• Title/Summary/Keyword: Context Information Service

Search Result 956, Processing Time 0.025 seconds

A Study on the Critical Success Factors of Social Commerce through the Analysis of the Perception Gap between the Service Providers and the Users: Focused on Ticket Monster in Korea (서비스제공자와 사용자의 인식차이 분석을 통한 소셜커머스 핵심성공요인에 대한 연구: 한국의 티켓몬스터 중심으로)

  • Kim, Il Jung;Lee, Dae Chul;Lim, Gyoo Gun
    • Asia pacific journal of information systems
    • /
    • v.24 no.2
    • /
    • pp.211-232
    • /
    • 2014
  • Recently, there is a growing interest toward social commerce using SNS(Social Networking Service), and the size of its market is also expanding due to popularization of smart phones, tablet PCs and other smart devices. Accordingly, various studies have been attempted but it is shown that most of the previous studies have been conducted from perspectives of the users. The purpose of this study is to derive user-centered CSF(Critical Success Factor) of social commerce from the previous studies and analyze the CSF perception gap between social commerce service providers and users. The CSF perception gap between two groups shows that there is a difference between ideal images the service providers hope for and the actual image the service users have on social commerce companies. This study provides effective improvement directions for social commerce companies by presenting current business problems and its solution plans. For this, This study selected Korea's representative social commerce business Ticket Monster, which is dominant in sales and staff size together with its excellent funding power through M&A by stock exchange with the US social commerce business Living Social with Amazon.com as a shareholder in August, 2011, as a target group of social commerce service provider. we have gathered questionnaires from both service providers and the users from October 22, 2012 until October 31, 2012 to conduct an empirical analysis. We surveyed 160 service providers of Ticket Monster We also surveyed 160 social commerce users who have experienced in using Ticket Monster service. Out of 320 surveys, 20 questionaries which were unfit or undependable were discarded. Consequently the remaining 300(service provider 150, user 150)were used for this empirical study. The statistics were analyzed using SPSS 12.0. Implications of the empirical analysis result of this study are as follows: First of all, There are order differences in the importance of social commerce CSF between two groups. While service providers regard Price Economic as the most important CSF influencing purchasing intention, the users regard 'Trust' as the most important CSF influencing purchasing intention. This means that the service providers have to utilize the unique strong point of social commerce which make the customers be trusted rathe than just focusing on selling product at a discounted price. It means that service Providers need to enhance effective communication skills by using SNS and play a vital role as a trusted adviser who provides curation services and explains the value of products through information filtering. Also, they need to pay attention to preventing consumer damages from deceptive and false advertising. service providers have to create the detailed reward system in case of a consumer damages caused by above problems. It can make strong ties with customers. Second, both service providers and users tend to consider that social commerce CSF influencing purchasing intention are Price Economic, Utility, Trust, and Word of Mouth Effect. Accordingly, it can be learned that users are expecting the benefit from the aspect of prices and economy when using social commerce, and service providers should be able to suggest the individualized discount benefit through diverse methods using social network service. Looking into it from the aspect of usefulness, service providers are required to get users to be cognizant of time-saving, efficiency, and convenience when they are using social commerce. Therefore, it is necessary to increase the usefulness of social commerce through the introduction of a new management strategy, such as intensification of search engine of the Website, facilitation in payment through shopping basket, and package distribution. Trust, as mentioned before, is the most important variable in consumers' mind, so it should definitely be managed for sustainable management. If the trust in social commerce should fall due to consumers' damage case due to false and puffery advertising forgeries, it could have a negative influence on the image of the social commerce industry in general. Instead of advertising with famous celebrities and using a bombastic amount of money on marketing expenses, the social commerce industry should be able to use the word of mouth effect between users by making use of the social network service, the major marketing method of initial social commerce. The word of mouth effect occurring from consumers' spontaneous self-marketer's duty performance can bring not only reduction effect in advertising cost to a service provider but it can also prepare the basis of discounted price suggestion to consumers; in this context, the word of mouth effect should be managed as the CSF of social commerce. Third, Trade safety was not derived as one of the CSF. Recently, with e-commerce like social commerce and Internet shopping increasing in a variety of methods, the importance of trade safety on the Internet also increases, but in this study result, trade safety wasn't evaluated as CSF of social commerce by both groups. This study judges that it's because both service provider groups and user group are perceiving that there is a reliable PG(Payment Gateway) which acts for e-payment of Internet transaction. Accordingly, it is understood that both two groups feel that social commerce can have a corporate identity by website and differentiation in products and services in sales, but don't feel a big difference by business in case of e-payment system. In other words, trade safety should be perceived as natural, basic universal service. Fourth, it's necessary that service providers should intensify the communication with users by making use of social network service which is the major marketing method of social commerce and should be able to use the word of mouth effect between users. The word of mouth effect occurring from consumers' spontaneous self- marketer's duty performance can bring not only reduction effect in advertising cost to a service provider but it can also prepare the basis of discounted price suggestion to consumers. in this context, it is judged that the word of mouth effect should be managed as CSF of social commerce. In this paper, the characteristics of social commerce are limited as five independent variables, however, if an additional study is proceeded with more various independent variables, more in-depth study results will be derived. In addition, this research targets social commerce service providers and the users, however, in the consideration of the fact that social commerce is a two-sided market, drawing CSF through an analysis of perception gap between social commerce service providers and its advertisement clients would be worth to be dealt with in a follow-up study.

Analysis and Prospects of Spatial information Technologies using Scenario based Roadmapping (시나리오기반 로드맵을 이용한 국토정보기술의 분석 및 전망)

  • Lee, Sang-Hoon;Jang, Yong-Gu;Koo, Jee-Hee
    • Proceedings of the Korean Society of Surveying, Geodesy, Photogrammetry, and Cartography Conference
    • /
    • 2007.04a
    • /
    • pp.295-299
    • /
    • 2007
  • Today, ubiquitous technology (e.g. computers or networked devices pervade everywhere we are) has enlarged by great advancement of information and communication technologies. If ubiquitous technologies is applied to, innovation of spatial information technology is expected. traditional spatial information technologies such as survey, GIS, GPS, LBS, and RS and ubiquitous technology gradual1y have been converged. The aim of this study is to create shared visions in spatial information technologies by scenario based roadmapping. So, we surveyed the state of the art in main spatial information technologies, market status and patent map. Consequently, prospects of spatial information technologies is suggested. The aim of 1st and 2nd NGIS project focused on map supplier was to develop digital map(e.g. framework data, various thematic map). As a result, the best technology of digital mapping is achieved in the world. But, there is not enough to develop GIS and LBS solution. Current market in GIS S/W and Telematics is about 384billon won and 250billion won. a patent is applied in the order, like a USA(1571case, 47%), Japan(883case, 26%), EU(478case, 14%), Korea(446case, 13%). In the future, spatial information technology fused on ubiquitous technology will be focused on user's demand and developing convenience context. The developing target will be realtime monitoring of 3D spatial data based on high resolution coordinate system, sharing and supplying multi-sensor data considered users demand, location service by ubiquitous technologies.

  • PDF

A Study on Integration of Internal Information Retrieval Systems using Mashup; National Institute of Korean History Information Systems (매쉬업을 적용한 기관 내 정보검색시스템 통합 방안 연구 - 국사편찬위원회 정보시스템을 중심으로 -)

  • Lee, Hye-Won;Yoon, So-Young
    • Journal of Information Management
    • /
    • v.42 no.1
    • /
    • pp.63-83
    • /
    • 2011
  • Mashup service provides results by query in real time and responds to users' request in dynamic. In terms of size, each of NIKH(National Institute of Korean History)'s internal Information Systems is equal to individual library system. As adapting mashup for information convergence with external resources, it was accepted for internal integrated search in the same context. This study designated NIKH OpenAPI and proposed metadata format for internal integrated search of historical contents.

A Study on Web Service Security Testing Methodology for Performance Evaluation (웹 서비스 보안 성능 평가 테스트 방법론 연구)

  • Lee, Dong-Hwi;Ha, Ok-Hyun
    • Convergence Security Journal
    • /
    • v.10 no.4
    • /
    • pp.31-37
    • /
    • 2010
  • The risks and threats in IT security systems to protect, prevent damage and Risk should be minimized. Context of information security products such as information processing, storage, delivery, and in the process of information system security standards, That is the basic confidentiality, availability, integrity and secondary clarity, potential evidence, detection, warning and defense capabilities, to ensure sufficient and should be. Web services are the most important elements in the security, the web nature of port 80 for the service to keep the door open as a structure, Web applications, web sources and servers, networks, and to hold all the elements are fundamental weaknesses. Accordingly, these elements through a set of Web application development errors and set-up errors and vulnerabilities in Web applications using their own home pages and web servers to prevent hacking and to improve the efficiency of Web services is proposed methodology performs security BMT.

A Study on the Factors of Using Intention of U-City Services for the Disabled to Reduce Ubiquitous Divide (유비쿼터스격차 해소를 위한 장애인의 U-City 서비스 사용의도에 영향을 미치는 요인에 관한 연구)

  • Lee, Mi-Gyeong;Kang, Ju-Young;Lee, Sang-Gun
    • The Journal of Information Systems
    • /
    • v.17 no.2
    • /
    • pp.95-112
    • /
    • 2008
  • The development of the Information Technology(IT) has brought enormous change to the human life, not even only to the politics, economy, society, and cultures, but all the way through the people's consciousness and cultural patterns. However, the information society resulted information inequality issues and especially to those disabled people, who have more difficulties on the technology adaptation, the "digital divide" symptom is significantly found. At present the rapid development of IT has gone beyond the level of the information society and it is accelerating the ubiquitous society that will combine people, computers, and all objects into one. And during the time of ubiquitous the "digital divide" will still exist. This research is focused on the digital divide of disabled people that were insufficiently covered in the research of digital divide and ubiquitous. From the empirical study of the effect that the disabled contributes on the service usability in U-City, the factors of background of the digital divide, and the difference of such factors in types of sex, ages, disabled types, and disabled class, and finally how the ubiquitous divide of the disabled affects have been researched. Based on the proposed study model and by analyzing the model by structural equation, following resulted was gained. (1) With the TAM (TAM : Technology Acceptance Model), which is commonly used in the studies of IT devices and services, the digital divide of the disabled cases cannot be identified sufficiently since it is not eligible for Using Intention of U-City Services. (2) In case of the disabled, the mental factors like willingness to overcome the impediment and accessibility like environment to meet the information services and ability to access the services are more effective on Using Intention of U-City Services rather than TAM.

A Study on Emotional Information System Using User Color Information

  • Ko, Hye-Kyeong
    • International journal of advanced smart convergence
    • /
    • v.8 no.4
    • /
    • pp.82-92
    • /
    • 2019
  • The appropriate use of color and light can increase psychological stress or feelings of mental stability. As such, many people currently use color therapy, which provides relaxation and stability through color stimulation. Many people currently use color therapy, which provides relaxation and stability through color stimulation. The smartphone-based psychological color therapy system that is to be developed through the study is a method for relieving stress. This study examines a method of using smartphones to understand user's emotional information such as types of stress and to provide color therapy information regarding these emotions. The goal of this study is to use the user's smart phone to provide color therapy that employs the user's emotional information. The intelligent emotion system, which uses platforms such as mobile devices and the PC, was designed considering the user's context, and it provides the user with various data formats such as images, video, text, audio, to send results to the user. The system was developed in the form of a service-based mobile application. The study designed an emotional color therapy system that uses a smartphone to measure the user's stress and provides appropriate color therapy.

A Study on Information Services of National Museum Libraries (국립박물관 자료실의 정보서비스에 관한 연구)

  • Cho, Chan-Sik;Kang, Sung-Ran
    • Journal of the Korean BIBLIA Society for library and Information Science
    • /
    • v.26 no.3
    • /
    • pp.5-25
    • /
    • 2015
  • As the use and expectations toward the specialized library have increased, the importance of information services in special fields has become more emphasized than before. In this context, the role and functions of the museum libraries have been more highlighted as the museum has been more frequently used and become popular. In that, this study builds a theoretical background of the information services of national museum libraries, examines their webpages, and analyzes survey results conducted for national museum libraries. By so doing, this study intends to point out issues based upon the analysis and to suggest some recommendations for more effective information services of national museum libraries.

Implementation of Mobile Proxy for Healthcare Context Information Service (헬스케어 상황정보 서비스를 위한 모바일 프락시 구현)

  • Ahn, Dong-In;Park, Moo-Hyun;Shin, Chang-Sun;Joo, Su-Chong
    • Proceedings of the Korean Information Science Society Conference
    • /
    • 2006.10a
    • /
    • pp.372-376
    • /
    • 2006
  • 본 논문에서는 홈 내에서 헬스케어 상황정보 서비스를 제공하기 위한 모바일 프락시에 대해 기술한다. 모바일 프락시는 헬스케어 홈 서비스의 목적에 따라 분산자원의 통합 및 맞춤형 관리모델인 분산객체그룹 프레임워크를 기반으로 한다. 모바일 프락시의 주요 기능은 이동성을 지원 및 멀티미디어 스트림 동기화 그리고 그룹통신 지원한다. 특히, 클라이언트의 가용환경에 따라 수행객체에 대한 이동성을 제공한다. 이를 기반으로 헬스케어 상황정보 서비스를 제공하기 위해 사용되는 상황정보는 거주자의 위치, 홈 내에 설치된 센서/기기로부터 수집된 위치, 건강 그리고 쾌적환경 정보를 포함한다. 또한 헬스케어 상황정보 서비스를 위한 응용객체, 자원들의 그룹관리 지원 DOGF를 기반으로 이동성 지원 컴포넌트인 모바일프락시는 거주자 위치이동에 따라 적합한 헬스케어 상황정보 서비스를 제공한다. 모바일프락시를 이용한 헬스케어 상황정보 서비스는 헬스케어 지원 음악치료, 원격상담 서비스와 처방 주의 및 스케줄 알림서비스를 구현했다. 끝으로 제안한 환경에서 거주자의 위치, 시간 및 상황인식에 따라 구현하여 수행한 헬스케어 상황정보 서비스 결과를 보였다.

  • PDF

The Effect of Brand Hearsay of Franchised Bakery Stores on Brand Attitude and Brand Loyalty (프랜차이즈 베이커리 전문점의 브랜드 풍문이 브랜드 태도와 브랜드 충성도에 미치는 영향)

  • HAN, Sang Ho
    • The Korean Journal of Franchise Management
    • /
    • v.13 no.4
    • /
    • pp.13-22
    • /
    • 2022
  • Purpose: Brand hearsay refers to information that can be acquired from advertisement, media publicity, and word-of-mouth prior to experiencing products or services of brands. Previous information about brands obtained through brand hearsay affects consumer behavior in choosing brands. Moreover, brand hearsay is an effective communication method in promoting brands to consumers. Thus, bakery franchises need to improve strengths and differentiate characteristics of their brand, thereby attracting more consumers. Therefore, this study investigates relationships the effect of brand hearsay on consumers' brand attitude and brand loyalty in the context of franchised bakery brands. Research design, data, and methodology: A research model was proposed to examine structural relationships between brand hearsay (advertising, publicity, word-of-mouth), brand attitude, and brand loyalty. An online survey was conducted to consumers who had an experience of visiting a franchise bakery. A total of 513 responses were used for data analysis. SPSS 22.0 was used for analyzing general demographics, and SmartPLS 4.0 was used to test validity and reliability of the proposed model. Result: Among attributes of brand hearsay, advertisement and word-of-mouth had positively significant effects on brand attitude, but no significant effect was found between publicity and attitude. Advertisement had a positively significant impact on brand loyalty, while publicity had a negative effect on brand loyalty opposite to hypothesis. Moreover, brand attitude had a statistically significant effect on brand loyalty. Conclusions: In the context of franchise bakeries, brand hearsay contents may change consumers' attitude toward brands but does not increase brand loyalty. Though media publicity does not affect consumers' attitude toward brands, it may decrease brand loyalty when consumers are too exposed to it. In addition, it is necessary to enhance brand attitude to increase brand loyalty of customers. This study provides bakery franchisors and franchisees information about which type of brand hearsay (e.g., advertisement, word-of-mouth, media, publicity) is effective in enhancing brand attitudes and loyalty of consumers. Further studies may include other variables (e.g., trust) in addition to attitude and loyalty, or compare findings based on brand characteristics (e.g., low-to-medium/high prices, store size).

Cross-Technology Localization: Leveraging Commodity WiFi to Localize Non-WiFi Device

  • Zhang, Dian;Zhang, Rujun;Guo, Haizhou;Xiang, Peng;Guo, Xiaonan
    • KSII Transactions on Internet and Information Systems (TIIS)
    • /
    • v.15 no.11
    • /
    • pp.3950-3969
    • /
    • 2021
  • Radio Frequency (RF)-based indoor localization technologies play significant roles in various Internet of Things (IoT) services (e.g., location-based service). Most such technologies require that all the devices comply with a specified technology (e.g., WiFi, ZigBee, and Bluetooth). However, this requirement limits its application scenarios in today's IoT context where multiple devices complied with different standards coexist in a shared environment. To bridge the gap, in this paper, we propose a cross-technology localization approach, which is able to localize target nodes using a different type of devices. Specifically, the proposed framework reuses the existing WiFi infrastructure without introducing additional cost to localize Non-WiFi device (i.e., ZigBee). The key idea is to leverage the interference between devices that share the same operating frequency (e.g., 2.4GHz). Such interference exhibits unique patterns that depend on the target device's location, thus it can be leveraged for cross-technology localization. The proposed framework uses Principal Components Analysis (PCA) to extract salient features of the received WiFi signals, and leverages Dynamic Time Warping (DTW), Gradient Boosting Regression Tree (GBRT) to improve the robustness of our system. We conduct experiments in real scenario and investigate the impact of different factors. Experimental results show that the average localization accuracy of our prototype can reach 1.54m, which demonstrates a promising direction of building cross-technology technologies to fulfill the needs of modern IoT context.