• 제목/요약/키워드: Consumer needs attributes

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The Relationship between scuba diving participant's selective attribute, emotional response, and empirical value

  • Lee, Yoo-Chan;Jung, Sang-Ok
    • International Journal of Internet, Broadcasting and Communication
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    • 제13권3호
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    • pp.84-91
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    • 2021
  • The purpose of this study is to investigate the structural relationship between resort selection attributes, emotional responses, and empirical values of scuba diving participants. The general population who enjoys scuba diving in Korea was selected as the population. Using the convenience sampling method, 553 of the 600 questionnaire samples were extracted as the final valid sample. For data processing, frequency analysis, exploratory factor analysis, and Cronbach's α test were performed using SPSS 23, and confirmatory factor analysis and structural equation model analysis were performed with AMOS 18. The results are as follows: First, among the sub-factors of selection attributes, equipment, facility environment, and diving point showed a positive effect on emotional response, but staff service did not have any significant effect. Second, the emotional response positively affected by the selection attribute showed a positive effect on all factors of service excellence, consumer utility, fun value, and aesthetic value of empirical value. Therefore, scuba diving resort managers must recognize the importance of equipment, facility environment, and diving point among these selection attributes of customers. And to satisfy the customer needs the resort must accurately identify the needs for diving equipment, facility environment and diving point. Various methods for this should be explored through the needs of the identified customers, and efforts should be made to provide safe equipment, comfortable facilities, and various diving points.

Analysis of Consumer Preferences for Cosmetic Essence-for-Men via Choice-Based Conjoint with New Design of Choice Sets

  • Kim, Bu-Yong;Kim, Jiyoung;Kan, Yu-Yeong
    • 응용통계연구
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    • 제25권6호
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    • pp.987-997
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    • 2012
  • The sales volume of men's cosmetics has drastically increased in Korea. In recent years, men's needs for cosmetics have been diversified and the consumer demand for functional cosmetics has greatly risen. In particular, male consumers have become more interested in essence product that is a light and concentrated treatment to correct skin problems. This research analyzes consumer preferences for essence-for-men through the use of choice-based conjoint analysis. This approach is adopted since the task of respondents to choose the most preferred option from several alternatives closely mimics actual marketplace purchasing behavior by consumers. New technique for the construction of choice sets is suggested based on the balanced incomplete block design, to accommodate a larger number of product profiles. The proposed design for choice sets is balanced and provides a tool to filter the contradictory choices. Conjoint analyses are performed to assess the relative importance of attributes and identify the most preferred profile of essence-for-men with respect to attributes such as emphasized function, price, type of content, and design of container. Some differences are indicated in the analysis results between age brackets as well as between groups classified by the amount of fashion item expenditures.

Analysis of American Consumer Interest in Bulgogi: Application of Importance-Performance Analysis in the U.S. Market

  • Lee, Min-A;Park, So-Hyun
    • Preventive Nutrition and Food Science
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    • 제15권4호
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    • pp.348-355
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    • 2010
  • This study used importance-performance analysis of different attributes of Bulgogi to investigate Americans' interest in this food. The results of this study will help determine the potential of expanding its consumption in the American foodservice market. Questionnaires were distributed to 200 diners in Korean restaurants located in New York, U.S.A. from July 13 to Oct 8, 2009. A total of 172 copies were returned and analyzed in this study. Statistical analyses were conducted using SPSS 17.0. Of the total subjects, 74.4% were already familiar with Bulgogi and 69.2% had at least one experience trying it. Targeting the respondents who had eaten Bulgogi, preference and satisfaction toward the dish, as well as the intention to repurchase and recommend it to others, were examined, and scores were found to be very high at 4.53, 4.46, 4.26, and 4.47 points, respectively, on a 5-point scale. According to importance-performance analysis, the top five Bulgogi attributes in importance were taste, freshness, flavor, tenderness, and juiciness, and those for performance were freshness, flavor, taste, tenderness, and overall acceptability. However, sweetness and saltiness showed relatively lower performance and ease of purchase was noted as an attribute needing improvement. Therefore, American consumers' needs for Bulgogi should be met by enhancing its flavor, while maintaining the traditional taste, as well as by supplementing the channels providing Bulgogi.

여대생의 쇼핑성향에 따른 신발속성 중요도 비교 (Comparison of shoe attributes importance according to shopping orientations of college women)

  • 이경림
    • 복식문화연구
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    • 제25권4호
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    • pp.433-447
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    • 2017
  • This study reveals the components of college women's shopping orientations and compares the attributes of shoes accordingly. This study attempts to investigate the needs of consumers in the target market of young women by comparing the importance of shoe attributes with their shopping orientations and to provide basic data for efficient marketing strategies which could increase sales. Data was collected using a questionnaire survey. Of a total of 330 questionnaires, 319 were used for statistical analysis. The survey was carried out from July to August 2016. The 17 shopping orientation-related questions and 13 questions about shoe purchase attributes were measured using a five-point Likert Scale. SPSS 23 was used to carry out: descriptives, factor analysis, reliability analysis, cluster analysis, ANOVA, and Duncan's test. Shopping orientations were divided between brand orientation, pleasure orientation, trend orientation and utilitarian orientation. Shoe attributes were categorized into ostentation value, product value, economic value and aesthetic value. College women were divided into the following groups: active shopping, passive shopping, rational shopping and conforming shopping. According to the comparison of the importance of shoe attributes by consumer type among college women, a significant difference by group was found in ostentation value and aesthetic value only. Furthermore, the average scores on the importance of product value and economic value were very high without significant differences between groups. The study results would be available as basic data to help improving the visual image of shoes and product quality for brands targeting young women in the fashion industry.

토종닭 품질 특성에 대한 주부의 인식 조사 (Housewives' Awareness of the Quality Attributes for Korean Native Chickens)

  • 김현철;이민아;조철훈;남기창
    • 한국가금학회지
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    • 제42권4호
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    • pp.275-283
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    • 2015
  • 닭고기 구매 의사결정력이 높은 503명의 일반 주부를 대상으로 토종닭의 생산에서 소비까지 관련된 품질 속성들을 선발하여 중요도-만족도 분석을 실시하였다. 중요도와 만족도 모두 높은 유지강화 대상으로는 원산지(origin), 유통기한(shelf life), 신선도(freshness), 위생/안전성(hygiene/safety) 등이 해당되었으며, 높은 중요도를 지님에도 만족도가 낮아 중점개선 대상으로는 토종닭 인증(certification), 냉동 여부(freeze or not) 등이 해당되었다. 건강에 대한 관심도 증가에 따라 정육량(lean meat) 또는 단백질(protein) 함량에 관심을 보였고, 관능적 특성으로 토종닭 특유의 쫄깃한 식감에 대한 중요도와 만족도가 높았다. 향후 새롭게 개발될 토종닭 품종에 대해서는 현재보다는 더 연하면서도 풍미가 강하고 쫄깃한 식감이 강한 것을 선호하였다. 이 결과를 통해 토종닭 구입 시 주요 속성과 앞으로 개선해야 할 품질적 특성 방향을 제시함으로써 신품종 토종닭의 육종 방향을 제시하고 있다.

포도소비수준에 따른 포도선택속성 중요도-만족도 분석 (Analysis of the Importance-Satisfaction of the Grape Selection Attributes by Grape Consumption Level)

  • 최승균;김태영;김수민;백진경;최희령;김태인;홍완수
    • 한국식생활문화학회지
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    • 제34권5호
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    • pp.595-603
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    • 2019
  • This paper provides data for product development and improvement of grape varieties by analyzing the satisfaction-importance of the grape selection attributes from a consumer's perspective. A survey was conducted on consumers aged 19-59 living in Seoul, Gyeonggi and Incheon on their fruit consumption level, preferences according to the grape quality characteristics, importance, and satisfaction with the grape selection attributes. Three hundred and eighty two valid samples were collected and analyzed statistically using SPSS 23. In the preference according to the grape quality characteristics, consumers tended to prefer a sweet taste, black color, and seedless grapes. Regarding the importance of the grape selection attributes according to the level of grape consumption, the high consumption group considers texture, size, shape, color, ease of removing seeds, country of origin, area of production, certification, and brand to be more important. In satisfaction, the high consumption group rated satisfaction highly in texture, odor, size, shape, color, ease of removing peelings, ease of removing seeds, price, country of origin, area of production, certification, and brand. An analysis of the IPA of the grape selection attributes showed that improvement of price and shape attributes will be prioritized, and the development and management of properties, such as seeds, peelings, certification, and brand will be required. These results can be used to help improve the grape varieties and develop products that meet the consumer needs, secure the competitiveness of grape farmers, and revitalize the local economy.

오픈 데이터를 이용한 사용자 리뷰 분석 방법 (Analysis Method of User Review using Open Data)

  • 최태호;황만수;김능회
    • 한국인터넷방송통신학회논문지
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    • 제22권6호
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    • pp.185-190
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    • 2022
  • 오픈 데이터는 많은 경제적 가치를 지닌다. 우리나라 뿐만 아니라 여러 나라에서도 오픈 데이터를 확장하고 활용하기 위하여 갖은 정책과 노력을 기울이고 있다. 하지만 우리나라는 많은 데이터를 가지고 있음에도 불구하고 이를 잘 활용하지 못하여 효과를 보지 못하고 있어 여러 산업에서 다양한 시도가 필요하다. 그중에 패션 산업에서는 소비자의 단순 변심에 의해 교환, 환불 문제가 가장 많다. 이러한 문제를 해결하기 위해 서비스 제공자에게 더 나은 피드백이 필요하며 소비자의 요구사항이 반영된 사용자 리뷰와 함께 불만 사항이 개선된 이미지를 보여줌으로써 해결하고자 한다. 본 논문에서는 소비자의 요구사항을 파악하기 위해 온라인 쇼핑몰 사이트에서 사용자 리뷰 분석을 진행하고 K-fashion 데이터의 속성을 활용하여 제품에 대한 속성을 정의한다. 제품에 대한 사용자의 요구를 불만 속성으로 정의하고, 이에 해당하는 속성을 가진 라벨링 데이터를 검색하여 서비스 제공자에게 사용자의 요구사항을 텍스트 데이터나 속성 뿐만 아니라 이미지 또한 제공하여 제품 개선에 도움을 주고자 한다.

모바일 쇼핑몰의 속성이 소비자의 충성도에 미치는 효과 : 소비자의 O2O 서비스 경험여부를 조절변수로 (The Effects of Mobile Shopping Mall Attributes on Consumer Loyalty : Consumers' Experience with O2O Service as a Moderating Variable)

  • 김혜진;이정승;송용욱;김수경
    • Journal of Information Technology Applications and Management
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    • 제27권3호
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    • pp.77-92
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    • 2020
  • As mobile shopping has been increasing, the competition has been also increasing to satisfy various consumers' needs. Despite such increase in terms of the volume of the consumers who use mobile shopping, there has been very few studies to examine characteristics of mobile shopping malls. The purpose of this empirical study is to investigate the effect of characteristics of mobile shopping malls on consumer loyalty and the interaction effect of the O2O experience on the relationship between the characteristics of mobile shopping malls and consumer loyalty. Using a sample of 276 individuals who have experienced mobile shopping, we found that certain characteristics such as ubiquity, personalization, or convenience have a positive impact on consumer loyalty and a design characteristic solely has an interaction effect on consumer loyalty. As consumer loyalty has a critical factor on mobile shopping mall's profit, examining which factor has a positive effect on consumer loyalty is beneficial for mobile shopping malls. The results of the study have both practical and empirical implications.

소비자 할인추구성향에 초점을 둔 화장품 선택속성이 구매의도와 추천의도에 미치는 영향: 정보원천에 대한 다중모집단분석 (The Effect of Cosmetics Selection Attributes Focusing on Consumer's Deal Proneness on Consumer's Purchase Propensity and Recommend Intention: Multi-Group Analysis of Information Sources)

  • 간볼드 간둘람;장형유
    • 한국콘텐츠학회논문지
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    • 제21권6호
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    • pp.81-93
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    • 2021
  • 본 연구는 화장품 선택속성 및 소비자의 구매의도와 추천의도 간의 영향 관계를 살펴보았다. 또한 소비자의 할인추구성향에 따른 조절효과를 검증하였다. 마지막으로 정보원천에 따라 연구 모형 경로에 대한 차이를 검증하기 위해 다중집단분석을 실시하였다. 본 연구를 통해서 화장품을 구매하는 소비자의 선택속성을 명확화하고, 이러한 선택속성이 할인추구성향에 따른 구매의도와 추천의도에 미치는 영향구조를 정보원천별로 규명함을 통해 보다 세부적이고 실효성 높은 전략적 통찰에 목말라 하는 산업업계의 필요와 요구에 부응하고자 한다. 이러한 필요성에 기인한 연구목적 달성을 위해 한국 여성 소비자 258명의 설문지를 수집하고 연구에 활용하였다. 분석결과는 제품 선택속성, 구매의도와, 추천의도 모두 긍정적인 영향관계에 있는 것으로 나타났다. 또한 소비자의 할인추구성향에 따른 조절효과 분석결과 화장품 선택속성과 구매의도 사이, 선택속성과 추천의도 사이, 구매의도와 추천의도 사이에서 조절효과를 나타내는 결과를 보였다. 마지막으로 모형의 개별 경로들이 정보원천에 따라 차이가 있는지를 검증하기 위해 다중집단분석을 실시한 결과 부분적으로 채택되었다.

Factors Influencing Loyalty to Buying and Selling Food Products through E-Marketplace in Thailand

  • Seksan WERASUK;Kittipol WISAENG
    • 유통과학연구
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    • 제21권9호
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    • pp.1-11
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    • 2023
  • Purpose: This study focuses on developing a structural equation model of variables influencing loyalty to buying and selling food products through e-marketplaces in Thailand. The variables investigated comprised food attributes, online system attributes, marketing innovations, attitudes, and satisfaction. Research design, data and methodology: An online questionnaire was used to collect data from a sample group (200 buyers and 200 sellers) using quota sampling. The data were analyzed using the structural equation model. Results: The developed structural equation model was consistent with the empirical data. Factors in the model could explain 40.1% of the variance in loyalty to buying and selling food products through e-marketplaces. Food attributes and online system attributes influenced satisfaction directly. Online system attributes, market innovation, and attitudes directly influenced loyalty. The developed model had no variation between groups of buyers and sellers. Conclusions: This research demonstrated the causal factors leading to consumer loyalty to buying and selling food products through e-marketplaces. The research findings help e-marketplace providers manage factors of buying and selling to comply with the needs of buyers and sellers, which will increase the number of buyers and sellers, help generate long-term profits for service providers, and increase the country's financial value.