• 제목/요약/키워드: Consumer confidence

검색결과 199건 처리시간 0.021초

E-tail Uses and Gratifications to Understand Apparel Consumers

  • Park, Jee-Sun;Lee, Kyu-Hye
    • 복식문화연구
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    • 제20권2호
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    • pp.272-285
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    • 2012
  • The purpose of the study is to examine the role of consumer perceptions of websites' entertainment and informativeness in developing their attitudes (attitude toward the retailer and attitude confidence toward the product) in the context of apparel e-tailing. A structural equation model was developed for an empirical test based on the literature on uses-and-gratifications and attitude confidence. A sample of 119 consumers who live in the United States participated in the online survey. The results generally supported the proposed model. Specifically, the analyses revealed that consumers' purchase intention toward the displayed product is positively influenced by their attitudes toward the retailer and by their confidence in their attitudes toward the product. Interestingly, only one of the two cognitive antecedents, perceived entertainment, has a positive impact on consumers' attitude toward the retailer. Perceived informativeness, however, had a positive impact on attitude confidence. These findings suggest that consumers who have high perception of an e-tail website's entertainment are more likely to exhibit favorable attitudes toward the e-tailer, while consumers who have high perception of an e-tail website's informativeness are more likely to hold strong confidence in their attitudes toward the product displayed on the website. Both consumer attitudes toward the e-tailer and their attitude confidence lead to their purchase intentions.

수돗물 음용행동의 영향변수에 관한 연구 (The Determinants of Tap Water Consumption Patterns)

  • 김영신
    • 가정과삶의질연구
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    • 제24권2호
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    • pp.93-106
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    • 2006
  • This study investigated the determinants of Tap Water consumption patterns. Socio-demographic variables(gender, family income, education level, residual area) and consumer attitude knowledge(confidence, knowledge, problem experience, risk perception and aesthetic satisfaction)were included in the analysis. Three hundred fifty-nine teachers were participated in this study. ANOVA(Scheffe test), t-test, regression and logistic regression were conducted. The results of this study are as follows: 1. Tap water was consumed by only 1.7%, boiled water prior to drinking by 37.9%, water filtered by 39.8% and bottled water by 19.0%. 2. Consumer attitude knowledge was affected by socio-demographic variables. That is, aesthetic satisfaction was affected by age, risk perception by gender and educational level, confidence by educational level, knowledge by gender and age, and problem experience by age. 3. Logistic regression analysis indicated that age, confidence and aesthetic satisfaction were the determinants of bottled water or filtered water choice. However, risk perception was not a significant determinant. This suggests alternatives to tap water is related to non-risk, or non-safety factors.

TAM을 적용한 식품이력추적시스템이 소비자 신뢰에 미치는 영향 연구 (The Effect of the Food Traceability System Application Applied with the TAM on Consumer Confidence)

  • 김태순;진양호
    • 한국조리학회지
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    • 제17권4호
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    • pp.74-87
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    • 2011
  • 본 연구는 기술수용모델을 적용하여 식품이력 추적시스템이 소비자신뢰와 이용의도를 파악하고자 하였다. 각 요인간의 인과관계를 검증하기 위해 서울소재 식품판매점을 이용하는 소비자를 대상으로 선정 하였다. 2011년 2월 20일부터 2011년 2월 28일까지 총 300부를 배포하고 회수된 설문지 중에서 중심화경향이 심하거나, 분석에 부적합한 설문지 6부를 제외하고 284부에 대하여 SPSS 12.0과 AMOS 5.0을 이용하여 요인분석과 신뢰성 검증을 실시하고, 제시된 연구가설을 검증하기 위해서 공분산구조분석을 실시하였다. 분석결과를 요약하면, 첫째 식품이력추적시스템은 기술수용모델에 유의적인 영향을 미치는 것으로 나타났다. 둘째, 식품이력추적시스템은 소비자신뢰에 유의적인 영향을 미치는 것으로 분석되었다. 셋째, 식품이력추적시스템은 이용의도에 유의적인 영향을 미치는 것으로 나타났다. 넷째, 기술수용모델은 소비자신뢰에 유의적인 영향을 미치지 못하는 것으로 분석되었다. 다섯째, 기술수용모델은 이용의도에 유의한 영향을 미치고 있으며, 또한 소비자신뢰는 이용의도에 유의적인 영향을 미치는 것으로 나타났다. 따라서 이러한 분석결과를 바탕으로 식품이력추적시스템에 대한 유용한 시사점을 제시 하였다.

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리테일 매장에서 소비자 구매결정에 미치는 사회적 존재의 영향 -쇼핑동반자, 다른 고객, 판매원- (Influence of Social Presence on Consumer Purchase Decision at a Retail Store -Shopping Companions, Other Consumers, and Sales Associates-)

  • 박경애
    • 한국의류학회지
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    • 제42권6호
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    • pp.962-976
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    • 2018
  • This study examined: 1) the influence of 3 social presence types including shopping companions, other consumers, and sales associates on the consumer's purchase decision at a retail store; 2) the difference in the influence by shopping situation involving shopping together or shopping alone; and 3) the differences by consumer susceptibility to social influence and self-confidence. The study conducted three experiments with the retail shopping scenario manipulating consumer's positive self-evaluation, but lack of confidence after trying on a clothing product. Experiment 1 and Experiment 2 examined the positive influence of social presence while Experiment 3 examined the negative influence. The results showed that the positive comment of a shopping companion had the highest influence on the purchase decision. Such impact was more observable under the low susceptibility to normative influence. The negative comments of sales associate and shopping companion lowered the purchase decision. There was no difference by shopping situation. The results imply that influences of social presence on the consumer's purchase decision are different by positive or negative comments and such influences are not different by shopping situation.

Korean consumers' perceptions of health/functional food claims according to the strength of scientific evidence

  • Kim, Ji-Yeon;Kang, Eun-Jin;Kwon, O-Ran;Kim, Gun-Hee
    • Nutrition Research and Practice
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    • 제4권5호
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    • pp.428-432
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    • 2010
  • In this study, we investigated that consumers could differentiate between levels of claims and clarify how a visual aid influences consumer understanding of the different claim levels. We interviewed 2,000 consumers in 13 shopping malls on their perception of and confidence in different levels of health claims using seven point scales. The average confidence scores given by participants were 4.17 for the probable level and 4.07 for the possible level; the score for the probable level was significantly higher than that for the possible level (P < 0.05). Scores for confidence in claims after reading labels with and without a visual aid were 5.27 and 4.43, respectively; the score for labeling with a visual aid was significantly higher than for labeling without a visual aid (P < 0.01). Our results provide compelling evidence that providing health claims with qualifying language differentiating levels of scientific evidence can help consumers understand the strength of scientific evidence behind those claims. Moreover, when a visual aid was included, consumers perceived the scientific levels more clearly and had greater confidence in their meanings than when a visual aid was not included. Although this result suggests that consumers react differently to different claim levels, it is not yet clear whether consumers understand the variations in the degree of scientific support.

시장 전문성과 유행 선도력의 심리적 영향 요인 비교 연구 (A Comparative Analysis of Psychological Factors for Predicting Market Mavenism and Fashion Leadership)

  • 성희원;김은영
    • 패션비즈니스
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    • 제19권5호
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    • pp.77-92
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    • 2015
  • The purpose of this study is to examine and compare effects of psychological factors on market mavenism and fashion leadership in order to determine the differences of two influential groups in the marketplace. The data were collected from 20's-50's consumers through an online survey institute and a total of 857 questionnaires were analyzed. Demographic variables (gender, age, and income level) were entered into the regression model 1 as independent variables, and 6 factors of consumer self-confidence, clothing involvement, status consumption, and price consciousness were entered into the regression model 2. In the regression model 1, gender (female) alone was significant in explaining market mavenism, while the income level had a positive relationship with fashion leadership. In the regression model 2, information acquisition, social outcome, persuasion knowledge among consumer self-confidence, and status consumption were significant predictors of market mavenism. On the other hand, personal outcome, social outcome, persuasion knowledge, clothing involvement, and status consumption had an effect on the fashion leadership. When comparing magnitudes of effects in predicting market mavenism and fashion leadership, social outcome and status consumption showed to have stronger impacts on fashion leadership than on market mavenism. Psychological factors showed to be more powerful in predicting market mavenism or fashion leadership, as compared to demographic variables.

소비자대응행동에 대한 비용이익 인식 유형과 관련요인 -학원교육서비스를 중심으로- (A Study on the Types of Awareness of Cost and Benefit Consumer Complaining Behavior and Its Related Factors - focused on the Educational Services of Private Institutes -)

  • 이은희
    • 대한가정학회지
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    • 제39권12호
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    • pp.107-127
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    • 2001
  • The objectives of this study were to investigate how the types of awareness of cost and benefit of consumer complaining behavior about the private educational institute services were classified, how different demographic and consumer complaining rebated characteristics were according to the types of awareness of cost and benefit about consumer complaining behavior, and what were the determinant factors of the types of awareness of cost and benefit about consumer complaining behavior. The survey of this study was conducted by means of self-administered questionnaire with 546 university students living in Seoul and Cheongjoo. They had an experience of studying in the private educational institute in recent two years. Major findings were as following: (1) The types of awareness of cost and benefit of consumer complaining behavior about the private educational institute services were classified into four - awareness of high cost and low benefit, high cost and high benefit, low cost and medium benefit, medium cost and medium benefit. (2) The attitude about complaints, the confidence of success about complaint, and the knowledge about complaints were different significantly according to the types of awareness of cost and benefit about consumer complaining behavior. (3) The types of awareness of cost and benefit about consumer complaining behavior were different significantly according to only a school year among demographic characteristics. (4) The determinant factors of the types of awareness of cost and benefit about consumer complaining behavior were the attitude about complaints, the confidence of success about complaints, the knowledge about complaints, and the major field of study.

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전통장류에 대한 소비자 만족도 분석 - 대전소비자를 대상으로 - (An Analysis of Consumer's Satisfaction about Korean Traditional Soybean Paste Products - Focusing on Deajeon's Consumers -)

  • 김종화
    • 농촌계획
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    • 제23권3호
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    • pp.61-72
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    • 2017
  • The purpose of this paper is to estimate consumer's satisfaction by purchasing farmer's processed food. So, this paper surveyed consumers which have purchased Korean traditional soybean paste products, by reason of limiting research objects among lots of farmer's processed food. A survey of 220 consumers was carried out on September and October 2016. For this matters, this paper used multiple linear regression model(included LOG-LIN model) and, set up 1 dependent and 11 independent variables. As the analysis results, we could find out that consumer's satisfaction was affected by 6 variables(price, taste, ease of cooking, confidence of product information, social awareness and perceived 6th industrialization). Among these variables, the strongest variable was "social awareness", and the second was "perceived 6th industrialization". This paper also estimated the rate of change that a dependent variable was affected by independent variables. As the results, this paper found out that "perceived 6th industrialization" had the highest rate of change(5.8%) and the second was "social awareness"(5.6%). This paper proposed 7 implications of Korean traditional soybean paste. Those were the proper price policy and quality value's promotion, quality Improvement and confidence enhancement, development of products for consumer's convenience, enhancement of social awareness, enhancement of politic management about 6th industrialization and accessibility of purchasing information.

대구지역 주부들의 농산물과 가공식품 소비에 관한 인식 (A Study on the Consumer Perception of Housewives Living in Taegu Area for Farm Products and Processed Foods)

  • 윤진숙;문광덕;이호철
    • 한국식품영양과학회지
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    • 제27권3호
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    • pp.543-552
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    • 1998
  • A sruvey was conducted to investigate the consumer perception of farm products and processed foods, and to figure out the future direction of food supply system to satisfy the consumer need. From the citizens in Taegu area, 532 housewives were selected as sample subjects by stratified random sam-pling procedure. The main criteria of consumers for purchasing farm products was quality and the main reason for purchasing imported products was cheap price(48.9%). Most of consumers(87%) thought that food safety of farm products was not belong to safe level. Consumers(79.7%) perceived that the labeling system for the place of origin and for the quality are necessary, but they did not have confidence in the current label. Nearly all the subjects(93.6%) were concerned about the hazardness of residual chemicals of imported products, desired the rigorous inspection system for imported products. Consumers in Taegu area had confidence in processed foods in the following order; farmerbrand-product(0.9%), government-authorized farm product(30.0%) and agricultural cooperative association product(26.4%). However, only 73.6% of the consumers had the experience to purchase farmers' processed foods. As a conclusion, it appeared that nutrition education for consumers on food-decision making is strongly required for the substantial segment of population who are still ignorant of safety of imported product and food distribution system.

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유통업체의 고객서비스에 관한 연구 -의류제품을 중심을- (A Study on the Consumer Service of Retailing - focusing on the Apparel Product -)

  • 이은숙
    • 한국의상디자인학회지
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    • 제4권2호
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    • pp.31-45
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    • 2002
  • The purpose of this study was designed to investigate if self-monitoring variable among various individual trait theories and demographic variable would be variables which can explain about the importance differences of consumer service level of retailing in the garment product. The survey was conducted from Feb, 6 to 16, 2002. For this survey, the 118 data were analysed with spss window 9.0 version and Cronbach's, Factor analysis, one-way ANOVA, Duncan test, Frequency, mean, percentage were applied. The results of this study were as follows; 1. Consumer service was classified in attitude/confidence/expert knowledge of salesperson, product display, product information, product assortment, shopping environment, lighting setup. 2. As a result of analyzing the importance differences per consumer service dimension depending on self-monitoring levels, it was not significant differences. 3. As a result of analyzing the importance differences per consumer service dimension depending on demographic variables, it was not significant differences.

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