• 제목/요약/키워드: Consumer Based Brand Equity

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마케팅 믹스 요소가 의류 브랜드 자산 형성에 미치는 영향 (The Effect of Marketing Mix on the Formatoin of Fashion Brand Equity)

  • 최선형
    • 복식문화연구
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    • 제13권1호
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    • pp.174-187
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    • 2005
  • Recently the issue of brand equity has emerged as one of the most critical areas for fashion marketing management. Despite strong interest in the subject, there is little evidence of how brand equity is created by marketing mix elements and what their effects are. This study explores the influences of marketing mix elements on the brand equity of apparel products. Based on a literature review, a conceptual model for the quality, design, price, advertisements, and brand leadership on consumer's view on brand equity through brand identification and brand values was formulated and tested. For comparative purposes, two basic casual brands are tested, one is Polo and the other is Giodano. The subjects were Korean .50 college women living in Seoul and Daejeon. Results showed that brand equity of casual brand is affected by quality, brand leadership, design, price, advertisements. Therefore marketers should develop the core element to position its brand strategy to create competitive advantages.

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브랜드 아이덴티티 기반 OSMU 전략 모델의 타당성 연구 : <해리포터 (Harry Potter)>를 중심으로 (A Validity Study on Brand Identity-based Strategy Model for Culture Content's One Source Multi Use : A Case Study on )

  • 김영재
    • 만화애니메이션 연구
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    • 통권32호
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    • pp.289-313
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    • 2013
  • 브랜드 연구자들은 브랜드 마케팅과 관련된 모든 의사결정은 특정 브랜드의 브랜드 아이덴티티(brand identity)를 기반으로 이루어져야 한다고 주장한다. 본 연구는, 연구자들의 논의에 근거하여 문화콘텐츠 OSMU는 콘텐츠가 창출하는 부가가치를 극대화시키기 위한 마케팅 활동이며, 모든 OSMU관련 의사결정은 특정 콘텐츠의 브랜드 아이덴티티를 중심으로 이루어져야 한다고 주장한 '브랜드 아이덴티티 기반 문화콘텐츠 OSMU 전략모델'의 타당성을 검증하고자 하였다. 연구목적 달성을 위해, 성공한 문화콘텐츠이자 막대한 브랜드 가치를 지닌 파워브랜드로 평가되는 <해리포터>를 조사대상으로 선정, 브랜드 아이덴티티를 반영한 캐릭터 상품과 그렇지 않은 상품에 대한 소비자 태도 및 브랜드 자산의 차이를 설문조사를 통해 측정하였다. 조사 결과, 소비자들은 <해리포터>의 브랜드 아이덴티티인 '마법, 선악대결, 용기'가 반영된 상품에 대해서 더욱 호감을 느끼며, 품질이 좋은 것으로 인식한다는 것을 확인하였다. 이는 브랜드 아이덴티티의 효과적인 전달에 초점을 맞춘 OSMU 전략이 문화콘텐츠의 부가가치 극대화에 기여한다는 브랜드 아이덴티티 기반 OSMU 전략모델의 주장과 일치하는 결과이다. 하지만, 브랜드 아이덴티티를 반영한 캐릭터 상품이 브랜드 자산에 미치는 영향을 측정한 결과, <해리포터>에 대한 소비자 인지도, 충성도, 지각된 품질은 상대적으로 높았으나, 그 차이가 통계적으로 유의미하지는 않았고, 그에 따라 브랜드 아이덴티티 기반 OSMU가 콘텐츠의 브랜드 자산에 영향을 미친다는 피드백 효과는 확인되지 않았다. 하지만, 콘텐츠의 브랜드 자산이란 지속적인 소비자들의 콘텐츠 관련 경험을 통해 장기적으로 구축되는 것이기 때문에, 다양한 OSMU를 통한 브랜드 아이덴티티의 지속적인 전달이 정기적으로는 콘텐츠의 브랜드 자산에 긍정적 영향을 미칠 것이라는 해석의 여지도 남아있는 바, 이와 관련된 지속적인 연구가 필요하다. 본 연구는 실천적 관점에서 문화콘텐츠 OSMU 전략의 타당성을 실증적으로 논의한 최초의 연구이며, 성공 프로젝트를 위한 논의에서 한발 더 나아가, <해리포터>와 같은 문화콘텐츠 파워브랜드를 구축하기 위한 방법론에 대한 관심과 논의의 필요성을 제기하였다.

프랜차이즈 레스토랑 브랜드 자산 및 가치가 소비자 애호도와 만족도에 미치는 영향 연구 (A Study on the Effects of Restaurant Franchise Brand Equity and Value on Customer Loyalty and Customer Satisfaction)

  • 김찬우;김동수
    • 한국조리학회지
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    • 제22권7호
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    • pp.222-234
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    • 2016
  • 본 연구에서는 프랜차이즈 레스토랑의 브랜드 자산과 브랜드 가치가 소비자 애호도와 소비자 만족도에 얼마나 영향을 끼치는지 측정하였다. 선행연구를 토대로 변수간의 영향관계를 규명하고자 하였다. 본 연구의 설문 조사는 프랜차이즈 레스토랑 이용경험이 있는 소비자들을 대상으로 2016년 3월 1일부터 4월 11일까지 시행하였으며, 서울과 수도권을 중심으로 설문을 받아 진행하였다. 연구결과, 프랜차이즈 레스토랑의 브랜드 자산과 브랜드 가치는 소비자 애호도에 긍정적인 영향을 미치는 것으로 나타났고, 소비자 애호도는 소비자 만족도에 긍정적인 영향을 나타냈다. 또한, 프랜차이즈 레스토랑의 브랜드 자산과 브랜드 가치는 소비자 애호도에 긍정적인 영향을 미치는 것으로 나타났다.

대학생의 의복쇼핑성향과 브랜드충성도에 관한 연구 (A Study on Clothing Shopping Orientation and Brand Loyalty of University Students)

  • 성희원;김은경
    • 한국의류산업학회지
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    • 제11권6호
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    • pp.878-886
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    • 2009
  • The purpose of this study was to identify clothing shopping orientation of university students and brand loyalty in Jinju, Korea. In addition, the effect of consumer's shopping orientation and brand equity factors on brand loyalty were analyzed. A self-administrated questionnaire was developed based on previous studies. A total of 257 useful data were analyzed by SPSS 13.0 program. About 64.6% were female with the mean age of 22.2 years old. The results of this study were as follows. First, clothing shopping orientation was classified into 6 factors: hedonic, store patronage, planned, brand-pursued, economic, and convenience shopping orientation. Second, brand equity was identified into two factors, brand image and brand-consumer relationship. Third, store patronage and hedonic orientation were significant predictors of brand loyalty($R^2$=.275). Brand image and brand-consumer relationship showed significant effects on brand loyalty($R^2$=.541). Findings of this study were expected to contribute to understand young consumers in a typical trading area and to develop marketing strategy for casual brands to increase and maintain brand loyalty.

공정무역제품에 대한 소비자의 자기결정성 심리욕구와 브랜드 자산의 관계 (Relationship between Consumer Self-Determined Psychological Needs and Brand Equity for Fair Trade Products)

  • 옥정원
    • 경영과정보연구
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    • 제36권2호
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    • pp.59-79
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    • 2017
  • 본 연구는 공정무역과 관련된 소비자의 자기결정성 심리욕구(자율성, 유능성, 관련성)와 공정무역제품과 관련된 브랜드 자산 간의 관계를 실증분석을 통하여 검증하고자 하였다. 기존 공정무역과 관련된 소비자 반응의 선행연구들과 차별적으로 보다 더 소비자의 내적 욕구 충족성에 기반 한 전략적 브랜드 관리로 연결시키고 있다는 점에서 의의가 있다고 할 수 있다. 구체적으로 본 연구의 실증분석의 결과, 자기결정성 심리욕구와 브랜드 자산 간 관계는 소비자의 공정무역에 대한 태도를 중심으로 브랜드 자산이 과정적으로 인식되고 있음이 밝혀졌으며, 특히 유능성과 관련된 소비자의 욕구충족성은 전략적으로 중요한 구성개념임이 밝혀졌다. 본 연구의 연구결과를 토대로 향후 공정무역제품과 관련된 브랜드 자산의 전략적 관리에 중요한 시사점을 제공해 줄 것으로 기대된다.

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패션 기업의 사회적 책임이 브랜드 애착 및 브랜드 자산에 미치는 영향 (The Effects of Corporate Social Responsibility on Brand Attachment and Brand Equity)

  • 김미영;이승희
    • 복식문화연구
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    • 제14권4호
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    • pp.684-697
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    • 2006
  • The purpose of this study was to exam the effect of fashion social responsibility of fashion corporate brand on brand attachment and equity. A total of 217 female college students in Seoul and its suburb responded for this study. For data analysis, descriptive statistics, factor analysis, and multiple regression were used for this study. As the result, first, corporate social responsibility was classified into five factors such as social service, public local facility, economic responsibility, consumer protection and environmental protection factors. Second, brand attachment was classified into four factors such as love, interest, perception and trust factors. Third, brand equity was classified into four factors such as loyalty, quality-image, marketing and recognition factors. Generally, fashion social responsibility factors was correlated with higher scores on brand attachment and brand equity. Finally, the results revealed that corporate social responsibility accounted for 12% of the explained variance brand attachment, also brand attachment accounted for 32% of the explained variance brand equity, while Corporate social responsibility accounted for 14% of the explained variance brand equity. Based on these results, fashion brand marketing strategies would be suggested.

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소비자가 지각한 속옷상표의 BI컬러와 상표자산 (Consumer's Perceived Underwear Brand Identity (BI) Color and Brand Equity)

  • 김은영;김혜란
    • 한국생활과학회지
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    • 제19권6호
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    • pp.1071-1082
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    • 2010
  • This study examined the effects of underwear brand identity color on brand equity. A self-administered questionnaire mainly consisted of BI color, brand image, and brand equity for underwear. Five underwear brands (Calvin Klein, Yes, Solb, Venus, and Body Guard) were selected based on the frequency they were purchased in pilot study. To collect data, respondents were asked to choose a brand which they were most familiar with, and to assess BI color, brand image, and brand equity including cognitive value, emotional value and purchase intention. A total of 228 usable questionnaires were obtained from consumers aged 19 to 46. BI colors were classified into four color groups: Achromatic (white, black, gray), Vivid (red, blue, yellow), Pink, and Beige. Additionally, underwear brand images consisted of four factors: Sophisticated, Classic, Casual, and Elegant images. Findings showed significant differences in the four factors of brand image and cognitive brand value between the BI color groups. Also, the factor of cognitive value was higher for achromatic or beige brand color groups, than for vivid or pink color groups. Also, brand image factors had positive effects on cognitive or emotional brand value. Especially, the factor of emotional value was more likely to increase purchase intentions than cognitive value in the BI color groups. The implications for managerial decision marking in fashion marketing strategy were also discussed.

패션 디자이너 브랜드의 개성과 SNS 특성이 브랜드 선호도 및 행동의도에 미치는 영향: 소비자 유형에 따른 조절효과를 중심으로 (The Influence of Brand Personality and SNS Characteristics of Fashion Designer Brands on Brand Preference and Behavioral Intention: Focusing on the Moderating Effect of Consumer Type)

  • 지영란;양성병;윤상혁
    • 한국IT서비스학회지
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    • 제22권3호
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    • pp.119-139
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    • 2023
  • Generation MZ has emerged as a significant consumer segment and trendsetter in the fashion market of South Korea. Fashion designer brands have become popular among this generation by offering a range of fashion content on social network services (SNS) based on fresh and trendy designs. Despite the growing market share of fashion designer brands in the industry, previous research has mainly focused on brand personality in line with the characteristics of traditional fashion brands. Therefore, this study aims to derive brand personality and SNS characteristics of fashion designer brands based on previous research and investigate the influence of these factors on brand preference and behavioral intention. Moreover, it examines how this influencing mechanism fluctuates based on the consumer type (i.e., innovative type vs. price-sensitive type). Based on an online survey of 256 Korean adults with experience in fashion designer brands, this study identified the influencing mechanisms on purchase intention and word-of-mouth intention. This study contributes to empirical investigations of consumer brand preference and behavior intention in fashion designer brands through the brand equity model. It also offers insight into developing a segmented brand strategy by considering the variations in the influence mechanism of behavioral intention across different consumer types.

Customer Equity and Brand Trust: A Cross-national Study of South Korea and China

  • Woojin KIM;Eunmi KIM
    • 동아시아경상학회지
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    • 제12권2호
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    • pp.9-18
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    • 2024
  • Purpose: This study compares Korean and Chinese consumers on the impact of customer equity on trust. Although there have been many studies regarding the impact of customer equity, most of them are limited to the retail and banking industry and mostly compare East and West cultures. Therefore, this study compares Korea and China within East Asia in the hotel industry. Research design, data and methodology: Based on reviews in the literature, this study explores different effects of customer equity on brand trust between Korea and China. To confirm the hypotheses, the research collected survey data from 186 Korean and 155 Chinese respondents. After confirming reliability and validity of measures, this study conducted a multiple regression to test proposed hypotheses. Results: The results of the study showed that all of three customer equities influences on trust positively in the hotel industry. Regarding comparing Korea and China, brand equity has stronger impact on trust in Chinese customers than South Korean customers, on the other hand, value equity and relationship equity had a slightly stronger positive effect in South Korea than in China. Conclusions: This study found significant differences between Korean and Chinese customers in the hotel industry. These results show that even two countries in the same region of East Asia, South Korea and China, are different. Also, this finding suggests that hotel management level should consider differentiating their marketing strategies for Korean and Chinese customers.

The Effects of Corporate Social Responsibility Activities on Brand Equity and Consumer Purchasing Intention

  • LEE, Jaemin
    • 융합경영연구
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    • 제7권4호
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    • pp.10-19
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    • 2019
  • Purpose - The purpose of this survey-based study was to identify the impact of corporate social responsibility (CSR) activities on corporate brand assets and consumer purchasing intentions, and to verify causal relationships between the variables. Research Question - The XCIP is the company's longest running program of its kind, taking a global approach to CSR. Xerox uses this initiative to fund employees in their local communities to make a difference in projects of their own choosing. Research Method-The survey period was conducted for about three months from May 3, 2018 to August 7, 2018, and a random sampling method was used. The total number of samples was 420, with 19 samples excluded from final analysis due to untruthful or erroneous responses. Result - In this study, the general characteristics of the survey participants were investigated as follows in analyzing the impact of CSR activities on brand assets and consumer purchasing intentions. First, male (51.6 percent) college graduates (42.4 percent) outnumbered female participants (40.2 percent), and participants in their 40s (30.7 percent) and 50s (23.8 percent) ranked highest, followed by general office workers (27.6 percent), business people, people in service positions, and people in sales positions.