• Title/Summary/Keyword: Conservation of Resources Model

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The Effect of Frontline Employees' Experienced Customer Incivility on Service Performance (고객접점직원의 고객무례경험이 서비스 성과에 미치는 효과: 감정소진과 정서조절역량의 역할을 중심으로)

  • KIM, Minsung;HUR, Won-Moo;KIM, Byung-Soo
    • Journal of Distribution Science
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    • v.17 no.8
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    • pp.107-118
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    • 2019
  • Purpose - The present study examines the effect of service employees' experienced customer incivility through their emotional exhaustion. We identified service employees' emotion regulation ability as a boundary condition (i.e., moderating variable) that decreased the positive relationship between service employees' experienced customer incivility and their emotional exhaustion. Furthermore, we also investigated the negative relationship between service employees' experienced customer incivility and their service performance via emotional exhaustion. Research design, data, and methodology - Drawing on AET (affective event theory) and COR (conservation of resources) theory, we developed three research hypotheses (i.e., mediation, moderation, and moderated mediation). Online panel survey data from 552 frontline employees at several service organizations (e.g., department stores, retail stores, hotels, restaurants, airlines, banking, insurance company, and etc) in South Korea were examined. To assess two types of validity (i.e., convergent and discriminant validity) and reliability of measurement model, we employed the CFA (confirmatory factor analysis) using M-plus 8.2 software. Internal consistency also was tested by Cronbach' α. In addition, we employed the SPSS PROCESS MACRO 2.16, which was recommended by Hayes (2013, 2015), to estimate mediation, moderation, and moderated mediation effects. Results - As predicted, the negative relationship between service employees' experienced customer incivility and their service performance was mediated by emotional exhaustion. Furthermore, service employees' emotion regulation ability also played a significant moderating role of the relationship between service employees' experienced customer incivility and emotional exhaustion, such that this relationship was less pronounced when service employees had a high level of their emotion regulation ability than when thir emotion regulation ability was low. Service employees' emotion regulation ability further moderated this mediation effect of service employees' experienced customer incivility on service performance through emotional exhaustion. These findings have theoretical implications for employees' experienced customer incivility and emotion regulation ability research and provide managerial implications for practitioners. Conclusions - This study empirically elaborated the previous model of service employees' experienced customer incivility and personal resource (e.g., emotion regulation ability) literature by presenting the findings that service employees' experienced customer incivility influences their service performance via emotional exhaustion and that emotion regulation ability effectively reduces this negative effect.

Multiple Trajectories of Depressive Symptoms Among Older Adults (노년기 우울의 다중변화궤적에 관한 연구)

  • Kang, Eun-Na;Choi, Jae-sung
    • 한국노년학
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    • v.34 no.2
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    • pp.387-407
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    • 2014
  • This study aims to identify the multiple trajectories of depressive symptoms and the characteristics of each trajectory group among the elderly. This study uses five waves of longitudinal data from the Korean Welfare Panel Study (KWPS, 2006-2010). Subjects were older adults aged 60 and over who had completed at least three waves between 2006 and 2010. A total of 4,181 respondents were analyzed. The latent growth mixture model and the multiple logistic regression model were mainly used for data analysis. The major findings were as follows: After controlling for the variables of gender, age, education, marital status, self-assessed health, and poverty, this study identified four different trajectory classes: stable low depressive symptoms (71.8%), high but decreased depressive symptoms (10.6%), moderate but increased depressive symptoms (7.9%), and an increased, then a decreased pattern of depressive symptoms (9.7%). The characteristics of theses trajectories as compared to previous studies were a lower percentage of 'stable low depressive symptoms', no 'persistently high depressive symptoms', and higher level of depressive symptoms. Also, the elderly in the stable low trajectory group had better health status, higher self-esteem and a good relationship with family members, having longer working periods, and more living in non-poverty. In addition, chronic health problems, loss of spouse, and household income differentiated the increased and then decreased pattern from the low stable pattern. Also, age and public pension differentiated the moderated but increased pattern from the low stable pattern. Based on the findings of this study, the researchers suggested political and practical implications for reducing depressive symptoms in later life.

Analysis of water quality changes in the mainstream and major tributaries of the Youngsan River by AR6 climate change scenario with SWAT (SWAT을 이용한 AR6 기후변화 시나리오에 의한 영산강 및 주요 지천 수질 변화 분석)

  • Lee, Seungmoon;Lee, Eojin;Lee, Jihyung;Seo, Dongil
    • Journal of Korea Water Resources Association
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    • v.57 no.10
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    • pp.741-755
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    • 2024
  • This study was conducted to predict and analyze water quality changes due to climate change using the SWAT (Soil and Water Assessment Tool) model for the main stream and major tributaries of the Yeongsan River Basin. To enhance the reliability of the model, input data was constructed using weather and flow data provided by the government from 2007 to 2021, and the model was calibrated. The mid-emission scenario (SSP2-4.5) and extreme emission scenario (SSP5-8.5), derived using the WRF climate change model from the 6th IPCC report, were applied to SWAT to predict flow and nutrient loads. The water quality changes under future climate change scenarios were analyzed by categorizing them into short-term (2021-2040), mid-term (2041-2060), and long-term (2081-2100) periods. Water quality assessments were conducted based on the Living Environment Standards and the Real-Time Water Quality Index (RTWQI). As a result, in most areas of the Yeongsan River Basin, the concentration of TN was found to be at or above the "Poor" level, with the "Very Poor" level being predominant, especially in the main stream and downstream areas. While the concentration of TP showed some variation depending on the scenario, it exhibited a trend of improvement over the long term. The RTWQI assessment generally showed higher water quality levels compared to the evaluation based on living environment standards, with a trend of water quality improvement over time. This suggests that the concentration of TN can act as a major problem as agricultural regions are the main areas in water quality management in the Yeongsan River basin. Therefore, in order to improve water quality according to future climate change, it is expected that it is necessary to further reduce point and non-point sources such as agricultural non-point source reduction management such as fertilizer management and conservation agriculture, and improvement of roof greening and sewage treatment plants in urban areas.

Evaluation of Ecosystem Service for Distribution of Korean fir using InVEST Model (InVEST모델을 이용한 생태계서비스의 가치 평가 - 구상나무 분포지를 대상으로 -)

  • Choi, Jiyoung;Lee, Sangdon
    • Journal of Environmental Impact Assessment
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    • v.27 no.2
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    • pp.181-193
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    • 2018
  • The present study was conducted to analyze the quality of the habitats of Abies koreana WILS. by using the InVEST model based on the analytic hierarchy process (AHP) technique and to evaluate the economic value by estimating the carbon fixation. Abies koreana WILS., an original biological species of South Korea, may be an essential element in establishing the national biological sovereignty in the future. The subjects of the present study were the national parks in Mt. Halla, Mt. Jiri, and Mt. Sobaek, which are the habitats of Abies koreana WILS. As suggested by previous studies as a limitation of the InVEST model, the utilization of the data from relevant international publications as the input data, due to the lack of the domestic input data, may decrease the accuracy of the modeling. Therefore, the AHP technique was applied for the input data. The modeling was performed with reference to the years of 1980, 1990, and 2000 for the scenario analysis. The result of the modeling showed that the habitat quality was changed most in the national park in Mt. Halla, as the habitat quality score was decreased from 0.96 in 1980 to 0.97 in 1990 and 0.94 in 2000. In the national part of Mt. Sobeak, the habitat quality was changed most in the sub-alpine zone, as the habitat quality score was decreased from 0.98 in 1980 and 0.98 in 1990 to 0.97 in 2000. The habitat quality was best conserved in the national part in Mt. Jiri, as the habitat quality score was 0.98 in 1980, 0.99 in 1990, and 0.99 in 2000. The estimated economic loss by the change of the habitat quality was 19,280,000 USD for Mt. Halla and 8,030,000 USD for Mt. Sobeak. In the present study, the habitat quality of the Abies koreana WILS, the original species of South Korea, was evaluated and the economic value of the ecological services provided by the habitats was estimated quantitatively. The result showed that the ecosystem service model may be used to qualitatively analyze the quality of a habitat located in a specific region and to estimate the economic value quantitatively. The objective evaluation of ecosystem services demonstrated in the present study may be applied to promote sustainable utilization of natural resources and conservation of the ecosystem by predicting the changes that may be caused by external factors including the development of preservation areas.

The Protostome database (PANM-DB): Version 2.0 release with updated sequences (연체동물 NGS 데이터 분석을 위한 PANM 데이터베이스 업데이트 (Version II))

  • Kang, Se Won;Park, So Young;Patnaik, Bharat Bhusan;Hwang, Hee Ju;Chung, Jong Min;Song, Dae Kwon;Park, Young-Su;Lee, Jun Sang;Han, Yeon Soo;Park, Hong Seog;Lee, Yong Seok
    • The Korean Journal of Malacology
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    • v.32 no.3
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    • pp.185-188
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    • 2016
  • PANM-DB (version 1.0) was constructed as a web-based interface for the analysis and annotation of Next-Generation Sequencing (NGS) data of Mollusca, Arthropoda, and Nematoda. The database collected the sequences of Protostomes (Mollusca, Arthropoda, and Nematoda) from the NCBI Taxonomy Browser, and the same were compiled in a multi-FASTA format and stored using the formatdb program. This improved the processing of the RNA-seq sequences in terms of speed and hit percentage. PANM-DB has been successfully used for the transcriptome annotation of butterfly, land snail, and other commercial mollusca. We have improved the database by updating the same with new sequences and version 2.0 contains a total of 7,571,246 protein sequences (two times more as compared to version 1.0). Furthermore, the updated version contains the Cephalopoda database. The constructed web interface is available that independently analyses following these updates that is an improvement of the mollusks BLAST server. The updated version of PANM-DB will be helpful for the analysis of the NGS based sequencing data of non-model species, especially Mollusca, Arthropoda, Nematoda.

A Study on the Sustainability of Social Cooperatives (사회적협동조합의 지속가능성에 관한 연구)

  • Hong, Hyo Seog
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.1
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    • pp.93-104
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    • 2022
  • Based on the theoretical review of social cooperatives and the results of the fourth round of fact-finding, this study tried to discuss the sustainability of social co-operatives from the social, economic, and environmental aspects, focusing on the seven principles of co-operatives. The issue of sustainability is "a development that meets the needs of the present without compromising the ability of future generations to meet their own needs, the use of resources, the direction of investment, technological advances and institutional change in harmony with one another. as defined as "a process of change that advances the needs and desires of all future generations". It contains the meaning of connecting a sustainable society to future generations through harmony and balance, rather than opposing concepts of social value, environmental conservation, and economic growth. As a result of arranging the concept of social, economic, and environmental sustainability contained in sustainable development, and the seven principles of cooperatives and their connections, I would like to suggest the following about the sustainability of social cooperatives. First, efforts should be made for social contribution closely related to the local community. Second, it is necessary to create a profit model along with the public interest. Third, partnerships should be strengthened. When examining the public values and objectives that social cooperatives want to realize through this study, the three scopes of sustainable development are directly related to the role of important actors in pursuing social and economic values that social and economic organizations are facing. would. Therefore, the sustainability issue of social cooperatives is based on the concept that the goals and values pursued by social cooperatives are harmonious and balanced development in the environmental, social, and economic aspects, not only their own efforts but also the institutional support of the government. this will have to be presented.

Morphological Classification of Unit Basin based on Soil & Geo-morphological Characteristics in the yeongsangang Basin (토양 및 지형학적 특성에 따른 영산강유역의 소유역 분류)

  • Sonn, Yeon-Kyu;Hyun, Byung-Keun;Jung, Suk-Jae;Hur, Seong-Oh;Jung, Kang-Ho;Seo, Myung-Chul;Ha, Sang-Keun
    • Korean Journal of Soil Science and Fertilizer
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    • v.40 no.4
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    • pp.262-268
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    • 2007
  • To characterize morphological classification of the basins, four major basin characteristics of the unit basins, including sinuosity, ratio of forest, ratio of flat area, and tributary existence were selected for cluster analysis. The analysis was carried out using soil map, topographic map, water course map, and basin map of the fifty unit basins in the Yeongsangang Basin. The unit basins could be categorized to five basin groups. The fitness by the Mantel test showed good fit of which r was 0.830. These grouping based on comprehensive soil and topographic characteristics provides best management practices, water quality management according to pollutants, increased water related model application and reasonable availability of water management. For agricultural management of water resources and conservation of water quality from agricultural non-point pollutants, therefore, comprehensive systematic classification of soil characteristics on unit basin might be an useful tool.

Geological Heritage Value and Appropriate Conservation/Utilization of the Seokgaejae Early Paleozoic Sedimentary Stratal Section (석개재 전기 고생대 퇴적층 단면의 지질유산적 가치와 보전 및 활용방안)

  • Lee, Seung-Bae
    • Korean Journal of Heritage: History & Science
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    • v.50 no.3
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    • pp.126-145
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    • 2017
  • The Seokgaejae section is located along a timber access road and a driveway across Bonghwa County, North Gyeongsang Province, and Samcheog city, Gangwon Province. Its stratigraphic column shows all of the ten strata of the lower Paleozoic Taebaek Group, Joseon Supergroup. The Seokgaejae section is proved to be scientifically important. Thirty-eight domestic/international journal papers have been published on this early Paleozoic stratigraphic site, and many distinguished researchers over the world have visited the site. However, the section has never been considered to be designated as a national natural monument and was not included in the adjacent Gangwon Paleozoic National Geopark due to management or administrative issues. Although the Seokgaejae section sufficiently satisfies many of the national natural monument criteria, designation for the natural monument may not be justified because of the facts that the outcrop was artificially exposed by road construction; the chance of destruction of the outcrop is relatively few; demage on the outcrop to some extent does not impair the intrinsic value of the section; and the geomorphological/landscape value of the section is low. The application of the recently modified geological heritage assessment model to the Seokgaejae section shows very high scores on the scientific/educational, intrinsic, and functional values. Based on the improved geological heritage grade standard, the Seokgaejae section conforms to the national-level protection criteria. It is strongly recommended to manage the Seokgaejae section as a principal geosite by including it in the Gangwon Paleozoic National Geopark. This case study on the Seokgaejae section also suggests that the process of application and endorsement of a national geopark need further improvement. As well as the improvement of the system or policy related to geological heritages, further efforts of the experts in various fields of geoscience are required in order for other geological heritages not to be neglected from now on.

Development of a Method for Determining the Instream Flow and Its Application: II. Application and Result (하천유지유량 결정 방법의 개발 및 적용: II. 적용 및 결과)

  • 김규호;김선미
    • Water for future
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    • v.29 no.5
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    • pp.185-202
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    • 1996
  • The newly-developed method for estimating the instream flow, proposed by the authors (1996), was applied to the main channel reach of the Kum River basin in Korea. Performance of the suggested method was tested through the evaluations of the required flow, instream flow, and river-management flow which were estimated at five main reaches with each representative station. The mean drought flow was used as the object flow to evaluate the minimum instream flow for the mid- and large-size rivers. Water quality prediction by using the QUAL2E model was made for both cases that the planned wastewater treatment facilities may and may not be constructed. The required flow for the fish habitat was evaluated for 9 representative fish species. The instream flows required for the riverine aesthetics at Kong-ju and Puyo scenary points, for river navigation at natural channel conditions, and for current and potential recreation activities were evaluated, respectively. The instream flows required for other items are not quantified. On the whole, it is shown that the instream flow to maintain the natural riverine functions such as fish habitat, and riverine aesthetics govern the upstream reaches of the Kum River, and the artificial riverine functions such as conservation of water quality, navigation and recreations govern the middle and downstream reaches. Especially, it is found that the instream flow requirement depends largely upon the construction of wastewater treatment facilities at the Kum River basin.

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A Study on the Protection and Management System of the Southwestern Coast Tidal Flat for Inscription in the World Heritage List (서남해안 갯벌의 세계유산 등재를 위한 보호 및 관리체계 연구)

  • Moon, Kyong-O
    • Korean Journal of Heritage: History & Science
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    • v.48 no.3
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    • pp.80-95
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    • 2015
  • The purpose of this study is to establish an effective protection and management system for World Heritage (WH) nomination of Southwestern Coast Tidal Flat (SCTF) by proposing a model of protection and management. SCTF has a potential to become a representative best practice to achieve a sustainable development for human society. SCTF has a potential Outstanding Universal Values (OUVs) for WH nomination, thus a harmony between human and nature for wise use of natural resources needs to be pursued. It is required to present the system of SCTF's protection and management and to analyze present status of the regions in the Tentative List by comparing the case which were already inscribed as WH. For better protection of nominated areas, SCTF should expand an area for protection with additional designation. For the management system, two separate management systems such as the Department of Culture & Tourism and the Department of Oceans & Fisheries need to be reconciled. Because of this overlapping management structure, the management of the nominated sites has been inefficient and long-term management plan is lacking. Therefore, it is necessary to integrate conflicting management system of each local government and make a long-term, integrated management plan. To make an efficient and sustainable protection and management, it is essential to set up a collaboration system by integrating various stakeholders such as central and local governments, academic organizations, local residents, and NGOs. As in the case of Wadden Sea, the combined community system of the stakeholders mentioned above should be established. Because it is essential for local residents to understand a basic concepts for protection and management, it is necessary to establish capacity-building of local people. The protection and management structure should be set up by bottom-up processes, that is the proper structure shoud be based on thorough research on local society as well as thorough communication with local residents to make relevant laws and policies. This study also propose the proper plan for better conservation and management of SCTF.