• Title/Summary/Keyword: Conflict Management and Resolution

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Comparison of Conflict Level among Administrative Department Staff between Newly Established and Existing University Hospitals (신설 대학병원 행정직원과 기존 대학병원 행정직원의 갈등수준 비교 분석)

  • Kim, Jong-Rae;Yu, Seung-Hum;Sohn, Tae-Yong
    • Korea Journal of Hospital Management
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    • v.3 no.1
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    • pp.62-82
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    • 1998
  • The purpose of this study is to assess the cause and level of conflict arising within and between departments among administration office workers who work in a recently established tertiary hospitals of a major cooperation or related non-profit cooperation: The study also aimed to find methods for resolution of such conflicts by comparing with other existing university hospitals. The subject population included 299 business administration office workers randomly selected from two cooperate related tertiary hospitals of less than 3 years in its existence and two university hospitals over 700 beds in Seoul and Kyong In area. Data were collected through a survey questionnaire. To define related factors for the level of conflict among departments in each hospitals multivariate regression analysis was conducted. Independent factors were characteristics of subjects, conflicting factors within and between the departments. The results are as follows: 1. Those in the 30-39 rears of age group demonstrated significantly higher level of conflict between departments. Those working in the new hospitals, who were older and had long-term tenure, and those with short-term job experience at current working hospital had higher level of conflict between the departments with statistical significance. 2. Concerning the involvement of conflicting factors and the level of conflict in the administration there was statistically significant positive correlation between reliability and job-related intra- and interdepartmental level of conflict in existing hospitals. There was a significant positive correlation between intradepartmental conflicting factors of mutual dependence, difference in goal/orientation and intra- and interdepartmental level of conflict. 3. In multivariate regression analysis, women more than men, and those who had worked for many years in hospitals had statistically significant influence on factors involved in interdepartmental level of conflict, explaining 51.0% of the model. 4. In existing hospitals, gender was a significant factor with women showing a higher level of interdepartmental conflict compared to men. Among the interdepartmental factors, mutual dependence had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the new hospitals, job position was a significant factor which showed that those in high position such as section chief or above, compared to those in managerial or general position had higher level of conflict. Among the interdepartmental characteristics, factors of mutual dependence and goal/orientation had statistically significant influence and showed a positive relationship with interdepartmental level of conflict. In the new hospital setting efforts to reduce conflict in areas among workers with high position, old age, and long tenure and those in Purchasing, Material and Computer Department should be made and prudent management and planning for improved manpower and increased budget or efficient allocation and clear definition of job description are necessary to adequately assess and make improved efforts for rapid stabilization of the premature hospital system from its inception, In the existing hospitals a lack of conflict within and between departments may give rise to stagnation or inefficiency of the organization. Future study are needed with respect to the relationship between interdepartmental level of conflict and the effectiveness of the hospital organization for improved resolution of conflict in the organization and hospital management.

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Resolution of Time and Worker Conflicts for a Single Project in a Max-Plus Linear Representation

  • Yoshida, Shotaro;Takahashi, Hirotaka;Goto, Hiroyuki
    • Industrial Engineering and Management Systems
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    • v.10 no.4
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    • pp.279-287
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    • 2011
  • This research develops a framework for resolving time and worker conflicts in the Critical Chain Project Management (CCPM) method, expressed in the form of a Max-Plus Linear (MPL) system. Our previous work proposed a method for resolving time conflicts. However, in practical cases, both time and worker conflicts may occur. Hence, we propose a method for resolving both time and worker conflicts for a single project. We first consider how to detect a resource conflict. Then, we define an adjacency matrix to resolve the detected conflicts. Using the proposed method, we confirm that the resource conflict can be resolved through a numerical example.

Railway Conflict Resolution using Optimization Techniques and Its Application to KNR (최적화 해법을 이용한 열차경합 해소와 한국철도 적용방안)

  • Oh, Seog-Moon
    • Proceedings of the KSR Conference
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    • 2003.10c
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    • pp.190-203
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    • 2003
  • 열차경합의 사전검지 및 해소 시스템(Railway Conflict Detection and Resolution System, RDCRS)은 열차운행관리 시스템(Railway Traffic Management System, RTMS)의 최상위 의사결정지원 모듈이다. 본 논문에서는 한국철도에서 RCDRS의 필요성과 국외 적용현황 및 기존 연구현황을 분석한다. 또 RCDRS를 한국철도에 적용하기 위한 전반적인 방안을 한국철도 주요 노선별 열차운영 여건을 고려하여 제시한다. 또, 철도청에서 실시하는 '사령실 통합 신호설비 시설' 사업에 관한 RCDRS의 1단계 적용방안을 제시한다.

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Schema Conflict Resolution Method on Content Integration Management System (컨텐츠 통합 관리 시스템에서의 스키마 충돌 해결 방안)

  • Lee Jung-hwa;Kwon Oh-jun
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.9 no.5
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    • pp.1132-1141
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    • 2005
  • We must have a schema conflict resolution method for integrating local schema on content integration and management system. But The Past method is inconsistent and depends on local and global databases. In this paper, we propose the management method of schema confilct using XML that can represent and interchange the structual information of schema.

Research on Influencing Factors on Conflicts between Client and Designer in CI Development and Conflict Resolution Strategies (CI개발에 있어 의뢰인과 디자이너간 갈등의 영향요인과 해소방안연구)

  • Jung, Hyung-Shik;Choi, Mi-Soon;Kim, Young-Shim
    • Archives of design research
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    • v.18 no.1 s.59
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    • pp.185-194
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    • 2005
  • The objectives of this research are to examine the relationships among designers' characteristics, mutual communication, conflicts between CI designer and client, to test the impacts of conflicts and four type of resolution strategies on the performance of CI development, and to recommend proper strategies for successful CI process and output management. The survey results show as follows. First, CI designers' confidentiality on clients' internal information and creative designing ability were found to affect mutual communication between them. Second, proper communication was found to lessen the conflict level which in turn yielded the positive performance of CI development, especially for the clients' side. Third, it is suggested that the conflict level be first reduced and conflict resolution strategies be applied depending upon the conflict level and related party of designer or client position, respectively.

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Analysis of Propensity for Conflict Resolution According to the Types of SNS Users, Usages and Conflicts (SNS 사용자 유형 및 이용방식과 갈등유형에 따른 갈등해결 성향 분석)

  • Lee, Eun Ju;Park, Dae-Ha
    • Journal of Service Research and Studies
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    • v.5 no.2
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    • pp.149-159
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    • 2015
  • This paper proposes a making study model using Ajzen's Theory of planned behavior (TPB) and established hypothesis and then analysed propensity of conflict resolution according to the types of SNS users, usages and conflicts. The results of study, active users of SNS have propensity of resolution for their own conflicts through SNS. The users having conflicts between person and person are same with active users. The results of this study could be referenced to other researches for resolving conflicts in or between people in the future.

An Exploratory Study on Gender Differences in Marital Preparation Skills of College Students

  • Lee, Sung Hoon
    • International Journal of Human Ecology
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    • v.14 no.2
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    • pp.53-68
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    • 2013
  • The purpose of this study was to highlight the importance of 'marital preparation skill' by focusing on more substantial and tangible skills in marriage life, and to conduct an exploratory research to examine the current conditions and gender differences in marital preparation skills of college students. Data were gathered through a self-administered questionnaire in four universities located in Seoul and Gyeong-gi areas in the spring of 2013, and a total of 332 senior students chosen were used for data analysis. Based on the instrument used in Olson & Olson's(2000) PREPARE/ENRICH Program, the present study sought to suggest a measurement tool with the moniker of 'marital preparation skill' that included seven domains: conflict resolution skill, sexual relationship skill, household labor skill, financial management skill, leisure management skill, parenting preparation skill, and parental role skill. Each domain consisted of four items and thus, a total of 28 items were utilized for this study. Descriptive statistics were analyzed in order to examine the degree of marital preparation skills, and t-tests were conducted in order to assess the gender differences in marital preparation skills. The main results of this study are as follows: First, overall the degree of marital preparation skills of male students was higher than that of female students. Particularly, female students were lower than male students in the skills of financial management and conflict resolution. Second, regarding the basic household labor skill related to clothing and housing life, male students showed higher than female students, implying the impact of military life. Third, even though the degree of consciousness about appropriate preparation of parenthood and parental role seemed to be heightened, the actual degree of readiness of college students revealed to be insufficient. Male students had a much higher degree of confidence and sacrifice acceptance about parenthood, and understanding about their parents' child-rearing style than female students, while the mindset of child-rearing participation of male students was lower than that of female students. Findings of this study can be used as basic data for developing more effective and differentiated educational programs of marital preparation skills for men and women.

The Analysis of Stakeholders' Conflict Surrounding Water use Charges: Targeting the Han River region (한강수계 물이용부담금을 둘러싼 이해당사자 간 갈등분석)

  • Lee, Youngkyeong;Choi, Ye Seul;Kim, Chanyong;Lim, up
    • Journal of the Korean Regional Science Association
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    • v.37 no.1
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    • pp.45-61
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    • 2021
  • This research purposes to design a methodological framework to suggest the optimal method to resolve the conflicts of stakeholders surrounding the water use charge of the Han River region, and to use the analysis results to provide the direction of policy. For this, it was preceded that the process of understanding the mechanisms of the multifaceted conflict between decision makers taking different positions over water use charge of the Han River region, and an optimal method to resolve the conflict of water use charge of the Han River region was derived by using a graph model for conflict resolution(GMCR). According to the analysis results, the optimal state to find a solution to the water use charge of the Han River is that the Seoul-Incheon-Gyeonggi region pays the charge according to the original rate while Seoul-Incheon requesting discount the water use rate. In addition, the Han River management committee should establish policies desired by Seoul-Incheon-Gyeonggi region including rationalization of the decision-making structure to determine the rate of water use charge, making the basis to support the Han River management fund system for the Seoul-Incheon region, and transparent management of the Han River management fund system considering the characteristics of beneficiary regions and residents. This study is expected to provide objective decision-making information in establishing environmental policy directions related to conflict resolution in the water use charge of the Han River region and to offer a methodological basis for similar follow-up studies related to conflicts derived from sharing nature environment.

A Study on Conflict Resolution in Korean University Libraries (대학도서관의 갈등해소 방안에 관한 연구)

  • Lee, Mu-Jin;Nam, Tae-Woo
    • Journal of the Korean Society for Library and Information Science
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    • v.43 no.3
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    • pp.107-145
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    • 2009
  • This study aims to suggest desirable means to resolve conflicts in university libraries by measuring conflict levels and by revealing the causes of the conflicts with reference to the conflict level indices which were selected by university library staff. In order to attain the research objectives, a total of 36 university libraries (24 private universities and 12 public universities) were selected. Questionnaires were distributed to 739 library staff members and 515 answer sheets were collected. Among them, 512 sets of answers were taken as data for this research. Six hypotheses were tested through frequency analysis, correlation analysis, and step-by-step regression analysis using SPSS 12.0.

User-Centric Conflict Management for Media Services Using Personal Companions

  • Shin, Choon-Sung;Yoon, Hyo-Seok;Woo, Woon-Tack
    • ETRI Journal
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    • v.29 no.3
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    • pp.311-321
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    • 2007
  • In this paper, we propose a user-centric conflict management method for media services which exploits personal companions for the harmonious detection and resolution of service conflicts. To detect conflicts based on the varying characteristics of individual users, the proposed method exploits the unified context describing all users attempting to access media services. It recommends and mediates users' preferred media contents through a shared screen and personal companions to resolve the detected conflicts. During the recommendation, a list of preferred media contents is displayed on the shared screen, and a personally preferred content list is shown on the user's personal companion comprising the selection of media contents. Mediation assists the selection of a consensual service by gathering the users' selections and highlighting the common media contents. In experiments carried out in a ubiHome, we observed that recommendations and mediation are useful in harmoniously resolving conflicts by encouraging user participation in conflict situations.

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