• Title/Summary/Keyword: Conflict, psychological

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The Effect of Team Members' Psychological Characteristics and Knowledge Network Characteristics among Team Members on Team Performance (팀 구성원의 심리적 다양성과 구성원 간 지식네트워크 특성이 팀 성과에 미치는 효과: 학습 분위기의 조절효과를 중심으로)

  • Moon, Yun-Ji;Kang, So-Ra
    • The Journal of Information Systems
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    • v.20 no.1
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    • pp.1-20
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    • 2011
  • This study investigated the factors that facilitate knowledge creation of team with the aspect of knowledge management. We considered two characteristics which are team members' psychological characteristics (achievement needs and conflict emotion) and knowledge network characteristics among team members (internal cohesion and external bridging) and verified the relationship between these characteristics and team performance. Furthermore, we examined whether these characteristics have a different effect on team performance according to the mastery climate. This study performed a survey targeting team members in knowledge based firms and 376 final surveys to be used as a sample in this study. The result showed that team members' psychological characteristics and knowledge network characteristics among Team members have an influence on team performance significantly. In addition, the master climate moderated the relationship between team members' psychological characteristics and team performance.

Explicating Moderating Effects of Conflict in the Psychological Mechanism in IT Service Engagement (IT 서비스 상황에서의 심리적 기제 : 갈등, 만족, 신뢰 그리고 몰입)

  • Park, Jun-Gi;Lee, Hyejung;Lee, Jungwoo
    • Journal of Information Technology Services
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    • v.13 no.1
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    • pp.1-21
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    • 2014
  • In IT service quality research, the relationship between the service quality and clients' satisfaction was the focus of many studies while in relationship quality research, the influence of trust and conflict on relationship commitment seems to be the focus. In this study, these two research streams are integrated and a theoretical research model is proposed consisting of IT service quality, satisfaction, trust and relationship commitment with conflict as a moderator for the overall psychological mechanism. As satisfaction represents emotional response while trust cognitive response, this research model integrated both emotional and cognitive aspects of relationship maintenance in the IT service context. Analysis of data collected from 262 employees of global IT service firm revealed the differential effects of reliability, responsiveness, assurance and empathy on satisfaction and trust. Also, depending upon the level of conflict, the effects of reliability and assurance were found to be moderated. Further analysis revealed more profound mechanism at work relating emotional and cognitive aspects in the psychology of relationship maintenance in IT service context. Practical implications are further discussed in the conclusion.

A Qualitative Study on the Experiences of Mothers Who Have Abandoned Their Additional Birth Plans (후속 출산을 포기한 한 자녀 어머니들의 임신·출산 및 양육경험에 대한 질적 분석)

  • Jin, Kyong-sun;Kim, Ko Eun
    • Korean Journal of Childcare and Education
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    • v.16 no.4
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    • pp.1-29
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    • 2020
  • Objective: The present study aimed to explore the experiences of mothers who have abandoned their additional birth plans since their first child was born. Methods: During in-depth interviews, mothers were asked to recall their own experiences of motherhood. The interview data were analyzed using the grounded theory. Results: The central phenomenon was 'The burden of raising a child is too heavy for mothers to carry alone.' The causal conditions were 'First experience: Unpredictable life', 'Physical and psychological difficulty', and 'Spouse's absence.' The contextual conditions were 'Expectations and reality of parenting' and 'Workplace conditions.' The mothers used interaction strategies of 'Defusing conflict only on a surface level: Giving up', 'Reliance on grandmothers', and 'Downgrading career aspirations.' These strategies were mediated by intervening conditions, 'Stereotypes and experiences of non-family nanny', 'Child's development', and 'Family conflict.' The results were 'Endless guilt', 'Ambivalence between independence versus interdependence' and 'Unfairness: Why only me?' Finally, the process of psychological conflict was identified to account for the steps leading mothers to give up on their birth plans. Conclusion/Implications: During the first experience of motherhood, mothers' conflict gets escalated despite their struggles. These experiences might discourage their additional birth plans. These results provide implications for policies to increase fertility rates.

Effects of Positive Psychological Capital of Service Industry Workers on the Service Performances through Perfectionism and Role Conflict (서비스업 근로자들의 긍정심리자본이 완벽주의와 역할갈등을 통해 서비스 성과에 미치는 영향)

  • Park, Chol-Hoon;Lee, Sin-Bok;Park, Chanuk
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.19 no.5
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    • pp.195-203
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    • 2019
  • In this article, it was studied how positive psychological capital in the service industry workers affected the service performances by perfectionism and role conflict in the service industry employees. This was to suggest the practical solutions on the emotional labor or job stress that the existing workers in the service industry were experiencing. Upon the study results, self-efficacy, hope, and resilience among the factors of positive psychological capital showed to affect perfectionism and role conflict while optimism did not. Based on this study, the practices and problems of the workers in the service industry could be understood and it seems to improve and support their working environment to provide better services. In other words, these results mean to enhance the self-efficacy and resilience of the workers in the service industry so as to provide the stakeholders of service industry or related institutions with the basic data.

A Study of Ways of Ameliorating Social Conflict and Leading Social Integration using Causal Loop Analyses (인과지도 분석을 통한 사회갈등 해소 및 통합 방안 연구)

  • Kim, Jung-Ki;Park, sang-Mahn;Kim, Gang-Hoon
    • Korean System Dynamics Review
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    • v.16 no.4
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    • pp.51-81
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    • 2015
  • The main purpose of this study is to seek better approach which explains reciprocal causality associated with factors causing social conflict and improving social integration respectively. Throughout this study, there are several important implications how social conflict can be solved in South Korea. In particular, government and policy makers in political sector should create an environment of social integration through political reforms by switching from vertical structure to horizontal structure and by encouraging ordinary people to actively participate in the policy-making processes and political activities. In economic sector, government and stakeholder associated with a certain economic issue should induce a change in the economic environment for social integration, focusing on distribution of wealth and employment stability. In social and cultural sectors, it is necessary to solve social and cultural problems (e.g., generation gap and conflict between the young and the old, multi-ethnic families, and lack of communication) by exploring better ways to establish an altruism and to interact with each other. In psychological sectors, PsyCap(Positive Psychological Capital) will help ordinary people to crate positive thinking and lead to social integration. For instance, political leaders having PsyCap are able to communicate with the people and can help the people to build positive main influencing on social integration. Finally, the improvement of the system is required because the improvement of insufficient system is the basis for reasonable and equitable social integration.

Subconscious conflict and collision in a diverse society -A convergence psychological analysis of the film 'Crash'- (다문화 사회에서의 무의식적 갈등과 충돌 - 영화 'Crash'에 대한 융복합 심리학적 분석 -)

  • Kim, Seo-Jeong;Lee, Hyun-Sim;Lee, Chang-Don
    • Journal of Digital Convergence
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    • v.14 no.9
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    • pp.485-493
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    • 2016
  • This study analyzes the collision occurring in the daily life of the United States where diverse ethnicities live side by side, as portrayed in the film 'crash'. The analysis is followed by a counseling method necessary for a diverse society. To analyse the essence of conflict in the film, a convergence psychological analysis was conducted based on desire theory. The result was that the desire to survive and innovate always collided with frustration. This is because of the obstacles in real life that suppresses desire. The process of frustrated desires and their distortion was structurized. In the conclusion, a counseling method and theory with 'a recovery model that promotes change' was presented for problematic personalities that are entrenched widely in the United States about pain by conflict.

Work/Family Conflict. Physical/Psychological Symptoms, and Life Satisfaction of Employed Homemakers in Dual-Earner Family. (기혼 취업 여성이 지각하는 가정 직업 생활갈등 및 부적응 증상과 생활만족)

  • 이운숙;이순형;유가효;조재순
    • Journal of Families and Better Life
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    • v.9 no.2
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    • pp.209-223
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    • 1991
  • The purpose of this study is to investigate work/family conflicts and its relationships with antecedent and outcome variables. 421 employed homemakers living in Seoul. Kyunggi-do , Chungju, and Daegu provided data using questionnaires. The results of path analysis showed that the level of work/family conflict was weakly correlated with demographic and managerial antecedents( age of respondent and standards for household task performance) but strongly correlated with work wetting characteristics, physical/psychological symptoms, and life satisfaction. A research model received considerable empirical support. this presumed that work/family conflict leads to negative outcomes, and was caused by the stress resulting form work setting and non-work conditions.

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A Study on the Psychological Adjustment of Undergraduates: Focusing on the Divorce Status and the Marital Conflict of their Parents (부모의 이혼 유무와 부부갈등에 따른 대학생의 심리적 적응에 대한 연구)

  • Han, Young-Sook;Yang, Myong-Suk
    • Journal of Digital Convergence
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    • v.18 no.1
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    • pp.379-387
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    • 2020
  • The purpose of this study is to examine the differences in psychological adjustment among university students according to their parents' divorce status and their parents' conflict. Specifically, students who have not-divorced parents were subdivided into two groups: those who have with a high degree of conflict and with a low degree of conflict. The results were as follows. First, the degree of the marital conflict from the divorced parents is higher than the one of the marital conflict from the parents not divorced. Second, the group who has the parents with a high level of marital conflict went through the highest difficulties among 3 groups at all variables without the parent-child relationship. Therefore, this study suggests that marital conflict is more closely related to psychological adjustment of children than parental divorce itself.

The Influences of Work-family Conflict and Sex-role Identity on Married Female Teacher's Job Involvement

  • Chang Kyung-Moon
    • International Journal of Human Ecology
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    • v.3 no.1
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    • pp.95-109
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    • 2002
  • This study investigated if and how work-family conflict and sex-role identity influence married female teachers' job involvement. The results of this study follow. First, married female teachers in the high work-family conflict group showed lower job involvement than that of those in the low work-family conflict group. The mean difference of job involvement between the high and low work-family conflict groups was not statistically significant. Second, the married female teachers with an Androgynous sex-role identity showed higher job involvement than those with a Feminine sex-role identity. Finally, the job involvement of Androgynous married female teachers was damaged less under high work-family conflict situations than that of Feminine married female teachers. These results imply that to increase married female teachers' job involvement, the improvement of physical/environmental conditions and psychological changes for women are necessary.

Conflict Coping Behavior and Psychological Adjustment of Elderly with Coresiding Adult Children (기혼자녀와 동거하는 노부모의 갈등과 대처행동 및 심리적 적응)

  • 서병숙
    • Journal of Families and Better Life
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    • v.17 no.3
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    • pp.203-216
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    • 1999
  • The purpose of this study was to examine the trend of conflict of elderly coresiding adult children and to find out what behaviors they choose to cope with conflicts. Also this study tried to investigate how those coping behaviors affected elderly parents' psychological adjustment. The subjects of this study were 218 elderly parents coresiding with adult children in Seoul metropolitan areas. Data were analyzed by using statistics such as factor analysis t-test one-way ANOVA Pearson's correlation through SPSS/PC computer programs. The major findings were as follows: In general elderly parents perceived low level of conflicts with their adult children. Elderly parents with bad health condition no religion lack of personal expenses and low level of statndard of living showed more conflicts. Each of four major coping behaviors was affected by different factors. The most effective variables affecting elderly parents' psychological adjustment was active problem solving activity.

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