• 대한한방소아과학회지
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• 제16권2호
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• pp.101-110
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• 2002

The common cold is the most common pediatric infectious disease and occupies a great number of outpatients in oriental pediatrics. Because children's common cold has characteristic symptoms, we studied 276 children suffering from common cold Oriental Medicine Hospital in Kyungsan University and analyzed sex, age, chief complaints, characteristic symptoms.(period : summer 2001. 6.1.-2001.8.31, winter 2001.12.1-2002. 2. 28) The results were as follows : 1. Male to female ratios were 17: 1 in summer, 1.2: 1 in winter, 1.4: 1 in total 2. Age distribution of children from 0 to 1 was 20.29%, from 1 to 3 was 39.49%, from 3 to 6 was 32.97%, from 6 to 10 was 7.27%, over 10 was 0%, from 0 to 6 was 92.75%. 3. Frequency of chief complaints In summer : cough was 22.28%, nasal discharge was 18.39%, fever was 16.58%, secretion and sputum were 14.50%, sweating was 6.99%, nausea or vomitting were 4.92% etc. In winter : cough was 24.20%, nasal discharge was 18.03%, secretion and sputum were 16.43%, occlusion of nares was 11.64%, fever was 9.58%, nausea or vomitting were 3.88% etc. Frequency of chief complaints has seasonal difference. 4. Children's common cold has characteristic symptoms and seasonal difference. 5. Children's common cold has characteristic clinical subtype.

• 대한환경공학회지
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• 제36권9호
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• pp.614-623
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• 2014

지방상수도에서 이물질에 의한 수질민원은 수돗물에 대한 불신을 초래하고 음용률을 저해하는 가장 큰 요인이라 할 수 있다. 본 연구에서는 수질민원 대상지역의 이물질 수집 및 시료의 정성 및 정량분석을 실시하여 이물질에 함유되어 있는 화합물과 원소성분을 검출함으로서 이물질 발생의 원인을 밝히고 해결방안을 모색하고자 하였다. 또한 상수관로 내부의 이물질로 인해 지속적으로 발생하는 수질민원을 해소하고 수돗물에 대한 신뢰성 향상 및 양질의 수돗물 공급을 위한 방안을 마련하고자 하였다. 민원지역에서 포집된 이물질은 관로의 내부부식 및 노후화로 인한 부식생성물의 무기화합물뿐만 아니라 탄소(C) 및 산소(O)성분을 다량 함유한 유기화합물도 포함하고 있었다. 이물질에 대한 정확한 판단과 저감을 위해 객관적인 대상지역의 관상태평가가 필요한 것으로 조사되었다.

• 대한간호학회지
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• 제12권2호
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• pp.45-56
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• 1982

This study was carried out during the month of september 1982 to analyse and evaluate of the mental and physical health status of University woman students using the Cornell Medical index. The purpose of the study was to provide basic data required by the University health program for planning related health need of woman students. The study sample is consisted of 486 students living in the dormitory enrolled for the fall semester 1982 in a Women's University in Seoul. The instrument used for the collection of data was an abridged version of a modified Cornell Medical Index. The questionarre includes 35 items related to physical health complaints and 22 items related to mental health complaints. The data was treated by a computer(SPSS) using one way analysis, and The Fishers' ratio and Chi-square test at the 5％ level were also adjusted for the test for statistical significance. The interpretation of this study is limited due to the sample which was restricted to one University and not randomly selected. The followings are the results of the foundings so far achieved. 1. More than 60% of the Woman students have physical health problems in digestive system, cardiovascular system, nervous system, respiratory system, and musculo skeletal system in the order named. 2. More than 50% of the woman students have mental problems because of anger inadequacy sensitivity tension, depression and anxiety in the order named. 3. There were no statistically significant differences among woman students in mental and physical health problems caused by year groups, major groups, growing regional groups. 4. There were significant differences caused by the number of brothers and sisters in the aspect of appealing mental and physical problems. 5. There were significant differences caused by the rate of satisfaction in the living cost, and the lower the rate of the satisfaction in the living cost goes, the higher tile frequency rate of the appealing mental and physical health problems is. 6. There were significant differences caused by the rate of satisfaction of the living in the aspect of appealing mental and physical health problems. There fore, the lower the rate of the satisfaction of the living goes, the higher the frequency rate of the appealing mental and physical health problems is, and the more the complaints are, the more frequent the appealing of the problems of digestive system, circulating system and fatigue is.

• 한국인터넷방송통신학회논문지
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• 제18권1호
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• pp.1-8
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• 2018

도시철도의 이용량이 매년 증가하고 있으며 승객들의 불편한 사항들 또한 이에 비례하여 증가하고 있다. 하지만 철도 관계자들은 해당 민원사항들에 대해 신속하게 조치하지 못하고 있다. 이러한 문제를 해결하기 위하여 본 논문에서는 철도 관계자들과 승객들 간의 소통을 원활하게 하고 이로 인한 신속한 처리를 수행하기 위한 사물인터넷 기반의 IOS 어플리케이션을 제안한다. 본 제안 시스템에서는 전동차량 내에 온습도 센서를 적합한 장소에 설치하고 이렇게 측정된 측정치를 실시간으로 원격 서버에 전송함과 동시에 승객들은 자신의 희망온도를 IOS 기기 어플리케이션을 통하여 요청하도록 하였다. 이렇게 수집된 데이터들을 기반으로 실시간 도시철도 관계자들이 전동차량의 온습도를 조절할 수 있는 시스템을 제안한다. 제안 시스템은 광주광역시 도시철도 1호선에 구현을 통하여 그 효율성을 검증하였다.

• 한국융합학회논문지
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• 제9권7호
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• pp.41-46
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• 2018

본 연구는 대한민국 정부가 운영하는 의견수렴 및 고충처리 전산망인 국민신문고(http://www.people.go.kr)'의 고용노동부 민원 정책 게시판의 의견을 통해 고용노동부에서 시행하는 직업훈련, 노사관계, 산업안전, 임금정책, 근로기준법 등의 민원 정책에 대한 국민적 의견을 수렴하여 분석하였다. 본 연구는 R프로그램 빅데이터 기법을 이용하여 데이터 시각화, 빈도 분석, 연관분석 등을 실시하였으며, 연구결과는 다음과 같다. 첫째, 한국의 복잡한 임금구조와 노사 간에 인식부족 등으로 임금개념의 불일치, 노사갈등 이 많은 민원요소로 발견되었다. 둘째, 최근 최저임금의 파격적 인상으로 인한 자영업자 및 근로자의 경제적 공황상태 등으로 기인한 각종 민원이 발생하고 있다. 셋째, 생산직 등 제조 분야 등의 영세한 사업장의 안전의식의 부재로 인한 산업재해가 끊임없이 발생하고 있으며, 일 가정 병립을 위한 제도적 뒷받침이 많이 부족한 것으로 나타났다.

• 산업경영시스템학회지
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• 제32권1호
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• pp.137-146
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• 2009

Researches on after-sales quality have centered on home electric appliances, figuring out how factors influencing after-sales service quality are causally related to customer's behavioral intentions, via consumer satisfaction as an intermediary parameter In most cases of after-sales service in home electric appliances, upon customer's request, service agents make a visit to where the appliance is installed, and check the product and do repairs. However, in case of a small portable device such as a cell phone, which people carry around at all times, most of the times customers themselves show up at the after-sales center, and demand a check-up and repairs. The main difference here is that the after-sales services are provided when a product can no longer perform its basic function and customer dissatisfaction is already up. In this case, the basic function of a product corresponds to must-be factor according to Kano model. The goal of our research is to identify critical factors for effective and efficient after-sales service, and how to monitor them on a routine basis. In our research, the quality after-sales service consists of three dimensions, interactive quality, result quality, and physical environment quality. We set up variables for each dimension, which would measure from customer's perspective key determining factors in service delivery process. Instead of focusing on customer satisfaction aspect, we focused on how after-sales service factors contribute to addressing customer complaints. Additionally, our future research would aim to verify how customer's behavioral intentions are affected, as the resolution of consumer complaints becomes more successful when adjustment of relevant quality factors improves after-sales service quality.

• 한국보건간호학회지
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• 제18권2호
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• pp.286-298
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• 2004

The purpose of this study was to survey the general characteristics, lifestyle include health habits, subjective health problems include physical, psychological and overall health complaints that occurring among Korean and Japanese nursing students. Data collected with the self-administered Okayama Medical Index Health Questionnaire(devised Cornell Medical Index) from 466 Korean and 688 Japanese Nursing Students were analyzed. The subjects were 18 to 24 years old in their 1st, 2nd, 3rd and 4th year-class of nursing department. The total O.M.I. score(section A-R) ranged from 1 to 110 with an average of 22.3(SD=11.5) in Korean nursing students and 18.3(SD=10.1) in Japanese nursing students. A statistically significant inverse correlation was observed between Korean nursing student and Japanese nursing students for the overall health complaints. Korean nursing students have more health problems than Japanese nursing students in terms of physical and overall health complaints excluding psychological problems. About $4\%$ of Korean nursing students were current smokers and $64.2\%$ of Korean nursing students were drinker. Korean nursing students in the drinker's group were more likely to eat fatty foods(p<.001), and take worst lifestyle and have more subjective health problems than non drinker's group of Korean nursing students. Korean nursing students were more likely to perform bad health behaviors than Japanese nursing students. The drink habit is one of the biggest problems among the nursing student, and then we have to have the mobilizing for 'Change on Alcohol' in our universities. This conclusion should provide grounds for future studies of strategies for health promotion and of prevention measures for psychological ill-health of nursing students.

• 가정과삶의질연구
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• 제28권1호
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• pp.51-67
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• 2010

This study looked into the current conditions in Korean and Japanese care management for the elderly, cases of consumer counseling in these countries, and the supporting institutions for Japanese users regarding the use of care management for the elderly. The number of recipients of care management for the elderly in both Korea and Japan is growing every year, and more Japanese users receive various services compared to Korean users. The results of an analysis on consumer counseling regarding the use of Korean and Japanese care management revealed, two types of complaints: counseling for the improvement of the institution and complaints related to the procurement of service. Regarding the insurance system, the complaints were mostly related to affirmation of a rating and the burden incurred by cost-sharing. Regarding the use of service, such key impairment cases were related to in-service medical accidents, illegal acts including caregiver contract violations and forced retirement, careless service by workers, and human rights violations of the elderly. Japan has developed governmental and, related-administrative and business services as well as a local governmental system to redress customer impairment issues as this pertains to service for better quality care management. In addition, they have enlarged the locally closed service, provided exact information about the services offered, and improved service appraisal techniques. The Japanese cases will serve as a good reference to improve the Korean system. In particular, the construction of a system that reduces customer losses and the availability of more counseling information are urgently required to improve the system in terms of customer experiences when they seek care management.

• 정보학연구
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• 제6권4호
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• pp.69-80
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• 2003

최근 전자상거래의 발전과 함께 소비자 피해도 급증하고 있다. 본 연구결과 전자상거래 피해 품목을 보면 정보통신 기기 및 서비스 위주에서 문화용품, 의류 생활용품으로 그 품목이 다변화되는 추세를 보이고 있었고 피해유형으로는 하프플라자의 피해 등으로 인하여 물품의 미인도 및 인도지연과 관련된 소비자 피해가 1,185.3%나 급증한 것으로 나타났다. 거래분야별로 보면 현재는 인터넷쇼핑몰과 관련된 피해가 90% 이상을 차지하고 있으나 향후 인터넷콘텐츠와 관련된 피해도 증가할 것으로 예측되었다. 인터넷콘텐츠의 경우 미성년자의 게임관련 피해가 가장 많은 사례로 나타났다. 그리고 피해가 다발하는 세부품목을 보면 디지털카메라, 노트북, 인터넷게임 등의 순으로 나타났다. 따라서 피해급증 분야에 대한 소비자보호 대책과 하프플라자와 같은 사기 피해에 대한 예방 대책 마련이 시급하며 장기적으로는 사업자의 의식개선을 통한 자율적인 소비자보호 체계구축이 필요한 것으로 나타났다.

• 한국생활과학회지
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• 제15권5호
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• pp.729-741
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• 2006

The purpose of this study is to examine conflicts between female international marriage migrants(FIMMs) and their family members, and living conditions of FIMMs in Korea. The results will be useful in understanding FIMMs' struggles and will help them to develop their adaptive ability to family life. This study analyzed the factors in three dimensions: a Sociodemographic factor, a marriage-related factor and a factor of the migrants' relationship to their family members. All conflicts result from the lack of mutual understanding between the migrants and their family, and the differences between their languages and between their cultures. Of course, FIMMs can not adequately express their feelings and opinions in Korean language. Their loved ones and relatives can not express their feelings in the immigrants' languages, either. It is evident that there are a lot of misunderstandings caused from their language barrier. The public support for the migrants is limited. They live a lonely life and no consideration. Most of them complains that their husbands have no careful concern for their feelings. That seems because most of the Korean husbands have never had education enough to understand their problems in terms of international marriage. A close watch of what can be learned from conflict and complaints of women. However, any sympathy for foreign women's complaints should be evaluated in cultural sides: especially family life education programs for Korean husbands and their family members are required for a good grasp of typical intermarriage issues.