• 제목/요약/키워드: Competitive Environments

검색결과 261건 처리시간 0.034초

총체적 서비스 경험을 만드는 서비스 스케이프 디자인과정 연구 (A Study on the Servicescape Design Process Creating the Whole Service Experiences)

  • 안주영
    • 한국실내디자인학회논문집
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    • 제17권6호
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    • pp.63-70
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    • 2008
  • The service sector is growing and service is complicated with various customer needs in the competitive markets. Bill Hollins urges that services must be designed. I believe that service experiences must be designed with servicescape as an environment surrounding services. Servicescape is the physical and social environments of service. Service experiences do not depend only on the aesthetic impression of physical servicescape. One of the main characteristics of services is that the most value of services are accomplished from interaction between customer and service encounters. The design of physical servicescape affects the interaction between customer and service encounters and the behavior of both customer and service suppliers' including social factors such as display emotions and the interpersonal distance between customers. Servicescape design should control tangible and intangible area of service events. In addition servicescape design creates customer's good experiences in the servicescape. This research proposes the possibilities and proper design process of servicescape design. Servicescape Design should control the activities including interrelations of participants, efficient service delivery process, and the united images of services for creating the satisfied service experience values.

Electricity Market Design for the Incorporation of Various Demand-Side Resources in the Jeju Smart Grid Test-bed

  • Park, Man-Guen;Cho, Seong-Bin;Chung, Koo-Hyung;Moon, Kyeong-Seob;Roh, Jae-Hyung
    • Journal of Electrical Engineering and Technology
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    • 제9권6호
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    • pp.1851-1863
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    • 2014
  • Many countries are increasing their investments in smart grid technology to enhance energy efficiency, address climate change, and trigger a green energy revolution. In addition to these goals, Korea also seeks to promote national competitiveness, prepare for the growth of the renewable energy industry, and export industrialization through its strategic promotion of the smart grid. Given its inherent representativeness for Korean implementation of the smart grid and its growth potential, Jeju Island was selected by the Korean government as the site for smart grid testing in June 2009. This paper presents a new design for the electricity market and an operational scheme for testing Smart Electricity Services in the Jeju smart grid demonstration project. The Jeju smart grid test-bed electricity market is constructed on the basis of day-ahead and real-time markets to provide two-way electricity transaction environments. The experience of the test-bed market operation shows that the competitive electricity market can facilitate the smart grid deployment in Korea by allowing various demand side resources to be active market players.

A Study of the PDCA and CAPD Economic Designs of the $\bar{x}$ Control Chart

  • Sun, Jing;Tsubaki, Michiko;Matsui, Masayuki
    • Industrial Engineering and Management Systems
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    • 제6권1호
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    • pp.11-21
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    • 2007
  • The PDCA (Plan, Do, Check and Act) cycle is often used in the field of quality management. Recently, business environments have become more competitive, and the due time of products has shortened. In a short production run process, to increase efficiency of management, the necessity for distinguishing the PDCA design that starts with PLAN and the CAPD design that starts with CHECK has been clarified. Starting from Duncan (1956), there have been a number of papers dealing with the economic design of control charts from the viewpoint of production run. Some authors (Gibra, 1971; Ladany and Bedi, 1976; etc.) have studied the economic design for finite-length runs; other authors (Crowder, 1992; Del Castillo and Montgomery, 1996; etc.) have studied the economic design for short runs. However, neither the PDCA nor the CAPD design of control charts has been considered. In this paper, both the PDCA and CAPD designs of the $\bar{\x}$ chart are defined based on Del Castillo and Montgomery's design (1996), and their mathematical formulations are shown. Then from an economic viewpoint, the optimal values of the sample size per each sampling, control limits width, and the sampling interval of the two designs are studied. Finally, by numerically analyzing the relations between the key parameters and the total expected cost per unit time, the comparisons between the two designs are considered in detail.

PTP1B Inhibitory Secondary Metabolites from Marine-Derived Fungal Strains Penicillium spp. and Eurotium sp.

  • Sohn, Jae Hak;Lee, Yu-Ri;Lee, Dong-Sung;Kim, Youn-Chul;Oh, Hyuncheol
    • Journal of Microbiology and Biotechnology
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    • 제23권9호
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    • pp.1206-1211
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    • 2013
  • The selective inhibition of PTP1B has been widely recognized as a potential drug target for the treatment of type 2 diabetes and obesity. In the course of screening for PTP1B inhibitory fungal metabolites, the organic extracts of several fungal species isolated from marine environments were found to exhibit significant inhibitory effects, and the bioassay-guided investigation of these extracts resulted in the isolation of fructigenine A (1), cyclopenol (2), echinulin (3), flavoglaucin (4), and viridicatol (5). The structures of these compounds were determined mainly by analysis of NMR and MS data. These compounds inhibited PTP1B activity with 50% inhibitory concentration values of 10.7, 30.0, 29.4, 13.4, and 64.0 ${\mu}M$, respectively. Furthermore, the kinetic analysis of PTP1B inhibition by compounds 1 and 5 suggested that compound 1 inhibited PTP1B activity in a noncompetitive manner, whereas compound 5 inhibited PTP1B activity in a competitive manner.

인적자본과 혁신행동의 관계에서 조직몰입의 매개효과 -호텔기업을 중심으로- (Mediating Effects of Organizational Commitments on the Relationship between Human Capitals and Innovative Behaviors -Focused on the Hotel Firms-)

  • 하용규
    • 한국콘텐츠학회논문지
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    • 제10권6호
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    • pp.440-449
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    • 2010
  • 본 연구는 호텔기업의 인적자본이 조직몰입 및 혁신행동에 미치는 영향과 조직몰입이 인적자본과 혁신 행동의 관계에 미치는 매개효과를 밝혀내고자 서울지역에 소재한 특등호텔 종사원을 대상으로 실증분석을 시행하였다. 그 결과 인적자본이 조직몰입과 혁신행동에 영향력이 있고, 조직몰입이 혁신행동에 유의한 영향력이 있음을 밝혀냈다. 또한 조직몰입이 인적자본과 혁신행동의 관계에 부분적인 매개효과를 나타냄을 밝혀냈다. 이 결과는 호텔기업 인적자본의 중요성 및 종사원의 조직몰입이 경쟁환경에서 우위를 점하기 위한 중요한 역할을 한다는 새로운 방향을 시사하는 결과라고 할 수 있다.

사무소 건물의 조광제어를 통한 수요관리자원 발굴 및 전력시장에서의 활용방안에 관한 연구 (A Demand-side Valuation and Application of Office lighting Dimming Control in Electricity Markets)

  • 김진호;김성철;박종배
    • 조명전기설비학회논문지
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    • 제22권2호
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    • pp.35-41
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    • 2008
  • 본 논문에서는 새로운 수요관리 자원으로 대두되고 있는 조광제어의 잠재량과 가치평가, 활용방안을 제시하고자한다. 현재 전력IT기술이 발전하고 있으며, 이는 수요관리 분야에도 많은 기회를 제공하고 있다. 특히 조광제어는 실시간 요금이 변하는 전력시장에서 전력IT 기술을 통해 그 가치를 드러내고 있다. 또한 본 논문에서는 조광자원이 변화하고 있는 전력산업 환경에서, 효율향상뿐 아니라 부하관리 측면에서도 매우 효과적인 수요자원임을 검증코자한다.

Language Barriers and Communication Problems under Multicultural Environment and Marine Accident

  • Jeong, Min-Gi;Ha, Weon-Jae;Park, Kyeung-Eun;Lee, Myoung-Ki;Park, Jin-Soo
    • 한국항해항만학회:학술대회논문집
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    • 한국항해항만학회 2017년도 추계학술대회
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    • pp.254-255
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    • 2017
  • As the number of ships and goods shipped by marine transportation increases, almost all shipping companies adopted foreign crews in order to overcome lack of seafarers and be competitive for manning cost. Thus, these days it is inevitable to work with foreign crews aboard ships, but there occur many marine accidents due to language barriers and communication problems under multicultural and multilingual shipboard environments. In order to resolve troubles resulting from different languages, reduce miscommunication risks, and make working on ships safe and efficient, this study recognized the current status of ships with mixed crews, analyzed marine accidents caused by communication problems not only in Korea but also in other countries using analytical methodologies. Additionally, existing hazards affecting miscommunication were identified and risk of miscommunication was quantitatively evaluated while offering suggestions and future forecasts. Consequently, in this study we suggested that fundamental dialogues are to be necessarily educated on the ships with foreign crews so as to reduce the language barrier and risk of miscommunication. Furthermore, a standard maritime Korean language program and manual targeting Korean coastal vessels would be developed in the next step.

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RTE 환경에서의 SOA 기반 협업적 분산 에이전트 개발 (Development of a SOA-based Distributed Collaborative Agent in RTE Environments)

  • 최형림;김현수;홍순구;박영재;최성욱;조민제;박창현;강시협;안병선
    • 한국정보시스템학회지:정보시스템연구
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    • 제19권1호
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    • pp.79-96
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    • 2010
  • The organizations in the competitive business environment are under pressure of handling internal management processes as well as external supply chain issues. In addition, the paradigm of supply chain management (SCM) has been shifted from static to dynamic problems. For the efficient SCM, organizations should be a RTE (Real Time Enterprises) that views entire supply chains as a single entity. In this paper, the agent system that makes RTE and dynamic supply chains possible is developed. Then, the developed agent system is verified in the TAC SCM(Trading Agent Competition Supply Chain Management) experimental environment and a dashboard is also developed for monitoring management activities of supply chains. The contributions of this paper are as followings. First, unlike the previous agent systems, the suggested agent system in this paper provides autonomy and scalability using SOA. Second, this suggested model for dynamic environment can be applied for the development of software supporting a SCM.

A Study on the Web-based Distributed Design Application in the Preliminary Ship Design

  • Park, Chang-Kyu
    • Journal of information and communication convergence engineering
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    • 제8권5호
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    • pp.473-478
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    • 2010
  • Today's engineering design is carried out in a distributed fashion geographically or physically. This places new requirements on the computational environments such as efficient integration and collaboration. With the advances of the Internet and Network environment recently, many researches have been proposed and at the same time, Web-based distributed design gives to a new paradigm in design and manufacturing fields. That is, Web-based technologies lead to reduce the product development times and to ensure a competitive product in order to exchange and interact of real-time design information that integrates the distributed design environment between departments as well as companies via Internet and Web. So, an efficient data communication for design information sharing is the foundation for collaborative systems in the distributed environment. Design data communication techniques such as CORBA, DCOM and RMI have been considered in the existing research but they have some problems that are limitations of interoperability and firewall problems in the Web. Therefore, this paper presents a Web-based distributed design application where distributed design information resources are integrated and exchanged using Web Services for supporting XML and HTTP without the interoperability and firewall problems through the 330K VLCC case.

Measurement of ecological niche of Quercus aliena and Q. serrata under environmental factors treatments and its meaning to ecological distribution

  • Lee, Seung-Hyuk;You, Young-Han
    • Journal of Ecology and Environment
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    • 제35권3호
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    • pp.227-234
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    • 2012
  • Quercus aliena and Q. serrata are both occur as natural vegetation alongside natural freshwater bodies of the southern Korea Peninsula. Q. serrata dominates over Q. aliena as secondary forest vegetation in the present day. In order to explain these natural distributional traits of the oak species, we conducted some experiments with oak seedlings which treated with major important environmental resources, including light, moisture and nutrients, under controlled conditions. We then measured the ecological niche breadths and overlap from 15 eco-morphological characteristics. The ecological niche breadth of Q. aliena and Q. serrata were higher in terms of the nutrient factor applied, but was lower terms of light. The niche breadth of Q. serrata was wider than that of Q. aliena in light and moisture exposure. On the other hand, the niche breadth of Q. aliena was similar with that of Q. serrata in terms of the nutrient factor applied. These results imply that Q. serrata has a broader ecological distribution in over a wider variety of light and moisture environments than that of Q. alien. Ecological niche overlap between two oak species was the widest in terms of the light treatment factor applied, and narrowest in terms of moisture. This response pattern was also verified by cluster and principle component analysis. These results suggest competitive interactions between Q. serrata and Q. aliena seedlings may be higher for light resources than moisture or nutrient resources, and that Q. serrata is more shade tolerant than Q. aliena.