• Title/Summary/Keyword: Competence management

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The Effect of manager's communication Competency on organizational member's adaptive performance: Focusing on the mediating effect of positive psychological capital

  • Kim, Moon Jun
    • International Journal of Internet, Broadcasting and Communication
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    • v.14 no.3
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    • pp.51-62
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    • 2022
  • This study tried to confirm the mediating effect of positive psychological capital on the relationship between the communication Competence of managers who are recognized as organizational members working in the company and the adaptive performance of the members. To this end, the research hypothesis established through the final 255 data was verified as follows using the SPSS 21.00 and AMOS 21.1 version statistical programs. First, the higher the manager's communication Competence, the higher the positive psychological capital of organizational members. Second, the higher the communication Competence of the manager, the higher the adaptive performance of the members. Third, as the positive psychological capital of organizational members improved, adaptation performance improved. Fourth, positive psychological capital showed a partial mediating effect between the manager's communication Competence and the member's adaptive performance. The results of this study empirically analyzed the relationship between manager's communication Competence and members' positive psychological capital assumption (+) on the improvement of organizational members' adaptive performance ability. This study has the meaning of the most important research in that it provides additional theoretical and practical implications in the face of insufficient research on factors affecting the adaptation performance of organizational members.

A Study on the Process of Non-regular Workers' Utilization on Firm Performance: The Mediating Effect of Employee Competence (비정규직 활용이 기업성과에 미치는 과정에 대한 연구: 종업원 역량의 매개효과)

  • Kim, Hyun-ui;Park, Ow-won
    • Asia-Pacific Journal of Business
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    • v.13 no.2
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    • pp.95-106
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    • 2022
  • Purpose - The purpose of this study was to examine the mediating effect of employee competence on the relationship between the utilization of non-regular workers and firm performance. Design/methodology/approach - This study utilized 427 firm level data from HCCP. The Exploratory Factor Analysis (EFA) and the multiple regression analysis were conducted to verify the hypotheses. Findings - We found that the utilization of non-regular workers is not significantly related to firm performance. However, the utilization of non-regular workers had a negative relationship with employee competence, and that employee competence mediated the relationship between the utilization of non-regular workers and firm performance. Research implications or Originality - As environmental uncertainty and competition between firms intensify, more and more firms are utilizing non-regular workers. Research on the relationship between the utilization of non-regular workers and firm performance is continuously conducted, but research on the process of explaining the specific relationship between them is still insufficient. Our study contributes the related research area by identifying the mediating role of employee competence on the utilization of non-regular workers and firm performance relationship.

The Authenticity of Business to Business Salespersons on Consultative Selling Competence: The Role of Customer Orientation

  • Jin-Hwan Lim;Min-Jae Park
    • Asia-Pacific Journal of Business
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    • v.14 no.4
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    • pp.1-21
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    • 2023
  • Purpose - The study investigates the role of authenticity of B2B salespersons has on their consultative selling competence. The study also examines the mediating effect of customer orientation between the authenticity of B2B salespersons and their consultative selling competence, as well as the moderating role of trust in the buyer-seller exchange. Design/methodology/approach - This research utilized a covariance-based structural equation model technique. The study assessed the research model's moderation effects through a stepwise approach, which allowed for an examination of the moderating effect of trust in the buyer-seller relationship. Findings - As a result of structural equation analysis, this study found that the authenticity of B2B salespersons influences their consultative selling competence by mediating their customer orientation significantly. In addition, trust in the buyer-seller exchange plays a significant role as a moderating variable between customer orientation and competitive selling competence, but it is not significant as a moderating variable between the authenticity and customer orientation of B2B salespersons. Research implications or Originality - This research proposed the role of authenticity of the B2B salesperson as a key factor in the trust-based relationship and a key variable of consultative selling competence. The study has taken the research on the authenticity of the B2B salesperson one step further from the study of authenticity of the brand and the company's leadership.

The Effect of self-management of sports center instructors on the future core competencies and social skills scales (스포츠센터 지도자들의 자기관리가 미래핵심 역량과 사회적 기술 척도에 미치는 영향)

  • Choi, Hwan-suk
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.4
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    • pp.560-569
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    • 2017
  • This study provides the theoretical basis for the self-management of a sports center based on the core competence and technology of the future. The following conclusions were obtained. First, in the influence of self-management on the future core competencies, interpersonal management, training management, and physical management, the factors of self-management have a significant influence on cognitive, affective, and social factors of future core competence. Second, in the influence of self-management on the social skill scale, interpersonal management, training management, and physical management factors of self-management have a significant influence on the self-assertion, self-control, and cooperation of the social technology scale. Third, cognitive, affective, and social factors of the future core competence have a significant influence on the self-assertion, self-control, and cooperation of the social skill scale in the influence of the future core competence on the social skill scale. To improve the self-management and social skills of leaders by maintaining good relationships with the members including fellow instructors, it is essential to take appropriate measures for self-management behaviors considering the individual characteristics and environments of leaders; it appears that effort is important.

A Study on Brand Personality Factors as Recognized by the Customers of Contract Foodservice Management Companies (위탁급식업체 고객들이 인식하는 브랜드 개성 요인 연구)

  • Kim, Ok-Seon;Jeon, Hui-Jeong
    • Journal of the Korean Dietetic Association
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    • v.13 no.1
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    • pp.38-49
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    • 2007
  • The purpose of this study was to determine the attributes and factors of brand personality for contract foodservice management companies. Self-administered questionnaires were distributed to five students at universities operating under the top five companies in contract foodservice management. The following statistical analyses were conducted for the data assessment: descriptive analysis, t-test, ANOVA, reliability analysis, and factor analysis, using the SPSS Win(12.0) package program. From these analyses we divided a company's brand personality into the following five functional and emotional elements: sensibility, sincerity, confidence, competence, and excitement. Based on these five elements a total of 26 scales were developed to measure brand attributes of the companies. The variance was explained by 19.29% of sensibility, 17.65% of sincerity, 15.71% of confidence, 14.06% of competence, and 13.62% of excitement. The calculated Cronbach's alpha was more than .90 for all the scales measuring the five attributes, indicating good internal consistency. There were significant differences in sensibility(p<.01), sincerity(p<.001), creditability(p<.01), competence (p<.001), and excitement(p<.001) among the companies. In regards to overall brand personality, company a had a higher mean score for sincerity, while the other companies had higher mean scores for competence. Among the brand personalities, 'confidence' had the highest mean score with 3.36, followed by 'cooperation' (3.17), 'successful'(3.12), 'leadership'(3.11), and 'down-to-earth'(3.02).

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The Effect of Consultant Competency on CEO Values and the Organization's Collective Value Orientation (컨설턴트 역량이 CEO 가치관과 조직의 집단가치 지향성에 미치는 영향)

  • MyungDo Song;JungRyol Kim;YenYoo You
    • Journal of Industrial Convergence
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    • v.21 no.3
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    • pp.17-27
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    • 2023
  • This paper investigated and studied the influence of consultant's competence on CEO's values. There are many studies about relation between consultant's competence and company's accomplishment, but there are lack of research about how consultant's competence effected CEO's Value. The data source used in this study is a questionnaire survey involving 177 CEOs of SME who have experience in consulting. Based on this collected data, we conducted factor analysis, reliability and validity analysis, and hypotheses were verified through correlation analysis and regression analysis. This study shows that consultant's competence affected CEO's values in some ways, and also contributes to both academic and practical implications about corporate management that related sustainable growth between consultant and client.

Interpersonal Communication Competence and Social Anxiety in Nursing Students (간호대학생의 의사소통 능력과 대인불안)

  • Hwang, Sun-Kyung;Lee, Yoon-Ji
    • The Journal of Korean Academic Society of Nursing Education
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    • v.21 no.4
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    • pp.518-527
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    • 2015
  • Purpose: This study aimed to identify a relationship between the communication competence and social anxiety in nursing students. Methods: With a cross-sectional survey, a convenience sampling of 303 nursing students was taken from P-university in Y-city. The instrument for the study was a questionnaire that is consisted of the general characteristics, an Interaction Anxiousness Scale (IAS) and a Global Interpersonal Communication Competence Scale (GICC). Data was analyzed using descriptive statistics, t-test, one-way ANOVA, Kruskal-Wallis, Pearson's correlation coefficients and stepwise multiple regression with SPSS version 21.0. Results: The mean score of the IAS was $41.89{\pm}8.74$ and the GICC was $3.51{\pm}0.34$. Communication competence significantly differed by the satisfaction of major (F=10.86, p<.001). In addition, the satisfaction of interpersonal relationships was significantly different in both communication competence (F=17.52, p<.001) and social anxiety (F=23.85, p<.001). Social anxiety had a negative correlation with communication competence (r=-.48, p<.001). Social anxiety accounted for 55.3% of the variance -social relaxation (${\beta}$=-.62), assertiveness (${\beta}$=-.18), interaction management (${\beta}$=.14) and efficiency (${\beta}$=-.13)- of communication competence's subcategories. Conclusion: It was found that communication competence has an influence on social anxiety. Therefore, education programs are needed to promote communication competence for a decline of social anxiety in nursing students.

A Basic Study for Development of Youth On-line Game Competence Quotient (청소년 대상 온라인 게임 역량 지수 개발을 위한 기초 연구)

  • Kim, Ki-Suk
    • Journal of Digital Convergence
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    • v.15 no.7
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    • pp.375-382
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    • 2017
  • Human resources required in society of knowledge and information are those who not only learn about knowledge and information but also apply those acquired sources to creatively trouble-shoot issues through independent or cooperative relationship. This study is to clarify that there is a positive effect from use of on-line game by youth as youth may have an opportunity to learn the competence required by present and future society of knowledge and information. Moreover, this study is to propose that positive competence may be acquired through on-line game and that the systematic device is required to show the classification of competence from game under characteristics of users. For upright settlement of gaming culture, game companies and the government are required to cooperate actively. Therefore, it is expected that the data from this study will be used as basis of studies of development of youth on-line game competence Quotient to grant upright gaming culture and youth on-line game competence Quotient.

Influence of Communication Competence and Compassionate Competence on Academic Self-efficacy of Nursing Students (간호대학생의 의사소통 능력과 공감역량이 학업적 자기효능감에 미치는 영향)

  • Cho, Jeong-Hwa;Baek, Kyoung-Hwa;Cho, Mi-Ock
    • Journal of Digital Convergence
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    • v.17 no.6
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    • pp.257-265
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    • 2019
  • This study is a descriptive study to investigate the effects of communication competence and compassionate competence on academic self-efficacy of nursing students. The subjects of this study were 131 nursing students and the data collection was from November 5 to 30, 2018. Data was analyzed by descriptive statistics, t-test, correlation analysis, and hierarchical regression analysis. Significant relationships were found among communication competence and compassionate competence and academic self-efficacy. Motivation for admission, adaptation of nursing, participation on practice and compassion competence were found to academic self-efficacy. Therefore, in order to increase the academic self-efficacy it is necessary to make efforts to increase the participation on practice and to improve compassion competence as a strategy to increase academic self-efficacy of nursing students.

The Influence of Clinical Nurses' Professional Self Concept and Interpersonal Relations on Nursing Competence (임상간호사의 전문직 자아개념, 대인관계 능력이 간호 역량에 미치는 영향)

  • Seo, Misuk;Park, Jungsoon;Kim, Okkyoung;Heo, Munhee;Park, Jeongok;Park, Mimi
    • Korea Journal of Hospital Management
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    • v.22 no.2
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    • pp.28-43
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    • 2017
  • The purpose of this study was to investigate the influence of professional self-concept and interpersonal relations on nursing competence of clinical nurses. This study was conducted as a descriptive cross sectional survey with 182 nurses who work at a tertiary hospital which has over 1,000 beds, located in Gyeounggi - do. The data was collected from October 11th, 2016 to October 28th, 2016. The main findings of this study were as follows. The mean score for professional self-concept was $2.65{\pm}0.29$ points in the range of 1 point to 4 points. And interpersonal relations was an average of $3.55{\pm}0.35$ points in the range of 1 point to 5 points. Nursing competence was an average of $2.65{\pm}0.39$ points in the range of 1 point to 4 points. Professional self-concept and interpersonal relations were positively correlated with nursing competence. Nursing competence was differed from clinical career(F=10.518, p<.001), working unit(F=4.139, p=.018), educational background(F=6.542, p=.002), and satisfaction on nursing(F=6.326, p<.001). The regression model with clinical career, working unit, educational background, satisfaction on nursing, 3 sub domain of professional self-concept(professional practice, satisfaction, communication), and interpersonal relation was statistically significant (F=31.94, p<.001). And this model could explain 51.5% of nursing competency(Adj R2=.515). Especially, professional practice(${\beta}=.532$, p<.001) of professional self-concept, interpersonal relations(${\beta}=.223$, p<.001), clinical career(${\beta}=.169$, p<.001), working unit: ICU (${\beta}=.169$, p<.05) were identified the factors influencing on nursing competence. Therefore, improving clinical nurses' nursing competence can be achieved with broad approach that includes improvements in professional self-concept and interpersonal relations. And also, working unit, and clinical career should be considered to develop the actual program for nursing competence, too.