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Business Strategies and Innovation for Survival During the COVID-19 Pandemic: Evidence from Micro, Small, and Medium Enterprises (MSME) in Indonesia

  • EKASARI, Ratna;GHOFUR, Abdul;ARIF, Donny
    • The Journal of Asian Finance, Economics and Business
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    • v.10 no.1
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    • pp.91-100
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    • 2023
  • MSMEs encountered several issues during the COVID-19 pandemic, including decreased sales and capital, difficulties in distribution, trouble obtaining raw materials, decreased production, and employee layoffs. These issues posed a threat to the national economy. The final effect was the company's bankruptcy as a result of its failure to survive a pandemic, which led to the company's downfall. This research aims to find out and analyze MSMEs' business strategy and innovation to maintain their business during the COVID-19 pandemic in Indonesia. This research is qualitative. Researchers got data using interviews, observation, and documentation. The analysis of this research is descriptive. To draw customers during the COVID-19 pandemic, MSMEs use social media or digital marketing, followed by the delivery of orders, promotions, or discounts and the creation of freebies. MSMEs develop new products as part of their ongoing efforts to expand their businesses while upholding standards for quality, value, and customer service. They also adapt to changing consumer tastes and popular food trends while showcasing some of their most intriguing products.

Personality Traits, Positive Emotions and Psychological Well-Being of Telecommunications Distribution Employees

  • Edwin RAMIREZ-ASIS;Roger Pedro NORABUENA-FIGUEROA;Hugo Walter MALDONADO-LEYVA;Rudecindo Albino PENADILLO-LIRIO;Hugo ESPINOZA-RODRÍGUEZ;Wilber ACOSTA-PONCE
    • Journal of Distribution Science
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    • v.21 no.10
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    • pp.11-19
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    • 2023
  • Purpose: Personality qualities are essential to the prosperity of any contemporary company because they foster the growth of pleasant emotions in telecommunications distribution employees. Research design, data and methodology: Thus improving their overall psychological well-being and productivity. Talent retention is facilitated by mutual respect between management and staff. The success of the company as a whole, including the development and maintenance of emotions with customers, also depends on the psychological well-being of employees. The aim is to demonstrate how a positive and satisfied emotional workforce contributes to psychological well-being in the 21st century. Result: The research aims to better understand the personality traits that influence the psychological well-being of employees. In addition, between January and March 2023, a total of 179 employees in the telecommunications distribution industry in the Peruvian city of Chiclayo were surveyed using structural modelling methods to measure employee satisfaction. It also shows how various ideas, approaches and models can be used in the real world. Conclusion: The significance of the model on the perception of telecommunications workers in Peru is demonstrated by the results, which indicate an R2 value of 0.681 for positive emotions and an R2 value of 0.792 for employees' psychological well-being.

The Effects of the Activities of Quality Management on Business Performance for Start-ups (품질경영활동이 창업기업의 경영성과에 미치는 영향)

  • Kwak, Seung Hyun;Lee, Won Il
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.2
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    • pp.147-161
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    • 2014
  • This paper's purposes is to study the effects of the strategic support of top management, the activities of quality management, the quality-oriented culture and the organizational citizenship behavior on business performance for Start-ups. In order to settle quality management activitiesa successfully in start-up companies, Concern and support of Top manangement for the quality is important. Although Top management's commitment to a strong, According to the employee's attitude, the quality performance of company may be much different. the quality performance of company that acceptace attitude for quality management is excellent will increase. And business performance will be affected positively. Also when the company has any problems with the quality, the employee's will trying to solve the problem voluntarily is the important factor for business performance. Through this study, the following statistically significant conclusions were drawn. First, If top management supports the resource strategically for the activation of the quality management, The quality and business performance of start-ups will be improved. Second, If the quality management is activated, The quality and business performance of start-ups will be improved. Third, if quality-oriented culture is matured, the quality and business performance of start-ups will be improved. Fourth, if the level of organizational citizenship behavior is getting higher, the quality performance of start-ups will be improved. Fifth, the quality performance has a mediation effect on the relationship between the quality management and business performance. So when strategic support of Top management, quality management, quality-orented culture and OCB are activated in the organization, the quality performance will be higher than before, so that the business performance will be higher too. To improve the quality performance and business performance in start ups, It is needed to understand the quality management in organization, to implement the quality management constantly. And top management should supports the resource strategically and the employee has to do his best to form quality-oriented culture in the company.

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The Effects of The Distinction in Family Business on CEO Succession Types: A Behavioral Agency Theory Perspective (행동대리인 이론관점에서 가족기업 특성이 승계에 미치는 영향)

  • Kim, Ki-Hyung;Moon, Chul-Woo;Kim, Sang-kyun;Lee, Byung-Hee
    • Korean small business review
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    • v.39 no.1
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    • pp.1-39
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    • 2017
  • The first generation of the business that had been founded in 1960~1970s faces the situation to consider the succession of the family business developed by devotion of their whole lives in the critical timing to the next generation. In the process of selecting the party of family business succession, it is required to consider a variety of succession types including smooth transfer to the other family member or the employee of the company, selling the company, or hiring external specialist. Foreign countries acknowledge the importance of the succession in the family owned company to perform multiple studies on the influential factors to the succession, distinction, and types of family business succession; and they utilize the results for the related policy development and the support of family owned business succession. However, few studies have been conducted on the succession of the domestic family owned business and majority of them are related to the types of succession. Considering its share and influential power in the domestic economy, it is necessary to develop the guideline and the policies to solve many issues on the succession of the family owned business by systemic studies. Hence, the impact of the main characteristics in the family owned business on the types of its succession was analyzed in this study focusing on five domains of Socioemtional Wealth (SEW) in view of Behavioral Agency Theory by Gomez-Mejia et al. (2007) using the data from 540 family owned small-to-medium sized businesses so as to analyze the issues on their business succession. Upon the empirical analysis results, it was confirmed that they were influenced to the selection of succession type by family succession > internal employee succession > external succession, for the variables of social contribution which were non-financial characteristics, internal employee succession > family succession > external succession for the intellectual properties, and family succession > external succession for the management participation of the family. The distinction of social contribution were influenced the most to the selection of the succession types. Financial factors, business performance, and R&D investment variables were not significantly influenced to their selection of the succession types. In case of simultaneous management, the family succession rate was high and it showed the control effect to strengthen selecting family owned business with R&D investment, social contribution, and company history variables. The behavioral agency theory used in this study was confirmed with high explanation power on the family owned business succession. The family owned business showed the tendency to maintain SEW, and non-financial factors such as accumulated know-how and social contribution based on the long term history were significantly affected to the succession in the small-to-medium sized family owned businesses, unlike general large sized listed companies. The results of this study are expected to be helpful practically for the succession of the family owned business and to suggest the guideline for the development of governmental policy.

Association of Lifestyle and Stress on Hypertension Among Temporary Employee, Working in Small and Medium Sized Construction Company (일부 중소형 건설업 임시직 근로자의 고혈압 유병실태와 생활습관 및 스트레스와의 관련성)

  • Kim, Soo-Yeon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.363-371
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    • 2019
  • The purpose of this research is to provide data for the relations between lifestyle, stress and hypertension in a group of construction Temporary employee. The methods taken in this study was to survey the general characteristics and stress in the group, and figure out the relations between lifestyle and hypertension. This study targeted at 301 Temporary employee. in Young-dong for six months (2014~2015). Data analysis used errors and percentages, chi-square tests, one-way ANOVA analysis, independent sample t-test, chi-square test and multivariate logistic regression. The study shows that no relations between age and hypertension, but according to job characteristics, aggravate lifestyle just like smoking(P=0.049), eating habit(P=0.012), physical(p=0.022) & psychological(p=0.011) state there is an effect on hypertension. Based on the results of this study, it is found that temporary workers in small and medium-sized construction companies with high work-related disaster rates need to improve their living habits and physical psychological conditions and manage high blood pressure, as well as research and management of chronic diseases such as obesity, diabetes and dyslipidemia.

Impact of SME's Open Innovation and Organization Capabilities on Corporate Performance (중소기업의 개방형 혁신 역량과 조직 역량이 기업 성과에 미치는 영향)

  • Lee, Sang-Jik;Park, Kyung-Hi
    • Journal of Digital Convergence
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    • v.19 no.11
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    • pp.235-246
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    • 2021
  • This study analyzed the effects of SMEs' open innovation capabilities and organization capabilities to lead these innovations on corporate performance. For this purpose, an empirical analysis was conducted targeting 250 small and medium-sized enterprises(SMEs) employee. The empirical study results are as follows. Absorptive capability, relational capability, CEO's innovativeness, employee's innovativeness, and decision-making openness had a significant positive (+) effect on the non-financial performance of SMEs. It was analyzed that multiplicative capability did not significantly affect non-financial performance. On the other hand, absorptive capability, relational capability, CEO's innovativeness, and decision-making openness had a significant positive (+) effect on the financial performance of SMEs. It was analyzed that multiplicative capability and employee's innovativeness did not significantly affect financial performance. Decision-making openness and absorptive capability were analyzed as factors that have an most important influence on a company's financial and non-financial performance. Based on these research results, academic and practical implications were presented.

The Influence of Inclusive Leadership on Innovative Behavior and Job Performance in Chinese IT Enterprises -Employee Voice Behavior as Mediating Variables (중국 IT기업 포용적 리더십이 직원 혁신행동과 직무성과에 미치는 영향 -직원 발언 행동의 매개효과를 중심으로)

  • Zheng, Jun-Yi;Li, Yan-Nan;Yuan, Hao
    • The Journal of the Korea Contents Association
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    • v.22 no.2
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    • pp.501-513
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    • 2022
  • The COVID-19 crisis has accelerated the Digital Transformation, The ability to innovate is more important than ever for businesses. In particular, competition among IT companies is getting fiercer. The intimacy of inclusive leadership plays an important role in the innovation behavior and performance improvement of employees and contributes to the development and competitiveness of the company. The purpose of this study is to examine how inclusive leadership affects employees' innovative behavior and job performance. In order to confirm the purpose of this study, in this paper, a survey was conducted on employees working in Chinese IT companies. Total of 309 questionnaires were used and the collected data were empirically analyzed using SPSS26.0. The study results are summarized as follows. As a result of the study, 1) Inclusive leadership has a positive effect on innovative behavior and job performance. 2) Employee voice behavior positively affects innovation behavior and job performance. 3) Employee voice behavior showed a positive mediating effect between inclusive leadership and innovation behavior and job performance. This study is considered to be a useful guideline for encouraging innovative behavior and improving the performance of IT employees.

Structural Model of Developing Human Resources Performance: Empirical Study of Indonesia States Owned Enterprises

  • HAERANI, Siti;SUMARDI, SUMARDI;HAKIM, Wardhani;HARTINI, HARTINI;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.3
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    • pp.211-221
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    • 2020
  • This study aims to analyze the effect of structural Person-Organization Fit and organizational justice on organizational commitment, job satisfaction, Organizational Citizenship Behavior and employee performance. This study is based on a quantitative approach by collecting data using a survey conducted on three SOE's companies in Indonesia that operate in Makassar City, namely Pelindo. Ltd (Port Company), PLN. Ltd (Electric Company) and Pertamina. Ltd (Oil and Gas Company), with a sample of 90 employees. The study population was all non-managerial permanent employees. Data analysis using Structural Equation Modeling. In structural relations, out of the nine direct tests, there were two insignificant relationships, and in all three hypotheses there was one not-supported hypothesis. When compared between person-organization Fit and Organizational Justice, it is found that organizational justice has a more critical role in building Human Resource performance compared to Person-Organization Fit, because organizational justice is better able to provide job satisfaction and make organizational commitment and OCB as a prerequisite for its formation to better Human Resources performance. With organizational justice, employees will feel more satisfied working, committed to the work and organization, and behaves as a supportive organizational citizen for the realization of the best performance for the interests of the organization going forward.

A Study on Factors Influencing Turnover Intention of New Employees in Construction Company (건설회사 신입사원 이직의도에 영향을 미치는 요인에 관한 연구)

  • Lee, Hyun-Soo;Jin, Feng-Ji;Park, Moon-Seo
    • Korean Journal of Construction Engineering and Management
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    • v.13 no.2
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    • pp.137-146
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    • 2012
  • Recently, due to construction of the recession quantity of unsold houses is increasing and construction company is experiencing financial difficulties. As a result, construction is being ousted, or workout. Accordingly, construction may be devising a method for oneself like salary cuts, layoffs as part of the rationalization of management. But in this way may be increasing employees's perception about job insecurity and payment unsatisfaction. This has the potential to do employees turnover. Turnover has be known that it brings both positive and negative results to the organization. But if new employees leaves early, the positive aspect of the organization will be less likely. In order to solve these problems, new employees turnover intention will be necessary for the thorough management. The purpose of this study is to identity how the perception of job insecurity, payment satisfaction, organizational commitment, excessive workload, competitiveness for employment and job suitability affect new employees turnover intention. As the degrees of impacts of variables affecting turnover intention of new employees might be different between small to medium and large construction companies, this research also compares the differences between these two groups and suggest measures for reducing turnover intention.

Analysis of Greenhouse Gas Reduction Potentials in a Electronic·Electrical components company using LEAP Model (LEAP 모형을 활용한 전자소재·부품업의 온실가스 감축 잠재량 분석)

  • Park, Yeong-Su;Cho, Young-Hyuck;Kim, Tae-Oh
    • Journal of Environmental Impact Assessment
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    • v.22 no.6
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    • pp.667-676
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    • 2013
  • This study analyzed the energy demand, greenhouse gas emission and greenhouse gas reduction potential of Electronic Electrical components company. The LEAP model targeting long term energy plan was used to establish the most efficient plan for the companies by examining the climate change policy of government and the countermeasures by companies. A scenario was created by having 11 greenhouse gases reduction plans to be introduced from 2011 as the basic plan. Regarding input data, energy consumption by business place and by use, number of employee from 2009 to 2012, land area and change in number of business places were utilized. The study result suggested that approximately 13,800 TJ of energy will be spent in 2020, which is more than 2 times of 2012 energy consumption. When the integrated scenario based on the reduction plan of companies would be enforced, approximately 3,000 TJ will be reduced in 2020. The emission of greenhouse gases until 2020 was forecasted as approximately 760,000 ton $CO_2eq$. When the integrated scenario would be enforced, the emission will be approximately 610,000 ton $CO_2eq$, which is decrease by approximately 150,000 ton $CO_2eq$. This study will help the efficient responding of eElectronic Electrical components company in preparing detail report on objective management system and enforcement plan. It will also contribute in their image as environment-friendly companies by properly responding to the regulation reinforcement of government and greenhouse gases emission target based on environment policy.