• 한국콘텐츠학회논문지
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• 제13권12호
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• pp.246-260
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• 2013

본 연구는 노인요양시설 종사자의 감성지능과 그들이 경험하는 갈등관계가 직무만족에 미치는 영향을 분석하고, 감성지능과 갈등관계가 직무만족에 미치는 영향에 있어서 소통의 조절효과를 알아보았다. 연구 대상은 경기도 지역의 장기요양기관의 종사자 379명을 대상으로 하였다. 자료 분석은 SPSS 18.0 프로그램을 이용하여 빈도분석, 요인분석, 신뢰도 분석, t-test, ANOVA, 위계적 회귀분석, 조절회귀분석을 하였다. 연구결과는 첫째, 감성지능의 자기감정이해, 타인감정이해, 감정활용, 감정관리 요인은 직무만족과 정(+)의 관계가 있는 것으로 분석되었다. 둘째, 갈등관계 요인 중 클라이언트의 보호자와 상사와의 갈등이 직무만족의 요인인 관계성에 부(-)의 영향을 미친다. 셋째, 소통은 갈등관계와 직무만족의 요인 중 관계성과 보상 사이에서 부분적 조절효과가 있는 것으로 확인되었다.

• 한국콘텐츠학회논문지
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• 제17권2호
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• pp.467-475
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• 2017

본 연구의 목적은 환자가 경험하는 의사소통 장애가 환자 만족도와 장기적 관계지향성에 미치는 영향을 알아보는데 있다. 치과 병 의원을 방문한 환자 214명을 대상으로 설문조사를 실시하였다. 분석은 PASW Statistics 18.0과 IBM SPSS AMOS 21을 이용하였다. 의사소통 장애 요인분석결과 '일방적소통', '신뢰배려부족', '환자영역', '환경영역'의 요인으로 나뉘었다. 분석 결과, 환자가 느끼는 의사소통 장애요인은 환자 만족도와 장기적 관계지향성에 영향을 미치며, 환자 만족도는 장기적 관계지향성에 영향을 미치는 것으로 나타났다. 이 같은 결과를 바탕으로 치과종사자는 환자와 신뢰를 구축할 수 있는 의사소통 능력을 지니는 동시에 환자 만족도를 높여 계속적인 관계를 유지할 수 있도록 해야 한다.

• 성인간호학회지
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• 제26권6호
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• pp.630-641
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• 2014

Purpose: The purpose of current study was to explore the positive outcomes of advanced practice nurse who have experienced the roles in their clinical settings. Methods: This study adopted a qualitative research design based on conventional content analysis. Participants were 16 nurse practitioners have been worked at hospitals or community centers. Data were collected via focus group interviews and analyzed using thematic analysis method. Results: Patients' aspect outcomes were "client-centered care in providing continuity", "providing trust based on expertise", "promoting skilled intervention in patient recovering", "blocking the negative consequences", "quality improvement: nursing becoming tighter", "providing total care for cases that require intensive care", "improving patients outcomes by total management", "increasing confidence in evidence-based professional nursing", "rising the satisfaction by cost-effective services", "providing skilled professional practice", and "providing comprehensive care related to covering various aspects". Other themes elicited also included "promoting efficacy by inter-related health professions supervising", "the expansion of specialized practice areas increase business efficiency", "formation of outside customers due to increasing the satisfaction with skilled nursing care", "filling in the emptying spaces of doctors by practicing reliable role to bridge", "attracting external customers through successful management of subjects", "increasing staff's satisfaction on the role to make a bridge between inside and outside doctors", "24 hours medical expertise of professional staff ready secured", and "low cost, same results, that is, cost-effective" in reference to health care resources aspect. Conclusion: These findings suggested that advanced practice nurses perceived various positive outcomes and provided basic data for outcome indicators of advanced practice nurses' role.

• International Journal of Fuzzy Logic and Intelligent Systems
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• 제4권1호
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• pp.29-33
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• 2004

I propose a personalized digital library system (PDLS) based on an advanced distributed agent platform. The new platform is developed by improving the DECAF (Distributed Environment-Centered Agent Framework) which is one of the conventional distributed agent development toolkits. Also, a mobile ORB (Object Request Broker), Voyager, and a new multi agent negotiation algorithm are adopted to develop the advanced platform. The new platform is for mobile multi agents as well as the distributed environment, whereas the DECAF is for the distributed and non-mobile environment. From the results of the simulation the searched time of PDLS is lower, as the numbers of servers and agents are increased. And the user satisfaction is four times greater than the conventional client-server model. Therefore, the new platform has some optimality and higher performance in the distributed mobile environment.

• 한국도서관정보학회지
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• 제22권
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• pp.245-276
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• 1995

This study analyzed the process of information service and its factors in the cognitive viewpoint. And developed a conceptual model to help in developing future information systems and services. The results of this study were summarized as follows : 1) The paradigm of information user study is changing from the system-centered to the user-centered one. 2) The researchers describe the user's internal cognitive process as the starting point of the information service. 3) The user's personal cognitive process influence the process of the information service over. And the focus is a microscopic one including the factors of the perception and recognition of the stimulus, remembering and searching information, reasoning the rules, recognition of the patterns, formalization of the concepts, etc. 4) The information librarian performs the role as a knowledge/ information system interface, and his knowledge structure reflects the organization of that knowledge/information system. 5) The information librarians can perform their role as information specialists actively and offensively. And the performance of the librarians can be measured on the scales of the su n.0, pplying capability of relevant information and the client satisfaction.

• 한국콘텐츠학회:학술대회논문집
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• 한국콘텐츠학회 2004년도 춘계 종합학술대회 논문집
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• pp.234-240
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• 2004

Now that the e-commerce users are explosively increasing, there is always followed by a sharp increase in load from the e-commerce system and the heavy traffic on the network, where leads to the delayed service for the client's request. The natural consequences contain decreasing customer satisfaction and weakening the business's competitive position in markets. Therefore, we'll need to study the e-commerce system in due consideration of the operational efficiency and response speed. This study includes a design of e-commerce system, with a hierarchical structure based on the local server, which has the capability of caching necessary to distribute the system load, makes a proposal concerning a split web-cache algorithm devoted to the local web server to finally give an analysis of the performance through the appropriate trial.

• KIEAE Journal
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• 제12권1호
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• pp.91-98
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• 2012

The purpose of this study is to analyze the diversity of architectural characteristics of traditional Hanok using Pyonjakbub(變作法). The roof is essential element of Hanok and the proportion of the roof accounts for about a half of the Hanok elevation. The shape of a roof of Hanok has made by the structural method like Pyonjakbub. For this study, the investigation report of 'Korean traditional houses' and 'Cultural assets of wooden traditional house' published by Cultural Heritage Administration were used as it's references. The results of this study are as follows; Pyonjakbub is appeared differently according to the region and the house dates and it has strongly influenced the architectural characteristics of traditional Hanok-the width of a room, the cross section of inner space of a roof and the length of eaves, etc. In other words, the architectural characteristics of Hanok will be changed by using different Pyonjakbub. Using the proper Pyonjakbub, we will provide more satisfaction to the client who wishes to live in Hanok.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2003년도 추계학술대회
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• pp.105-111
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• 2003

This paper examines to focus on General Strategy of e-logistics activity for SCM(Supply Chain Management) Build-up, especially the field service logistics Integration. And this research analyzes the case study (Business of Strategy Group Unit) Survey) involving effective logistics management that leads customer satisfaction, seeking to find out the key elements of competitive policy. Because problems arise from the differences between their goals and structures, which cause each sied to feel vulneralbe to opportunism or shirking of responsibilities by the other. The goal of a logistics system is to ensure that every family planning client always receives the contraceptives partner wants, and that they are in good condition and have not expired. In order to select, procure, and distribute the right Quantities of the right contraceptives, managers of the logistics system must keep informed of the rates of use of each contraceptive and of the Quantity of available supplies. As a result, We propose that a firm's e-logistics strategy is an important locus innovation and a crucial source of value creation for the firm its suppliers, partners, and customers.

• 한국실내디자인학회:학술대회논문집
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• 한국실내디자인학회 2005년도 춘계학술발표대회 논문집
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• pp.283-286
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• 2005

A design of Ice Cream Shop is an intended creation activity to increase the sales and profits by planning the space creativity and effectively. Accordingly, it should give the aesthetic and psychological satisfaction by making the space formative as a visual space expressed by a unique identity with a functional convenience. The design of Ice Cream Shop should reflect the changing demands and patterns of a consumption life as a result. Therefore a design plan is required to predict the living and culture. The design process can be divided into a basic planning, basic design and implementation design in large. The details are as follows. When a designer is assigned to the design from a client, he should start his work from surveying the site and arrangement, After arrangement, he sets up basic guidlines, which are called as a basic planning.

• 한국품질경영학회:학술대회논문집
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• 한국품질경영학회 2006년도 춘계학술대회
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• pp.210-215
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• 2006

The environment of the enterprise changes very quickly, and the customers' needs ate becoming to be various. Only the enterprise can be securing a competitive high position if the enterprise knows well with the customer. Therefore, the enterprise must be confronted appropriately which grasps the requirement of he customer. The Kano presents quality dualism, it complemented a different meaning problem point and the Timko presented the customer satisfaction coefficient. But the model of the Timko which committed the error as well that does not consider the indifferent quality of he Kano. Hence, with this research hat proposes the method of analyzes the client demands accurately through Modified CS-coefficient. Then, apply the method on to the multiplex theater.