• Title/Summary/Keyword: Channel management

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Establishment of Bank Channel Strategy using Correspondence Analysis : Based on the Customer's Choice Factors of Bank Channel (대응분석을 이용한 은행 채널전략 수립연구 : 고객의 은행채널 선택요인을 바탕으로)

  • Park, Un Hak;Park, Young Bae
    • Journal of Korea Society of Industrial Information Systems
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    • v.28 no.6
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    • pp.151-171
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    • 2023
  • For the efficient establishment of a channel strategy for banks, this study aims to propose a channel model by classifying channels into types, and carrying out a correspondence analysis per type. A survey of bankers was conducted to visualize categorical data and create a positioning map. As a result, first, 12 banking channels were classified into 4 types based on business processing subjects and places, which were then, further grouped into the categories of full-banking and self-banking. Second, a correspondence analysis according to the classified types was carried out, and it was found that the branch-type is suitable for product description and customer management, while the banking-type is suitable for efficient business processing without time and space constraints. Furthermore, the analysis also showed that the machine-type and banking-type are inappropriate for customer management, and the mobility-type demonstrates low operational effectiveness due to a lack of awareness. The aforementioned findings suggest the need for a hybrid convergence channel that reflects the characteristics of banking tasks and fills in the gaps between the different channels. Third, a channel model was derived by adding a common area to the 2×2 model consisting of the business processing subjects and places. Therefore, this study is meaningful in that it examines the diversification of channels and factors in the division of roles by channel type based on customers' banking channel selection factors, and presents basic research findings for future channel strategy establishment and efficient channel operation.

A study on types and performance of major retail banks automated service channel strategy (자동화기기를 이용한 국내 시중은행의 서비스 채널 전략의 유형 및 유효성 분석에 관한 연구)

  • 변지석;이동규
    • Korean Management Science Review
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    • v.14 no.2
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    • pp.139-159
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    • 1997
  • Recently banking industry is experiencing fundamental changes by advancement of information technology. The traditional role of branches is rapidly being replaced with new electronic service channels such as ATM. Phone and PC for they are time-saving and convenient. Automated service channel strategy of retail banks is divided into two different ways, automation and networking. Automation is mainly focused on cost reduction related to the branch operation, while networking is on expansion of customer contact points. Strategic types of banks can be defined from a matrix model shere the positioning is determined by the extent of automation and networking. The effectiveness of automated channel strategy depends on how separate strategic types show their performance. Results for deposits and productivity will be given to verify the economic performance of each strategic type.

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The Characteristics of Fluid Flow in a Channel by Oscillating Vortex Generator (가진되는 와류발생기에 의한 채널내의 유동 특성)

  • Bang, Chang-Hoon;Kim, Jung-Soo;Choo, Hong-Lok
    • Journal of the Korean Society of Safety
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    • v.22 no.2 s.80
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    • pp.1-7
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    • 2007
  • A problem of a unsteady time-dependent flow in a channel is of practical importance and widely considered in the design of devices such as heat exchangers, duct, and electronic equipments. The characteristics of fluid flow in channel with oscillating vortex generator was investigated experimentally. The main object of this study was to investigate the effect of the excited frequency, the excited amplitude, and Reynolds numbers on the generated frequency. Flow patterns were visualized using smoke generator and generated frequencies were measured using hot wire anemometer. When the excited frequency is increased, excited amplitude decreased and Reynolds number increased, the strength of PSD of generated frequency is decreased.

Color Image Segmentation by statistical approach (확률적 방법을 통한 컬러 영상 분할)

  • Gang Seon-Do;Yu Heon-U;Jang Dong-Sik
    • Proceedings of the Korean Operations and Management Science Society Conference
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    • 2006.05a
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    • pp.1677-1683
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    • 2006
  • Color image segmentation is useful for fast retrieval in large image database. For that purpose, new image segmentation technique based on the probability of pixel distribution in the image is proposed. Color image is first divided into R, G, and B channel images. Then, pixel distribution from each of channel image is extracted to select to which it is similar among the well known probabilistic distribution function-Weibull, Exponential, Beta, Gamma, Normal, and Uniform. We use sum of least square error to measure of the quality how well an image is fitted to distribution. That P.d.f has minimum score in relation to sum of square error is chosen. Next, each image is quantized into 4 gray levels by applying thresholds to the c.d.f of the selected distribution of each channel. Finally, three quantized images are combined into one color image to obtain final segmentation result. To show the validity of the proposed method, experiments on some images are performed.

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A Study on Types and Performance of Major Retail Banks Automated Service Channel Strategy (자동화기기를 이용한 국내 시중은행의 서비스채널 전략의 유형 및 유효성 분석에 관한 연구)

  • 변지석;이동규
    • Journal of the Korean Operations Research and Management Science Society
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    • v.14 no.2
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    • pp.139-139
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    • 1989
  • Recently banking industry is experiencing fundamental changes by advancement of information technology. The traditional role of branches is rapidly being replaced with new electronic service channels such as ATM. Phone and PC for they are time-saving and convenient. Automated service channel strategy of retail banks is divided into two different ways, automation and networking. Automation is mainly focused on cost reduction related to the branch operation, while networking is on expansion of customer contact points. Strategic types of banks can be defined from a matrix model where the positioning is determined by the extent of automation and networking. The effectiveness of automated channel strategy depends on how separate strategic types show their performance. Results for deposits and productivity will be given to verify the economic performance of each strategic type.

A Desired Signal Estimation using Sub-Array Algorithm of Adaptive Array Antenna in Correlation Channel Environment (상관성 채널 환경에서의 적응배열안테나의 부배열 알고리즘을 이용한 관심신호 추정)

  • Lee, Kwanhyeong;Cho, Taejun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.3
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    • pp.75-81
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    • 2017
  • This paper estimate a desired signal in a correlation wireless communication. The transmitted signal is mixed with the information signal, interference, and noise in wireless channel, and it is incident on the receiver. In this paper, we apply MUSIC algorithm and sub-array method to recover the total rank of the correlation matrix in order to estimation a desired signal among receiving signals. Through simulation, we analyze to compare the proposed method with the classical MUSIC algorithm. As a result of the simulation, the proposed method improved the resolution about 10degrees compared to the conventional MUSIC algorithm. We prove the superiority of the proposed method for the desired signal estimation in correlation channel.

A Study on the Trust Tansference and Continuance Intention to Purchase in Offline-Online Multi-Channel Shopping Contexts : Emphasis on the Moderating Effects of Neuroticism (오프라인-온라인 멀티채널 쇼핑상황에서의 신뢰전이와 지속구매의도에 관한 연구 : 뉴로티시즘 조절효과 분석)

  • Jeon, Hyeon Gyu;Lee, Kun Chang
    • Korean Management Science Review
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    • v.33 no.2
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    • pp.89-115
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    • 2016
  • Recent trends in online commerce shows that multi-channels including offline and online become prevailing as a standard type of channel. However, literature survey revealed that there exist few studies about how an individual negative emotion such as neuroticism affects trust transfer between channels, and usage continuance intention. To fill the research void like this, this study proposes an research model where trust transfer between offline and online channels is included, and neuroticism is also adopted as a moderating variable between trust transfer, satisfaction, and usage continuance intention. Empirical results with valid 406 questionnaires revealed that neuroticism has a negative influence on online commerce users' perceived usage continuance intention.

SHIHMEN SEDIMENT PREVENTION DIVERSION TUNNEL PLANNING AND DESIGN

  • Ho-Shong Hou;Ming-Shun Lee;Percy Hou
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.168-172
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    • 2009
  • Shihmen reservoir was started in May 1963. The main purposes of Shihmen reservoir are for agriculture, power supply, flood control and tourism. Shihme Asn dam is an earth dam. Its crown height is 133m above mean sea level, with length 360 m, watershed 763.4 km2, and maximum volume 309 million cms. Turbidity in Shihmen dam was severely affected by typhoons Aere (2004) and Masa (2005). Increased deposition after Aere was 28 million cms. Turbidity at Shihmen Canal Inlet is 3000 NTU (Nephelometry Turbidity Unit). Sediment sluicing strategies for downstream channel are demanded. Therefore, diversionary sediment preventing channel is planned in the upstream of Shihmen reservoir. Finally, turbid flow in tunnel channel is bypassed and diverted its flow down to downstream.

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Effective management method of OVSF code using Dynamic Common Channel at Inter-frequency/inter-system handover in UTRR (비동기 시스템의 Inter-frequency/inter-system handover에서 Dynamic Common Channel을 이용한 효율적인 OVSF(Orthogonal Variable Spreading Factor) code 이용 방안)

  • 이종원;구연상;유인호;예정화
    • Proceedings of the IEEK Conference
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    • 2000.06a
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    • pp.13-16
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    • 2000
  • This paper introduces a more effective usage of the limited OVSF cod in compressed mode which is used during inter-frequency/inter-system handover in UTRA(Universal mobile telecommunications system) Terrestrial Radio Access). The usager is to use dynamic common channel which is shared by several users during the compressed mode.

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