• Journal of Korean Society for Quality Management
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• v.31 no.1
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• pp.76-89
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• 2003

Recently, CMM have been recognized as a critical factor to validate the competitiveness of software organizations, even if the organizations have already achieved the ISO9001 certification. Furthermore, the new version of ISO9001:2000 is being required instead of ISO9001:1994. Both CMM and ISO9001 have a common point that they pursuit quality improvement for the organizations processes and products. Therefore, it is important to understand the similarities of specific requirements between the two models in software organizations which attempt to employ both of the models. From this background, this paper compares CMM and ISO9001 by considering the versions in 1994 and 2000 of ISO9001. The results of this research are likely to help software organizations ma]fe a decision for a strategy to adopt CMM and ISO9001.

• Journal of Korean Society for Quality Management
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• v.38 no.1
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• pp.34-41
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• 2010

This paper proposes the compliance collaboration index(CCI) which can be useful to measure the level of supply chain's compliance collaboration quantitatively. It can be shown that the proposed index is quite flexible when applied in real situations at the request of the index user. For instance, even if only one company of many companies in trade supply chain to be tested through the AEO certification test is not satisfied the required specification. the index is designed in such a way that the score can't be higher than a certain predetermined value. The proposed CCI can be used as the guidance for a trade company's collaboration process control strategy to increase the efficiency of compliance improvement activity. In this paper, we use the Analysis Hierarchy Process(AHP) which is one of the methods recommended by ISO/ICE as a measurement of weight to be assigned to the relevant parameters considered in the CCI.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2012.06a
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• pp.556-558
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• 2012

해상교통관제사(VTSO; Vessel Traffic Service Operator)는 IMO RESOLUTION A.857(20) on Guidelines for Vessel Traffic Services와 IALA Recommendation V-103 on the Standards for Training and Certification of VTS Personnel에 의거 업무 수행에 있어 훈련되고 검증된 능력을 주기적으로 검증받고 만족스러운 수준을 유지할 수 있도록 갱신해야 한다. 또한, IMO Nav. 56th session Agenda item 8 Development of an E-navigation strategy implementation plan에 E-navigation 이행 전략 및 개발 프로그램에 의하면 육상에서 지원/제공해야 할 해양안전정보의 중요성이 대두되고 있으며, 향후 해상교통관제의 역할이 증대될 것으로 기대된다. 이에 본 연구에서는 현재 VTS Hardware에 집중된 관심과 초점이 인적 요소에 모아져야 함을 강조하면서, 해상교통관제 운영자의 자질 강화에 중점을 둔 교육 훈련프로그램 개발 방안을 제시하였다.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.23 no.2
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• pp.57-62
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• 2015

As the issuance of type certificate and production certificate for KC-100 Naraon, Korea is ranked as the State of Design and the State of Manufacture for civil aircraft specified in the Convention on International Civil Aviation. It means that another responsibilities are imposed and new frameworks are required for the airworthiness management including the continuing airworthiness. So far the minimum airworthiness management system was sufficient as the State of Registry for the aircraft operations and safety management. However, we need to establish and maintain the airworthiness management system for the effective certification and oversight of our air operators and approval holders. This paper introduces the new obligations under the Convention on International Civil Aviation, reviews the current aviation regulations and procedures and presents the strategy for the establishment of the regulatory system to ensure the airworthiness of aircraft.

• Journal of the Korea Safety Management & Science
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• v.12 no.1
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• pp.149-159
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• 2010

Unknowingly, the relationship between IT departments and their internal customers becomes that of client-supplier based on the mechanisms of marketing and competition. In addition, due to enhanced focus on the customer in the planning, development, and delivery of information service, IT service management(ITSM) has become increasingly important. These days IT management is focusing particularly on the 'de-facto' standard ITIL (IT Infrastructure Library) for implementing ITSM. It is linked as a part of CobiT’s 'deliver and support' domain, which is a framework of IT governance, and ISO/IEC 20000 is a unique international certification standards on the ITSM. This paper proposes the strategy and procedure for ITSM implementation based on ITIL with consideration of IT governance structure for manufacturing industries. It also presents a case study to share the lessons learned and results of an ITSM project.

• Culinary science and hospitality research
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• v.9 no.3
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• pp.73-87
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• 2003

The purpose of this study is to suggest a Promotion for the Korean convention industry by analyzing the current status and problems in the Korean convention industry. Its fostering plans as follows; 1. Provide educational program such as meeting planners institute (MPI) in the United Statesproduces a range of training program for convention management, together with a certification when a certain level is reached. 2. Construct multiplex-convention center and convention facilities propelling by demand analysis. 3. Strengthen gather information and investigation. 4. Establishment of Korea convention bureau. 5. Strengthen overseas publicity activities through Korea National Tourism Organization and activate the inducement of international convention from the public organizations and institutions. 6. Increased financial and legal support for convention center developers and convention organizers. 7. The rapid growth of convention industry tourism combined with increasing competition, makes integrated networking an imperative tool for ensuring international competitiveness.

• Aerospace Engineering and Technology
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• v.3 no.2
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• pp.91-97
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• 2004

In this paper, we conducted basic study on the reliability management that is a key factor to develop highly-reliable launch vehicles, and proposed the strategy for reliability management that can be applied to the KSLV program. Based on the analysis of international launch vehicles data, this paper also presented the reliability target that is essential for Korea's entering into the international commercial market.

• Proceedings of the Korea Database Society Conference
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• 2000.11a
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• pp.249-252
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• 2000

국내 전자서명법의 제정 및 시행은 21세기 새 천년을 준비하는 시점에서 중요한 의미를 갖는다. 전자적 거래가 활성화되고 있는 현재 시점은 기존의 대면 방식의 거래 문화가 컴퓨터 네트워크나 기타 통신망을 통한 비대면 방식의 거래 문화로 자리잡아 가고 있는 중요한 시점이다. 전자서명법의 시행을 통한 전자서명 인증관리체계의 구축, 전자서명 인증관리센터의 구축, 운영, 공인인증기관의 지정, 운영 등은 전자적 거래 활성화 및 전자정부 구현에 근간이 되는 국가 공개키 기반구조 구축이라는 기술적 기반을 갖추었다는데 그 의의가 있다. 전자서명 인증관리체계의 구축은 궁극적으로 전자적 거래 활성화를 도모함과 동시에 국내 전자상거래 시장을 외국 기업의 독점적 선점으로부터 보호할 수 있는 부가적 효과도 가질 수 있다.

• Proceedings of the Korea Inteligent Information System Society Conference
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• 2003.05a
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• pp.287-296
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• 2003

Recently, CMM have been recognized as a critical factor to validate the competitiveness of software organizations, even if the organizations have already achieved the ISO9001 certification. Furthermore, the new version of ISO9001:2000 is being required instead of ISO9001:1994. Both CMM and ISO9001 have a common point 1ha t they pursuit quality improvement fur the organizations processes and products. Therefore, it is important to understand the similarities of specific requirements between the two models in software organizations which attempt to employ both of the models. from this background, this paper compares CMM and ISO9001 by considering the versions in 1994 and 2000 of ISO9001. The results of this research are likely to help software organizations make a decision for a strategy to adopt CMM and ISO9001.

• Journal of Industrial Convergence
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• v.6 no.1
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• pp.35-56
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• 2008

포화상태인 인증사장은 신규기업 유치 보다 기존기업 유지를 통해 이탈율을 최소한으로 줄여야 한다. 기업의 여건, 성향, 요구사항 등을 분석하여, 고객관리시스템을 도입하여야 한다. 수많은 기업정보를 세분화하여 분류하고 이것을 이용하여 고객정보를 관리해야 한다. CRM은 고객관리를 효율적으로 할 수 있는 정보관리시스템이다. CRM 시스템을 효과적인 구축을 위해서는 설문지 및 QFD을 통해서 고객의 요구사항을 파악하고, SWOT을 통해 외부환경 및 내부역량을 파악한다. 또한, 내부적으로 CRM 체크리스트를 작성하고, 체크리스트에 기록된 내용을 분석하여 나온 결과를 중심으로 하여 부족한 부분에 대해서는 집중적으로 개선방안을 수립해야 한다. 고객의 등급을 RFM에 의해 분류하여 관리해야 한다. 고객의 등급 및 분류에 따라 마케팅 전략을 수립하여 운영 및 관리를 해야 한다. CRM 구축을 통해 CRM 인프라를 강화하고 CRM 전략을 수립해야 마케팅 및 기술 경쟁력을 확보할 수 있을 것이다.