• 반도체디스플레이기술학회지
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• 제20권2호
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• pp.121-125
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• 2021

Cloud service has the characteristic that it must be always available and that it must be able to respond immediately to user requests. This study suggests a method for constructing a proactive and autonomous quality and performance management system to meet these characteristics of cloud services. To this end, we identify quantitative measurement factors for cloud service quality and performance management, define a structure for applying a time series framework to cloud service application quality and performance management for proactive management, and then use big data and artificial intelligence for autonomous management. The flow of data processing and the configuration and flow of big data and artificial intelligence platforms were defined to combine intelligent technologies. In addition, the effectiveness was confirmed by applying it to the cloud service quality and performance management system through a case study. Using the methodology presented in this study, it is possible to improve the service management system that has been managed artificially and retrospectively through various convergence. However, since it requires the collection, processing, and processing of various types of data, it also has limitations in that data standardization must be prioritized in each technology and industry.

• 가족자원경영과 정책
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• 제23권1호
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• pp.35-60
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• 2019

The main purpose of this study are to investigate the current situation of family-centered case management practices by case managers working in the healthy family support centers and multi-cultural family support centers, in order to propose a practical direction for improving the efficiency of family-centered case management services. Research participants included 24 case manager working in the healthy family support centers and multi-cultural family support centers in Seoul, who have performed case management services for families for one to 7 years. The Date was collected through focus group interview(FGI) and demographic characteristics research. The results of this study are as follows: first, in the area of cognition about family-centered case management conceptualization, confused and ambiguous. Seconds, in the area of practicing as a case manager, there were limitations and biases in community resources contact and multiple intervention and limited sharing information between organizations. Third, family-centered case manager's have periodically been requested to provide diverse training and education for performance of challenging case managers roles. The Standardized manual and burnout precautions should also be prepared.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2007년도 추계학술대회 및 정기총회
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• pp.408-412
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• 2007

This paper presents, with some actual cases of employing clear case, as a R&D project configuration management tool, a new methodology for the evaluation and enhancement of project performance in R&D organization. This methodology enables you to forecast future results of the project with story telling skill, to innovate R&D project execution using the concept of Technology Supply Chain with global R&D human resources, to improve the performance of each development stage based on the voices of customer, and to enhance the quality of output and to minimize risk of project with timely positioning of R&D human resources.

• 한국철도학회:학술대회논문집
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• 한국철도학회 2008년도 춘계학술대회 논문집
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• pp.2387-2392
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• 2008

Nowadays, BSC system has been adopted all over the world as an important tool for organizational performance management. However, despite its merits and contribution for/to the organizational performance management, it is often reported that this system has some problems and limitations in several aspects. The purpose of this article is to depict the usefulness of BSC as well as its limitations, and suggest some direction for enhancing its effectiveness. To attain this purpose, several aspects of current BSC system are analyzed through case study, and through questionnaire when necessary, focusing on the Railroad-related Organizations.

• 경영정보학연구
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• 제9권1호
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• pp.215-231
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• 2007

최근 중앙부처 및 지방자치단체 등 공공부문에서 성과관리의 중요성이 강조되면서 BSC 등의 성과관리 시스템 구축이 활발히 진행되고 있다. 그러나 민간부문과 달리 공공부문은 비영리 조직이라는 특성상, 그리고 다양한 이해관계자들이 존재하기 때문에 성과관리 시스템 구축 시 많은 어려움이 있다. 본 연구의 목적은 정보통신부의 전략적 성과관리 시스템에 대한 연구를 통해, 업무특성에 맞는 성과관리 시스템 구축에 대한 선진사례를 도출하여, 공공부문에서 BSC 등의 성과관리 시스템을 구축 시 발생하는 문제점들에 대해 효과적으로 대처하고 벤치마킹 할 수 있는 방안을 제공하는데 있다. 사례대상 공공기관(정보통신부)의 성과관리 연구는 국내 공공부서에 적합한 성과관리 방법론 도입과 시스템 구축에 효과적인 지침서가 될 수 있을 것이며, 현재 공공부문에서 BSC를 구축 할 때 발생하는 여러 문제들에 대하여 효과적인 방안을 제시할 수 있다는 데에 연구의 의의를 둘 수 있다.

• 한국건설관리학회논문집
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• 제2권3호
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• pp.45-57
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• 2001

지식경영은 IMF 이후 패러다임의 전환을 필요로 하는 건설업계에 새로운 경영전략으로 대두되면서 많은 업체들이 도입 빛 준비중에 있다. 그러나 현재 건설업계의 지식경영 추진방향은 지식의 획득/공유에 중점을 두고 있어, 지식경영의 실질 목적인 가치창출을 통한 이윤증대에는 기여를 못하고 있다. 이는 지식경영 도입 및 수행 시 명확한 전략 프로세스와 이를 구현하는 성과측정 방범의 미비에 따른 것이다. 본 연구는 국내 건설기업의 지식경영 사례 분석을 통하여 성과폭정 부재라는 문제점을 인식하고, 대안으로서 BSC 방법론을 선정했다. 사례적용을 통해 지식지도를 도출하여 건설산업의 핵심업무지식을 분류, 파악한 후 핵심 성과지표를 개발, 최종적으로 건설산업 특성을 반영한 지식 경영의 전략적 성과측정 모델 개발을 목표로 한다.

• Asia pacific journal of information systems
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• 제16권3호
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• pp.177-192
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• 2006

Following the idea of "what you measure is what you get," this paper discusses the necessity to improve the plan and management of Application Service Provider (ASP) service based on performance evaluation. The Balanced Scorecard (BSC) has been used as a tool for suggesting the measures that can evaluate performance of a company by considering both financial and non-financial perspectives. The current BSC does not provide techniques to formally define, verify, implement and analyze the performance measures of ASP. Therefore, we developed a methodology for strategy development of ASP service by analyzing the BSC performance measures. This methodology provides a strategy for improving ASP service. The methodology proposed in this paper provide executives with core parts for achieving vision as well as the corresponding interpretation model for developing strategy. The methodology consists of the following two phases: BSC and Importance-Performance Analysis (IPA) phase. The methodology is illustrated through a case study in each phase. The case study shows practical deployment of our methodology.

• The Journal of Asian Finance, Economics and Business
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• 제8권4호
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• pp.909-916
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• 2021

The purpose of the research to analyze SMEs' technological innovation performance in the Special Region of Yogyakarta based on green supply chains. This study's technology innovation performance is influenced by environmental management practices, green supply chain integration, and supply chain knowledge-sharing. This research is important because many SMEs are underdeveloped in terms of technology innovation performance. Technology innovation performance shows that innovation has a multi-dimensional ecological performance in organizations. Therefore, SMEs' sustainable supply chain could be achieved by managing operations, support, and information by focusing on environmental and social issues to maximize the entire chain. This study used primary data. The number of respondents in this study was 200 SMEs that have implemented green supply chain management practices. The data collection method used was a questionnaire. The data analysis technique tool used is a two-step approach to SEM-AMOS. The results of this study indicate that SMEs are willing to implement a green supply chain to increase their performance. The technological innovation performance model of this study is acceptable. The findings of this research suggest that companies must be encouraged to maintain and increase the implementation of green supply chain integration and better supply chain knowledge-sharing with improved technological innovation performance enhancements.

• The Journal of Asian Finance, Economics and Business
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• 제8권5호
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• pp.639-648
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• 2021

The study aims to examine the role of financial risk management in predicting the financial performance of commercial banks in Pakistan over the period of 2006-2017. For this purpose, risk management is measured through credit risk, interest rate risk, and liquidity risk, while financial performance is measured through ROA, ROE, and ROI. For this purpose, the dynamic panel model and two step GMM panel estimators are used to test the hypothesis empirically. The annual secondary data has been taken from the published financial reports of commercial banks of Pakistan. The results show that financial risk management significantly decreases the financial performance of commercial banks in Pakistan. Overall, the results are conclusive across the alternative measures of financial risk management in predicting the financial performance of the banking sector in Pakistan. The study suggested that managers should adopt risk management and risk hedging strategies to manage commercial banks' financial risks in Pakistan. They should hold extra cash while using the trade credit facilities. Previous studies mostly used a static model, but this study used a dynamic panel model. This study is among the first that focused on the various factors affecting the banks' performance in Pakistan.

• 한국경영과학회지
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• 제22권2호
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• pp.139-151
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• 1997

An ATM switching system may be designed so that communications between processors of its control part can be performed via its switching network rather than a separate inter-processor communications (IPC) network. In such a system, there should be interfaces to convent IPC traffic from message format to cell format and vice versa, that is, mechanisms to perform the SAR (Segmentation And Reassembly) sublayer functions. In this paper, we concern the cell reassembly mechanism among them, mainly focussed on buffer management schemes. We consider a few alternatives to implement cell reassembly function block, namely, separated buffering, reserved buffering and shared buffering in this paper. In case of separated and reserved buffering, we employ a continuous time Markov chain for the performance evaluation of cell reassembly mechanism, judicially defining the states of the mechanism. Performance measures such as measage loss probability, mean number of message queued in buffer and average reassembly delay are obtianed in closed forms. In case of shared buffering, we compare the alternatives for implementing cell reassembly function block using simulation because it is almost impossible to analyze the mechanism of shared buffering by analytical modeling. Some illustrations are given for the performance analysis of the alternatives to implement cell reassembly function block.