• 제목/요약/키워드: C2C Transaction

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고객 구매 프로세스 기반 B2C 차별화 전략 분석 (Customer Buying Process Based B2C Differentiation Strategy Analysis)

  • 구자헌;박우성;한현수
    • 한국경영과학회:학술대회논문집
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    • 한국경영과학회 2007년도 추계학술대회 및 정기총회
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    • pp.488-492
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    • 2007
  • In this study, we investigated how to distinguish customer delivered value to re-purchasing in fierce B2C industry. To identify key managerial variables that could distinctively impact re-purchasing, we first identified customer value proposition as per the customer buying decision process. Next, core value propositions of choice efficiency and competitive price are defined to determine vendor satisfaction during the searching stage and purchasing stage. The trust level is also introduced in the sense of reflecting confirmation to guarantee after purchase security. Then, significant managerial variables to impact on core value propositions are extracted. The resulting structural model illustrated that search convenience and quality assurance affect the choice efficiency, and re-purchase intention is strongly explained by both the vendor satisfaction and trust level. The empirical testing results also support that transaction cost reduction is key determinant of shopping at the Internet shopping mall. Furthermore, trust level should be combined to induce re-purchasing in addition to transaction cost savings.

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신용장의 독립성의 원칙의 예외로서의 사기원칙에 관한 고찰 (A Consideration on Fraud Exception and the Principle of Independence under the L/C transaction)

  • 이종원
    • 무역상무연구
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    • 제34권
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    • pp.55-74
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    • 2007
  • The documentary credit has been functioning as an indispensable tool for making international commercial transactions safer throughout the world since ICC adopted the second revision of the Uniform Customs and Practices for Commercial Documentary Credits in 1962. Letter of Credit transaction should be cleared by the principle of the trust and integrity and vile partners sometimes make a fraud on the L/C by the misinterpretation of the documents. As there is no rule but no exception, exception from application of these principles is allowed. The fraud exception nile constitutes contracting out an application of basic principles, this rule should apply restrictively and in many authorities a court does not apply this rule to nominated bank, confirming bank, and bona fide holder of draft even if fraud is involved in L/C transactions. If not, we lose a lot of benefits from the credit as valuable commercial device through reservation of these principles to take a few benefits. So, We need to recognize that the fraud exception rule should be applied restrictively. Therefore, this study reviewed condition of application and exception from application of fraud exception rule in view of Cardozo's opinion, the Sztejn court, and UCC Sections-114(2).

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신용장거래에서 운송서류 불일치에 대한 지급거절 (Payment Refusal against Discrepancy in Transport Document under L/C Transaction)

  • 이정선
    • 무역학회지
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    • 제42권2호
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    • pp.205-225
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    • 2017
  • 본 연구는 신용장거래에서 불일치서류에 대한 은행의 지급거절통지의 절차를 한·중 판례를 중심으로 고찰한다. 한·중 무역거래 비중이 높은 상황에서 한국 기업과 신용장을 개설하는 우리나라 은행들이 서류심사 결과로서 지급거절을 통지함에 있어 주의해야 하는 사항들과 신용장 관련 분쟁을 해결하기 위한 방안에 대한 제언을 목적으로 한다. 본 연구에서 고찰한 판례는 중국 매도인이 개설은행을 상대로 중국법원에 소를 제기한 것으로, 개설은행의 지급거절통지가 UCP 600 제16조 (c)항 (ii) (iii)의 내용적인 요건을 충족하지 못한다고 판시한 중국법원의 판결이다. 본 판결을 볼 때, 우리나라 기업들과 신용장 개설은행들은 첫째, UCP 600 제16조 (c)항의 규정에 근거하여 하자에 대한 통지의 내용을 자세하게 기재해야 한다. 둘째, 신용장 계약에서도 무역계약 마찬가지로 준거법에 대한 합의를 명확히 하는 것이 필요하다. 셋째, 한·중거래에서 중국법원의 편파적인 판결과 더불어 외국법원의 판결이 중국에서 집행이 어려운 점을 감안해서 분쟁해결 방식으로 중재를 활용하는 것이다. 신용장 개설 시 중재조항을 삽입하여 법적인 효력을 갖도록 하고, 국제신용장중재센터나 DOCDEX 시스템을 활용하는 것을 권고한다.

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온라인 B2C 웹사이트에 기술수용모델 및 신뢰 신념의 적용 (Applying The Technology Acceptance Model and Trust Beliefs to Online B2C Websites)

  • 박관희
    • 한국정보시스템학회지:정보시스템연구
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    • 제13권2호
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    • pp.173-193
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    • 2004
  • B2C EC has two kinds of perspectives such as technology-oriented and trust-oriented perspectives. As lots of fraud damages on the B2C EC have been reported every day, the trust-oriented perspective receives lots of attention. In this study, an integrative typology for developing and validating trust measures for B2C EC proposed by McKnight et al.(2002a) and McKnight and Chevany(2002b) has been used for trust-oriented perspective, and the TAM(technology acceptance model) model proposed by Fred Davis in 1985 has been used for technology-oriented perspective. An research model had been developed by using the 4 factors of an integrative typology and 5 factors of the TAM model such as perceived usefulness, perceived ease of use, trust beliefs, intention, and actual transaction. All 13 hypotheses had been proposed from this research model and tested by field study. 12 hypotheses, including the 4 f actors of an integrative typology as antecedents on trust beliefs, were significant, whereas the hypothesis 5 on the relationship between structural assurance and perceived ease of use was insignificant. Structures on B2C EC like guarantees, regulations, promises, legal recourse, or other procedures seemed to be difficult to B2C EC customers. Therefore, these structures should be developed more easier to B2C EC customers.

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Adapter패턴을 이용한 EJB 컴포넌트 조립 기법 및 응용 (An Approach to Composite Techniques and Application of EJB Component using Adapter Pattern)

  • 정화영
    • 인터넷정보학회논문지
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    • 제4권1호
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    • pp.67-74
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    • 2003
  • 디자인 패턴, 컴포넌트 기반 기법 등의 소프트웨어 개발기법 변화에 따라 웹 서버 시스템 개발 부분에서도 이를 도입하여 다양한 사용자 요구사항에 맞도록 능동적으로 대처하고 있다. 특히, EJB는 서버측 컴포넌트 모델로서 쉽고 다양한 개발지원으로 인하여 많은 연구 및 도입되고 있다. 또한, 컴포넌트 조립기법은 메시지 전달방법에 의한 아키텍처기반의 C2 스타일 아키텍처가 쉽고 효율적인 적용방안으로 많은 관심을 받고 있다. 그러나, 쓰레드를 호출 할 수 없는 EJB컴포넌트의 경우, C2 스타일 아키텍처에 의한 컴포넌트 합성을 위해서는 C2 프레임워크의 수정이 불가피하다. 이를 위해 패턴 중 구조패턴의 하나인 Adapter패턴을 이용한 기법을 제안하고자 한다. 즉, Adapter패턴에 의하여 쓰레드를 호츨할 수 있는 EJB로 변환함으로써 C2 스타일 아키텍처에 의한 컴포넌트 합성이 가능하도록 하였다.

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온라인 종합쇼핑몰업체의 e-Business 활용방안 (A Study on the e-Business Utility of On-line Shopping Mall Firms)

  • 이우체
    • 통상정보연구
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    • 제5권2호
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    • pp.3-17
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    • 2003
  • This paper examined a e-Business utility of on-line shopping mall firms. Based on the literature review and cases study, the following results were found. First, in e-business policy, it was found that partnership between government and market are very important to e-business utility. Second, e-CRM of on-line shopping mall firms should be considered web site design based on commodity, cafe based on experience and information shares, and transaction confirm service. Third, B2C e-commerce model should be contained firm-specific force, customer oriented force, social force, and technology force.

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신용상거래분쟁(信用狀去來紛爭)에서의 법원의 Injunction 적용기준(適用基準) (The Applicable Standards for the Injunction in Letters of Credit Disputes)

  • 김상호;김종칠
    • 한국중재학회지:중재연구
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    • 제8권1호
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    • pp.323-352
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    • 1998
  • Documentary letters of credit including standby letters of credit are governed by the independence or abstraction rule and the doctrine of strict compliance. Since the former rule requires the issuing bank to honor the drafts regardless of the defective performance of the underlying contract, the applicant(the customer) will be without a remedy if he is unable to make himself whole by litigation on the underlying contract. Therefore, the applicant is exposed to a risk much higher than in the commercial letters of credit. The Uniform Customs and Practice for Documentary Credit(UCP) has no provisions allowing legal relief for the applicant on the abuse of L/C by unscrupulous beneficiary, but UCC ${\S}5-114$ has provision allowing injunctive relief for the applicant. In this paper, I attempted to clarify certain standards of injunctive relief available for the customer in the credit. When there is fraud in the L/C transaction by any of the parties concerned, we must weigh the principle of independence or abstraction and the fraud rules. According to banking practice and judicial precedence, we need not keep the principle of independence and abstaction even in fraudulent transaction and the bona fide sufferer must be protected. The purpose of this paper is to review the studies of Fraud rule and the Injunction and to suggest the applicable standards for the Injunction therory under letters of credit. Specially this paper analysed the following ; (1) the guideline for the fraud (exception) rule to the autonomy principle, (2) the appilcable standards of the Injunction, and (3) the implications on parties concerned in letters of credit transaction. Conclusively, the Injunction should be granted if (1) there is clear proof of fraud (2) the fraud constitutes fraudulent abuse if the independent purpose of L/C (3) irreparble injury might follow if injunction is not granted or the recovery of damages would be seriously endangered.

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인터넷을 통한 농산물 생산자, 생산자단체와 소비자와의 직거래 방법(B2C) (Method of direct transaction with farmers, farmers group and consumers through internet)

  • 이영희;김철호
    • 농업과학연구
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    • 제28권1호
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    • pp.59-64
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    • 2001
  • This study is on the method of direct transaction with farmers, a farmers' group and consumers through internet. Approximately the method in this study could be divided into 4 sections: 1) full information display about agricultural products of farmers, farmers' group, 2) consumers' choice about the best stuff, 3) direct transaction system by using tele-banking and 4) a delivery system in conveying method or an interview type electronic commerce system that carry out the direct visit These methods are to make the merits of the existing traditional type commerce system's to be maximized to make bull use of electronic commerce system.

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제품 특성과 B2C 차별화 전략의 실증 분석 (Empirical Analysis on Product Based Differentiation Strategies in B2C industry)

  • 정석인;박우성;한현수
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 추계학술대회
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    • pp.527-532
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    • 2007
  • Differentiation strategies have been suggested as the critical sources of competitive advantage in B2C industry where customers can switch internet shopping mall with one click with virtually no transaction cost. Indeed, competition on low pricing cannot be a viable strategy in B2C industry. Moreover, cultivating customer loyalty to attain profitability is still a challenging task for most internet shopping mall. In this study, we provide empirical analysis results on key managerial variables that indicate the difference between the product categories in terms of customer perception on relative value importance. We first identified comprehensive managerial variables and organized them in terms of customer decision stage. Next, with reference to extant literatures on product characteristics based e-commerce strategy, hypotheses are developed to formalize the customer value differences on the key managerial variables. Empirical testing results indicated that there are significant differences on customer perceived value of the key managerial variables between the product groups. The findings provide useful insight for further study on e-commerce differentiation strategy.

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비대칭적 관계구조 하에서 C-Commerce 활용수준의 결정요인 (Determinants of C-Commerce Utilization in Asymmetric Relationship between Buyers and Suppliers)

  • 최영진;장시영
    • 경영과학
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    • 제21권2호
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    • pp.215-234
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    • 2004
  • With enormous changes in market condition, firms try to collaborate with their transaction partners. Recently, the diffusion of the Internet has made it possible for firms to directly collaborate with their partners. Accordingly, the importance of the Collaborative Commerce( C-Commerce) based on the Internet and IT has been emphasized. The literature in relational marketing and strategic alliance, however, has focused on the relational characteristics among firms. Therefore, the fundamental objective of this study is to investigate whether C-Commerce can enhance the positive relationships among firms. Based on theoretical and empirical research, some meaningful discussions can be made. First. the asymmetric commitment between buyers and suppliers decreases the C-Commerce utilization. Second, when specific investment is made to facilitate transactions, firms try to trade efficiently and depend on partners in a long-term period.