• Title/Summary/Keyword: Business Process Performance

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A Preliminary Study on the Promotion Strategy for IT Convergence: An Industrial Ecology Perspective (산업생태계 관점에서 바라본 IT융합 촉진전략)

  • Lee, Ji Eun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.3
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    • pp.1327-1333
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    • 2014
  • IT convergence plays a key role in increasing the value of goods and services in other industry sectors. The government has enhanced the policy and institutional support for convergence technology development and technology commercialization. Some of the leading companies already achieve performance through the strategic IT convergence. However, in order to maximize the benefits and performance of IT convergence, policies should be established from the viewpoint of industrial ecology and many companies can participate in and share benefits of IT convergence business. From an industrial ecology perspective, this study suggests a role of the government, keystone enterprise, and other stakeholder for promoting the IT convergence using analytic hierarchy process(AHP).

The Effect of Interactivity on Relationship Quality and Performance in Internet Apparel Product Shopping (인터넷 의류제품 쇼핑 시 기업-소비자 간 상호작용성이 관계의 질과 관계성과에 미치는 영향)

  • Bae, Kang-Mi;Park, Jae-Ok
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.9
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    • pp.1538-1545
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    • 2010
  • Relationship marketing can be one of the most efficient strategies that enable a company to achieve business success in the marketing environment of tough competition and the desire of consumers for diverse products. Using relationship marketing instead of mass marketing can help a company increase profits. For. proper research in relationship marketing, it is indispensable to study interactivity. This study investigates the effects of interactivity on relationship marketing. The results are as follow: The enterprise-consumer interactivity had a significantly positive effect on relationship quality (trust, satisfaction, and commitment). Especially enterprise-consumer interactivity appeared as the most positive effect on satisfaction and customization benefit appeared to be the most positive effect on trust. The enterprise-consumer interactivity had a significantly positive effect on relationship performance (long-term relationship orientation, repurchase intention, and word of mouth). Especially, enterprise-consumer interactivity appeared as the most positive effect on long-term relationship orientation. Internet shopping malls should enhance the interaction between the company and customers with the feedback system to share important information, and maintain a reliable technological environment. The company can deal with customer requirements by supplying proper products and content. The findings of this study provide both industry and academic researchers with a guide to increase customer satisfaction in the relationship marketing process.

An Explorative Study on the Core Competency of Application Service Providers and its Influence on Business Performance (ASP(Application Service Providers)의 핵심 역량과 성과 탐색)

  • An Joon M.;Lee Jin Sun
    • Journal of Information Technology Applications and Management
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    • v.12 no.3
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    • pp.81-96
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    • 2005
  • ASP (Application service provider) as a new type of information systems service has been popular recently and has taken a much attention of information systems professionals and researchers. One stream of the research on ASP performed by IS community dealt with utilization and benefits of ASP systems use. The other researchers argue the importance of ASP vendors' capability to provide users with appropriate services. Kern, Lacity and Willcock (2002) summarized the components of core competency of service providers based on their extensive case studies on application service providers. Also, Levina and Ross (2003) developed a value delivery process of application service Providers in their case study This study is developing Prepositions and an empirical model based on the theory of core competency from strategic management study. The dimension of core competency is composed of management competency, technical service competency and customer service competency. Each dimension is made up of competency items derived from previous studies and adapted by professionals in ASP industry. The validity of the dimensions and items in each dimension has been checked with factor analytic method for empirical test. The core competency dimensions are correlated with performance factors of application service providers including growth of revenue, asset and customer base.

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A study on the effects of information integration on logistics performance (정보의 통합화가 물류성과에 미치는 영향에 관한 연구)

  • Kim, Heon
    • The Journal of Information Technology
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    • v.1 no.1
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    • pp.1-11
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    • 1998
  • Today's firms face task of achieving competencies in two somewhat mutually exclusive areas. That is, due to fierce competition in the market, firms need to provide better products and services without losing cost advantage. In this respect, effective logistics management is one of the process that can yield a foundation of competitive advantage. Many firms are already using integrative supply chain management to achieve mutual goals of each firms within the supply chain. However, it is highly likely that inefficiency will occur because of different operations systems and organizational characters of each firms. Information system is receiving attentions as to reduce inefficiencies and gain competitive advantage. This study analyzes the effects of information integration on logistics performance to search the role of information system in supply chain management.

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Branch-and-Bound Based Heuristic Scheduling for the Single-Hoist and Multiple-Products Production System (단일 호이스트 생산시스템에서 다양한 주문을 처리하기 위한 분지한계 기반의 휴리스틱 일정계획)

  • Lee, Jungkoo;Kim, Jeongbae;Koh, Shiegheun
    • Journal of Korean Institute of Industrial Engineers
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    • v.42 no.3
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    • pp.173-181
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    • 2016
  • This paper deals with the single-hoist and multiple-products scheduling problem. Although a mixed integer linear programming model for the problem was developed earlier, a branch-and-bound based heuristic algorithm is proposed in this paper to solve the big-size problems in real situation. The algorithm is capable of handling problems incorporating different product types, jobs in the process, and tank capacities. Using a small example problem the procedure of the heuristic algorithm is explained. To assess the performance of the heuristic we generate a bigger example problem and compare the results of the algorithm proposed in this paper with the optimal solutions derived from the mathematical model of earlier research. The comparison shows that the heuristic has very good performance and the computation time is sufficiently short to use the algorithm in real situation.

Internal Control Risk Assessment System Using CRAS-CBR

  • Hwang, Sung-Sik;Taeksoo Shin;Ingoo Han
    • Proceedings of the Korea Inteligent Information System Society Conference
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    • 2003.05a
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    • pp.338-346
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    • 2003
  • Information Technology (IT) and the internet have been major drivers the changes in all aspects of the business processes and activities. They have brought major changes to the financial statements audit environment as well, which in turn has required modifications in audit procedures. There exist, however, certain difficulties with current audit procedures especially for the assessment of the level of control risk. This assessment is primarily based on the auditors' professional judgment and experiences, not based on the objective hies or criteria. To overcome these difficulties, this paper proposes a prototype decision support model named CRAS-CBR using case based reasoning (CBR) to support auditors in making their professional judgment on the assessment of the level of control risk of the general accounting system in the manufacturing industry. To validate the performance, we compare our proposed model with benchmark performances in terms of classification accuracy for the level of control risk. Our experimental results showed CRAS-CBR outperforms a statistical model (MDA) and staff auditor performance in average hit ratio.

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A Case Study on Ethical Management of Public Enterprises: Focusing on the Case of Korea Gas Technology Corporation (공기업 윤리경영 사례 연구: 한국가스기술공사 사례를 중심으로)

  • Kim, Dongchul;Kim, Jung-Won
    • Journal of Korean Society for Quality Management
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    • v.49 no.4
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    • pp.623-640
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    • 2021
  • Purpose: As an excellent example of ethical management of public enterprises, it provides implications for excellent management strategies through continuous ethical management promotion to domestic public enterprises and general enterprises through case analysis of the Korea Gas Technology Corporation's ethical management system and implementation. Methods: A case analysis was conducted on the ethical management system and implementation of the Korea Gas Technology Corporation, focusing on ethical management, human rights management, and social contribution activities. Results: The Korea Gas Technology Corporation's ethical management case is significant as an example showing the long-term progress and development process of establishing and implementing the ethical management system. Starting with the establishment of a basic plan for ethical management in 2004, the Korea Gas Technology Corporation has continuously advanced its ethical management system and practical capabilities. Through this, it is possible to provide implications to other companies through benchmarking on major implementations at each stage, such as the introduction, institutionalization, settlement, and maturity of the ethical management system. Conclusion: It proposes ethical management execution performance management centered on the performance of each stakeholder, linkage between the ethical management strategy system and the organization's strategy system, classification of related subjects and roles in the ethical management promotion system, and active external communication.

A Danger Theory Inspired Protection Approach for Hierarchical Wireless Sensor Networks

  • Xiao, Xin;Zhang, Ruirui
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.13 no.5
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    • pp.2732-2753
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    • 2019
  • With the application of wireless sensor networks in the fields of ecological observation, defense military, architecture and urban management etc., the security problem is becoming more and more serious. Characteristics and constraint conditions of wireless sensor networks such as computing power, storage space and battery have brought huge challenges to protection research. Inspired by the danger theory in biological immune system, this paper proposes an intrusion detection model for wireless sensor networks. The model abstracts expressions of antigens and antibodies in wireless sensor networks, defines meanings and functions of danger signals and danger areas, and expounds the process of intrusion detection based on the danger theory. The model realizes the distributed deployment, and there is no need to arrange an instance at each sensor node. In addition, sensor nodes trigger danger signals according to their own environmental information, and do not need to communicate with other nodes, which saves resources. When danger is perceived, the model acquires the global knowledge through node cooperation, and can perform more accurate real-time intrusion detection. In this paper, the performance of the model is analyzed including complexity and efficiency, and experimental results show that the model has good detection performance and reduces energy consumption.

The Impact of Government Innovation Subsidies on the Survival of SMEs in Korea

  • Kim, Sangsin
    • STI Policy Review
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    • v.9 no.1
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    • pp.55-76
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    • 2018
  • This study analyzed the effect of the government R&D subsidy program on long-term firm survival. In order to estimate the average treatment effect for the treated group, we used the survival analysis and matching method by constituting a comprehensive dataset of more than 90,000 observations. The analysis results show that the government R&D subsidy has a negative impact on long-term firm survival. In particular, not only the subsidy does not have a statistically significant effect on firm survival in the relatively short-term, the survival probability of the subsidized firms is statistically significantly lower than the non-subsidized firms after six years. These results can be seen as weakening the justification of government R&D support. There may be problems in the subsidy policy itself and the process of selection of subsidy awardees; however, the more fundamental problem is that the subsidy policy is concluded as the one-time event. Admittedly, it would be difficult for the government to precisely manage the subsidized projects over a long term period. However, in the case of a project in which short-term performance is detected, it would be necessary to provide a step-by-step support to strengthen the firm's competitiveness through further support and continuous development of performance. Of course, mid- and long-term evaluations of subsidy support policy should be performed in parallel with such phased support.

Data-Driven Approaches for Evaluating Countries in the International Construction Market

  • Lee, Kang-Wook;Han, Seung H.
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.496-500
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    • 2015
  • International construction projects are inherently more risky than domestic projects with multi-dimensional uncertainties that require complementary risk management at both the country and project levels. However, despite a growing need for systematic country evaluations, most studies have focused on project-level decisions and lack country-based approaches for firms in the construction industry. Accordingly, this study suggests data-driven approaches for evaluating countries using two quantitative models. The first is a two-stage country segmentation model that not only screens negative countries based on country attractiveness (macro-segmentation) but also identifies promising countries based on the level of past project performance in a given country (micro-segmentation). The second is a multi-criteria country segmentation model that combines a firm's business objective with the country evaluation process based on Kraljic's matrix and fuzzy preference relations (FPR). These models utilize not only secondary data from internationally reputable institutions but also performance data on Korean firms from 1990 to 2014 to evaluate 29 countries. The proposed approaches enable firms to enhance their decision-making capacity for evaluating and selecting countries at the early stage of corporate strategy development.

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