• Title/Summary/Keyword: Business Process Performance

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Developing Aged-Housing Remodeling Technology for Improving Structural and Equipment Performance;Introduction of Center for Aged-housing Remodeling Technology (노후 공동주택 구조 및 설비성능개선 기술 개발;연구단 소개)

  • Han, Ju-Yeoun;Cha, Hee-Sung
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2006.11a
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    • pp.233-239
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    • 2006
  • As the number of aged-housing has been rapidly increased, many kinds of defects and problems such as degeneration of housing environment, structural performance, and equipment performance have been appeared. The reconstruction as the way to improve the aged-housing has been used mostly because the legal process of the reconstruction is relatively easy. On the other hand, it has caused problems such as the lack of natural aggregate, the environmental damages owing to construction wastes, the loss of national resources, and the lack of the housing for rent nearby the reconstruction area. This problems limit active tying into the reconstruction business at present in the industrial and political perspective. In this context, it is required to revitalize the remodeling rather than the reconstruction. In order to reach this objective, this research aims at identifying the user-oriented performance for the housing industry and developing the new technologies. It is expected that the result of this research can contribute to more revitalize the remodeling as tying researches in terms of design, structure, equipment, and construction.

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Development of Performance Model for EA Service and AHP Analysis of Quality Items (EA 서비스 성과모형 개발 및 품질항목별 AHP 분석)

  • Shin, Daul;Park, Il-Kyu
    • Journal of Information Technology and Architecture
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    • v.10 no.4
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    • pp.467-478
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    • 2013
  • The necessity of research for EA service and performance is surfacing while nation-level and individual agency level performances utilizing Government-wide EA information. In this study, performance model for EA service has been developed categorizing characteristic elements of EA as service. And weight differences between quality items that constitute performance model have been calculated using AHP analysis method. To achieve the stated, SERVQUAL applied performance model for EA service has been developed working through logical reasoning and a broad range of theoretical studies concerning EA service. Moreover, relative weight differences between quality items that constitute the model have been calculated. The results of weight analysis find that importance differences between quality items in order of significance are as follows: EA administrator > EA information > EA education > EA policy > EA operating system. This study, as the nation's first research to graft the public-sector EA service onto SERVQUAL Model that is capturing remarkable attention, has considerable practical and theoretical implications.

The Effect of Market·Technology Orientation on Firm Performance of Southeast Region Manufacturing Company : Focusing on the Dynamic Capacities for SCM (시장·기술지향성이 동남권 제조기업의 성과에 미치는 영향 : 전략적 공급사슬관리를 위한 동적역량의 매개효과를 중심으로)

  • Kwon, Hoi Soon;Hwang, Sang Don;Lee, Woon-Seek
    • Journal of the Korean Data Analysis Society
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    • v.20 no.6
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    • pp.3101-3116
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    • 2018
  • The objective of this study is to find out the direction and strategies of dynamic capacity utilization for the strategic supply chain management (SCM), which is an innovative means for enhancing the efficiency of the firm, and to create an optimal management environment for the competitiveness of firms. The market and technology will be able to generate higher business performance when adapting the strategic direction and culture to the formal dynamic capacities possessed by the firm and reflecting the technology related to the dynamic capacities for the strategic SCM in the process. In this study, we empirically analyze the effect of market and technology orientations on the firm performance and how dynamic capacities affects firm performance. The results of this study show that market and technology orientations have positive effects on dynamic capacities and dynamic capacities have positive effect on firm performance. In addition, it is proved that dynamic capacities mediated the relationship between market orientation, technology orientation, and firm performance.

An Exploratory Study on the Relationship with Previous Project Risk Evaluation and Project Performance (사전 프로젝트 리스크 평가와 프로젝트 성과와의 관계에 관한 탐색적 연구)

  • Hosnag, Kim;Kyungsik Yang
    • Journal of Service Research and Studies
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    • v.12 no.3
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    • pp.70-92
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    • 2022
  • Project risk assessment is the most important activity performed at the beginning of a project because it can judge the performance of the project in advance. In this study, We were evaluated risk with traditional risk factors such as technology and schedule, etc, and Indirect risks factors such as financial, strategic, and special risks. and then, we analyzed what kind of relationship these risk evaluation factors have on business performance and customer satisfaction. As a result of the research, it was found that the risk evaluation items had a relationship with performance and customer satisfaction. However, It is possible that the performance may differ depending on how risks are managed after risk assessment. Therefore, follow-up studies should be conducted, including information on risk management practices. This study is meaningful that presenting practical risk evaluation items and at the same time identifying the relationship with performance. We plan to further the study in future studies including the evaluation of risk management process.

Evaluation of Supply Chain Performance Affected by Waste Level and External Risk (낭비수준과 외부위험에 영향을 받는 공급망 성과 평가)

  • Choi, Jong-Mun;Kim, Chae-Bogk
    • Asia-pacific Journal of Multimedia Services Convergent with Art, Humanities, and Sociology
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    • v.6 no.6
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    • pp.395-402
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    • 2016
  • Recently, firms confront to rapid environmental changes due to scientific development and demand change. Firms are trying to improve supply chain capability to react these environmental changes. Being in these improvement processes, it is important to collaborate with other partners in the supply chain. Firms have tried to outsource their in-house activity to other partners and have eliminated wasteful factors in their process and the supply chain is getting leaner. This study investigates the effect of waste factor degree on supply chain performance under external risks. Test results in this paper show that waste level has negative relationship with supply chain performance. The effect of waste level on the supply chain performance is influenced by external risk. As waste level increases, risk has moderating effect between waste level and supply chain performance. That means it is important to focus on utilization, productivity or integration properly for managing the external risk in order to improve the supply chain performance.

The Effects of Global Entrepreneurship and Social Capital Within Supply Chain on the Export Performance (글로벌 기업가정신과 공급사슬 내 사회적 자본이 수출성과에 미치는 영향)

  • Yoon, Heon-Deok;Kwak, Ki-Young;Seo, Ri-Bin
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.7 no.3
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    • pp.1-16
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    • 2012
  • Under the international business circumstance, global supply chain management is considered a vital strategic challenge to small and medium-sized enterprises(SMEs) suffering from deficient resources and capabilities to exploit overseas markets comparing with large corporations. That is because they can expand their business domains into overseas markets by establishing strategic alliances with global supply chain partners. Although a wide range of previous researches have emphasized the cooperative networks in the chain, most are ignoring the importance of developing relational characteristics such as trust and reciprocity with the partners. Besides, verifying the relational factors influencing firms' export performances, some studies proposed different and inconsistent factors. According to the social capital theory, which is the social quality and networks facilitating close cooperation of inter-individual and inter-organization, provides the integrated view to identify the relational characteristics in the aspects of network, trust and reciprocal norm. Meanwhile, a number of researchers shows that global entrepreneurship is the internal and intangible resource necessary to promote SMEs' internationalization. Upon closer examination, however, they cannot explain clearly its influencing mechanism in the inter-firm cooperative relationships. This study is to verify the effect of social capital accumulated within global supply chain on SMEs' qualitative and quantitative export performance. In addition, we shed new light on global entrepreneurship expected to be concerned with the formation of social capital and the enhancement of export performances. For this purpose, the questionnaires, developed through literature review, were collected from 192 Korean SMEs affiliated in Korean Medium Industries Association and Global Chief Executive Officer's Club focusing on their memberships' international business. As a result of multi-regression analysis, the social capital - network, trust and reciprocal norm shared with global supply chain partner - as well as global entrepreneurship - innovativeness, proactiveness and risk-taking - have positive effect on SMEs' export performances. Also global entrepreneurship affects positively social capital which has mediating effect partially in the relationship between global entrepreneurship and performances. These results means that there is a structural process - global entrepreneurship(input), social capital(output), and export performances(outcome). In other words, a firm should consistently invest in and develop the social capital with global supply chain partners in order to achieve common goals, establish strategic collaborations and obtain long-term export performances. Furthermore, it is required to foster the global entrepreneurship in an organization so as to build up the social capital. More detailed practical issues and discussion are made in the conclusion.

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Study on the Flare Load Estimation of the Deethanizer using Dynamic Simulation (동적 모사를 이용한 에탄 분리탑의 플레어 용량 예측에 관한 연구)

  • Park, Kyungtae;Won, Wangyun;Shin, Dongil
    • Korean Chemical Engineering Research
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    • v.52 no.5
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    • pp.613-619
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    • 2014
  • A flare system is a very important system that crucially affects on the process safety in chemical plants. If a flare system is designed too small, it cannot prevent catastrophic accidents of a chemical plant. On the other hand, if a flare system is designed too large, it will waste resources. Therefore, reasonable relief load estimation has been a crucial issue in the industry. American Petroleum Institute (API) suggests basic guidelines for relief load estimation, and a lot of engineering companies have developed their own relief load estimation methods that use an unbalanced heat and material method. However, these methods have to involve lots of conservative assumptions that lead to an overestimation of relief loads. In this study, the new design procedure for a flare system based on dynamic simulation was proposed in order to avoid the overestimation of relief loads. The relief load of a deethanizer process was tested to verify the performance of the proposed design procedure.

An Empirical Analysis of the Influence of Connectivity and Context-Awareness Functions of Ubiquitous Decision Support System (UDSS) on User's Decision Making Process (유비쿼터스 의사결정지원시스템의 접속성과 상황인식기능이 사용자 의사결정과정에 미치는 영향에 관한 연구)

  • Lee, Kun-Chang;Chung, Nam-Ho
    • Journal of Intelligence and Information Systems
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    • v.14 no.2
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    • pp.1-20
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    • 2008
  • This study is aimed at proposing a new approach to designing UDSS (Ubiquitous Decision Support System) which allows context-awareness and connectivity. In the previous studies, the need to design UDSS and analyze its performance empirically was raised. However, due to the complexity of empirical approaches, there is no study attempting to tackle this research issue so far. To fill this research void, this study proposes a Mobile Delivery System (MDS) as a form of UDSS, empirically analyzing how users perceive its context-awareness and connectivity functions. Especially, to add more rigor to the proposed approach to know how much it works well in the decision-making contexts, we considered three decision making phases (intelligence, design, choice) in the research model. With the valid questionnaires collected from 340 users of the MDS, we induced statistically proven results showing that both context-awareness and connectivity of the proposed UDSS (or MDS) influence the decision making steps positively and then contribute to improving the decision making quality.

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A Study on the Induction Procedure of PLM in the Multi-Item Product Business : Benchmarking Method (다품종 사업환경에서의 PLM 적용에 대한 연구 : Benchmarking 기법)

  • Ahn, Yong-Ho;Jeong, Woo-Cheol;Kim, Tae-Sung
    • Journal of Digital Convergence
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    • v.10 no.5
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    • pp.125-133
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    • 2012
  • To make maximum benefit through the R&D investment, various methods is presented to support cooperating company in managing product information which reaches to conceptual design, detail design, production and a service from planning phase of production. Recently, the induction of PLM (Product Lifecycle Management) is being accelerated to design the enterprising system which is various from the idea phase for a product plan to the elimination through the life cycle of the product by the major companies. This study is focused on the research and development of the major companies which is producing products like sets, parts and equipment. This study proposes the process of product strategy, goods planning, development, information and the renovation of decision-making system.

Peculiarities of Education Quality Assurance in Lithuania

  • Ruzevicius, Juozas;Adomaitiene, Roma;Serafinas, Dalius;Daugviliene, Daiva
    • International Journal of Quality Innovation
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    • v.8 no.2
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    • pp.1-19
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    • 2007
  • Achievement of objectives of education and training is one of significant factors influencing quality of life. Higher education institutions use different work, teaching methods and tools; however they are inadequate in many cases. Today higher education institutions have problems concerning sustention and rise of certain level of education by giving the job for graduates, using of new technologies that help to present, manage, evaluate and control knowledge. The main objectives of quality management system (QMS) at higher education institutions are as follow: to assure continuous improvement of education quality; to demonstrate performance results and relevant facts to the interested parties (customers of college or university, social partners, administrative institutions) showing the abilities of education institution to prepare high qualification specialists that fully correspond to changing requirements of labour market. The QMS at education institutions should be designed as continuous process, considering that the quality of final product is the result achieved in primary processes. The process shall involve all interested parties. Parameters and indicators of education quality can help to analyze the efficiency and effectiveness of existing QMS. The results of quality audits should be also taken into account when designing and implementing QMS at organization. Literature review showed that for the assurance of education quality three different approaches prevail: total quality management (TQM); requirements of quality awards and assessment models; and QMS corresponding to the requirements of ISO 9001 standard. The case study of QMS design and implementation at Vilnius Law and Business College is presented in the paper. The peculiarities, difficulties and obstacles of QMS implementation in the higher educations institutions are analysed in more detail in this article.