• Journal of the Korean Society of Manufacturing Process Engineers
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• v.14 no.2
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• pp.31-37
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• 2015

Recently, mobile phones have become necessary tools for everyday life. In this study, a device that can serve as a separation between a touch panel and an LCD module in a mobile phone was devised for mass repair processes at a smaill business. We used a wire cutting method to separate the bonding plate area between the modules. The device is composed of DC motors and stepping motors that can deliver a precise cutting motion. The motor control system is connected by individual control modules to a CAN network. The developed device showed excellent performance at high temperature conditions.

• Journal of Korean Society for Quality Management
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• v.37 no.3
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• pp.74-82
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• 2009

This article presents a six sigma project for improving purchase conversion rate in mobile game site. The project was carried out based on DMAIC process. First, a defect rate is defined as low purchase conversion rate. In addition, 60-days purchase data was analyzed and it is shown that the defects level was 2.48 sigma level. In this study, in order to raise the sigma level, six personalization services were used in the mobile game site. Six factors were determined based on FDPM(Functional Deployment Process Map), fishbone chart, linear regression analysis, effort-performance matrix, and so on. The sigma level of defects has improved from 2.48 to 2.93.

• Proceedings of the KAIS Fall Conference
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• 2009.12a
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• pp.715-718
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• 2009

The assembly line is one of the typical process hard to analyze with mathematical methods including even stochastic approaches, because it includes many manual operations varying drastically depending on operators' skills. In this paper, we suggest the simulation optimization method to design the optimal assembly line of a gas oven. To achieve the optimal design, firstly, we modeled the real gas oven assembly line with actual data, such as assembly procedures, operation rules, and other input parameters and so on. Secondly, we build some alternatives to enhance the line performance based on business rules and other parameters. The DOE(Design Of Experiment) techniques were used for testing alternatives under various situations. Each alternatives performed optimization process with evolution strategy; one of the GA(Genetic Algorithm) techniques. As a result, we can make about 7% of throughputs up with the same time and cost. By this process, we expect the assembly line can obtain the solution compatible with their own problems.

• Communications of the Korean Mathematical Society
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• v.28 no.2
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• pp.383-396
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• 2013

We consider an M/PH/1 queue with deterministic impatience time. An exact analytical expression for the stationary distribution of the workload is derived. By modifying the workload process and using Markovian structure of the phase-type distribution for service times, we are able to construct a new Markov process. The stationary distribution of the new Markov process allows us to find the stationary distribution of the workload. By using the stationary distribution of the workload, we obtain performance measures such as the loss probability, the waiting time distribution and the queue size distribution.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.24 no.67
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• pp.37-48
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• 2001

Information Systems Planning(ISP) has gained considerable interest among researchers and practioners in recent years because of the large investments that firms have made in IS and the increasingly strategic nature of the impact of information systems on organization performance. This study aims at analyzing IS process factors influencing ISP's effectiveness. The data collected were analyzed using statistical techniques if canonical correlation analysis. The following results were obtained. There was significant relationship between ISP process and ISP's effectiveness. Specially, business-led approach affects ISP problems. To conclude, the result of this study have practical implications that CEO or IS manager must consider IS process factors to improve ISP's effectiveness.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.30 no.1
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• pp.33-40
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• 2007

A multi-server queueing system with finite buffer is considered. The input flow is the BMAP (Batch Markovian Arrival Process). The service time has the PH (Phase) type distribution. Customers from the BMAP enter the system according to the discipline of partial admission. Besides ordinary (positive) customers, the Markovian flow (MAP) of negative customers arrives to the system. A negative customer can delete an ordinary customer in service if the state of its PH-service process belongs to some given set. In opposite case the ordinary customer is considered to be protected of the effect of negative customers. The stationary distribution and the main performance measures of the considered queueing system are calculated.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.334-337
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• 2006

This paper considers the problem of selecting the most profitable process mean for production processes where measurement errors exist in inspection systems. For such situations, a sequential inspection procedure is proposed to reduce measurement errors. The decision to accept, reject, or take an additional inspection of an item is made at every measurement point until the number of repeated measurements reaches its upper bound. An expected profit model is constructed and the optimal process mean, the cut-off values, and the upper bound of the number of repeated measurements are obtained when accepted(rejected) items are sold at regular(reduced) price. A numerical study is performed to investigate the performance of the proposed procedure.

• Journal of Korean Society for Quality Management
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• v.47 no.4
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• pp.911-926
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• 2019

Purpose: In an infinite market competition, companies are adopting management systems to gain a competitive advantage. The expectancy effect of the management system is management performance improvement and accurate measurements. These can be made through quality records with integrity and maintainability. This paper examines the operation of records management standards, which are records, storage and management standards for quality records to understand the needs of records management standards and empathize with their needs. Methods: This paper examines PEC's (Pields Engineering Co., Ltd.) specific processes and standards for integrating individual management systems and establishing records management standards. We also look at the specific features of the Search Tool and Document Storage Management Standards that support records management standards. Results: The integration process of PEC's individual management system consists of five steps. A PDCA-based process was established to erode the confusion and inefficiencies caused by overlap between individual management systems. Also, by accurately grasping corporate competence, PEC established a record management standard suitable for the characteristics of the company. PEC's records management standards are used as a useful standard for organizing quality records, and have an impact on management performance improvement. Conclusion: PEC's records management standards enable the verification of quality performance rates and performance measures. Companies can implement appropriate quality improvement strategies based on the numbers identified by introducing records management standards. Companies can succeed in improving management performance when operating quality management that combines performance measurement techniques and records management standards.

• KIPS Transactions on Computer and Communication Systems
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• v.3 no.9
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• pp.301-310
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• 2014

The absence of proactive information security management to ensure availability, accessibility and safety of information can bring serious risks to customers as well as to the organization's performance and competitiveness because improper security management undermines business continuity. This study analyzed the maturity of information security which affects the organizational performance. Through the literature reviews, a research model using the organizational performance as the dependent variable, the risk management process maturity and risk assessment process as independent variables and the information security policy indexes as moderate variables was proposed, and an empirical analysis was made on the basis of survey. The results showed that there was a high causal relationship between information security maturity and organizational performance. However, even if the proportions of information security staff ratio and the information security budget ratio increased, information security maturity did not affect organizational performance. It suggests that information security maturity affects organizational performance, but information security regulations have their limitation as being a catalyst to improve organizational performance.

• Korean Business Review
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• v.12
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• pp.239-254
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• 1999

There has been a lot of researches on the major motivation of consumer's choice for airlines. Due to the competition in airline industries, most of airlines offer a various level of benefits to customers such as a frequent traveller bonus, a schedule, services in flight including a meal and an entertainment program, a discounted fare and an intangible part of personal service. However, it is very difficult to measure the performance of the customers' benefit and to identify the weight of each factor being considered on the airline choice. In this paper, we focus on the airline choice process for the business travellers. The AHP is applied to evaluate the factors reflecting the business travellers' choice for airlines. This study will be useful to build a marketing plan for the business traveller's market.