• Title/Summary/Keyword: Business Process Performance

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The Effect of Organizational Learning on Management Performance: Mediating Effects of Innovation Activities (조직학습이 경영성과에 미치는 영향 - 혁신활동을 매개로 -)

  • Kang, Hee-Kyung;Choo, Gyo-Wan
    • Management & Information Systems Review
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    • v.37 no.4
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    • pp.237-256
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    • 2018
  • This study focused on the concept of organizational learning as a prior variable of innovation activities, and reviewed the relationship between organizational learning, innovation and management performance. According to prior studies, the ability to perform these activities may be enhanced through organizational learning, as the success of the innovation requires activities to acquire and share knowledge within the organization. In other words, organizational learning is playing a role as a precursor to innovation. Therefore, in this study, the effects of organizational learning on management performance are to be verified through the mediation effect of product and innovation activities. Organizational learning provides various definitions and components for each scholar, but this study consisted of a series of knowledge acquisition, information distribution, information analysis and process memory using the framework of the learning ability analysis by Levitt and March(1988) and Huber(1991), Innovation was also divided into product innovation and process innovation, and measured with sub-variables such as presentation of new products and improvement activities to increase productivity. Management performance was measured as financial and non-financial performance. To verify the effects of the mediation, we used a three-step regression analysis procedure of Baron and Kenny(1986)'s and a sobel-test. Empirical studies show that organizational learning has a positive effect on management performance and that knowledge acquisition and information distribution, which are the early stages of learning activities in the lower variables, affect performance through product innovation. Based on the results of the above empirical study, the implications, limitations of the study and future research directions were presented.

Optimal Investment Strategy for Research and Development Considering Dynamic Complexity (동태적 복잡성을 고려한 최적의 연구개발 투자 전략)

  • Son, Jiyoon;Kim, Hyun Jung;Kim, Soo Wook
    • Journal of the Korean Operations Research and Management Science Society
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    • v.40 no.4
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    • pp.19-33
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    • 2015
  • Recently, interest in research and development (R&D) investment decisions have increased among Korean domestic enterprises. However, existing R&D investment studies only focused on government R&D investment policies while only a few studies investigated firm level R&D investment. Prior literatures also overlooked the feedback loop between R&D investment and firm performance. Therefore, this paper identifies a system dynamics model for R&D investment decision making in domestic electronics firms. The conceptual model is derived from R&D investment-related theories found in bodies of literature on company performance, enterprise activity, and market maturity. This study investigates the dynamic feedback between R&D activities and sales using the system dynamics model. In other words, the system dynamics model is used to explain the change in the closed feedback circulation structure in R&D investment activities including technology development, production process, and marketing that subsequently result in sales increase and re-investment into R&D from the generated revenues. There are two major results. First, a similar ratio of investment on technology development and production process derives the higher company sales. Second, regardless of market maturity, marketing investment ratio positively affects sales and R&D budget growth. This study provides a system dynamics model to find the optimal ratio for R&D investment and suggests managerial strategic implications on electronic firm R&D investment decision making under market maturity condition.

An Exploratory Study on the Possibility of Creative Quality Management (창조적 품질경영의 가능성에 대한 탐색적 연구)

  • Oh, Hyung-Sool;Seong, Baek-Seo;Kim, Seon-Min
    • Journal of the Korea Safety Management & Science
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    • v.11 no.1
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    • pp.103-113
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    • 2009
  • Motorola which had developed and commercialized wireless telephone and mobile phone for the first time in the world made a decision on the separation of the mobile unit from the Motorola due to the continuous bad performance turn. In addition, the Korean company named Raincom which had developed and commercialized MP3 player have been disappeared since Raincom failed to compete with iPod of Apples. What is the main cause the companies that have been top of the world level weed out of IT product market? For less product life cycle and globalization of market, the company's competitiveness tends to be determined based on company's creative capability, rather than process implementation capability. Thus, companies spent a great amount of time and effort in the introduction of creativity management and R&D activities. However, as company's continuous investment on R&D and innovation activities did not lead to business performance, they starts to pay much attention on the effective R&D and innovation activities. Therefore, this paper tries to solve the limitation of the effectiveness of R&D activities by introducing the concept of 'creative quality'. The creative quality is executed by the creative process, which is designed for getting over the limitation of the traditional brainstorming method. This paper presents the concept so called 'creative quality management' and expects it to be an alternative to conquest the limitation of six sigma management.

A Study on Economic Impacts Analysis of RFID System to Business (비즈니스별 RFID 시스템 도입사례 성과분석 연구)

  • Jeon, Seong-Hee;Na, Young-Sub;Kim, Yang-Hoon;Chang, Hang-Bae
    • Information Systems Review
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    • v.13 no.3
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    • pp.15-26
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    • 2011
  • RFID has substituted for a Bar Code to conduct real time data collection and data process in various fields including logistics, electronic, medical treatment, car, textile, steel industry at the business level. Although implementation and use of RFID has been facilitated constantly, the majority of businesses hesitate to implement RFID system. Hence in this study, we conducted a performance evaluation through quantitative/qualitative analysis on case studies in various industries. This study results could be utilized as basic data for RFID system diffusion, and it will primarily contribute to spread of RFID system implementation.

Suggestions on How to Improving Planning Process for Governmental R&D Projects (국가 R&D 사업의 계획단계 강화를 위한 분석 및 제언)

  • Park, Seung-Wook;Hong, Jin-Won;Kim, Mee-Hwa
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.5 no.3
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    • pp.1-25
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    • 2010
  • In spite of increased R&D budget, the government has not produced outstanding and notable outcomes that have widespread effects on industries and economies. Lacking of solid planning for the R&D projects before they implement is one of the leading reasons. This study conducted case studies for the R&D projects implemented in Korea and other foreign countries, and made suggestion on how to improve the planning practices for the large-scale governmental R&D projects. The purpose of this study is to provide an implications on the policies about the nation-wide R&D planning system.

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The Evolution of Research on Quality: Papers Published in Journal of the Korean Society for Quality Management (2007-2011) (품질연구의 발전 : 2007-2011년 품질경영학회지 게재 논문을 중심으로)

  • Lee, Don-Hee;Kim, Youn-Sung;Lee, Dong-Won;Cho, Jung-Rae
    • Journal of Korean Society for Quality Management
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    • v.40 no.2
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    • pp.94-105
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    • 2012
  • The purpose of this study is to identify and classify main research streams and trends on papers published in Journal of the Korean Society for Quality Management (JOKSFQM) during a five year period, from 2007 to 2011. 228 papers published during the period were collected for the study and analyzed to classify dimensions of research in terms of research themes, methods, and industries, etc. The results of the study showed that the 28 of 36 themes, which are presented by the Korean Society for Quality Management (KSFQM), are related to quality issues and new six themes are studied. The total of 34 themes is classified into seven research categories based on previous studies as follows: 32 % of process areas, 30.3% of leadership, 7.5% of customer and market focus, 5.6% of organizational performance, 6.6% of strategic planning, 1.3% of workforce, and 15.8% of other areas. The results indicate that quality related research need to reflect new demands of rapidly changing business market environment, such as innovation, ethic, and/or social responsibility, etc.

Review of Corporate Social Responsibility Effects Studies

  • KIM, Seong-Jin;KIM, Sang-Cheol
    • The Journal of Industrial Distribution & Business
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    • v.10 no.7
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    • pp.17-27
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    • 2019
  • Purpose - In this study, previous CSR researches was reviewed to help understand the CSR effects, and offer suggestions for future research directions. Research design, data, and methodology - To achieve the purpose of this study, previous CSR effects related researches were reviewed based on stakeholder perspectives. Results - After reviewing, some limitations were found. First, most of the CSR related studies in the management area have focused on CSR effects on individual stakeholders such as the shareholder, the employee, and the consumer. Second, it was difficult to find studies on the management aspect of CSR from both an effective and efficient perspective. Conclusions - To overcome these limitations of previous studies, several studies need to be conducted in the future. First, CSR research must be expanded into B-to-B businesses. Few studies try to figure out the effect of CSR on B-to-B businesses but only suggest the effect of CSR on B-to-B business conceptually. Therefore, empirical study needs to be conducted about CSR to show business performance in the B-to-B market. Second, the process of CSR must be developed on how to improve CSRs' effectiveness and efficiency. Finally, a relationship between a company and individual stakeholders needs to be revised using stakeholders' multiple identities.

Evaluating Information Credibility Toward Green Marketing in Indonesia

  • JAMAL, Fauziyah Nur;OTHMAN, Norfaridatul Akmaliah;SALEH, Raden Chairul;NURHANAY, Almira Husnun;ROHMAH, Wafrotur
    • The Journal of Asian Finance, Economics and Business
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    • v.8 no.2
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    • pp.427-438
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    • 2021
  • This study aims to identify variables, which have relationship to the information credibility toward brand trust. Other than that, this study also proposes a system dynamics approach method, where the time to achieve different credible information can be modeled efficiently and by using variable-oriented simulation methods. Data, which are used for testing, are derived from 400 questionnaires. Data for SEM are collected by using questionnaire and are processed using AMOS software to identify the result whether it is proper to determine the proper variables and the indicators, which will be processed in the simulation using Powersim. The result shows that, from six variables proposed, five are significant variables that support the information credibility. The value of information credibility has fluctuated in 10 years. The important aspect in business activity is a business strategy that incorporates marketing activities. Many companies are adopting green marketing practice to achieve a better business performance, so that information credibility factor is needed. Over the past few years, numerous industries in Indonesia have increased awareness toward green movement. Some companies apply the whole process of creating green products, while others only do so partially, but this is a good approach to green business development in Indonesia nonetheless.

A QUANTITATIVE APPROACH FOR ASSESSING THE OVERSEAS BUSINESS CAPABILITIES OF CONSTRUCTION FIRMS

  • Hae Beom Yang;Woosik Jang;Kang-Wook Lee;Heedae Park;Seung Heon. Han;Hyun-woo You
    • International conference on construction engineering and project management
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    • 2013.01a
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    • pp.308-314
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    • 2013
  • Although global construction spending has experienced slow growth due to consecutive economic crises, global contractors have consistently attempted to expand their overseas market share, leading to more intense competition among contractors in the international construction market. In this market environment, owners, clients and financial institutions require reasonable and systematic criteria to effectively assess the business capabilities of international construction firms. However, the existing evaluation methods for construction firms rarely consider overseas-focused business capabilities. To address this problem, this study proposes a quantitative approach to assessing the overseas business capabilities of international construction firms. The limitations of existing approaches are reviewed, and the capabilities required to perform overseas businesses are analyzed through expert interviews. Finally, 18 evaluation indices are suggested in four categories: technology resources, project management, experience and performance, and sustainability. The relative weight of each index is determined according to the Analytical Hierarchy Process (AHP) method, and a preliminary investigation of 11 Korean construction firms is conducted. The proposed method is expected that it will provide the rational criteria for international owners, clients, and financial institutions for decision-making and for evaluating international contractors.

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Performance Evaluation of Advanced Municipal Wastewater Treatment by Advanced Phase Isolation Ditch (APID) Process (Advanced Phase Isolation Ditch 공정에 의한 하수 고도처리 성능평가)

  • An, Sang-Woo;Kwak, Sung-Keun;Yoon, Yung-Han;Chung, Mu-Keun;Park, Jae-Roh;Park, Jae-Woo
    • Journal of Korean Society on Water Environment
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    • v.24 no.5
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    • pp.618-625
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    • 2008
  • Advanced Phase Isolation Ditch (APID) process was studied to develop economic retrofitting technology, for the plants where retrofitting of common activated sludge process is required. In this study, to evaluate the effluent BOD, SS, T-N, and T-P concentrations as process capable and stable parameters for treating municipal wastewater, a demonstration plant was installed and operated in the existing sewage treatment plant of P city. During this study, the average effluent BOD, SS, T-N, and T-P concentrations were 4.56, 5.20, 9.30, and 1.75 mg/L at the conventional mode and 3.95, 3.17, 7.65, and 1.18 mg/L at the modified mode. The modified mode (BOD: 3.69, SS: 3.19, T-N: 1.27, and T-P: 0.69) increased the process capability more than the conventional mode (BOD: 1.80, SS: 1.05, T-N: 2.17, and T-P: 0.15) in this study. If process capability over 1.0, this process is capable and stable to treat wastewater. Therefore, newly developed APID process with modified intermittent aeration mode can be one of the useful processes for stable organic matter and nutrients removal.