• Title/Summary/Keyword: Business Process Performance

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A Study on Methodology to Assess IT Investment by ROI (IT ROI에 의한 투자 타당성 평가 방법론 연구)

  • Kim, Young-Woon;Chong, Ki-Won
    • The Journal of Society for e-Business Studies
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    • v.11 no.1
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    • pp.53-67
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    • 2006
  • It is difficult to justify an IT investment unless the investment is expected to have a direct impact on a corporation's performance under rapidly changing business environment. It is important to demonstrate the benefit of the investment through a pre-investment assessment process to induce the executive's decision. This paper presents a methodology to assess the investment by analyzing cost and benefit of the investment. This methodology shows tangible cost as well as hidden cost by analyzing total cost of ownership. The methodology also produces ROI by performing cost benefit analysis including financial and non-financial factors. This paper suggests a systematic way to support If investment decision marking process by evaluating the investment objectively.

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A Study on Measurement of Collective Intelligence using Business Management Game (소셜네트워크를 이용한 집단지성 측정연구)

  • Yun, Ho-Seong;Lee, Ki-Dong
    • Journal of Digital Convergence
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    • v.9 no.2
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    • pp.53-63
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    • 2011
  • In connection with each other through social networks, individuals share valuable knowledge and information. Furthermore the knowledge and information based on the collective intelligence is growing. Collective intelligence with more peoples will grow by gathering intelligence to enhance the collective intelligence. This study investigates the collective intelligence using business management game, and observes forming process of collective intelligence. To achieve the objective to observe the forming process of collective intelligence, only the test subjects available were exposed to the Corporate Management Game with SNS space. During the experimentation, the interaction and feedback were observed. The results of the study show that different performance, feedback and interaction for each group.

Determinants of Accountants' Loyalty Underlying Investment Management: Evidence from FDI Firms in Thanglong Industrial Park

  • NGUYEN, Dang Huy;HA, Son Tung;TRAN, Manh Linh;NGUYEN, Duc Thang;NGUYEN, Thi Xuan Hong;NGUYEN, Dieu Linh;DO, Duc Tai
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.4
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    • pp.287-297
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    • 2020
  • The research aims to investigate the impact levels of determinants on the loyalty of accountants to FDI firms underlying investment management in Thanglong Industrial Park in Hanoi, Vietnam. We conducted a questionnaire consisting of 31 observation variables with a 5-point Likert scale. Independent variables were measured from 1 "without effect" to 5 "strongly". The method of data collection was done through the survey and subjects are accountants in FDI firms doing business in Thanglong Industrial Park in Hanoi. After checking the information on the votes, there are 120 questionnaires with full information for data entry and analysis, This study employs Cronbach's Alpha test, and regression model. The results show that seven determinants including Working environment, The characteristics of working; Training, promotion prospects and development; Income, Personal characteristic, Collective work together and The method of leading had positive relationships with the loyalty of accountants. Based on the findings, some recommendations are given related to such determinants to improve the loyalty of accountants of FDI firms in general and FDI firms in Thanglong Industrial Park in Hanoi in particular. With which, those firms can enhance performance, reduce financial strain, saving on investment in the recruiting process of new staff, increase profitability to ensure investment management.

A Study on the Factors Affecting the Performance of Interior Projects : Focusing on the Priority Recognition of Communication Quality Factors (인테리어 프로젝트 성과에 영향을 미치는 요인에 관한 연구 : 커뮤니케이션 품질요소에 대한 우선순위 인식)

  • Sung, Nanhee;Lee, Taewon
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.43 no.3
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    • pp.156-166
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    • 2020
  • In this study, through an AHP (Analytic Hierarchy Process) analysis, the internal construction project was designed to analyze the factors affecting the performance of the project and provide suggestions on the quality of communication. To carry out this study, a selection factor was selected by referring to AHP theory and existing prior research. AHP technique was used to collect weights after analysis, examine and analyze gaps. In the interior construction project, the most important factor among the factors influencing the quality of communication to the project performance was communication interaction. Among the sub-factors, accuracy of exchange of information and timeliness of communication were shown in the order of importance. Looking at the results of comprehensive analysis of the first and second layers, the accuracy of information exchange among the elements of communication quality was found to be the number 1 in weight. The timeliness of communication, which is ranked second, and communication that takes place at an appropriate time can lead to efficiency in shortening the project execution period by eliminating unnecessary work. And, Among the factors that affect communication quality, it was analyzed that communication method is not an important factor when compared to other factors. This study shows that quality of communication influences the performance of interior construction projects and provides suggestions for improving communication quality. And it has been confirmed that managing communication quality can act as an important issue that can improve business performance in project execution and production of results.

Analysis on the Composite Relationships among Perspectives in the Balanced Scorecard -Focused on Small and Midium-Sized Manufacturing Firms in China- (균형성과표(BSC) 각 관점간의 복합된 관련성이 기업성과에 미치는 영향 -중국 중소기업을 대상으로-)

  • Lee, Chan-ho
    • Journal of Digital Convergence
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    • v.13 no.8
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    • pp.145-151
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    • 2015
  • In this study, we analyze using a structural equation model if an appropriate composite relations among the perspectives(Learning & Growth, Internal Business Process, Customer, Financial perspective) of the balanced scorecard are formed to achieve the ultimate goal in Chinese SMEs. In this study, we find that Learning & Growth perspective is related positively to Financial perspective directly and indirectly via Internal Business Process and also find that for success the careful management is required for Learning & Growth and Internal Business Process perspective. The results of this study will provide information about where the need to emphasis on management to improve the financial performance in Chinese SMEs.

A Study on the Characteristics of Korean Global Hidden Champions : Focused on the Success Factors of Foreign Global Hidden Champions (국내 글로벌 강소기업들의 특성에 대한 연구 : 해외 히든 챔피언들의 성공요인을 중심으로)

  • Kim, Gyu-Bae;Kim, Byoung-Goo
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.10 no.1
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    • pp.187-198
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    • 2015
  • The purpose of this research is to explore the characteristics of Korean Global Hidden Champions focused on the success factors of foreign hidden champions. For this, we investigated the application process of these success factors of foreign hidden champions to Korean Global Hidden Champions and analyzed characteristics of Korean Global Hidden Champions with the cases of 11 companies. This research shows that there are the success factors of foreign hidden champions such as leadership and goals, self production, high-performance employees, market focus, continuous innovation, closeness to customer, globalization. This research also shows that there are some differences in the individual application process of success factors to each company. The Korean SME's trying to achieve the position of global hidden champions should know the success factors of foreign hidden champions clearly and investigate the application process of these success factors to Korean Global Hidden Champions carefully so that they may apply these lessons to their management processes and activities.

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Analysis and Strategy of Economic Development Policy for SMEs in Indonesia

  • DAHLIAH, Dahliah;KURNIAWAN, Agus;PUTRA, Aditya Halim Perdana Kusuma
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.5
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    • pp.103-110
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    • 2020
  • This study analyzes the strategy of determining economic development planning on SME improvement in Indonesia. A qualitative approach was conducted through interview questionnaires with twenty respondents, including sixteen Regional Apparatus Work Unit, Fisheries and Marine Office lecturers, subdistrict heads, and development observers. The method used is Analytical Hierarchy Process (AHP). AHP prioritizes criteria and sub-criteria to increase economic growth, reduce poverty, and increase community participation, while indicating the sub-criteria to optimize resource potential, strengthen micro-economy, develop tourism potential, utilize fishery potential and cultivation, and improve institutional performance. The AHP weighting results based on competitiveness and regional development of Bantaeng Regency is the priority in policy-making for a solution. The research shows that the government strategy, based on the perception of the stakeholders, is: optimizing resources strategy with priority to maximize the resource-carrying capacity that includes agriculture and farm, tourism development potential strategy, self-reliance of community groups and coaching and management. Strategies to strengthen micro economy include: industrial control, SMEs, community cooperatives and infrastructure improvements, strategies to improve institutional performance work capacity and work ethic, and strategies to utilize fisheries and cultivation potential technological development, provision of processed industries of fishery products, and improvement of the quality of the environment.

A Study on the Application of QFD Application Model for Target Performance and Cost Setting of The Weapon System (무기체계 목표성능과 목표비용 설정을 위한 품질기능전개(QFD) 응용모델 연구)

  • Lee, Tae Hwa;Hong, Sung Hoon;Kwon, Hyuck Moo;Lee, Min Koo
    • Journal of Korean Society for Quality Management
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    • v.46 no.4
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    • pp.821-842
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    • 2018
  • Purpose: To derive key requirements and key technologies for weapon system acquisition business by using Qualify Function Deployment (QFD), and to reduce business cost by setting the target performance and key expense of weapon system. Methods: We propose a QFD methodology that can induce rational decision-making by translating analyst's subjective opinions into quantitative values when analyzing requirements at the initial stage of weapon system development project. Based on QFD methodology, QFD application model combining house of quality, value engineering, and analogy cost estimating technique is presented. Results: It was possible to analyze the specific requirements necessary for the development of the weapon system, to solve the communication problem of the participants, to set clear development direction and target. Conclusion: By applying the QFD application model at the early stage of the weapon system acquisition project, it is possible to reduce the business cost by establishing clear development direction and goal through the procedural analysis process.

The Effects of IT Project Risk Management Factors on Project Performance (IT 프로젝트 위험관리요인이 프로젝트 성과에 미치는 영향)

  • Jang, Sung-Bong;Kwahk, Kee-Young
    • Korean Management Science Review
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    • v.28 no.2
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    • pp.31-51
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    • 2011
  • Many companies have considered IT outsourcing as one of strategic alternatives in order to rapidly respond to changing business environment and strengthen their competitiveness. Despite its strategic role, however, IT outsourcing project has been plagued by a high failure rate and difficulty in realizing the promised project performance because of its inappropriate risk management. This study examines the effect of IT project management risk factors on project performance. We propose that project risk management factors(communication, technology sharing, and project control) influence project performance(process performance and product performance). Based on the empirical results, theoretical and practical implications of the study are discussed along with its limitations.

The Effects of Web-based Education and Individuals Characteristics to Participants Commitment and Educational Performance (웹기반 교육 특성과 개인적 특성이 학습자 몰입과 교육성과에 미치는 영향 - 급식관리자 웹기반 교육을 중심으로 -)

  • Cho, Jae-Yong;An, Un-Seok;Jang, Hyung-Sub
    • Management & Information Systems Review
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    • v.28 no.4
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    • pp.1-26
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    • 2009
  • Among food-service managers, a survey was conducted to grasp the their work-related education conditions and the demand for education program development. This study focuses on food-service managers in web-based training and analyzes the critical factors involved in their learning process in order to clarify the factors that lead to the maximization of training programs. The results of all this study process are as follows. First, the characteristics of web-based education including component of education factor, system factor, deepening learning factor have meaningful effect on commitment of the participants and education performance(except deepening learning factor to education performance). Second, the analysis that the characteristics of individuals including self-efficacy in learning, purpose-directivity factor have meaningful effects on commitment of the participants and education performance(except purpose-directivity factor to education performance). Third, commitment of the participants has meaningful effects on the education performance. Thus, it is advisable for education managers or operators to emphasize in foodservice organizations.

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