• Title/Summary/Keyword: Business Process Performance

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A study on Manufacturing's capabilities and business performance of Manufacturings strategies (제조전략(製造戰略)에서 생산능력요인(生産能力要因)과 사업성과(事業成果)에 대한 연구(硏究))

  • Song Jai-Myuing
    • Management & Information Systems Review
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    • v.1
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    • pp.363-399
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    • 1997
  • Research in operations strategy has evolved considerably since Wickham Skinner's early conceptual work. Traditionally research in operations strategy has not explicitly recognized the distinction between process and content research. However, separate conceptual models for process and content are extracted from the literature Recent research in operations strategy has focused on showing the extent to which manufacturing's competence in developing and executing one or more competitive capabilites affects the organization's overall business performance. This paper takes a approach to examining the relationships among competitive capabilities, and the relationships among between those capabilities and business performance.

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Enhancing Business Process Efficiency using TOC (TOC를 이용한 업무프로세스 효율성 향상)

  • Bae Hye-Rim;Rhee Seung-Hyun;Cha Nam-Wook
    • The Journal of Information Systems
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    • v.15 no.1
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    • pp.169-189
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    • 2006
  • Recently, many companies are trying to survive in a competitive business environment and they employ various kinds of information systems. Business Process Management (BPM) system is a software system that integrated enterprise information systems based on processes, which is considered an essential element for managing inner and outer processes. Though the BPM system has been applied to major processes only so far, companies begin to extends target processes applied into enterprise wide. In such settings, not only exact but also efficient management of processes is required. The efficiency of BPM has two perspectives: one is the performance of users that handle assigned tasks, and the other is the performance of the Business Process (BP) engine that carries out execution of processes. In this paper, in order to deal with the seconde perspective, we develop Drum, Buffer, and Rope (DBR) method, which have been considered innovative Theory of Constraint (TOC) method in manufacturing domain, for efficient management of processes. A new method, BP-DBR, has been developed, and we show that it is effective for business processes. The effectiveness of the method has been proved in terms of efficiency measures such as average process completion time and average number of completed processes, through a series of simulations on real banking processes.

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The Relationship of Innovation Barriers, Innovation Activities and firm's performance (혁신 저해요소와 기업의 혁신활동 그리고 기업 성과의 관계)

  • Byun, Daniel
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.9 no.2
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    • pp.151-163
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    • 2013
  • It goes without saying that the technology innovation plays an important role in the sustainable growth of the firm in the global economy. It, however, is not easy to fulfill this simple and obvious fact. Because there are a lot of barriers hindering innovation activities of firms and innovations are interrupted or don't even attempts by this barriers. So in this paper, I study barriers of firms that try to innovation and how much negative impact exist on firm's innovation performance by that. And also I try to find influence on firm's performance because of declined innovation activities. To prove this, KIS(Korean Innovation Survey) 2008, which was surveyed by STEPI(Science and Technology Policy Institute), is used to find relationships among variables; innovation barriers, innovation activities and firm's performance. In the result, I find that financial barrier influence negatively to the process innovation with small business, capable barrier influence negatively to the process innovation with large business and organizational barrier influence negatively to the process innovation with both small and large business. And, it also appear that organizational barrier has not moderating effect but process efficiency has moderating effect significantly with small business that have more positive effect.

The Product Supply Process Design for Fast Fashion Industry with BPMN (패스트 패션의 상품 공급 프로세스 설계에 관한 연구)

  • Park, Hyun-Sung;Park, Kwang-Ho
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.34 no.3
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    • pp.134-146
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    • 2011
  • This paper suggests the product supply process model based on the store and production capacity, assortment planning and quick response for fast fashion retailers with BPMN. In the fast fashion industry, the standardized business process model is required to respond quickly market trends and customer requirements based on the quantitative and qualitative criteria. Thus we define the product supply processes which incorporate forecasting and assortment plan, cost and profitability of the production, store capacity based on the visual merchandising, and production capacity of the fast fashion retailers. Also we design the key performance indicators to evaluate the effectiveness of these product supply processes. The product supply process model for the fast fashion has great significance in embracing the fast fashion product development process because it presents the holistic view of the product supply process of the fast fashion and provides a performance evaluation mechanism. A case study shows that adopting the processes, a Korean fast fashion company achieves improvement in various performance indicators.

Business Model and Its Financial Performance: An Empirical Approach to Product and Process Fit (제품 및 공정 적합성과 기업성과와의 관계에 대한 실증연구)

  • 김인호;구태용;현준식
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.24 no.69
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    • pp.23-35
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    • 2001
  • This paper attempts to identify the relationship between the business model and its financial performance through the construct of business paradigm, fit which may be defined as the congruence between the customer needs (the demand side) and the firm competence( supply side) to meet them, Each business model\`s business paradigm fit reflects how well the technology that business model has taken is interconnected with market. Basically, the business paradigm fit consists of two parts, product fit dealing with the product(s) to meet the customer needs well and process fit focusing on producing and/or providing that product(s) at the lowest costs. For empirical tasting the business paradigm fit matrix and the measures for them were developed and the data about 73 companies as sample were collects with questionnaires. The findings are: First business paradigm fit can be used as a strong empirical indicator for the firm performance, Second. balance fit in product or process gives to the most desirable outcomes and no fit brings about the worst ones. Third the over fit(the case of doing more excessive innovative efforts than to be needed) shows much better outcomes than the under fit(the case of doing less innovative efforts) Fourth, this paper shows where, in what situation, and what type of innovation has to be taken for firm success at firm level, whereas Schumpeter(1934) already indicated the importance of innovation for economic growth at the economy /industry level. However, further study should be done later with more refined measures and expanded sample data.

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The relationship between innovation and corporate performance: which of administrative or technical innovation is more useful for performance (중소기업의 혁신활동이 기업 성과에 미치는 효과: 관리혁신과 기술혁신의 공헌도 비교)

  • Ahn, Kwan-Young
    • Journal of the Korea Safety Management & Science
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    • v.15 no.2
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    • pp.263-271
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    • 2013
  • This paper reviewed the relationship between innovation(organization innovation, personnel innovation, product innovation, process innovation) and firm performance in small business. Based on the responses from 218 firms, the results of multiple regression analysis showed that personnel innovation, product innovation, and process innovation effect positively on all firm performance(sales, profit, market share, customer satisfaction), and organization innovation effects positively only on market share and customer satisfaction. The results of hierarchical regression analysis showed that technical innovation(product innovation, process innovation) effects more positively on sales, profit and customer satisfaction than administrative innovation(organization innovation, personnel innovation).

An Analysis of the Effect of R&D Characteristics of Firms on R&D Performance (연구개발 특성이 기업 연구 성과에 미치는 영향 분석 - 국제화된 한국 중소기업을 중심으로 -)

  • Kim, Han-Joo;Hwang, Yun-Seop
    • International Commerce and Information Review
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    • v.9 no.4
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    • pp.395-413
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    • 2007
  • The main purpose of this study is to analyze the relationships between the R&D characteristics and R&D performance for Korean enterprises. We divided R&D performance into technological and business launching performance and analyzed four R&D characteristics' effect on the performance. The empirical analysis results can be summarized as follows: First, R&D characteristics of enterprises show a strong relationship with R&D performance in the case of R&D process control. Second, firm capability and information routine positively affect to technological performance at 0.1 significant level but not showing significance in the case of business launching performance. Third, managerial support negatively affects to technological performance but dose not show statistical significance. Its effect on business launching performance, however, shows positive and significant effect. This result is expected to be highly suggestive for establishing the effective R&D strategies of enterprises and also the relevant overseas marketing plan to support R&D planning.

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Determinants of Relative Weights on Financial and Non-Financial Performance Measures in the Food service Industry (외식산업의 BSC 구축에 대한 연구 - 국내 패밀리 레스토랑의 성과측정항목의 가중치 개발을 중심으로 -)

  • Oh, Yon-Serk;Jung, Soon-Yeo
    • Proceedings of the Culinary Society of Korean Academy Conference
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    • 2006.08a
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    • pp.21-44
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    • 2006
  • Measuring and evaluating the business performance plays a very important role in managing business. It is because business performance, in any types of industry, can be evaluated and managed properly only when the measurement of its performance is estimated, and because its performance can be improved through an efficient and effective management. Therefore it is essential to build up the performance evaluation system to raise management efficiency of the foodservice industry, to reinforce competitive power of the food service industry. This study tried to propose a novel point of prospective and method in which the performance evaluation in any family restaurant should be illuminated and be performed. In this study, BSC provided the main conceptional framework for evaluating the performance of a family restaurant, and evaluation items of BSC four prospectives - financial, customers, internal business process, and learning and growth-were adjusted so as to be fitted into the business field. Furthermore, this study verified the validity of the proposed performance evaluation method through specific case analyses and used AHP to quantify its validity objectively. Finally, this study found the fact that non-financial prospectives, compared to financial prospectives, should be more importantly considered as the performance evaluation index of the family restaurants. Especially, the study showed that the proportion of performance evaluation indexes related to Customers prospective and Learning and Growth prospective revealed very highly, therefore variables such as customer satisfaction index, per employee productivity, education and training, customer response rate, employee satisfaction index should be emphasized as key factors at the process of selecting indexes and measuring their performance evaluation of the food service industry.

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Factors Influencing Successful Implementation of Cloud ERP Solutions at Small and Medium Enterprises in Vietnam

  • CHU, Hai Hong Thi;NGUYEN, Thuy Van
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.5
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    • pp.239-250
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    • 2022
  • A business's Enterprise Resource Planning (ERP) solution is software that fully integrates the services that businesses require, continuously updates business processes and department operations in real-time, and so aids in the successful management of enterprise resources. Previously, ERP solutions were often deployed for large enterprises, but along with the strong digital transformation process, many small and medium enterprises have been deploying Cloud ERP (CERP) solutions. The objective of the study is to measure the factors affecting the successful implementation of CERP solutions at small and medium enterprises and the impact of successful implementation of CERP solutions on business process re-engineering and enterprise performance. Using a quantitative method based on data collected from 230 small and medium enterprises in Vietnam that have been implementing CERP solutions, the results show that there are 5 factors affecting, which are Organizational ERP Strategic, Top management Commitment, Data Security, Training in ERP Projects, Organizational Culture. Research results also show that Successful implementation of CERP has a direct impact on business process re-engineering and business performance. Based on the results, the study has made a number of policy implications in the successful implementation of CERP towards re-engineering business processes to improve the performance of small and medium enterprises.

The Effect of Quality Management on Business Performances in Fundamental Manufacturing Industry (국내 뿌리산업에서 품질경영활동이 경영성과에 미친 영향)

  • Koo, Il Seob;Kim, Tae Sung
    • Journal of the Korea Safety Management & Science
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    • v.15 no.4
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    • pp.269-278
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    • 2013
  • Recently, fundamental manufacturing industry such as casting foundry, plasticity, welding etc. is rise to concerned. This study is the analysis of using structural equation method in order to verify the significant activation factor of quality management activities and the effect on business performance in fundamental manufacturing industry. To perform this research, we surveyed CEOs, managers, workers working for manufacturing business. We analysed valid 357 questionnaires that we could use for this research using SPSS 15.0 and AMOS 18.0. The results through this research is following. First, we verified the relationship between organizational supports and employee's participation to quality management activity, we could get the result that positive influence on to interrelation. Second, we analysed that organizational supports had a meaningful effect on not process performance but business performance. Third, we found that employee's participation to quality management activity had a significant to business performance, and process performance had a meaningful effect to business performance.