• Title/Summary/Keyword: Business Process Performance

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A Study on the Improvement of Noise Performance by Optimizing Machining Process Parameters on Ball Screw (가공최적화를 통한 볼 스크류의 소음성능 향상에 관한 연구)

  • Xu, Zhezhu;Choi, Jong-Hun;Kim, Hyun-Ku;Shin, Joong-Ho;Lyu, Sung-Ki
    • Journal of the Korean Society of Manufacturing Process Engineers
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    • v.10 no.1
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    • pp.54-61
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    • 2011
  • Ball screw systems are largely used in industry for motion control and motor applications. But the problem of noise, which really perplexes us, is highly correlated with the quality in ball screw systems all the way. In this paper, machining process parameters were evaluated in respects of technique, business, produce and quality to verify which impact influences the noise most. In order to adjust and compare, two comparison groups were set with the present parameters bench mark. Different ball screws were produced as specimens for the noise tests. Through comparing the noise performance of different parameters in the machining process respectively, a group of optimized machining process parameters were obtained. Another noise test was proceeded to know how noise performance was improved by optimizing the machining process parameters. At last, surface roughness tests have been done to know how surface roughness improved by optimization. The improvement of surface roughness is the main factor influences the noise performances.

LSTM-based Business Process Remaining Time Prediction Model Featured in Activity-centric Normalization Techniques (액티비티별 특징 정규화를 적용한 LSTM 기반 비즈니스 프로세스 잔여시간 예측 모델)

  • Ham, Seong-Hun;Ahn, Hyun;Kim, Kwanghoon Pio
    • Journal of Internet Computing and Services
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    • v.21 no.3
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    • pp.83-92
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    • 2020
  • Recently, many companies and organizations are interested in predictive process monitoring for the efficient operation of business process models. Traditional process monitoring focused on the elapsed execution state of a particular process instance. On the other hand, predictive process monitoring focuses on predicting the future execution status of a particular process instance. In this paper, we implement the function of the business process remaining time prediction, which is one of the predictive process monitoring functions. In order to effectively model the remaining time, normalization by activity is proposed and applied to the predictive model by taking into account the difference in the distribution of time feature values according to the properties of each activity. In order to demonstrate the superiority of the predictive performance of the proposed model in this paper, it is compared with previous studies through event log data of actual companies provided by 4TU.Centre for Research Data.

Development of Management Performance Index Building BSC System for Hotels (BSC 시스템 구축을 위한 호텔기업의 성과지표 개발)

  • Chung, Tae-Woong
    • The Journal of the Korea Contents Association
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    • v.8 no.9
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    • pp.234-241
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    • 2008
  • The feature of the hotel business as a labor intensive industry and its heavy dependence on man power is relatively bigger than other industries. the important factors influencing the customer`s decision making are tangible facilities and intangible service qualities. however, the changes in economic situation are also seriously influencing them. So hotels are started to find other IT(information technology) systems. BSC which has been recognized as one of barometers to establish management performance is one of them. The purpose of this study was to develop KPI(key performance indicator) by using the BSC(Balanced Scorecard) for evaluating hotel management performance. This thesis presents customer performance, inner process performance, learning and growing performance as non-financial factors and tries to examine the cause and effect in the hotel industry. Hotels have to know nonfinancial performance which has positively relate to financial performance. To introduce BSC system is not to lead increasing income and bettermenting service quality, satisfacting customer needa for hotels, But to lead developing value enhancement to hotel enterprises and present process.

The Classification of Manufacturing Work Processes to Develop Functional Work Clothes - With a Reference to the Automobile, Machine and Shipbuilding Industries -

  • Park, Ginah;Park, Hyewon;Bae, Hyunsook
    • Journal of Fashion Business
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    • v.16 no.6
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    • pp.21-35
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    • 2012
  • In consideration of the injuries and deaths occurring at manufacturing sites due to the use of inappropriate work clothes or safety devices, this study aims to categorize manufacturing work processes to develop functional work clothes for heavy industries including the automobile, machine and shipbuilding industries in South Korea. Defining the features of the work environments and work postures of these industries provided for a categorization of the work processes which would enable the development of suitable work clothes for each work process' category. The results of the study based on a questionnaire survey are as follows: Work process category 1, including steel panel pressing and auto body assembly, final inspection (in automobile) and inspection (in machine), requires work clothes with upper body and arm mobility and performance to protect from the toxic fume factor. Work process category 2, consisting of welding (in automobile), cutting-and-forming (in machine) and attachment-and-construction (in shipbuilding), requires clothing elasticity, durability and heat and fire resistance. Work process category 3 comprising welding and grinding in the machine and shipbuilding industries, requires work clothes' tear resistance and elasticity, particularly for lateral bending mobility, and work clothes' sleeves' and pants' hemlines with sealed designs to defend against iron filing penetration, as well as incombustible and heat-resistant material performance. Finally, work process category 4, including painting in machine and shipbuilding, requires work clothes with waterproofing, air permeability, thermal performance, elasticity, durability and abrasion resistance.

Comparative study on the performance of butt fusion-welding processes for nuclear safety class large-diameter thick-walled PE pipes

  • Zhenchao Wang;Bin Wang;Aimin Xiang;Di Jiao;Fa Yu;Qiuju Zhang;Xiaoying Zhao
    • Nuclear Engineering and Technology
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    • v.56 no.10
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    • pp.4184-4194
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    • 2024
  • New technologies in polymer synthesis and pipe extrusion equipment have led to the commercialization of high-performance, large-diameter, thick-wall high density polyethylene (HDPE) pipes. They have been used in the field of seawater transport and cooling to replace metal pipes, due to their advantages of high corrosion resistance and extensibility. Connection of HDPE pipe is important as it determines the safety of the entire piping system. Butt fusion welding is commonly used for HDPE pipe connection but may cause the formation of weak points in the welded joints, interfering the reliability of the pipeline system in the application of nuclear power plants. At present, there is a lack of research on evaluating the performance of welded joint for large-diameter thick-wall HDPE pipes made by butt fusion-welding. The purpose of this study is to investigate the influence of three different butt fusion-welding processes, i.e., single low pressure (SLP), single high pressure (SHP) and dual low pressure (DLP), by evaluating the performance of their welded joints, including characterizing tensile strength, extensibility, crystallinity and hardness. In specific, a thick-wall HDPE pipe with OD of 812.8 mm and wall thickness of 74 mm which is certified for nuclear safety class was used for study. Representative specimen from the outer, middle and inner part across the wall of the main pipe body and welded joints were taken for testing. Different test methods and specimens were designed to assess the feasibility of evaluating the welding performance from different welding process. The results showed that the mechanical properties of different locations of the welded joints were different, and the tensile strength and fracture energy of the middle part of the joint were lower than that of the inner and outer parts, which could be caused by the difference in the crystallinity and thickness of the melting zone influenced by welding processes, as can be seen from the analysis of DSC test and morphology observation. Hardness testing was conducted on the section of the welded joints, and it revealed that the micromechanical properties of the welded joints in the region of the heat-affected zone were enhanced significantly, which may be due to the annealing effect caused by welding process. In summary, The DLP process resulted in the best extensibility of the welded joints among three processes, suggesting that the joining pressure from welding process plays an important role in affecting the extensibility of the welded joints.

The Impact on the Business Performance of CRM System -Using the Balanced Scorecard- (고객관계관리(CRM) 시스템이 경영성과에 미치는 영향 -균형성과표(BSC)를 활용한 성과측정-)

  • Lee, Jae-Sik
    • Management & Information Systems Review
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    • v.29 no.3
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    • pp.97-121
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    • 2010
  • Many enterprises introduce CRM as a new process accessible to customers. And BSC forces managers to focus on balanced measures of business performance that are most critical. The purpose of this study is to find out the determinants of CRM adoption through the analysis which examine the relationship among the key success factors, and business performance using the BSC perspective. This study also gives the suggestion for the effective CRM implementation in the korean companies. This study has been conducted using the data collected from 115 companies implementing CRM. By analyses of the questionnaires, empirical results shows that the implementation of CRM has positive effect on business performance with 4 perspectives of BSC. The contribution of this study is that it provides a conceptual framework and empirical evidence of the causal relationship between key success factors, and business performance with 4 perspectives of BSC concept. This study showed that more consideration are essential to obtain balanced business performance for companies with CRM adoption plan.

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An Empirical Study on the Effect of Business Environment and Competitive Strategy on Business Performance in Shipping Company (해운기업의 경영환경 변화에 따른 경쟁전략 선택이 경영성과에 미치는 영향에 관한 실증 연구)

  • Kim, Bo-Kyung;Lee, Jae-Woo;Kim, Sang-Youl
    • Journal of Navigation and Port Research
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    • v.40 no.3
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    • pp.129-138
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    • 2016
  • Shipping companies involved in sea transportation service are exposed to uncertainty due to its volatile business environment. It is crucial that shipping companies take effective strategies to cope with uncertain business environments and to achieve high business performance. Using Porter's generic strategy, this study investigates the relationships between environmental uncertainty and competitive strategies, and the impact of competitive strategies on firm's business performance. To test hypotheses, OLS regressions and Tobit analysis were conducted on Korea shipping companies who provide global sea transportation service. The findings of this study can be summarized as follows. First, variation of environmental uncertainty affects cost-leadership strategy and differentiation strategy. Diversity of environmental uncertainty affects differentiation strategy, but not cost-leadership strategy. Second, firms attain business performance by using the cost-leadership strategy. That is, shipping companies can achieve high business performance by reducing their operating costs in the entire process of transportation service.

Manufacturing strategy and change programs of Korean firms (한국제조기업의 생산전략과 생산혁신활동)

  • 이승규;김진섭
    • Korean Management Science Review
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    • v.13 no.1
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    • pp.135-156
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    • 1996
  • The purpose of this paper is to study the links between manufacturing strategy and change programs of manufacturing firms in Korea. The nature of our analysis is more descriptive than normative or confirmative. First, we investigate the linkage between manufacturing strategy, manufacturing capability, change programs and performance measurement systems. Secondly, we intend to explore an empirical typology of manufacturing strategy and change programs. The initial findings of the study are as follows: Linkage between manufacturing strategy and change programs of manufacturing firms was not apparent. Flexibility as a strategic priority is positively related to the innovative change programs. There are two distinctive strategies of manufacturing firms in Korea, namely, quality strategy and balanced strategy. We identified three types of change programs, which are incremental change, administrative innovation, and process innovation. Incremental change group has represented low factor score in the change program dimensions. The firms in administrative innovation group mainly depend on information systems and business reengineering. Korean manufacturing firms seem to pursue process improvement by trying simultaneously incremental change in the process, managerial process improvement, and a little bit of innovative change. Performance variable utilization of the firms are not significantly different along with manufacturing strategies and change programs. We found, however, learning and improvement performance dimension is significantly related to flexibility variables. Process innovation group marked high score in usage of learning and improvement indices. The findings of this study seem to have various implications on realigning the manufacturing strategy, change programs, and performance systems in Korean firms.

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A Study on Foreign Entry in Korean Textiles and Fashion Industries (한국 섬유패션산업의 해외진출에 관한 연구)

  • Kim, Yong-Ju;Yu, Hae-Kyung;Kim, Hyun-Sook
    • Journal of the Korean Society of Clothing and Textiles
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    • v.34 no.9
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    • pp.1546-1557
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    • 2010
  • This study analyzes the status of foreign direct investment in Korean textiles and fashion firms and investigates the factors determining their performance. A total of 1,251 cases (including 1,116 manufacturers and 135 of distributors from the 2009/2010 Korean Overseas Business Directory published by KOTRA) were used. The results of this study are as follow: 1) In the case of manufacturers, China was the most heavily invested in country, and the Asian region that included China, Vietnam, Indonesia and Bangladesh consisted of 80% total investment. In cases of distributors, China was also the first ranking country and other countries, that included Vietnam, United States, and Japan are major ones. 2) In terms of the foreign entry mode, wholly-owned subsidiaries represented 90% of total cases. As the index of the degree of localization, the ratio of local employees was very high. 3) Different countries were utilized by year, type of business, and area of process. In manufacturers, Indonesia, China, and Vietnam were the most heavily utilized countries in the 1980s, 1990s, and 2000s, respectively. For distributors, China was the major market ill the 1980s and 1990s but Vietnam has emerged as the biggest market in the 2000s. In terms of area of process, China was for manufacturing fibers and fabrics, Vietnam was for most items, Indonesia was for assembly, knit, accessories, and Bangladesh was for embroidery and accessories. 4) The determining factors of the age of foreign business as the proxy index and performance of foreign business entry, were different by the type of business. For manufacturers, four factors including the dollar amount of investment, number of local employees, the mode of foreign direct investment, and entry to China were significant. On the other hand, only two factors including the dollar amount of investment and entry (other than China) were significant distributors.

Entrepreneurial Orientation and Export Performance of Emerging Market SMEs: The Moderating Role of Dynamic Capabilities in South Africa

  • ROBB, Charles;KIM, Eun-Mi;LEE, Jae-Woo
    • Journal of Distribution Science
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    • v.18 no.12
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    • pp.15-29
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    • 2020
  • Purpose: Due to an ever more interconnected global commercial environment, the role of SMEs from emerging markets has attracted considerable attention in business literature of late. Reinforced by strategic management theory, this study builds on aspects such as entrepreneurial orientation and dynamic capabilities to construct and test a framework that focuses on exploring their associations with export performance. Research design, data and methodology: To contribute further towards a deeper understanding of these markets, the current study empirically tests a model using data collected from 225 exporting firms located throughout South Africa. Results: The results from the data analysis show that entrepreneurial orientation contributes significantly towards improving the performance of South African SMEs. Additionally, this study integrates three dynamic capabilities in the strategy-performance relationship to test their interacting effects on the correlation between entrepreneurial orientation and export performance. Further findings advocate support for relationship-based capabilities playing a moderating role between entrepreneurial orientation and the exporting performance of small and medium firms emanating from emerging markets. Conclusions: Findings provide substance to the argument that entrepreneurship, as a strategy-making process, leads to export performance in emerging nations. Especially, this study provides several suggestions as to how small and medium-sized organizations can develop their exporting performance based on the research findings.