• Title/Summary/Keyword: Business Process Performance

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An Application of Case-Based Reasoning in Forecasting a Successful Implementation of Enterprise Resource Planning Systems : Focus on Small and Medium sized Enterprises Implementing ERP (성공적인 ERP 시스템 구축 예측을 위한 사례기반추론 응용 : ERP 시스템을 구현한 중소기업을 중심으로)

  • Lim Se-Hun
    • Journal of Information Technology Applications and Management
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    • v.13 no.1
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    • pp.77-94
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    • 2006
  • Case-based Reasoning (CBR) is widely used in business and industry prediction. It is suitable to solve complex and unstructured business problems. Recently, the prediction accuracy of CBR has been enhanced by not only various machine learning algorithms such as genetic algorithms, relative weighting of Artificial Neural Network (ANN) input variable but also data mining technique such as feature selection, feature weighting, feature transformation, and instance selection As a result, CBR is even more widely used today in business area. In this study, we investigated the usefulness of the CBR method in forecasting success in implementing ERP systems. We used a CBR method based on the feature weighting technique to compare the performance of three different models : MDA (Multiple Discriminant Analysis), GECBR (GEneral CBR), FWCBR (CBR with Feature Weighting supported by Analytic Hierarchy Process). The study suggests that the FWCBR approach is a promising method for forecasting of successful ERP implementation in Small and Medium sized Enterprises.

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A Study on Developing a Management System of Maintenance Historical Data for Effective Maintenance Performance of Building Managers (시설 관리자의 효율적인 유지관리 업무 수행을 위한 건축물 유지관리 이력정보관리 시스템 개발 연구)

  • Lee, Chun-Kyong;Park, Tae-Keun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2007.11a
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    • pp.312-315
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    • 2007
  • This study is aimed at developing a web-based management system of maintenance historical data, for effective maintenance performance and smooth exchange of information and communication between public facilities and public educational facilities managers. The current management state of maintenance historical data and its business process were investigated and analyzed, through interviewing with the persons in charge of managing each facility, by recognizing problems of maintenance historical data management that is able to be applied as a basis to judge facility deterioration and performance. In addition, this study suggests a maintenance historical data system of which DB may be applied to the practical business, by reflecting requests of the persons in charge of managing facilities, setting up the scope of system usage by facility, business phase and level of facility managers, and establishing a maintenance business process system.

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Next Generation Knowledge Management A Process Integrated Model of Knowledge Asset Utilization (업무-지식 통합기반의 차세대 지식경영 모델)

  • Sohn, Jung Hoon Derick;Seo, Kyong Ran
    • Knowledge Management Research
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    • v.11 no.2
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    • pp.1-16
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    • 2010
  • Despite the well accepted necessity and importance of knowledge management, cases of successful knowledge management are not easy to find. With a case study of a Korean organization, this research introduces an integrated knowledge management model, in which knowledge and work processes are combined to improved knowledge performance. Knowledge-work process integration facilitates knowledge asset creation, transfer, and utilization, through which inefficiencies in knowledge utilization may be removed and knowledge contribution to business performance may be enhanced. Knowledge-work process integration may further be aligned with innovation processes, enabling systematic and continuous knowledge based process innovation.

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A Study on Influence of Corporate Factor and ITO Range Factor on Outsourcing Performance -Moderating Effect of Supplier Suitability

  • YI, Seon-Gyu
    • Journal of the Korea Society of Computer and Information
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    • v.22 no.2
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    • pp.111-117
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    • 2017
  • This study analyzes the relative importance of the introducing factors for the critical success factors in the implementation stage of the lifecycle of ERP system using Delphi technique and Analytic Hierarchy Process(AHP). In the 1st layer of the hierarchy, technical factor is evaluated as the most important factor among organizational, technical, and supplier factors. In the 2nd layer, choosing a proper ERP package is evaluated as the most important factor within 15 factors followed by process-oriented approach, technical suitability, minimized customization, integration and association of system with trading parter, association with legacy systems, and support and involvement of top management. As a result of this analysis enterprise should choose an ERP package that is suitable to its business environment, and make the best use of(take full advantage of) best practice that ERP package provides to optimize the existing business procedure or process(to approach the existing business procedure or process). This study also shows the range of customization of the features provided by the ERP package should be minimized.

The Effect of Success Factors of Corporate Knowledge Management on Business Fidelity and Organization Performance: focusing on the mediating effect of organizational learning (기업의 지식경영 성공요인이 직무충실도 및 조직성과에 미치는 영향 : 조직학습의 매개효과를 중심으로)

  • Jeong, Myoung-Sun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.11
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    • pp.381-389
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    • 2017
  • Recently, due to the continuous changes in the business environment and increased competition, enterprises are introducing technology management to increase their value and enhance their competitiveness. In this study, based on the structural equations model, we investigated the effects of the core success factors of knowledge management on job fidelity and organizational performance and the mediating effects of organizational learning. In addition, organizational culture and information technology and process were assumed to be the key factors affecting knowledge management, and organizational learning was represented by experimental learning, indirect learning, and shared learning. As a result, it was found that knowledge management positively affects business fidelity and organizational performance and, even when it is mediated by organizational learning, it positively affects business fidelity and organization performance directly or indirectly. Therefore, we were able to confirm the importance of utilizing knowledge management in companies and to suggest an appropriate application scope for applying knowledge management and organizational learning.

A Study on Priority of Innovation Activity, Business Performance and Maximization Factors of SMEs. (중소기업의 혁신활동과 사업성과 극대화 요인의 우선순위 연구)

  • Kim, Chi-Kook
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.2
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    • pp.436-446
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    • 2018
  • The purpose of this study is to examine the priorities of innovation activities, business performance, and maximization factors of SMEs. Support programs for each government department are operated by various industries. Various supports, including subsidies, grants, marketing, planning, and education, are provided to each company. Therefore, this study aims to analyze and identify the priorities of innovation activities that have a positive effect on business performance. The efficacy of the proposed model and the psychometric properties of structure were analyzed using the analytic hierarchy process (AHP). The hierarchical structure of corporate innovation activities are composed of 'R&D' and 'government support', and 'Inside R&D, Outsourcing R &D, Consortium R&D'. As a result of analyzing companies that received more than one type of R&D government support, it can be seen that 'government support' (72.1%) is more important than 'research and development' (27.8%). In addition, this study found key sub-factors loadings including Assistant Support (30.1%), Tax Support (22.7%), Funding Support (18.8%), Inside R&D (10.8%), Outsourcing R&D (10.3%), and Consortium R&D (7.2%). Analysis results suggest that the priorities of detailed innovation activities of R&D and government support affect product innovation and process innovation, which in turn, influence business performance and maximization of SMEs. This implies that SMEs who want to participate in the government support project will be helpful in setting the direction of innovation activities. This study also suggests the importance of strategic priorities among the decision elements for CEOs.

A Novel Transflective-type LTPS-LCD with Cap-Divided VA-Mode

  • Kang, Seung-Gon;Kim, Seong-Ho;Song, Seock-Cheon;Park, Won-Sang;Yi, Chung;Kim, Chi-Woo;Chung, Kyu-Ha
    • 한국정보디스플레이학회:학술대회논문집
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    • 2004.08a
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    • pp.831-833
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    • 2004
  • A novel transflective-type LC mode with good display performance has been developed In order to drive both transmissive and reflective modes simultaneously without any modulation of gamma in a single-gap structure, we have introduced a new design concept in the reflective region, where the capacitance is separated into liquid crystal($C_{LC}$} and organic layer($C_{OL}$), playing a key role as a voltage divider in our cap-divided VA-mode. With this cap-divided method having both merits of simplifying process and good legibility, we have achieved good optical characteristics such as high contrast ratio and wide viewing angle in a single-gap homeotropic panel design.

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A study on factors Affecting Performance Assessment of Small and Medium Business R&D Project (중소기업 기술개발사업 성과에 영향을 미치는 요인에 관한 연구)

  • Kim, Yong-Sung;Han, Kyeong-Seok
    • Journal of Digital Contents Society
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    • v.19 no.3
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    • pp.595-603
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    • 2018
  • Recently, the government has been interested in the creative economy in order to create new added value through industries and cultures, jobs, and growth engines for talented people who have creative ideas. The government emphasized technology commercialization as a core task for the realization of the creative economy in the '5th Technology Transfer and Commercialization Promotion Plan' based on the 'Technology Transfer and Commercialization Promotion Act' in order to ensure that the technologies developed through R&D projects lead to new industries and job creation. It is necessary to study what kind of variables are influenced by specific variables in the utilization and process of the developed technology to lead the results as the proportion of national R&D budget is increasing and it is linked to the achievement of R&D purpose. Therefore, an empirical study was conducted to measure factors affecting performance for practitioners who evaluate the performance of SME technology development projects. As a result, Readiness, Technological Performance and Competency Assessment effect Performance Assessment positively.

The Performance of Franchisees from the Franchisor's and Franchisee's Intangible Assets

  • Kim, Young-Ho;Bae, Il-Hyun;Kim, Janghyun
    • Journal of Distribution Science
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    • v.16 no.4
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    • pp.35-47
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    • 2018
  • Purpose - This study seeks to find out the factors affecting the performance of franchisees from the franchisor's and franchise's intangible assets. In order to explain the process, this study explores the concept of LMX, Relational Capital, and Decision Rights Delegation. Research design, data, and methodology - To verify the proposed hypotheses, a questionnaire survey was conducted for franchise store owners, and to test the hypotheses, structural equation modeling was established. Results - First, franchisor's intangible assets affect the quality of LMX, but don't affect the relational capital. And the quality of LMX affects the relational capital. In addition, "the effect of delegation of decision rights on relational capital" and "the effect of relational capital on franchisee's performance" were significant. However, the effect of delegation of decision rights on franchisee's performance wasn't significant. Second, the intangible assets of the franchise have a positive effect on the quality of the LMX and the degree of delegation of decision rights, and the quality of the LMX has a positive effect on the delegation of decision rights. Conclusions - This study would suggest operational implications for the formation of vertical and horizontal relationships and the cooperation between the main members of the franchise business.

Analyzing the Impact of Inventory Management Performance on the Energy Efficiency in Korean Petrochemical Companies (재고관리성과가 에너지효율성에 미치는 영향에 대한 실증분석 : 국내 석유화학 기업을 대상으로)

  • Kim, Gilwhan;Lee, Jiwoong
    • Korean Management Science Review
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    • v.34 no.3
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    • pp.1-14
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    • 2017
  • This study empirically analyzes the impact of inventory management performance on the energy efficiency in Korean petrochemical companies. The concept of the distance function is used to define the energy efficiency and the estimation of the distance function is performed using the stochastic frontier analysis. The inventory turnover is selected as the variable indicating the inventory management performance of the company. The main results of this study are as follows. First, the inventory turnover has a positive impact on energy efficiency. Second, during the period over 2011~2015, while the gap in energy efficiency among the companies expanded, the average energy efficiency decreased. Third, the average energy efficiency in upstream process companies was greater than downstream process companies and the gap in energy efficiency among downstream process companies was greater than upstream process companies. Fourth, the average marginal effect of inventory turnover on energy efficiency increased gradually from 2011 to 2015. Finally, the average marginal effect of inventory turnover in downstream process companies was greater than upstream process companies, and the gap in the marginal effect of inventory turnover among downstream process companies was greater than upstream process companies. These results together imply the importance of inventory management in terms of energy efficiency.