• Title/Summary/Keyword: Business Process Performance

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Impacts of ERP Systems on Information Capabilities and Business Performance (ERP 시스템 수행이 정보활용역량과 사업성과에 미치는 영향)

  • Hong Sung-Chan
    • Journal of Internet Computing and Services
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    • v.6 no.6
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    • pp.45-56
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    • 2005
  • With rapid advances in IT and introduction to the concept of business process reengineering, many companies have used tremendous resources in implementing ERP systems to improve cost saving and operational efficiency, However, researchers and IT professionals have not clearly explained the roles and values of ERP systems in achieving business objectives. The purpose of the research is to analyze the differences of organizations' performances based on the organizations' ERP readiness, and to identify the roles of ERP systems in enhancing the organizatons' information capabilities and improving business performances, The findings illustrate that ERP systems implementation do not guarantee business performance improvements, and imply that the implementation of ERP systems is likely to enhance organizations' information capabilities, and information capabilities enhanced by the implementation of ERP systems can improve business performances.

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Implementation and Performance Evaluation of a Firm's Green Supply Chain Management under Uncertainty

  • Lin, Yuanhsu;Tseng, Ming-Lang;Chiu, Anthony S.F.;Wang, Ray
    • Industrial Engineering and Management Systems
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    • v.13 no.1
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    • pp.15-28
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    • 2014
  • Evaluation of the implementation and performance of a firm's green supply chain management (GSCM) is an ongoing process. Balanced scorecard is a multi-criteria evaluation concept that highlights implementation and performance measures. The literature on the framework is abundant literature but scarce on how to build a hierarchical framework under uncertainty with dependence relations. Hence, this study proposes a hybrid approach, which includes applied interpretive structural modeling to build a hierarchical structure and uses the analytic network process to analyze the dependence relations. Additionally, this study applies the fuzzy set theory to determine linguistic preferences. Twenty dependence criteria are evaluated for a GSCM implemented firm in Taiwan. The result shows that the financial aspect and life cycle assessment are the most important performance and weighted criteria.

MAINTENANCE SETUP AND SETUP PERFORMANCE IMPROVEMENT IN AN UNRELIABLE PRODUCTION SYSTEM

  • Lee, Chang-Hwan
    • Management Science and Financial Engineering
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    • v.3 no.1
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    • pp.57-74
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    • 1997
  • An EOQ-like inventory model for a manufacturing process is studied. The system is assumed to deteriorate during the production process. The results are either the production of a number of defective items, or the breakdown of the production machine. The optimal production lot size is derived. The model is extended to the case in which the probabilities of making defective items and machine breakdowns are a function of both the quantity (amount) and quality (performance) of the consumed setup cost (including the preventive maintenance cost). We further assume that the setup performance can be improved by investing in the performance improvement program. Hence, the same or a better setup outcome can be achieved with a lower setup cost. We then investigate the optimal setup cost and investment policy simultaneously, thereby achieving a better process quality and setup cost reduction concurrently.

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A Study on the Development of Green-tourism Performance Indicators by Using BSC on Rural Village (BSC에 의한 농촌마을 그린투어리즘 성과지표 개발에 관한 연구)

  • Um, Dae-Ho;Kim, Dae-Sik;Kim, Tai-Cheol;Kim, Eun-Soon
    • Journal of Korean Society of Rural Planning
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    • v.12 no.3 s.32
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    • pp.43-55
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    • 2006
  • Recently, increases of leisure activities and 5-day workweek system enforce government employ rural tourism policy and projects. Operating projects are Green Rural Experience Village, Rural Tradition Theme Village, etc. In this study under investigation of Green Rural Experience Village site, Green-Tourism performance indicators were developed. Green-Tourism performance indicators of rural village were developed by BSC(balanced scorecard) and AHP(Analytic hierarchy process). Four perspective of BSC are divided into financial perspective, customer, internal-business process, and teaming and growth perspectives. To develop green-tourism performance indicators of rural village, low perspectives of BSC are converted into investment effect, visitor, internal process, and village inhabitants perspectives. By these perspectives, green-tourism performance indicators of rural village were developed. Weighting values on importance were calculated by AHP. Performance indicators developed in this study applied in 12 villages. With the result, generally well-known villages gained high score, and in accord with survey content.

A Relationships between Knowledge Management Performance and Influence factors of knowledge Management in Small and Medium-sized Enterprises (중소기업에서 지식경영 결정요인이 경영성과에 미치는 영향에 관한 실증적 연구)

  • Song, SangHo
    • Knowledge Management Research
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    • v.6 no.2
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    • pp.47-68
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    • 2005
  • The Purpose of this study is to identify relationships between knowledge management performances and such Influence factors of knowledge Management as information technology, knowledge management process, culture & people, strategy & Leadership in Small and Medium-sized Enterprises. In order to test hypotheses, we collected data from 498 SME's employees, then analysed them by SPSSWIN. This results showed as follows; 1. All Influence factors of knowledge Management( information technology, knowledge management process, culture & people, strategy & Leadership) are to advance individual task effectiveness and organization effectiveness significantly. 2. Such Influence factors of knowledge Management as information technology, knowledge management process, culture & people are to improve business efficiency between the company. But strategy & leadership factor is not significant. 3. Influence factors of knowledge Management are different between knowledge performace factors such ac individual task effectiveness, organization effectiveness, and business efficiency between company.

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Business Process Support Based on IoT Technology (사물인터넷을 이용한 비즈니스 프로세스 지원방안)

  • Hong, Hyun-Gi
    • Journal of Convergence for Information Technology
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    • v.7 no.1
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    • pp.75-79
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    • 2017
  • The purpose of this paper is to propose a method for business process system (BPS) based on the Internet of Things (IoT). As the results of this research the IoT architecture and the business process design are derived. The main findings include the proposed IoT-enabled BPS method, illustrated by the description of the application and its assessment. In addition, the key business processes namely; remote machine monitoring; maintenance of machine; material procurement; product pricing; and information reporting system, are affected by IoT technology. The proposed method of this research could be the reference for the companies which want to have better management performance based on IoT technologies.

Knowledge Distribution Status of the Korean SMC's Technology Commercialization Process Using a Knowledge Map (지식지도를 이용한 중소기업 기술사업화 프로세스의 지식 유통 현황 분석)

  • Yoo, Keedong
    • The Journal of Society for e-Business Studies
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    • v.23 no.2
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    • pp.67-81
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    • 2018
  • Technology commercialization is a reward process for companies' various trials and investment to develop technologies, which can be regarded as a way to figure out company's business performance. To successfully attain companies' purpose via technology commercialization, a variety of knowledge which triggers and completes business activities are needed. This paper suggests a methodology to analyze problems and solutions around the technology commercialization process in terms of knowledge distribution status, especially focused on Korean SMC cases. The knowledge map of this paper is constructed from the knowledge networks and identifies problems and solutions of the target process. A case study for applying proposed concepts to SMC's cases is also performed by checking knowledge distribution status and extracting practical implications. This paper's ideas can be regarded as one of references for SMCs to prepare technology commercialization with guaranteeing facilitated knowledge distribution and utilization.

The Differential Effect of Task & Relationship Conflict: The Mediating Effect of Relationship Conflict based on the Conflict Transference, and the Moderating Effect of Team-Identification (과업 및 관계갈등의 차별적 효과: 갈등전이에 따른 관계갈등의 매개역할 및 팀 정체화의 조절역할)

  • Kim, Hack-Soo;Lee, Jun-Ho;Bae, Bum-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.5
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    • pp.2758-2768
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    • 2014
  • A research on differential effects of task and relationship conflicts claims positive effects of task conflict on innovation performance and negative effects of relation conflict on innovation performance. Yet, given the intimate interconnectedness of task conflict and relation conflict, task conflict, which has a beneficial impact on innovation performance, may have adverse effects on innovation performance as it goes through the process of being transferred to relation conflict. That necessitates the need for a way of management that can undermine the process of transference of task conflict to relation conflict, and team identification, which is a social identity of an individual and also a sort of positive, affective or cognitive bonds of such individual toward the team, can be an effective way of managing conflict. The research, which was conducted based on materials collected from 213 employees, confirms that such theory holds true for the real-life business environment. Based on the findings, this study suggested implications and directions for future research.

An Analysis on the Design for Safety Work Performance of Owner and Designer and Its Improvement Measures (발주자 및 설계자의 DFS 업무수행능력 분석 및 향상방안)

  • Shin, WonSang;Son, ChangBaek
    • Korean Journal of Construction Engineering and Management
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    • v.20 no.5
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    • pp.95-103
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    • 2019
  • While the Design for Safety (DFS) system has been introduced to Korea, the ordering parties and designers who are implementing this system still have a very low awareness of it. Most ordering parties and designers have a negative view of this system due to a variety of reasons, including the additional workload and their lack of professional manpower. The purpose of this study is to suggest measures to improve the DFS work performance by standardizing the DFS work process and analyzing the level of work performance in each business carried out by ordering parties and designers in order to ensure the efficient execution of DFS business. In conclusion, to improve the DFS work performance of ordering parties and designers, the development of a business support system is suggested, which supports key works such as the identification of risk factors, the provision of measures to reduce such factors, and risk assessment, and provides relevant information to allow ordering parties and designers to prepare the DFS report smoothly.

The Effects of Logistics Equipments Standardization on Business Performance (국내물류기기 표준화가 기업성과에 미치는 영향에 관한 연구)

  • 박형남;김원중
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.22 no.52
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    • pp.155-170
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    • 1999
  • I think that there are few domestic enterprises that recognize standardization of logistics equipments is necessary, which causes a lot of waste in costs and also reduces their business competitiveness. The purpose of this paper is to make the companies be aware of this situation, to exactly analyze where the Korean logistics equipments status are, and further to provide practical directions of methods and activities for effective standardization. Through analysis in the study, there were some findings, as listed below. First, the standardization level of each company varies depending on its own corporate characteristics. Second, if a company adopted standardization process in logistics equipments, it would accelerate process of work efficiency or productivity. Third, when logistics equipment are standardized, it would boost efficiency in storage utilization. Fourth, the delivery services through this standardized logistics would be implemented at a higher speed than before due to the accelerated flow of materials. According to the above findings, it is confirmed that logistics standardization would greatly affect on business performance positively. For the domestic manufactures to facilitate logistics system more easily, as an easiest way, it is required to build logistics standardization teams and surveys. Then afterwards, to achieve it earlier than expected, the company-wide education and training for workers have to be followed to let them be aware of necessity and inevitability about standardized logistics.

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