• Journal of Information Technology Services
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• v.8 no.2
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• pp.1-22
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• 2009

Recently, improving service quality for customer satisfaction is one of the most important issues and the task for the growth of company. Furthermore, plenty studies are going on progress to develop service quality in IT industry. There have been so many researches of product quality on package software but yet the service quality of package software has been rarely studied before. Thus, the purpose of this study is to formulate a scheme on how to enhance the competitivity of package software company by analyzing the impacts of these two factors on the customer satisfaction, Word-of-Mouth intention and the reuse intention. The study models have been designed and the hypotheses have been made through the examination of the precedent literature about package software product and service quality. A questionnaire survey was performed to collect information, and the unit of analysis was a person who used package software. This study used the statistical technique such as regression analysis. This study may be utilized as basic data for building marketing strategies when package software companies offer service to customers.

• Journal of Information Technology Services
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• v.11 no.3
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• pp.177-190
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• 2012

The purpose of this research is to find a better win-win growth strategy of Large and mid-sized IT service enterprises. Efficient win-win growth for large and mid-sized enterprises is essential for acquiring a solid global competitiveness in IT service industry. However, previous studies lack generalized and detailed findings, and therefore past strategies were based on fragmented analysis. To develop an efficient win-win growth for Large and mid-sized enterprises, global benchmarking and an in-depth analysis on deep-rooted problems in IT service industry has been conducted. Past and present policies on IT service industry have been reviewed based on desirable co-growth structure. Based on research, current policies are unable to support co-growth, and collaborative efforts between Large and mid-sized enterprises as well as square deals are necessary for win-win growth. A new policy paradigm has been derived and a roadmap for efficient co-growth strategy has been suggested. The results of this research can be used for building a better IT service industry polices. In future studies, a longitudinal analysis on the proposed co-growth strategy can be conducted.

• Knowledge Management Research
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• v.13 no.3
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• pp.1-16
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• 2012

Nowadays, many first-time Internet users start off heavily using SNSs (Social Network Sites), such as Cyworld, Facebook, and Twitter. The reason for the growth of SNS use is closely related to the various services of gaming, playing, using entertainment items, sharing knowledge etc., provided by the SNS; technically, the most important of the services provided would be the behavior of sharing knowledge among people connected and networked in the site. In sum, we assume that the users may communicate well with each other and pay attention to building a close social network using the abovementioned activities. However, researchers have just begun to focus on the issues explaining why Internet users rush into SNSs and enjoy their time there. Therefore, we investigated the reasons for posting and sharing knowledge voluntarily on the SNS and how others respond to the posted knowledge and are actually affected by the behavior. We applied social identity theory and social capital theory in this study to find which network externalities in SNSs may affect online identity-based attachment and cause them to produce a knowledge sharing generation. We found that people's online identity in SNSs is closely related to and influences knowledge sharing. This empirical study resulted in the importance of social relations in SNSs, which leads to sharing knowledge.

• Journal of Multimedia Information System
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• v.6 no.4
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• pp.265-270
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• 2019

The technology to locate an individual has enabled various services, its utilization has increased. There were constraints such as the use of separate expensive equipment or the installation of specific devices on a facility, with most of the location technology studies focusing on the accuracy of location verification. These constraints can result in accuracy within a few tens of centimeters, but they are not technology that can be applied to a user's location in real-time in daily life. Therefore, this paper aims to track the locations of smartphones only using the basic components of smartphones. Based on smartphone sensor data, localization accuracy that can be used for verification of the users' locations is aimed at. Accelerometers, Wifi radio maps, and GPS sensor information are utilized to implement it. In forging the radio map, signal maps were built at each vertex based on the graph data structure This approach reduces traditional map-building efforts at the offline phase. Accelerometer data were made to determine the user's moving status, and the collected sensor data were fused using particle filters. Experiments have shown that the average user's location error is about 3.7 meters, which makes it reasonable for providing location-based services in everyday life.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2015.05a
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• pp.890-891
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• 2015

With South Korea entering aging society, the problem of the elderly living alone is aggravating due to increasing health risks associated with social isolation. This should be counteracted by providing them with supports conducive to the recovery of social relationship and effective management of daily activities, such as health checkups, homecare services, chore services, and contents building for information service. This paper presents a human care system implementing miniaturization and portability for the elderly and other care recipients by integrating various contents into recipients' situation perception, direct experience, and sensor modules as a smartphone application in Internet of Things environment to facilitate their health status monitoring.

• Korean Journal of Health Education and Promotion
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• v.32 no.4
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• pp.25-35
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• 2015

Objectives: Health behaviors among young people group are strongly linked to healthy habit or life style in adulthood. This study performed to explore the essential components and effective strategies to develop the standardized program on healthy campus that could contribute to health status and sustainable health promotion among students, faculty, and staff in university health. Methods: To set up the priority and weighting of essential components and strategies on health promoting university, thirty one professionals who had majored in health promotion were selected for Delphi in Oct. 2011. Results: Barriers to success of the health promoting university were lack of interest and policies, incomplete process of health planning, absence of health-related personnel, and inadequate action plan. Essential components of healthy campus were raising fund, healthy policy, participation, human resource, and health promotion programs. Effective strategies were expanding of health promotion programs to improve lifestyle, improvement of campus environment, planning of healthy campus, development of infrastructure, and building up a healthy and safety campus. Conclusions: Health promoting university services support to achieve academic goal of student and helps to reduce absenteeism of university faculty and staff through the on-campus services that are accessible, student-focused, cost-effective, and high quality.

• Convergence Security Journal
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• v.16 no.7
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• pp.159-165
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• 2016

Through the NFV (Network Function Virtualization), companies such as network service providers and carriers have sought to dramatically reduce CAPEX / OPEX by improving the speed of new service provisioning and flexibility of network construction through the S/W-based devices provided by NFV. One of the most important considerations for establishing an NFV network to provide dynamic services is to determine how to dynamically allocate resources (VNFs), the basic building blocks of network services, in the right place. In this paper, we analyzed the latest research trends on VNF node, link allocation, and scheduling in nodes that are required to provide arbitrary NS in NFV framework. In this paper, we also propose VNF scheduling problems that should be studied further in RA (Resource Allocation).

• Journal of Korea Multimedia Society
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• v.8 no.8
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• pp.1142-1151
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• 2005

Various kinds of studies for building up U-Korea are now underway. Especially, RFID comes into the spotlight as a core technology of Ubiquitous. Though, the development of higher levels of application is far behind the hardware-based technology in RFID application system. For that reason, In this paper suggests technology using RFID on Ubiquitous and embodies the effective health care application which is one of the application services of user-centered environment It realizes the system which enables us to manage and send data about changing prescriptions and locations of patients effectively under the basis of RFID tag and mobile devices. It also provides the high quality of practical effectiveness of entire system throughout the realization of applications of application server and mobile device. on the basis of framework for providing the various kinds of services and physical elements.

• Journal of Korea Multimedia Society
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• v.17 no.12
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• pp.1484-1493
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• 2014

Recently, Industry 4.0 (next generation industrial revolution) designed by Germany to retain initiative in manufacturing business is actively studied. Goal of Industry 4.0 is 'Smart factory' which manages progress of production, supply logistics and services. To achieve the goal, we can construct value creation and new business model by integrating organically with production management systems which is existing and cyber-physical systems, Internet of Things, Services Internet and sensor, etc. However, if integration with production management systems does not work effectively by adding and developing new technologies, It does not have performance. Hence, in this research, we will analysis Industry 4.0 which is possible for small quantity batch production and one of the light and flexible manufacturing systems, and based on this, we will suggest methodology to horizontally integrate with production management systems.

• Journal of Information Technology Services
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• v.3 no.1
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• pp.127-146
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• 2004

Recently, Information systems (IS) outsourcing has been becoming a viable strategic alternative in the management of information systems. Accordingly, the demand of research in practice has been changed from how to decide IS outsourcing to how to manage IS outsourcing. However, there is little known about the management of IS outsourcing in existing literature. Moreover, the existing studies suggest conflicting solutions in accordance with their own perspectives : competitive relationship vs. cooperative relationship. The purpose of this study is to address this conflicting result, and consequently to enhance an understanding of IS outsourcing management by introducing the concept of interorganizational control. To meet this purpose, this study adopts Lee(2003)'s integrative model of IS outsourcing management based on the existing literature from different management disciplines and different perspectives, and then conducts four case studies. The result reveals that users, as well as IS manager, play a critical role in controlling IS outsourcing. Moreover, they implement a portfolio of control modes including both informal and formal modes. The result also suggests that the choice of particular control mechanism depends on client, supplier, task, and relationship characteristics.