• Title/Summary/Keyword: Boarding Environment

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The Effect of Waiting Environment of Airline Service on Perceived Waiting Time and Service Quality (항공사 서비스 과정의 대기환경이 지각된 대기시간 및 서비스 결과품질에 미치는 영향에 관한 연구)

  • Lee, Ji-Young;Han, Hee-Eun;Choi, Seong-Woo
    • The Journal of the Korea Contents Association
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    • v.16 no.3
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    • pp.575-585
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    • 2016
  • This study aimed to prove that the effect of waiting environment on perceived waiting time and service quality evaluation of airline service procedure. Survey was conducted by questionnaires that were distributed to international airlines passengers who arrived at the airport. Totally, 300 samples were circulated, and 231 samples among those were collected. According to the results, the suggested hypotheses were accepted except the regulation effect of waiting acceptability. Physical environment has positive effect on the airport and boarding gate, and human environment has more positive effect in-flight service procedure. Thus, variables are correlated among waiting environment, perceived waiting time, and service quality evaluation of airline service. Acceptability as moderating variable has no effect due to passenger's pre awareness of estimated arrival and departure travel time certainly. At the end of this study, the results of this research can be conjugable on the airline industry, however, some limitations should be discussed by further study directions.

A study on the work environment and accident exposure status of Tower Crane workers (타워크레인 작업 근로자의 작업환경과 사고 노출 실태에 관한 연구)

  • Choi, Seo-Yeon;Cho, Kee-Hong;Park, Dong-Hyun;Choi, Byung-Gil
    • Journal of the Korea Safety Management & Science
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    • v.17 no.3
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    • pp.115-123
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    • 2015
  • The study conducted statistical analysis of survey on the 239 workers participating in national Tower Crane installation/dismantlement in order to identify work environment and health hazard exposure of Tower Crane workers. Consequently for work related safety status of Tower Crane workers, the number of installation/dismantlement work was the highest at 15-20 times per month, and safety equipments were not arranged at work and they felt highly anxious when boarding on the Tower Crane. Furthermore, it is found that they feel anxious working in the influence of the weather, noise, vibration, wind, the sun ray, and structure characteristic. They have very low satisfaction in the insecureness of workplace and the work environment, and recognizes that their work affect highly on the health. 81.6% of workers have experienced accident at work, the cause of accidents were mainly due to poor work environment, and the health abnormality they have experienced were mostly fatigue and concentration reduction. For job stress, job demand and conflict in relationship were the highest sections. Total 66.5% of workers complained of musculoskeletal disorder related subjective symptom, and back pain patients were the highest of all groups.

A Study on the Management of Foreign Crew in Domestic Merchant Vessel (내항상선 승선 외국인선원의 관리에 관한 연구)

  • Kim, Young-Mo
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.18 no.2
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    • pp.123-129
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    • 2012
  • Cabotage means transportation of cargoes or passengers between two points within same country by vessel or aircraft which registered to foreign country. Cabotage regulation has justified by the protectionism in economic aspect and by national security in the defence of a country, thus most world's major countries including United States of America, Japan and European Union(outside EU) are executing cabotage. Even though Korean's controlled fleet ranked to 5th in the world, shortage and ageing of Korean domestic seafarers came to the restricted factor in the Korean domestic shipping. Resultingly Korean government permitted 530 Myanmarese and Indonesian seafarers to come on board in domestic vessel. In regarding to the Korean law, there are no direct relationship between boarding foreign crew in domestic vessel. However the baxic concept of cabotage will be spoiled by boarding foreign crew under the regulation of cabotage, so special treatment should be needed to cover the problems in coastal shipping arose form them. To minimize the problems derived from foreign crew, following actions are recommended; first, management skills of foreign crew are needed to overcome differences of communication and culture; second foreign crew supporting center should be established to counsel their difficulties; third, high level of manning companies should be promoted; forth, stabilized crew supply should be guaranteed by improving employment condition; finally, memorandum of understanding should be concluded between two countries to prevent seceders.

A Study on Comparison and Analysis of Motion Sickness Inquiry with MSI Calculation for Training Ship Kaya (실습선 가야호의 멀미도 조사와 MSI 계산의 비교 분석에 관한 연구)

  • Han, Seung-Jae;Ha, Young-Rok;Kim, In-Chul
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.20 no.4
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    • pp.412-418
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    • 2014
  • In this paper, for better boarding performance and pleasant boarding sensitivity of the ship, comparison and analysis was performed of motion sickness questionnaire with MSI(Motion Sickness Incidence) calculation based on ship motion theory(Strip Method) due to sea condition, incident angle in main sail way, economic speed, and calculation position of the training ship Kaya of Pukyong National University. On theses works, the rougher sea conditions became, the higher total motion sickness rate was occurred. The weights of vertical acceleration and the rates of MSI were higher at the bridge and the accommodation, which were located farther from the center of gravity of the ship. And effects of the vertical acceleration of the ship were increased in rolling then in head sea. In comparison between motion sickness questionnaire with MSI calculation, when the vertical acceleration increased, the motion sickness rate increased. The location to increase vertical acceleration and the location to cause motion sickness were agreed.

The Design of Training Contents for Marine Accident Investigators (해양사고조사관 교육 콘텐츠 설계)

  • Kang, Suk-Young
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.28 no.1
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    • pp.125-134
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    • 2022
  • The Korea Maritime Safety Tribunal is an institution that investigates marine accidents in accordance with the maritime safety adjudication procedure when marine accidents occur. It requires its investigators to be capable in specializing in marine accidents, including possessing the following: a level 2 or higher maritime license, experience on boarding, and specialized knowledge on ships. It also requires separate training for technical competency related to maritime accident investigations. However, the current education for marine accident investigators mainly consists of administrative tasks, which is not suitable to improving the investigator's technological competency, making its development urgent. This study aims to design training contents for marine accident investigators to strengthen their technical competence. To this end, we analyzed the contents of current investigator training, and reviewed the relevant laws and regulations, and training contents of investigators in advanced maritime countries and similar transportation institutions in Korea. According to the results, the training contents were designed to focus on strengthening technical competency, and proposed as a five-day course for basic and professional training. Based on the designed training contents, if in-depth research is conducted by sufficiently reflecting the working conditions of marine accident investigators in Korea, it will greatly help in improving the investigators' skills.

An Evaluation of Working Environment of the Ship Vibration by ISO Regulation (ISO규정에 의한 선박의 선내진동과 승선근무 환경평가)

  • Yu, Young-Hun
    • Proceedings of KOSOMES biannual meeting
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    • 2007.11a
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    • pp.139-144
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    • 2007
  • The vibration generated on shipboard is very important because it is greatly affect on the comfortable mind of passenger and working conditions et crews. Shipboard vibration is closely concerned with the development of propulsion method tint is main engine to decide speed of ship. To make the propulsion power, the main engine of ship engine room have continuous explosion process, so the shipboard vibration is generated The physiological damage and psychological damage of human body have caused by the vibration et shipboard In the case of the human body is exposed to the shipboard vibration, the evaluation of human exposure to whole-body vibration is prescribed in ISO 6954: 2000(E). In this paper, to evaluate the shipboard working environment, the vibration levels of two kinds of ship onboard were measured and compared with engine rooms, engine control rooms and bridges by the regulation of ISO 6954: 2000(E)

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Analysis of Built and Walking Environment for Coastal Ferry Terminal using IPA -Focusing on Yeosu Coastal Ferry Terminal- (IPA를 이용한 연안여객터미널의 시설 및 보행특성 분석 -여수연안여객터미널을 중심으로-)

  • Song, Tea-Han;Kim, Hwa-Young
    • Journal of Korea Port Economic Association
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    • v.37 no.3
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    • pp.93-104
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    • 2021
  • A coastal ferries, which serve as a mode between mainland and offshore islands, are frequently used by islanders and travelers visiting islands. Therefore, it is located in a place with good accessibility to the downtown so that users can use it conveniently. However, research on the built environment and walking environment of coastal ferry terminals has not been conducted to ensure that elderly islanders and general travelers can use comfortably the coastal ferry terminal. In this study, with a focus on the coastal ferry terminal space, the walking section was set as 1)the accessibility of the coastal ferry terminal, 2)the built environment for using the coastal ferry terminal, and 3)walking environment in the ferry boarding and disembarkation at the coastal ferry terminal, and 4, 5)walking environment in the ferry. An evaluation tool was developed to measure the walking environment for each walking section, and the importance and satisfaction of users were analyzed using the IPA for the Yeosu Coastal Ferry Terminal. As a result, in the process of approaching the ferry terminal, 'convenience of using public transportation by foot' and 'convenience of using signposts guiding the location and direction of the ferry terminal' were investigated as concentrated areas. On the other hand, the built environment inside the ferry terminal and the walking environment showed that the satisfaction of the users was high. Regarding the walking environment from the ferry terminal to the ferry, the 'surface walking environment of the walking path', 'convenience of walking with luggage', 'convenience of walking in the slope section', and 'convenience of walking in the ferry ramp section' showed low satisfaction. This study can be used as basic data for improving the facilities and walking environment of Yeosu Coastal Ferry Terminal and is expected to be used as data for comparative research with other coastal ferry terminals.

A Study on the HSE Monitoring System based on Smart Device for Establishing Evaluation System of the Combined Safety Index (종합 안전지수 평가체계 수립을 위한 스마트디바이스 기반 HSE 모니터링 시스템에 관한 연구)

  • Woo, Jong-Hun;Lim, Hyun-Kyu;Youn, Kyung-Won;Ham, Dong-Kyun
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.21 no.4
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    • pp.437-448
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    • 2015
  • In this paper, smartphone based measuring device was developed by integration of several sonsors such as moving, temperature, pulsation, respiration and hearing and sever/client programs was developed for the data acquisition and communication between smartphone and server computer. Then, the concept of CSI(combined safety index) was proposed for the comprehensive diagnositcs of workers status. For the validation of the proposed concept, the real data was acquired by boarding at training ship of korea maritime and ocean university. The acquired data was analyzed with the stochastical method of regressionn, then the meaningful result was driven that could explain the relation between the risky situation and the measured chronical data.

A Preliminary Study on the Physical Environment Characteristics of Free Shuttle Bus Interior for Vulnerable Pedestrian. - Focusing on the Characteristics of the Elderly - (교통약자용 무료 셔틀버스 실내의 물리적 환경 특성 예비연구 - 노인의 특성을 중심으로 -)

  • Jeong, Sang-Won;Nam, Kyung-Sook
    • Korean Institute of Interior Design Journal
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    • v.27 no.1
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    • pp.156-164
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    • 2018
  • This study analyzed the characteristics of Physical Environment of existing free shuttle bus Interior centered on elderly people who frequently use free shuttle buses. The purpose of this study is to provide basic data that can be used for improvement of existing free shuttle buses. In the case of the old type, in terms of accessible design, the middle entrance is not normally opened except the wheelchair occupant, so that the entrance of the front wheel is always used. Therefore, most elderly people go to the back seat and travel distance is twice longer. In addition, many stairs caused frequent inconveniences for boarding. In the case of the new type, it is planned to be a low-floor type, and various types of safety rods and handles, pictograms for enhancing the information convenience are well-equipped, and the measured value of the overall design characteristic is high. However, in the case of mental stability, it was confirmed that the seat of the bus is colored with a cold color system and is in a different relationship with the warm color which can feel mental stability. Overall, both old and new shuttle buses lack audiovisual feedback on bus routes and route guidance in terms of Supportive design. Also, since the cleaning tools and other miscellaneous items were left in the room, it became an obstacle to space utilization in terms of adaptable design. In terms of safety, both shuttle buses did not come into view with fire extinguishers shaded by miscellaneous items. Therefore, immediate action is unlikely in case of emergency. This problem should be resolved quickly.

A Study on the Systematization of Education after the Entry of Foreign Seafarers who is On-boarding in Ocean-going Merchant Vessel in Korea (외항상선 외국인선원 입국 후 교육의 체계화에 관한 기초연구)

  • Cho, Moon-Gyo;Lee, Jin-Woo;Kim, E-Wan;Lee, Chang-Hee
    • Journal of the Korean Society of Marine Environment & Safety
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    • v.25 no.7
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    • pp.858-866
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    • 2019
  • In line with the transformation of the shipping industry, the number of mixed-manning ships is on the rise - bringing foreign sailors aboard with their local sailors. During on-board work, a culture is formed according to mixed-manning, which leads to changes in on-board living environment. This causes various problems such as communication problems, and lack of education and training. In order to identify and solve problems caused by mixed-manning, this study presented a plan for systematic education of foreign seafarers. The officials in charge of the affairs of foreign sailors conducted questionnaire surveys at various shipping lines. The questionnaire survey results were analyzed using the IBM SPSS Statistic 26 program. Three improvement measures were proposed to solve the problems after identification of the types of education, education methods, and problems of foreign employees. This study revealed that it is imperative to systematize related education of foreign seafarers based on the results of the survey.