• 제목/요약/키워드: Blog commitment

검색결과 7건 처리시간 0.019초

블로그 몰입이 패션제품 구매행동과 정보 재생산 활동에 미치는 영향 -블로그 특성과 소비자 정보 다양성 추구를 중심으로- (The Effect of Blog Commitment to Fashion Product Purchase and Information Reproduction Behavior -Focus on Blog Characteristic and Consumer Information Variety Seeking-)

  • 김슬아;홍금희
    • 한국의류학회지
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    • 제35권9호
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    • pp.1028-1038
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    • 2011
  • A blog has significant effect as a new online medium and as a tool to share information with its powerful networking function. Blogs are established based on personal experience and their impact is stronger than conventional media in terms of informativeness, credibility and interactivity. Such characteristics of blogs lead to blog commitment (a phenomenon that has behavioral consequences) that eventually influences consumer fashion purchase behavior. The more a consumer is interested in fashion and seeks diverse information from a wide range of media, the more personally committed they become to certain blogs; in addition, they will also post the results of their fashion product purchases on their blog to further create and reproduce information. This research discovers how blog commitment affects fashion product purchase behavior and information reproduction activity among consumers as well as explores the impact of blog characteristics and information variety seeking by individual consumers on these factors. The data was collected from 428 adults who purchased a fashion product based on information they found on a blog. The results are as follows. First, blog characteristics are composed of accessibility, interactivity, credibility of the information, and informativeness. Second, in terms of the blog commitment, informativeness, credibility, and consumer information diversification (respectively), turned out to have positive effects; in addition, accessibility and credibility had positive effects for corporate blogs. The comparison between private and corporate blogs showed that consumers tend to be more committed to private blogs. Third, in terms of the brand attitude, private/corporate blog commitment, credibility, and consumer information diversification (respectively) had a positive influence. Fourth, blog characteristics and consumer information diversification led consumers (through private/corporate blog commitment) to form a favorable attitude towards the brand and purchase products that resulted in information reproduction of the purchased product.

패션블로그의 특성이 몰입, 만족 및 구전의도에 미치는 영향 (The Effects of Fashion Blog Features on Commitment, Satisfaction and Word-of-Mouth Intention)

  • 홍병숙;권유진;이재욱;류은숙
    • 한국의류학회지
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    • 제36권2호
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    • pp.244-257
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    • 2012
  • This study is to understand the effects of fashion blog features on commitment, satisfaction, and Word-of-Mouth intention due to the interest shown by fashion companies on fashion blogs as new marketing communication strategies. The survey was conducted from April $23^{rd}$ to May $2^{nd}$, 2011 and all 300 respondents had visited fashion blogs. The results of this study are described below. First, the study finds that fashion blog features have five dimensions; interactivity, information reliability, convenience of information access, reputation, and intimacy. Commitment consists of behavioral commitment and emotional commitment, and satisfaction consists of two dimensions; information satisfaction and usage satisfaction. Second, behavioral commitment, is positively influenced by all fashion blog features (except for the negative effect on interactivity). Blog features have a positive impact on emotional commitment (except for negative impact on reputation). Third, information satisfaction is influenced by all fashion blog features; however, usage satisfaction is influenced only by interactivity, reputation, and intimacy. Fourth, Word-of-Mouth intention is influenced by all commitment and satisfaction dimensions. The results of this study will help fashion companies use fashion blogs as marketing communication tools.

온라인 브랜드의 총체적 체험이 소비자-브랜드 관계 및 브랜드 애착, 브랜드 몰입에 미치는 영향 - 네이버 브랜드 카페 사용자들을 중심으로 - (The Effect of the Whole Experience of Online Brand on the Consumer-Brand Relationship, Brand Attachment and Brand Commitment : With the Users of Naver Brand Cafe)

  • 한광석
    • 경영과정보연구
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    • 제30권1호
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    • pp.159-185
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    • 2011
  • 본 연구는 온라인 블로그의 브랜드 커뮤니티를 통해 경험한 브랜드 체험의 다섯 가지 유형(감각적 체험, 정서적 체험, 인지적 체험, 행동적 체험, 관계적 체험)들이 소비자-브랜드 관계에 미치는 영향은 어떠한 차이가 나타나는지를 살펴보고자 하였다. 또한 이러한 총체적 체험을 통한 소비자-브랜드 관계가 브랜드 애착과 브랜드 몰입간의 구조적 관계가 어떻게 나타나는지를 실증적으로 분석하고자 하였다. 연구결과 정서적 체험, 인지적 체험, 관계적 체험은 소비자-브랜드 관계에 영향을 미치나 감각적 체험과 행동적 체험은 소비자-브랜드 관계에 영향을 미치지 않는 것으로 나타났다. 또한 브랜드 체험을 통한 소비자-브랜드 관계가 브랜드 애착과 브랜드 몰입 간에 나타나는 구조적 관계에 대해 살펴보았다. 연구결과 브랜드 체험을 통한 소비자-브랜드 관계는 브랜드 애착에 직접적인 영향을 미치나 브랜드 몰입에는 영향을 미치지 않는 것으로 나타났다. 브랜드 몰입은 브랜드 애착을 통해 영향을 미치는 것으로 확인되었다. 결국 브랜드 몰입은 브랜드 애착의 결과변수라는 선행 연구 결과와 일치되었다.

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Web 2.0와 전략적인 서비스 품질경영 (Web 2.0 and Strategic Service Quality Management)

  • 김계수
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2007년도 춘계학술대회
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    • pp.267-272
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    • 2007
  • A business is an organized. profit-seeking activity that provides goods and service designed to satisfy customer' needs. For years, Internet users have been dream of intelligent software agents that automatically prowl the online world and bring back high-quality information. In the era of web2.0, Internet users can communicate each other on open platforms(e-mail, Naver Knowledge-In. Cyworld, Wikipedia, and blog etc.). The author investigate the impact of web2.0 user's perceived value. affective commitment. brand equity on loyalty intention. The results suggest that excellent service quality will be alternative solving in web2.0 business environment.

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창의적인 UCC 제작에 영향을 미치는 동기 및 보상 체계에 대한 연구: 몰입에 매개 효과를 중심으로 (An Empirical Study on Motivation Factors and Reward Structure for User's Createve Contents Generation: Focusing on the Mediating Effect of Commitment)

  • 김진우;양승화;임성택;이인성
    • Asia pacific journal of information systems
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    • 제20권1호
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    • pp.141-170
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    • 2010
  • User created content (UCC) is created and shared by common users on line. From the user's perspective, the increase of UCCs has led to an expansion of alternative means of communications, while from the business perspective UCCs have formed an environment in which an abundant amount of new contents can be produced. Despite outward quantitative growth, however, many aspects of UCCs do not meet the expectations of general users in terms of quality, and this can be observed through pirated contents and user-copied contents. The purpose of this research is to investigate effective methods for fostering production of creative user-generated content. This study proposes two core elements, namely, reward and motivation, which are believed to enhance content creativity as well as the mediating factor and users' committement, which will be effective for bridging the increasing motivation and content creativity. Based on this perspective, this research takes an in-depth look at issues related to constructing the dimensions of reward and motivation in UCC services for creative content product, which are identified in three phases. First, three dimensions of rewards have been proposed: task dimension, social dimension, and organizational dimention. The task dimension rewards are related to the inherent characteristics of a task such as writing blog articles and pasting photos. Four concrete ways of providing task-related rewards in UCC environments are suggested in this study, which include skill variety, task significance, task identity, and autonomy. The social dimensioni rewards are related to the connected relationships among users. The organizational dimension consists of monetary payoff and recognition from others. Second, the two types of motivations are suggested to be affected by the diverse rewards schemes: intrinsic motivation and extrinsic motivation. Intrinsic motivation occurs when people create new UCC contents for its' own sake, whereas extrinsic motivation occurs when people create new contents for other purposes such as fame and money. Third, commitments are suggested to work as important mediating variables between motivation and content creativity. We believe commitments are especially important in online environments because they have been found to exert stronger impacts on the Internet users than other relevant factors do. Two types of commitments are suggested in this study: emotional commitment and continuity commitment. Finally, content creativity is proposed as the final dependent variable in this study. We provide a systematic method to measure the creativity of UCC content based on the prior studies in creativity measurement. The method includes expert evaluation of blog pages posted by the Internet users. In order to test the theoretical model of our study, 133 active blog users were recruited to participate in a group discussion as well as a survey. They were asked to fill out a questionnaire on their commitment, motivation and rewards of creating UCC contents. At the same time, their creativity was measured by independent experts using Torrance Tests of Creative Thinking. Finally, two independent users visited the study participants' blog pages and evaluated their content creativity using the Creative Products Semantic Scale. All the data were compiled and analyzed through structural equation modeling. We first conducted a confirmatory factor analysis to validate the measurement model of our research. It was found that measures used in our study satisfied the requirement of reliability, convergent validity as well as discriminant validity. Given the fact that our measurement model is valid and reliable, we proceeded to conduct a structural model analysis. The results indicated that all the variables in our model had higher than necessary explanatory powers in terms of R-square values. The study results identified several important reward shemes. First of all, skill variety, task importance, task identity, and automony were all found to have significant influences on the intrinsic motivation of creating UCC contents. Also, the relationship with other users was found to have strong influences upon both intrinsic and extrinsic motivation. Finally, the opportunity to get recognition for their UCC work was found to have a significant impact on the extrinsic motivation of UCC users. However, different from our expectation, monetary compensation was found not to have a significant impact on the extrinsic motivation. It was also found that commitment was an important mediating factor in UCC environment between motivation and content creativity. A more fully mediating model was found to have the highest explanation power compared to no-mediation or partially mediated models. This paper ends with implications of the study results. First, from the theoretical perspective this study proposes and empirically validates the commitment as an important mediating factor between motivation and content creativity. This result reflects the characteristics of online environment in which the UCC creation activities occur voluntarily. Second, from the practical perspective this study proposes several concrete reward factors that are germane to the UCC environment, and their effectiveness to the content creativity is estimated. In addition to the quantitive results of relative importance of the reward factrs, this study also proposes concrete ways to provide the rewards in the UCC environment based on the FGI data that are collected after our participants finish asnwering survey questions. Finally, from the methodological perspective, this study suggests and implements a way to measure the UCC content creativity independently from the content generators' creativity, which can be used later by future research on UCC creativity. In sum, this study proposes and validates important reward features and their relations to the motivation, commitment, and the content creativity in UCC environment, which is believed to be one of the most important factors for the success of UCC and Web 2.0. As such, this study can provide significant theoretical as well as practical bases for fostering creativity in UCC contents.

베이비부머 소비자의 온라인을 통한 외식정보채널유형 선택에 관한 연구 (Study on the Type of Selecting Channels through the On-Line about Restaurant Information by Baby Boomer Consumers)

  • 최수지
    • 한국노년학
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    • 제36권3호
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    • pp.711-726
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    • 2016
  • 본 연구는 베이비부머 외식소비자가 온라인을 활용한 외식정보를 탐색 시 1)군집에 따른 인구통계학적 특성의 차이 2)군집별 온라인 채널 선택유형의 차이를 분석하고자 하는데 목적이 있다. 본 연구에서는 최근 3개월 내 온라인 채널을 활용해 외식정보를 탐색한 수도권지역에 거주하는 베이비부머 외식소비자 총 280명을 대상으로 2016년 4월15일부터 4월 30일까지 조사하였다. 실증분석을 위해 빈도분석, 요인분석, 군집분석과 교차분석을 실시하였다. 요인분석결과 온라인 활용속성은 3개의 요인, 정보 유용성 몰입, 온라인 주도활동과 습관이 도출되었다. 요인분석을 바탕으로 베이비부머 소비자를 군집분석 하였다. 4개의 군집으로 온라인 적극활용형, 습관형, 온라인 주도 활동형과 소극활용형으로 세분화되었다. 군집별 인구통계학적 특성은 성별과 월평균소득에 유의미한 차이를 나타냈다. 개인형 온라인 채널에서 4개의 군집 모두 개인블로그, 페이스북, 트위터 순으로 선택하였다. 기업형 온라인 채널에서는 온라인 적극활용형과 습관형은 외식업체 공식홈페이지. 공식블로그, 공식페이스북, 공식트위터 순으로 선택하였다. 온라인 주도 활동형과 소극활용형은 외식업체 공식홈페이지. 공식블로그, 공식트위터, 공식페이스북 순으로 선택하였다. 또한 시사점과 향후도 논의하였다.

문화콘텐츠기술(CT) R&D 연계 고령친화산업의 수요와 공급에 관한 탐색적 연구 (An Exploratory Study on the Demand & Supply to Senior friendly industry to Culture Contents Technology(CT) R&D)

  • 김연정
    • 한국산학기술학회논문지
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    • 제10권12호
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    • pp.3848-3855
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    • 2009
  • 본 논문은 노인세대를 위한 고령친화산업으로서 노인여가산업과 관련된 정보기술(IT, CT)의 참여현황을 분석하고 노인을 포함한 소외계층을 타겟으로 한 '공공문화서비스' 분야의 CT R&D 로드맵과 현재의 기술현황을 제시함으로써 향후 베이비부머 세대 소비계층의 정보기술의 니즈를 충족시킬 수 있는 콘텐츠 기술(CT) R&D 분야의 정책적 방향을 제시하고자 한다. 고령친화 CT R&D의 수요측면에서 지식정보 고령친화산업의 성장과 정보통신기술, 문화콘텐츠 기술 참여 수요와 여가문화를 분석하여 디지털 기기와 서비스에 대한 중노년층의 참여현황을 분석하였다. 고령친화 문화콘텐츠산업의 기술 R&D 공급 분석에서는 문화관광부가 정한 주요 CT R&D 산업의 대분류 중 '게임'과 노인, 장애인을 타겟으로 한 '공공문화서비스 분야'의 기술공급 현황을 분석하였다. 고령친화 문화콘텐츠 산업의 기술 R&D는 창의적이고 감성적이고 경험에 기반 하는 소통할 수 있는 콘텐츠가 포함되어야 하며, 건강, 경제적 안정성과 정보의 공유와 같이 비 게임적 요소들에 대한 니즈를 충족시켜야 하는 것으로 나타났다.