• Journal of the Korean Operations Research and Management Science Society
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• v.26 no.3
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• pp.39-52
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• 2001

Recently, the assessment of a bank efficiency focusing on its branches has been conceived as important in developing a competitive strategy. DEA (Data Envelopment Analysis) model can be employed as an effective analysis model for such an assessment. Therefore, this paper proposes an analysis process using DEA model to conduct an efficiency assessment of bank branches. The proposed process includes a segmentation of branches considering their competitive environment and strategy for target market : this approach can help to develop effective strategies for each group of branches. The proposed DEA model can analyze efficiency in terms of not only cost but also marketing. Finally, a real case is analyzed, demonstrating the effectiveness of the proposed model and process.

• Korean Institute of Interior Design Journal
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• v.18 no.6
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• pp.211-220
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• 2009

In this study, the modifications of the interior of bank branches that caused by the banking strategy, as well as customers' behavior, since the financial crisis in the late '90s, are investigated. By selecting and analysing the aspects of remodeling of twelve(12) branches in the Chung-Cheong area, the study finds a certain pattern in the changes as follows: 1) the area of counseling, including 'private banking' is increased while conventional customer service area is substantially decreased. 2) Combined with ATM, high-counter area is functionally separated from low-counter in order to provide more expeditious service. 3) Due to the lack of space of newly furnished 'quick' service area that is located near the entrance of the bank, entering / exiting possibly becomes agitating experience for customers. More accurate estimation of traffic, and appropriate space should be allocated in planning the area.

• Industrial Engineering and Management Systems
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• v.14 no.4
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• pp.347-371
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• 2015

A hybrid procedure based on multi-Criteria Satisfaction Analysis (MUSA) and a Network Data Envelopment Analysis (NDEA) is proposed to evaluate the relative efficiency of customer services in bank branches. First, a three-stage process including sub-processes such as customer expectations, customer satisfaction, and customer loyalty, is defined to model the banking customer services. Then, fulfillment of customer expectations, customer loyalty level, and the customer satisfaction degree are measured and quantified through a multi-dimensional questionnaire based on customers' perceptions analysis and MUSA method, respectively. The customer services scores and the other criteria such as mean of employee evaluation score, operation costs, assets, deposits, loans, number of accounts are considered in network three-stage DEA model. The proposed NDEA model is formed based on multipliers perspective, output-oriented, and constant return to scale assumptions. The proposed NDEA model quantifies and assesses the total efficiency of main process and assigns the efficiency to customer expectations, customer satisfactions, and customer loyalties sub-processes in bank branches. The whole procedure is applied on 30 bank branches in IRAN. The proposed approach can be used in other organizations such as airports, airline agencies, urban transportation systems, railway organizations, chain stores, chain restaurants, public libraries, and entertainment centers.

• The Journal of Asian Finance, Economics and Business
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• v.7 no.7
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• pp.439-451
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• 2020

This study focused on researching the factors affecting retail banking efficiency of Vietcombank branches in the Mekong-Delta region. By collecting data from financial statements from 15 branches of VCB in the Mekong-Delta Region between 2015 and 2018, the paper applies DEA estimation to measure the effectiveness of retail banking activities and uses the Tobit regression model to identify factors affecting retail banking efficiency. The results demonstrate that the retail banking efficiency of branches averaged 52.5% during the period. The rating result shows the branches in An Giang, Can Tho, Dong Thap, Kien Giang, Long An, Phu Quoc and Tra Noc rank at the top technical efficiency. In group of medium efficiency, there are branches in Soc Trang, Tien Giang and Vinh Long. In the category of the poor efficiency are the branches in Bac Lieu, Ben Tre, Ca Mau, Chau Doc and Tra Vinh. The results also show that bank scale-related factors, capital adequacy, credit quality, time specific and region impact significantly the retail banking efficiency. The research not, only contributes to enriching the empirical research method but also is significant for the management activities in business developing strategies, improving the operational efficiency of Vietcombank in the region.

• Korean Institute of Interior Design Journal
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• v.16 no.3 s.62
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• pp.10-20
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• 2007

The materials on the development of modern architecture in Korea are being collected and organized in a systemic fashion. However, this is not the case with the materials relative to interior design. They are gradually disappearing or being lost. In particular, no serious attempt has yet been made to determine the characteristics and historic value of the interior design of the modern bank buildings. The purpose of this study is to trace the disappearing legacy of the interior design of modern bank buildings by learning the inner space arrangements of these buildings and the characteristics of modern interior design in order to determine the historic significance of modern commercial interior design. Banks of relatively large scale were selected for the purpose of this study. They consisted of: Chosun Bank(1911) and its Andong, Wonsan and Cheongjin branches; Chosun Shiksan Banks and its Busan, Daegu and Pyongyang branches; the Busan branch of the 18 Bank; Dongil Bank, Chosun Savings Bank(1935) and their branches. The study focused on the space arrangements and design characteristics of these banks. Although they aimed at modernization in designingtheir interior spaces, the modern bank buildings were not representative of any particular style of interior design. While western style designs were prevalent, eclectic designs incorporating many different styles existed. The characteristics of the interior design of banks of the time included installation of such decorations and use of high quality construction materials for interior and exterior expressing the wealth as to create an aura of credibility for the banks, while the floor arrangements were relatively stereotyped and simplified.

• Journal of the Korea Safety Management & Science
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• v.5 no.4
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• pp.267-278
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• 2003

Data Envelopment Analysis-Assurance Region(DEA-AR) model is used in this paper to investigate the efficiency and performance potential of Korean banks as they engage in activities that incur interest and non-interest expenses and produce income. DEA provides a measure of each bank's relation to the best-practice frontier for its competitors. This can provide a better quality-benchmark than using industry averages or a particular peer bank branches as the benchmark. The banks are classified into efficient and inefficient sets. Multiplier values for AR-inefficient banks with unique slacks indicate the potential for management to improve the bank's performance relative to its peers. DEA-AR that provide economically reasonable bounds for the multipliers lead to profitability potential, as distinct from efficiency, results.

• Journal of the Korean Geographical Society
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• v.39 no.5 s.104
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• pp.755-767
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• 2004

Based on a case study of bank's Automatic Teller Machines (ATMs) in Korea, this paper attempts to reveal dynamic changes occurring across the financial landscape with special emphasis on distribution pattern and location factors. Since the distribution of ATMs showed a concentrated pattern similar to that of bank branches, location quotients were examined to consider the effect of branches on ATM distribution. Furthermore, this study identified four factors that play pivotal roles in the location of ATMs. Compared to branch, location of ATM was more closely related to the population and demand factor, while the importance of local economy base and local economic power factor was reduced to some degree. This difference is attributable to the peculiar characteristic of the services offered by ATM. Lastly, demand factor turned out to be most influential in determining the ratio of ATMs to branches in each district, since lower deployment and operation costs allow ATMs to be more flexibly placed where demand for cash services is high.

• The Korean Journal of Ecology
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• v.12 no.3
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• pp.133-144
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• 1989

The morphology and flowering time of two Suaeda japonica populations from different habitats, the creek and the bank of the mudflat in Sorae, were surveyed. And standard transplantation and reciprocal transplantation were carried out to determine whether their characteristics were genetically fixed or not. Also soil sample of these habitats were analyzed. The amounts of loss on ignition, maximum field capacity, total nitrogen, exchangeable calcium and potassium, and soluble phosphorus were found to be significantly different between two habitats. Leaf thickness, leaf width, leaf length, stem height number of branches, and number of seeds were significantly different between plants of two populations. And flowering times of two populations did not overlap. According to the results of transplantation, leaf width, leaf thickness, and flowering times were the same as those at their original habitat. But the stem lenght, leaf lenght, number of branches and unmber of seeds were not. Therefore, the differences in the leaf length, leaf thickness, and flowering time seemed to bo genetically fixed. It were suggested that the creek bank populations of Suaeda japoinica were to be considered as different ecotypes.

• The Journal of Asian Finance, Economics and Business
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• v.8 no.8
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• pp.421-431
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• 2021

This study investigates the empirical linkages between ASEAN countries' institutional quality and financial inclusion using country data from 2008-2019. In this paper, six governance indicators from the World Governance index are used to measure the impact of institutions on financial inclusion. The PCA method's financial inclusion index is constructed from 3 indicators: penetration, access, and usage: penetration, access, and usage with six indices respectively as the number of ATMs per 1000 km², the number of bank branches per 1000 km², the number of ATMs per 100,000 people and the number of bank branches for 100,000 adults, the ratio of credit to private to GDP, and the ratio of deposit to private to GDP. Regression analysis with the Generalized Moments method shows the positive impact of institutions and other control variables like GDP per capita, inflation, bank concentration, and human development index on financial inclusion. Therefore, this study recommends that the government and policymakers in countries pursue the financial inclusion agenda to pay attention to the financial and economic indicators and institutional factors. This is because many savers, borrowers, and investors may not be protected when financial contracts are enforced or breaches occur in an environment where economic, legal, judicial, and political institutions are weak, such as in ASEAN countries.

• Journal of Wetlands Research
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• v.4 no.2
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• pp.57-66
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• 2002

The local storm occurred Nakdong river basin from August 4 to 11 of the year 2002, resulting in a record 500-600mm rainfall. The heavy rain continued for more than 10 days and especially between 3 to 4 am of August 9, 50mm per hour local storm occurred in Hanrim-myun area, Kimhae. 8 days after the storm, the water level of Nakdong river rose rapidly and the river flowed backward the branches. T he draining of the protected low wetland was unable and the water level of the inner bank area rose suddenly, causing the inundation in several areas. Baeksan bank of Nam river, Gahyun(Samhak) bank of Hwang river, and Kwangam bank of Shinban river, where the draining facilities were under construction or constructed recently, were failed by the piping around the draining culvert. This study analyze the cause of the damage in Nakdong river banks and suggests the countermeasures for future improvement. The damaged spot of the river bank was surveyed, and the rainfall and the fluctuation in the water levels were reviewed. Finally for the flood inundation prevention at the inner bank area, new floodplain management plan as the protect of low wetland established.