• Title/Summary/Keyword: B2B e-commerce

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The Factor Evaluation by Website Type based on a Kano Model (Kano모형을 이용한 전자상거래 유형별 웹사이트 요인 평가)

  • 김갑식;임준식
    • The Journal of Society for e-Business Studies
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    • v.9 no.2
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    • pp.1-16
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    • 2004
  • This study evaluates the factors of e-commerce websites using a Kano model. In this study, especially the Kano model is applied to both business-to-customer(B2C) and business-to-business(B2B) websites in order to reveal how factors are different between the two types, while previous research is limited to mainly evaluation of B2C websites. In addition, the factors on product types supported from websites are defined, which resulted in discovering the differences among the websites by product types. The contribution of this paper is as follows. Firstly, it reveals the actual B2B website evaluation as well as evaluation by product types such as physical and service product. Secondly, it reviews the B2B e-Commerce that will play a key role in the near future.

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전자상거래 분쟁해결제도의 개선방안에 관한 연구

  • Kim, Seok-Cheol
    • Journal of Arbitration Studies
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    • v.10 no.1
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    • pp.68-90
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    • 2000
  • This paper disscusses about the e-commerce and the various types of e-commerce disputes. Through empirical examination on the dispute consiliation system and by comparative analysis it is derived out of the weakness of current system and finally some suggestions for improvement. First, it is recommended that the more sophisticated knowledge concerning e-commerce should be proliferated through the existing institutions. For example, disputes for B2C could be managed by the consiliation system of consumer dispute consiliation in Consumer Protecion Board of Korea, while B2B by the arbitration system of the Korean Commercial Arbitraion Board. Second, the role of Korea Institute for Electronic Commerce established for the purpose of consiliation of e-commerce disputes is much emphasized. For successful achievement, it is necessarily required to reinforce the related laws, systems, institutions and human resources. Finally, it is also suggested that the the Korean Commercial Arbitraion Board and Consummer Protection Board of Korea fully cover consiliation and arbitration, while Korea Institute for Electronic Commerce activates its proper role of consulting and ad hoc arbitration by using electronic information. The paper points out the last one as the most desired practice.

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A Methodology to Integrate Public Processes with Private Processes for B2B e-Commerce (B2B 전자거래를 위한 공개 및 내부 프로세스의 통합 방법론)

  • Lie, Xizuo;Kim, Sun-Ho
    • IE interfaces
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    • v.16 no.4
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    • pp.432-440
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    • 2003
  • The inter-organizational business process is one of the hot issues in B2B e-commerce. In this paper, through the survey of the inter-organizational business process integration and the analysis of B2Bi related standards, e.g., BPML, WSDL, WSCI, and BPSS, we propose a method of linking BPML and BPSS specifications that can be used to integrate private processes with the public processes among enterprises. We also suggest an application example of the method by redefining a PIP of RosettaNet to the BPSS specification. The basic principle of the method is to maintain the independency of the existing BPML and BPSS applications and to construct an intermediary transformation module between the two applications.

A Study on the Effect of the Facilitating Factors of B2C eCommerce on the Online Shopping and the Overseas Direct Purchase (우리나라 B2C 전자상거래 촉진요인이 온라인쇼핑과 해외직접구매에 미치는 영향 : 택배물류기업의 과제를 중심으로)

  • Jung, Seok-Mo;Park, Seung-Lak
    • International Commerce and Information Review
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    • v.18 no.2
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    • pp.27-51
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    • 2016
  • The purpose of this paper is to examine correlations between the facilitating factors of the B2C e-commerce and the online shopping and the overseas direct purchase for the purpose of suggesting the successful logistics operational strategies for the domestic parcel delivery service companies. This paper conducts wide literature reviews and empirical analyses on relationships between the facilitating factors of B2C e-commerce and the online shopping and the overseas direct purchase in B2C e-commerce. We built two regression equations that dependable variables are the turnover of online shopping and the amount of imports by international postal logistics services respectively. The former equation's estimation results show that all the independable variables are affecting the dependable variable in the long-term jointly. And, the results show that the change of the turnover of online shopping is affected not only by the change of the usage count of a credit card and the real GDP, but also by the change of the error-correction variable. The latter equation's estimation results show that all the independable variables are affecting the dependable variable in the long-term jointly. Futhermore, the results show that the change of the amount of imports by international postal logistics services is affected not only by the change of the usage count of a credit card, the exchange rate and the internet protocol IPv4, but also by the change of the error-correction variable. Based on these research results, a high advanced strategic approach for optimum parcel delivery services is highly required.

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The Relationship between MRO E-Commerce System and Purchase Effects

  • Kwon, Soon-Won;Kim, Young-Ei;Youn, Myoung-Kil;Jeon, Ta-Sik
    • Journal of Distribution Science
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    • v.8 no.3
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    • pp.5-15
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    • 2010
  • Business corporations have become specialized and on the basis of various interests try to strengthen their competitiveness through a cooperative system of purchase, distribution, service and IT technology. And an advanced Internet-based electronic commerce has witnessed explosive growth and a business-to-business (B2B) electronic commerce. Through E-marketplace. business corporations achieve such diverse utilities as expenditure curtailment, process reduction and prime cost reduction. And with business depression worldwide and soaring prices of materials, many business corporations consider the introduction of comprehensive purchase of MRO (maintenance, repair and operation) materials. The Purpose of this study was to examine the definition of B2B E-marketplace and the utilities of MRO commerce correctly focusing on an empirical analysis of cases of MRO supply and purchase business corporations. The indications acquired from this research results are as follows. Firstly, as for MRO integrated purchase under the characteristics of the market environment, it had to use the supplier obligatorily through the integrated purchase on the level of CEO's decision-making or the group rather than the voluntary will of the purchasing department or the procurement department. Secondly, as for the present B2B E-marketplace MRO purchase, the purchasing agency business has formed the mainstream, but it is aiming at the diversification of the benefit by supplementing/correcting the business model such as category type, mediation business type, MRO-type advancing in the store inclusive of the purchasing agency business, keeping pace with the potential market of MRO. Thirdly, as for analysis of the products, the purchaser wants more various products and assortment of goods than those of the present time, and also to be provided with the precise product information. Especially, as the importance of the product sourcing becomes high, the whole energy has been bestowed on acquirement of the excellent suppliers. Fourth, as for use of B2B E-marketplace MRO integrated purchasing system, there are the purchasing companies complaining the inconvenience even until now, and there is the demerit spending the long time during the image move and the process treatment. It shall try to shorten the searching time and the process treatment time as the system is centered on the purchaser. In order to enhance the efficiency of MRO E-marketplace purchase, followings must be considered: First, because the importance of product sources ever increases, an excellent supplier must be secured earnestly. Second, the time of process must be reduced focusing on purchasers. B2B E-marketplace will increase and diversify electronic commerce continuously. Through MRO E-marketplace, business corporations will reduce expenditure, achieve a transparent and speedy trade, and purchase products of fine quality, thus establishing a most effective market. In addition, in this study the investigator brings focus into MRO which has not been clearly discussed in the academic and business world so far and intensively highlights an indirect material-oriented expenditure curtailment effect. By taking all the aspects of supplier, purchaser and practical economical value into account, the investigator presents a strategic direction for the successful comprehensive purchase of B2B MRO.

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Building a Successful e-CRM of the Horizontal B2B Between Small Businesses (중소기업간 수평적 B2B하의 성공적 e-CRM 구축)

  • Park Hyun-Cheol;Kim Dong-Gyu
    • The Journal of Information Technology
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    • v.5 no.4
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    • pp.65-72
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    • 2002
  • With the development of information technology and the rapid diffusion of Internet, the scale electronic commerce management is increasing year by year. Domestic small businesses also devote themselves to the creation of profits for the present and for the future, through active electronic commerce management. This paper aims to help small businesses to increase sales by presenting the direction for building a successful e-CRM of the horizontal B2B between small businesses.

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A Study on Settlement System of Disputes in Electronic Commerce (전자거래 분쟁해결 제도에 관한 소고 - 분쟁해결기관을 중심으로 -)

  • 강이수
    • Journal of Arbitration Studies
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    • v.13 no.2
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    • pp.69-102
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    • 2004
  • This paper discusses about the e-commerce and the various types of e-commerce disputes. Through empirical examination on the dispute consideration system and by comparative analysis it is derived out of the weakness of current system and finally some suggestions for improvement. First, it is recommended that the more sophisticated knowledge concerning e-commerce should be proliferated through the existing institutions. For example, disputes for B2C could be managed by the consideration system of consumer dispute consideration in Consumer Protection Board of Korea, while B2B by the arbitration system of the Korean Commercial Arbitration Board. Second, the role of Korea Institute for Electronic Commerce established for the purpose of consideration of e-commerce disputes is much emphasized. For successful achievement, it is necessarily required to reinforce the related laws, systems, institutions and human resources. Finally, it is also suggested that the Korean Commercial Arbitration Board and Consumer Protection Board of Korea fully cover consideration and arbitration, while Korea Institute for Electronic Commerce activates its proper role of consulting and ad hoc arbitration by using electronic information. This study results are how to minimize the disputes and the method of dispute settlement. Therefore, a role of arbitration proposed and emphasized. To protect the dispute in advance, it's suggested to revise rules timely following on technical changes, and emphasized that the dispute has to lead to arbitration settlement not for consuming unnecessary time and finance for enterprises and consumers.

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e-Marketplace 개요 및 향후전망

  • 서영보
    • Proceedings of the CALSEC Conference
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    • 2001.02a
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    • pp.183-196
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    • 2001
  • Internet 기반을 이용한 모든 거래 형태를 종합하여 e-Commerce라고 하고 있다. e-Commerce는 거래의 형태에 따라 다양한 종류로 분류되고 있다. e-Marketplacee는 B2B 거래의 한 종류로서 인터넷상에서 불특정 다수의 공급자와 수요자간의 비즈니스 거래를 유발시켜 주는 가상의 시장(매개 공간)으로 정의된다.(중략)

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The Effects of IT Group Efficacy on Firm's Performance in B2B Electronic Commerce (기업간 전자상거래에서 중소기업의 정보기술 집단효능감이 조직성과에 미치는 영향)

  • Choi, Hyuk-ra;Ryu, Il;Kim, Seon-Myung
    • Knowledge Management Research
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    • v.12 no.1
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    • pp.91-110
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    • 2011
  • The purpose of this study is to identify the impact of IT group efficacy of small business using B2B e-commerce on organizational performance. First, we conceptualized IT group efficacy, based on theories in regard to group efficacy, absorptive capacity, and electronic information sharing. And then we examine that IT group efficacy of small business setting up IS and performing B2B e-commerce increases absorptive capacity and electronic information sharing, and ultimately improves organizational performance. The result is that IT group efficacy has a significant positive effect on absorptive capacity, but doesn't have a significant positive effect on electronic information sharing. Also absorptive capacity has a significant positive effect on electronic information sharing and organizational performance, and electronic information sharing has a significant positive effect on organizational performance. Finally, we discuss about the limits and directions as well as the results and implications of this study.

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