• Title/Summary/Keyword: Aviation Service

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A Study on CNS/ATM and Performance Based Navigation (위성항법시스템과 성능기반항법에 대한 고찰)

  • Kim, Chang-Hwan;Jeong, Jong-Chul;Kang, Ja-Young
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.18 no.1
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    • pp.45-50
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    • 2010
  • Air Traffic Management aims to fulfill the requirement of the aviation demander by constructing the most effective and safety aviation systems for providing safety and cost-effective service. All concerned parties of aviation present the needs of improving Air Traffic Management system for solving the issue of the current system and the air traffic capacity in the 21st century, and introduce the significant improvements from the conventional technology and method for the past 40 years. Accordingly, ICAO promotes the development of innovative procedures and technologies to solve the problems and meet the demands. It is the concept of Performance based Navigation(PBN) based on Communication, Navigation, and Surveillance/Air Traffic Management(CNS/ATM). This study defines differences between RNAV and RNP RNAV as methods of air navigation based on the CNS/ATM, and needs and requirements of PBN as an emerging global standard. It also outlines basic elements supporting and implementing the PBN concept.

A Study on the Establishment of Management System for Continuing Airworthiness of Small Aircraft (소형항공기의 지속감항성 관리체계 구축을 위한 연구)

  • Yoo, Seung-Woo;Kim, In-Gul
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.23 no.2
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    • pp.57-62
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    • 2015
  • As the issuance of type certificate and production certificate for KC-100 Naraon, Korea is ranked as the State of Design and the State of Manufacture for civil aircraft specified in the Convention on International Civil Aviation. It means that another responsibilities are imposed and new frameworks are required for the airworthiness management including the continuing airworthiness. So far the minimum airworthiness management system was sufficient as the State of Registry for the aircraft operations and safety management. However, we need to establish and maintain the airworthiness management system for the effective certification and oversight of our air operators and approval holders. This paper introduces the new obligations under the Convention on International Civil Aviation, reviews the current aviation regulations and procedures and presents the strategy for the establishment of the regulatory system to ensure the airworthiness of aircraft.

A Research on Airline Customer Service Employees' Characters and their Service Attitudes focusing on K-Airline Service center (항공사서비스센터 직원의 개인특성과 서비스태도에 관한 연구 - K항공사 서비스센터를 중심으로 -)

  • Ha, Sook-Ja;Kim, Ki-Woong;Park, Sung-Sik;Choi, Duk-Jin
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.19 no.1
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    • pp.38-48
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    • 2011
  • This paper tried to research a field employee's character, its correlation to service attitude and its impact on service using MBTI characteristics functional indicators, working at airline customer service center. It is proved employees with Sensing Feeing(SF), Intuition Feeling(NF) and Intuition Thinking(NT) have showed lower satisfaction on their duty than employees with Sensing Thinking(ST) have. In analysis of MBTI characteristics' impact on organization-related characteristics, it is also found out employees with Sensing Feeing(SF) and Intuition Feeling(NF) have showed lower trust than employees with Sensing Thinking(ST) have. Considering other controled factors, this paper found that the more job satisfaction employees have, employees with 1 to 5 years of experience on their duty showed more significant service-focused attitude. Moreover, deputy directors or high-ranked people with the higher job satisfaction were seemed to be more service-oriented.

Survey of International GNSS Organizations (국제 GNSS 기구 동향 조사)

  • Jeonghang Lee;Jong Hyun Jeon;Jeongwan Kang;Jongwon Lim;ByungSeok Lee;Jung-Min Joo;Sunwoo Kim
    • Journal of Positioning, Navigation, and Timing
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    • v.13 no.2
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    • pp.117-129
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    • 2024
  • In this paper, we survey recent trends of International Global Navigation Satellite System (GNSS) organizations such as the International Committee on GNSS (ICG), International Civil Aviation Organization (ICAO), International Maritime Organization (IMO), and International Telecommunication Union (ITU), and investigate their impact on the maritime and aviation sectors. Each international organization promotes international cooperation, improvement of service quality, assurance of security, compliance with international regulations, and technological innovation and development. ICG develops a variety of satellite navigation enhancement systems. ICAO establishes international aviation regulations and standards to enhance aviation safety and security. IMO establishes international shipping conventions and rules to protect and regulate the shipping environment. Lastly, ITU establishes international communication regulations and standards. Investigation of such international organizations plays an important role in increasing the efficiency and reliability of GNSS systems. Each international organization promotes international cooperation, improvement of service quality, assurance of security, compliance with international regulations, and technological innovation and development. In the future, interoperability and compatibility with new satellite navigation systems and other GNSS and satellite navigation enhancement systems must be secured, so and thus investigation of international organizations must be conducted first.

Change of International Political Order s and International Aviation Orders - From the viewpoint of International Aviation Law and R.O.K- U.S Air Service Agreement - (국제정치와 국제항공의 질서의 변화 - 국제항공법과 한미항공협정을 중심으로 -)

  • Lee, Jong-Sik
    • The Korean Journal of Air & Space Law and Policy
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    • v.20 no.1
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    • pp.109-142
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    • 2005
  • This paper aims to study international political orders and aviational orders since the second World War, to investigate the influences between the two orders, to connect them with the air transportation service agreement between Korea and USA, and to prospect international aviation orders in the future. The first international aviation order after the second World War is built up by international public goods under hegemonic stability theory in the realistic international order. Second order is a kind of cooperation system through the international institutions under the neo-liberalistic international order from the late of 1970s. Third order is the multiple cooperation through the shared epistemology, understanding, and knowledge under the international social constructivism from the 1990s. This paper prospects that international aviation order in the future will be developed through the multiple channels for the civilian users' conveniences and the openness for the users.

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Effects of low cost airline cabin service quality, customer satisfaction, and loyalty to Airline (국내 저비용항공사의 객실서비스품질, 고객만족, 충성도와의 영향관계)

  • Park, Young Sik;Park, In Sil
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.25 no.4
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    • pp.101-110
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    • 2017
  • This research identifies the relation between the quality of cabin service(personnel and material services) in Korean low-cost airlines and resulting customer satisfaction and loyalty. Its aim is to provide low-cost airlines' international flights with basic information when building strategies, and to suggest a strategic implication for an original and competitive cabin service policy that can enhance customer retention. As a result of the analysis, first, hypothesis 1 on relation between the quality of Korean low-cost airlines' cabin service and customer satisfaction was all valid. Moreover, it was coherent with the results of previous researches. Second, hypothesis 2 on relation between the quality of Korean low-cost airlines' cabin service and customer satisfaction was also valid and coherent with previous studies. Third, hypothesis 3 on relation between customer satisfaction and loyalty was valid and coherent with existing studies. Consequently, this research suggests that in order to achieve the continuous retention of loyal customers through customer satisfaction, the quality of personnel and material service has to be considered primarily. In addition to that, this research also suggests that the original and competitive service marketing of low-cost airline is necessary for an airline to continue its profit-making.

A Study on the Establishment of Aviation Safety Leading Indicators (항공분야 예방안전지표 표준분류체계 수립에 관한 연구)

  • Jun-hwan Kim;Hyun-jin Paek;Jong-won, Lee;Joo-hyun Ahn
    • Journal of Advanced Navigation Technology
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    • v.25 no.6
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    • pp.456-465
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    • 2021
  • For predictive aviation safety management, the establishment of safety performance indicators to measure and manage the safety performance of service providers must be preceded. In particular, leading indicators are significant in that they play an important role in identifying and managing the causes of accident/incident in advance. However, the current safety performance indicators of the domestic aviation industry have limitations in that they focus on lagging indicators based on events that have already occurred. Therefore, the purpose of this study is to construct Korean leading indicators for preventive safety management. In addition, we verify the validity and importance of the indicators based on review of the experts and AHP analysis. This study is meaningful in that it can support the proactive safety management of the domestic aviation industry through the development of leading safety indicators, which have been relatively lacking in research.

Enhanced MAC Scheme to Support QoS Based on Network Detection over Wired-cum-Wireless Network

  • Kim, Moon;Ye, Hwi-Jin;Cho, Sung-Joon
    • Journal of information and communication convergence engineering
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    • v.4 no.4
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    • pp.141-146
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    • 2006
  • In these days, wireless data services are becoming ubiquitous in our daily life because they offers several fundamental benefits including user mobility, rapid installation, flexibility, and scalability. Moreover, the requests for various multimedia services and the Quality of Service (QoS) support have been one of key issues in wireless data communications. Therefore the research relative to Medium Access Control (MAC) has been progressing rapidly. Especially a number of QoS-aware MAC schemes have been introduced to extend the legacy IEEE 802.11 MAC protocol which has not guaranteed any service differentiation. However, none of those schemes fulfill both QoS features and channel efficiency although these support the service differentiation based on priority. Therefore this paper studies a novel MAC scheme, referred to as Enhanced Distributed Coordination Function with Network Adaptation (EDCF-NA), for enhancements of both QoS and medium efficiency. It uses a smart factor denoted by ACK rate and Network Load Threshold (TH). In this paper, we study how the value of TH has effect on MAC performance and how the use of optimal TH pair improves the overall MAC performance in terms of the QoS, channel utilization, collision rate, and fairness. In addition, we evaluate and compare both the performance of EDCF-NA depending on several pairs of TH and the achievement of various MAC protocols through simulations by using Network Simulator-2 (NS-2).

A Study of Passenger's Safety Perception on Domestic Low-Cost Carriers (국내 저비용 항공사 이용승객의 안전에 관한 인식 연구)

  • Kim, Yoon-Tae;Shin, Chan-Ho
    • Journal of the Korean Society for Aviation and Aeronautics
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    • v.15 no.4
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    • pp.53-63
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    • 2007
  • This paper examines the safety perception of passengers on low cost carriers which has made several accidents and incidents at the early stage of their business. The concept of low cost carrier is becoming more important to airline industry in Korea. This study achieves the first selecting attribute among airline service factors on domestic flights and try to indicate that how much the passengers trust in the safety of low cost carriers. It is also sets the comparative safety awareness between low cost carriers and two full service national carriers in domestic market. The safety perception of aircraft type can be a major factor for LCC choice in Korea due to frequent accidents and incidents for last two years. More than 60% of LCC passengers have increasingly considered the safety after recent accidents. The low cost airlines' images of the passengers showed that the first image of the LCC was the fare and the second image was safety. This study indicates that most of the LCC travelers will use the international low cost airlines when LCC extend their destination to adjacent countries. For the accomplishment of the low cost carriers' competitiveness in domestic market, they have to try to get rid of bad image for safety and pay extra attention to find out better services other than the safety and develop other strategies to compete against existing full service carriers.

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Design of Standard Encoder for Health information in aviation emergency medical service (항공응급의료체계에서의 의료신호 표준 부호화기 설계)

  • Lee, Yong-Hee;Kim, Soon-Seok;Kim, Dong-Ho;Lee, Deok-Gyu;Jeong, Ho-Young
    • Journal of Advanced Navigation Technology
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    • v.15 no.6
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    • pp.1173-1179
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    • 2011
  • In this paper, we propose the parser structure to realize the encoder which is standardized encoding rules to code and store the medical waveform such as an electrocardiogram or an blood pressure in aviation emergency medical service. To design the encoder based on the MDER, the effect on the scope of each tag should be considered. we design the parser with the root property which is to clarify the effect of scope between tags. the presented parser is implemented and compared with the other structures.