• 한국IT서비스학회:학술대회논문집
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• 2006.11a
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• pp.449-454
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• 2006

본 연구는 감리품질에 따른 감리성과와 프로젝트성과에의 영향으로 감리의뢰기관이 해당 감리기관에 재구매의도 또는 재계약의도에 대한 영향을 조사하였다. 연구결과, 설정된 연구모형을 중심으로 전반적인 분석을 수행하였으며, 경로분석 결과 모든 영향관계가 유의한 것으로 나타났다. 감리품질이 프로젝트성과와 감리효과 및 만족도에 정의 유의한 영향을 미치는 것으로 나타나 프로젝트성과와 감리 효과 및 만족도를 향상시키기 위해서는 감리품질뿐만 아니라 감리품질에 영향을 미치는 감리서비스요인에 대해 판단할 필요가 있으며, 감리효과와 만족도가 높으면 재구매에 정의 영향을 미치고, 프로젝트 성과가 높으면 재구매에 정의 영향을 미치는 것으로 나타났다.

• International conference on construction engineering and project management
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• 2005.10a
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• pp.1129-1137
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• 2005

ISO 9001 is being used by architectural design and engineering firms in order to strengthen the capability of business activities through the implementation of advanced ISO 9000. However, there have been significant problems in stable settlement of ISO 9000 in design and engineering company, which seem to be caused by lack of proper and comprehension. For the purpose this research was conducted by a cluster analysis of 646 audit reports out of representative 15 companies that have been audited from 1997 to 2003. The analysis showed that the most problems were generated in the areas of "Design and Development", "Production and Service Provision", and "General requirements" of ISO 9000. This research also shows that the corrective actions for disposition of nonconformities should be implemented to achive ISO 9000 standards.

• Journal of Korean Society for Quality Management
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• v.30 no.4
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• pp.15-25
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• 2002

This paper considers supplier selection process for e-business & ISO 9001 quality management system environments. Determining suitable suppliers in the electronic commerce has become a key strategic consideration. However, the nature of these decisions is usually complex and unstructured. In this paper, a Quality Estimated Supplier Selection (QESS) model is proposed to deal with the supplier selection problems in the e-business(Business to Business: B to B). In the supplier selection, quality management factors will be considered for the first time, and then price, and delivery etc. In the first level, we deal with the quality management factors such as quality management audit, product test, engineering man-power, capability index and training time etc., based on the five point scale. In the second level, a QESS model determines the final solution by considering factors such as price, production lead-time and delivery time.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.41 no.4
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• pp.160-170
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• 2018

This paper is an exploratory study on the success factors of Defence Quality Management System (DQMS) which is the certification system granted by the military for improving the quality of munitions. DQMS is established by adding military requirements to the ISO standard, thus, we especially focus on the additional requirements to figure out success key factors of DQMS certification. The 51 additional requirements of Korean Defense Specification (KDS) are empirically investigated from 67 companies that acquired DQMS certification. Firstly, we conduct an independent t-tests on 51 additional requirements of KDS 0050-900-3 to determine if there is a difference between an easily certified company and a hard-to-certify company, and obtain 8 requirements such as 'Internal propagation of performance', 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Documentation of equipment management', 'Inventory management', 'Packaging and identification', 'Guarantee of access to internal audit result for customers', 'Notification to the customer for improper product.' Secondly, we carry out an factor analysis to the 51 additional requirements for classification, and figure out that 4 requirements among the 8 requirements above mentioned are grouped together in the same factor. The 4 requirements are 'Preparation of documented work instructions', 'Work instructions in the workplace', 'Packaging and identification', and 'Guarantee of access to internal audit result for customers.' The result of this paper will provide useful information to the company preparing for DQMS.

• Journal of Korean Society for Quality Management
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• v.11 no.2
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• pp.25-31
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• 1983

Often arrangement for effective product assessment and audit have not been completely satisfactory. The underlying reasons are: (a) The lack of early evidence of new unit quality. (b) The collection and processing of data. (c) Ineffective data analysis techniques. (d) The variability of information on which decision making is based. Because of the nature of the product the essential outputs from an affective QA organization would be: (a) Confirmation of new unit quality. (b) Detection of failures which are either epidemic or slowly degradatory. (c) Identification of failure cases. (d) Provision of management information at the right time to effect the necessary corrective action. The heart of an effective QA scheme is the acquisition and processing of data. With the advent of data processing for quality monitoring becomes feasible in an automotive testing environment. This paper shows how the method enables us to use Automotive Testing data for the cost benefits of QA management.

• Journal of Information Technology Applications and Management
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• v.11 no.4
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• pp.147-167
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• 2004

This study was empirically performed to demonstrate the development propensity and quality of the public software projects in Korea. Tile sample employed in this study contains 168 auditing reports on 107 public software projects which were carried out in the period of 1998 to 2003. The important findings of this study can be summarized as follows. The quality issue in the development process is getting more important with the lapse of time. In addition, the importance of end users' conveniency increases from year to year. Although the Pareto Principle(20 : 80 principle) is not applied strictly, most problems are caused by a few items. Finally, we find evidence that the overall Quality of public softwares is positively influenced by the information system auditing.

• Journal of Korean Society for Quality Management
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• v.28 no.4
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• pp.106-118
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• 2000

We analyze the current quality management status for firms producing steel outfits of ships and develop an efficient QMS appropriate to Korean steel outfit industry. The firms recently obtained ISO 9000 certificates and are located in Pusan ${\cdot}$ Kyungnam district of Korea. The analysis is based on the audit results from ISO 9000 for seven steel outfit firms during last three years. We find out major requirements of ISO 9000 and investigate statistical relationship among major requirements, types of data, and groups of firms by using a statistical package, SAS. Recommendations regarding add-on requirements are suggested to install an efficient QMS in Korean steel outfit firms.

• Journal of Radiopharmaceuticals and Molecular Probes
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• v.1 no.2
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• pp.98-103
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• 2015

Good manufacturing Practice (GMP) regulation for diagnostic and therapeutic radiopharmaceuticals was prepared at 2014. The mandatory GMP regulation becomes effective on $1^{st}$, July 2015,with two years of grace periods. Korean radiopharmaceuticals GMP regulation was consisted of quality management, personnel, premise and facility, documentation, production, quality control and self-audit and they have a very similar structure to European Union and PIC/S GMP regulation. Here, we describe detailed description of GMP regulation each part and application to radiopharmaceuticals production. And we also compare Korea, Japan and USA radiopharmaceuticals GMP regulation. GMP is a method to maintain quality of radiopharmaceuticals in daily production and it must be embedded on the manufacturing operation and management.

• Journal of Service Research and Studies
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• v.7 no.3
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• pp.21-36
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• 2017

Recently in information business, managing and auditing are getting more difficult because of enlargement, intellectualization and convergence. In addition, ordering organizations have been having a difficult time choosing a service because not only there is a huge overlap between information audit system and PMO but also the work boundaries of those two are not clear enough. As the demand that a business managing and auditing frame work need to be more developed in terms of independence, quality, economic feasibility and responsibility has been increased, the Korea Association Of Information Systems Audit has been attempting to improve business management and audit system by proposing Unified Project Management Framework whose process is approximately constructed. This study introduces Unified Project Management Framework which is all-encompassing from the ordering at the very beginning of business to the operating in the post-processing step and then verifies its work scope through a comparative analysis with existing management systems. Also, this thesis examines the necessity of unification of audit system and PMO by analysing existing similar systems. At the end, this study, analyses the suitability of Unified Project Management Framework by evaluating it with IT goal frame of COBIT5 which is constructed based on BSC performance management index. The result of the analysis is expected to help people in charge understanding the features of Unified Project Management Framework before they apply it to practical business.

• Journal of Korean Society for Quality Management
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• v.41 no.3
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• pp.457-463
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• 2013

Purpose: For effective quality assurance activities, BOM-based quality assurance method is presented. This study introduces various BOM conversions such as Q-BOM, T-BOM, and S-BOM based on M-BOM structure. Methods: Product quality control via Q-BOM manages inspection/audit information, overall supply-chain of product, part requirements, and inventory status. T-BOM manages part traceability, and S-BOM enables statistical control over key process and parts at various hierarchy levels. Results: Quality plan template was developed based on the study results of BOM system including Q-BOM, T-BOM, and S-BOM. Conclusion: Through BOM(Q-BOM, T-BOM, and S-BOM) study and development of quality plan template, more systematic and comprehensive quality management plan is achieved.