• Title/Summary/Keyword: Attitude of Care Service

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Consumer Attitude towards Physicians' Duty to Provide Information and Patient' Self-determination Options and Related Variables (의사의 설명의무와 환자의 자기결정권에 대한 소비자태도에 관한 연구)

  • 서정희
    • Journal of the Korean Home Economics Association
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    • v.30 no.3
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    • pp.193-204
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    • 1992
  • The purpose of this article is (1) to measure the attitudes of health care consumers towards medical service, the physicians' duty to provide information and patient self-determination options, (2) to discover the their related variables. The attitude of health care consumers towards medical service reveals statistically significant corelation with age and education. Among the statistically significant independent variables it is significantly related with age in the multiple regression analysis. The attitude of health care consumers towards the physicians' duty to provide information reveals statistically significant corelation with age, education and the attitude of health care consumers towards medical service. Among these independent variables it is significantly related with the attitude of health care consumers towards medical service in the multiple regression analysis. The attitude of health care consumers towards patients' self-determination options reveals statistically significant corelation with age, the attitude of health care consumers towards medical service and the attitude of health care consumers towards the physicians' duty to provide information. Among these independent variables it is significantly related with the attitude of health care consumers towards the physicians' duty to provide information in the multiple regression analysis.

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The practices of dental implant maintenance care in dental service consumers according to their knowledge and attitude (지식, 태도에 따른 치과의료소비자의 임플란트 유지관리 실태)

  • Han, Su-Jin;Kim, Hyun-Jung;Han, Hwa-Jin;Yoo, Eun-Mi
    • Journal of Korean society of Dental Hygiene
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    • v.17 no.3
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    • pp.479-492
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    • 2017
  • Objectives: The purpose of this study is to understand the practices of the dental implant maintenance care according to knowledge and attitude toward dental implant in the dental service consumers. Methods: T-test, ANOVA, and cross tabulation were carried out to understand the knowledge and attitude toward the dental implant, the experiences of the treatments, and the practices of their maintenance care depending on the general characteristics and the oral-health education experience. The collected data were analyzed using by SPSS Windows Program 23.0. Results: The actual state of the implant maintenance care was revealed to be high in the use of oral care products with 83.9% and in the professional maintenance care with 86.0%. In terms of the implant-related experiences, the participation and the participation frequency in the professional maintenance care were resulted to be higher especially in those with more cases of surgical procedures and in those with more failure experiences. Examining the practices of management according to knowledge and attitude toward dental implant, the higher in knowledge and attitude led to the higher uses of oral care products. The periodically professional maintenance care was indicated to be received even if being taken high management cost. Conclusions: Effective education methods and programs are necessary to be developed and executed so that information and knowledge can lead the correct practices in the dental service consumers.

Analysis of Factors Affecting Satisfaction on Job of Long-Term Care Worker : Attitude of providing care services as a Mediators (요양보호사의 업무만족도에 미치는 영향요인분석 : 요양서비스 제공 태도를 매개하여)

  • Kim, Hye-Gyeong;Jeong, Jae-Yeon;Yoon, In-Hye;Lee, Hae-Jong
    • Korea Journal of Hospital Management
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    • v.25 no.2
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    • pp.14-24
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    • 2020
  • Purposes: The purpose of this study is to analyze the factor of affecting on job satisfaction by mediating attitude of care service. Methodology: (1)Identify socio-demographic characteristics, work characteristics, the elderly support period, the presence of education related to the elderly, the presence of service associated with the elderly, and significant factors of the research subjects. (2)Identify changes in the number of education and services before and after obtaining a caregiver qualification. (3)Identify the attitude of providing care services and job satisfaction according to the characteristics of the research subjects. (4)Identify the direct and indirect factors influencing job satisfaction by mediating the service attitudes of the research subjects. Findings: First, age factors have positive effects and the volunteering experience have negative effects on job satisfaction by mediating attitude of care service. Although the number of education class has increased after qualification, educational factors had no significant effect. Second, the longer elderly support period had a positive effect on job satisfaction. Practical Implications: This study is meaningful in that it identifies the direct and indirect impacts on job satisfaction through care attitudes. In the future, it will be necessary to pay attention to improving the quality of long-term care services by analyzing the influence factors more.

The Influence of Attitude toward the Elderly, Empathy and Job Stress on Quality of Service among Caregivers in Long-term Care Facilities (장기요양시설 요양보호사의 노인에 대한 태도, 공감, 직무 스트레스가 서비스 질에 미치는 영향)

  • Seong, Ji-A;Yeom, Eun-Yi;Lee, Jae-Hee
    • The Journal of the Korea Contents Association
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    • v.21 no.11
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    • pp.646-656
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    • 2021
  • This study examined effects of attitude toward the elderly, empathy and job stress on quality of service among caregivers in long-term care facilities. The participants were 133 caregivers in C province. Data were collected from May 1 to August 31, 2019 through self reported structured questionnaire. Data analysis was performed using descriptive statistics, t-test, ANOVA, Pearson correlation coefficient, and stepwise regression. Empathy correlated negatively with job stress and correlated positively quality of service. Attitude toward the elderly and job stress were negatively correlated with quality of service. Job stress, empathy and attitude toward the elderly explained 31.6% of variance in quality of service among caregivers in long-term care facilities. The findings indicate that caregivers' job stress, empathy and attitude toward the elderly are important factors to be considered for the improving quality of service among caregivers in long-term care facilities.

The Factors Influencing Careworker's Care Performance for Elders with Dementia (요양보호사의 치매노인 돌봄 이행에 영향을 미치는 요인)

  • Noh, Jun-Hee;Lim, Eun-Ju;Hur, Jung
    • The Korean Journal of Health Service Management
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    • v.6 no.3
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    • pp.75-84
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    • 2012
  • The purpose of this study was to identify factors that have impact on taking care of dementia elderly people by careworkers. 212 careworkers participated in the survey. The data was analyzed by SPSS/WIN 18.0 program. The mean score of knowledge of dementia was 16.19, and attitude was 34.42, and the level of care performance for elders with dementia was 102.18. It was shown that the more positive attitude the careworkers had, the higher level of care performance occurred(r=.41, p<.001). As a result of analyzing the main factors affecting the level of care performance for dementia elderly people, attitude toward dementia(${\beta}$=.41, p<.001) and the level of education(${\beta}$=.27, p<.001) appeared to be significant explanatory variables, and this model's explanatory power was 27%. To settle a long-term care insurance successfully, the qualifications for careworkers are needed to be reinforced, and the ways to improve a positive attitude towards dementia elderly are also required to be come up with.

A Study on Nutrition Knowledge, Dietary Attitudes and Nutrition Education Needs among Child-Care Teachers (일부 보육교사의 영양지식과 식생활태도 및 영양교육 요구 조사)

  • Choi, Kyung-Suk
    • Korean Journal of Community Nutrition
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    • v.15 no.1
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    • pp.137-148
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    • 2010
  • This study was conducted on 175 child-care teachers, who participated in in-service education, to research the methods to improve child-care teacher's nutrition management capability for infants and children. Investigated results of child-care teachers' nutrition knowledge, dietary attitude status, and needs on nutrition education in child-care centers are as follows: The score of child-care teachers' nutrition knowledge was 10.83 points out of 15, which is about 72%. Total score increased as teachers' age but not significantly different from their career duration, since teachers who have a child-care career less than 5 years acquired 10.91 points, which is higher than 10.64 points of teachers having more than 5 years of child-care career. Teachers' average recognition to the nutrition knowledge was 90.6%, increased significantly by the older they are, and decreased according to the accumulation of their career. The average accuracy of the nutrition knowledge was 79.7%, increased in proportion to the teachers' age. The marks of child-care teachers' dietary attitude were 41.3 points (possible score range 5-50) and 83%, older teachers tended to have more desirable dietary attitude. As indicated by the increment of child-care career, the score of emotional attitude tended to be increased but which of cognitive and behavioral attitude showed a declining tendency. Nutrition information which child-care teachers were mainly interested in were correct selection of food (58.1%), obesity and weight management (52.7%), and nutrient content of food (44.9%). Nutrition education contents which child-care teachers needed were 'nutritious food and menu for child' (72.2%), 'health management of child' (69.2%) and meal management of child (40.2%). Nutrition education methods, which child-care teachers considered as of desirable ones, were cooking class of small scale (31.8%), visiting class at child-care center (26.5%). In consequence, the nutrition knowledge and dietary attitude of child-care teachers were not good and showed different issues by age and career duration. Therefore, it is requisite to intensify nutrition management courses in child-care teachers' qualification and in-service education courses which has actual necessity and suitability based on teachers' age, career, and the type of child-care center, and to disseminate these through public health centers and child-care & education information centers to pursue the efficient balance of nutrition education programs.

Home Care Services Utilization and Satisfaction for Clients with Cancer (항암화학요법 환자의 가정간호 이용 양상과 간호 만족도)

  • Kim, Yun-Ok;Baek, Hee-Chong
    • Journal of Home Health Care Nursing
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    • v.10 no.2
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    • pp.132-140
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    • 2003
  • This study was to identify the utilization of home care service and home care nursing satisfaction for clients with cancer who had completed secondary and tertiary chemotherapy session. Raw data was collected by reviewing charts and questionnaire of 23 clients with cancer between September, 2002 and November 2002 at an university hospital located in Seoul. Korea. The result are as follows: 1. Characteristics in the use of home care: After applying for home care service, patients were visiting an average of 1.88 days later. The major purpose of using home care service was to help recovery after hospitalization or to maintain present health. The average period for home care service was 14.6 days, with 4 visits over this period, for 35.78 minutes per visit. 2. Content of home care service: A total of 47 items of service were provided - basic nursing care, education and counseling, and therapeutic nursing care. On every visit, an average of 19 items of home care service were provided, and the majority (7 items) were therapeutic nursing care. 3. Satisfaction with home care services: Satisfaction was very high, an average of 3.88 on a scale of 4 points. Both patients and families expressed high satisfaction with all sub-domains of nursing care: guidance by the home care nurses, knowledge, skill, attitude, interpersonal relationships, emotional support, and accessibility. In conclusion, home care served basic nursing care, teaching and counseling, and therapeutic nursing to clients with cancer going through secondary or tertiary chemotherapy. Therefore they changed knowledge and attitude to disease and treatment which were difficult to change.

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A Study of Preference and Satisfaction Factors between Senior Specialized Hospitals and Senior Care Facilities for Senior Stroke Patients (뇌졸중 환자들의 노인전문병원 및 노인요양시설 선택요인과 이용만족도)

  • Ahn, Kwang-Ho;Sohn, Tae-Yong;Oh, Hyohn-Joo
    • The Korean Journal of Health Service Management
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    • v.5 no.1
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    • pp.147-158
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    • 2011
  • This study compares the degree of satisfaction and the causes of selecting facilities for stroke patients in the senior specialized hospitals and other senior care facilities. The research results are followed. First, The patients who held the level of senior long-term care used senior specialized hospitals, while the patients who had the level of 2 or 3 degree used senior care facilities. The patients helped by cooperative care service used senior care facilities, and the patients helped by private service or family service used senior specialized hospitals. Second, The patients in senior specialized hospitals had affirmative attitude for their service system, while the patients in senior care facilities preferred their various service systems. In the satisfaction of the facilities, the patients in senior care facilities felt more satisfaction to staff, environment, service, and other factors than the patients in hospitals did. Third, in the result of logistic analysis, the patients had an affirmative attitude in case that they had spouse, experience of senior specialized hospitals or senior care facilities, without senior long-term care insurance. They also valued the service standard and the staff quality. As this study points out, the overall preference is higher in the senior care facilities. So, the stroke patients recognized the new role between the hospitals and the facilities after the establishment of long-term senior medicare system. This research had some limitation for the research areas and numbers. So the data analysis for the types of facility and the responses may not be generalized. However, the standard of choosing facility and satisfaction will be a guideline for establishing a new future role between hospitals and facilities. This result will be used as a basic data for the renovation of long-term senior medicare insurance.

Study on SNS Information and Quality of Service (SNS 정보와 네일서비스 품질 및 만족도 관련 연구)

  • Li, Shun-Hua;Choi, Seong-Hye
    • Journal of Convergence for Information Technology
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    • v.11 no.1
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    • pp.225-235
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    • 2021
  • This study presents how the recognition of nail care shop's SNS information and nail care service's quality affects to customer's satisfaction, with 257 women who is aged between 20 and 50, with survey. The recognition of nail care shop's SNS information is comprised with understanding, utilization, and loyalty. The recognition of nail care service's quality is comprised with external service, internal service, and the service attitude of employee. All the factors are verified with feasibility study and reliability test. The information about nail care service can be found at the internet and SNS most. The recognition of nail care shop's SNS information has positive effect with the satisfaction of SNS, and the recognition of nail care shop's quality has positive relationship with the satisfaction of nail care service. The various utilization of SNS service with systemic service attitude of employee can lead to positive effect of promoting a nail care shop.

Attitudes and Expectations of Well-being Improvement toward the Employer-supported Day Care Service of Dual-earner Parents (맞벌이 부모의 직장보육에 대한 긍정적.부정적 태도와 복지향상 기대)

  • Kim, Sun-Ae;Han, You-Jin
    • Korean Journal of Human Ecology
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    • v.14 no.3
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    • pp.351-363
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    • 2005
  • This study examined the relations between dual-earner parents' attitudes toward the employer-supported day care service and their expectations of well-being improvement. The data of this study were collected from 271 dual-earner couples. The main results of this study were as follows: 1) Dual-earner parents showed more positive attitudes toward the employer-supported day care service. 2) Significant difference by sex was observed in dual-earner parents' attitudes toward the service: Mothers displayed more positive attitudes than fathers. Also, either being positive or negative in the attitude differed according to the respondents' income and job. 3) Parents' attitude toward the day care service was significantly correlated with expectations of well-being improvement. The more positive attitudes they showed about the service, the more expectations of well-being improvement they reported, and vice versa. 4) Positive (employers, parents, children) and negative (parents) attitudes were significant variables predicting parents' expectations of well-being improvement.

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