• Korea Trade Review
• /
• v.45 no.6
• /
• pp.77-97
• /
• 2020

This study investigates the effects of O2O-based mobile shopping application (O2O MSA)'s information and service quality on the user's perceived privacy protection, satisfaction and loyalty. In this study, 969 questionnaire reponses were collected, out of which 555 were used to estimate the structural paths using PLS-SEM (partial least square structural equation model) for the hypothesis test. Our empirical findings are drawn from Chinese respondents that live in a 1-line city in China and use O2O MSAs serviced by China's leading companies. This study examines and confirms that qualified information and service of O2O MSA positively affect both perceived privacy protection and customer satisfaction, which finally leads to customer behavioral loyalty through the perceived privacy protection. Further, this study presents effective practical implications for application development strategy suitable for users in the O2O-based mobile shopping industry.

• Journal of Information Technology Application
• /
• v.3 no.4
• /
• pp.119-134
• /
• 2001

Improving software product quality is a key to increasing user satisfaction and to achieving competitive edge. There are two approaches to assure high software product quality; development process-oriented and product-oriented. There have been many efforts for improving software quality through process certification, for example, CMM, ISO 9000 family, ISO/IEC 12207, SPICE and Bootstrap. However, a good process alone cannot guarantee good product quality. A need for the evaluation of software product quality by an independent third party is growing rapidly for several reasons. We are concerned with an application of Statistical Quality Control (SQC) to the evaluation of software product quality to obtain the efficiency of evaluation processes and the objectivity of evaluation results. Methods for selecting test cases using a random sampling approach have been discussed and methods for selecting acceptance criteria with respect to software product quality have also been suggested.

• Journal of Korean Society for Quality Management
• /
• v.44 no.2
• /
• pp.245-264
• /
• 2016

Purpose: This article focuses on the reviewing the papers published in the Journal of the Korean Society for Quality Control (JKSQC) and the Journal of the Korean Society for Quality Management (JKSQM) since 1965, in the area of design of experiments. In this paper, moreover, some other contents of another statistical quality control areas is included. Methods: The reviewed articles are classified into the three main categories: theory and application of experimental designs, response surface methodology and mixture experiments, and roust designs. Some omitted papers in the other areas of reviewing works are also included in this paper, and the contents and relationships of the published articles are examined and summarized in each sub-field. Results: We summarize the reviewed papers in the chronological road-maps for each sub-field, and outline the relations of the connected papers. We provide comments on the contents and the contributions of the reviewed papers. The future direction of the research in the theory and application areas of experimental designs can be provided by the contents of this research. Conclusion: The diverse topics on the improving the quality in the various industry fields are studied and published on the theory, methodology and the empirical application in the fields of designs of experiments. We can see that the Korean Society for Quality Management (KSQM) has tremendously contributed on the improvement of quality in the manufacturing and service industries by publishing the reviewed articles in this paper.

• Journal of the Korea Institute of Information Security & Cryptology
• /
• v.23 no.4
• /
• pp.609-615
• /
• 2013

This paper represents the development of the HD-Voice application with G.711.1 coder-the latest wideband codec standard from ITU-T-for smartphone based on android platform. The work also includes the structure of the HD-voice application and the result of speech quality of HD-Voice application with G.711.1 coder. The paper shows that the speech quality of HD-Voice application with G.711.1 coder is excellent.

• Journal of Information Technology Services
• /
• v.10 no.2
• /
• pp.41-60
• /
• 2011

Due to the explosive growth of smartphone use, new type and format of business opportunity is being created. Despite the creation of added value using smartphone is very important, the past study on smart phone has been mainly focused on its functions and specifications. This study is intended to identify the factors that influence continuance usage intention of smartphone and to analyze the relationship between such factors and the expected confirmation. satisfaction, and usage intention. The result of this empirical study indicates that the perceived enjoyfulness and quality significantly affect users' expected confirmation and satisfaction, and social influence also affects users' continuance usage intention. Thus, it implies users place a high value on enjoyfulness and quality in using smartphone application and on social influence in choosing specific application. Finally this paper provides a detailed account of how customers accept smartphone application and their perceived characteristics affect the usage intention.

• Journal of Information Technology Services
• /
• v.6 no.3
• /
• pp.225-239
• /
• 2007

Mobile service is highly becoming in the limelight on information society by offering infringement problem about individual privacy or information by political and scientific interest This study is focusing on primary LBS application Mobile service that emphasize position confirmation, especially, looking for friends. The aim at this study grasps user productivity factor of LBS application Mobile service, and analyses whether some have relations with value and action determination of LBS application Mobile service. According to result, Mobile service applying position service is supported with usefulness and system quality, adaptedness. On the other hand, Usability and social effect, privacy weren't embossed by leading person. Mobile service applying position service is changed with a person who have experience looking for friend. This study has systematically analysed about LBS application service by leading person

• Journal of Information Technology Applications and Management
• /
• v.24 no.3
• /
• pp.63-72
• /
• 2017

The purpose of this study is to investigate the relationship between application attractiveness and loyalty to mobile music applications. The application attractiveness is operationalized into four dimensions: richness of music contents, music app design quality, music app functionality, and promotion. The hypotheses are postulated and tested using a sample of 370 student respondents from Henan Polytechnic University and Henan Institute of Technology, China. The result shows that there is a positive correlation between loyalty and three application attractiveness aspects: richness of music contents, music app design quality and music app functionality. Based on the results of this study, the research put forward constructive suggestions about improving mobile music application loyalty. Finally, several conclusions, managerial suggestions, limitations and future research are proposed.

• Journal of Digital Convergence
• /
• v.14 no.9
• /
• pp.63-72
• /
• 2016

Given that the number of people with developmental disabilities is continuously increasing in Korea, we need to pay attention to the lives of parents who rear the children with developmental disabilities. Accordingly, this study examined the effects of parenting stress on the quality of life in parents of children with developmental disabilities, and moderating effects of information application in the process. This study conducted a survey to 194 parents who rear such children in Chungnam and Chungbuk provinces. This study utilized PASW Statistics 18.0 for analysis, and the study results are as follows. First, it was found that parenting stress was more than average level, and information application was somewhat lower than average level. Quality of life was found to be lower than average level, and the level of relationship with neighborhood and emotional condition was relatively lower than other sub-factors. Second, influential factors of life quality were parenting stress, disability degree, information application, residential area, and disability type. Third, information application was found to have moderating effects on the relationship between parenting stress and quality of life. Based on such empirical analysis results, this study suggested concrete and comprehensive working strategies to improve quality of life in parents of children with developmental disabilities.

• Journal of Nutrition and Health
• /
• v.33 no.5
• /
• pp.548-555
• /
• 2000

The purpose of this study were to : a) establish quality managements standards and performance indicators in order to define the concept of the hospital food and nutrition services, b) develop a self evaluation tool for quality management applicable to dietetic department's CQI program on the basis of the estabilished quality management standers, c) investigate the factual quality of hospital food and nutrition services throught the result of the application study of the quality management tool and the perceived quality by the patients servery, and d) verify the validity of the quality management tool through analysing the correlation between the factual quality and the preceived quality. The quality management standards were classifie dinto 3 parts, 'Nutrition Care', 'Foodservice Operation', and 'Management Function'. There consisted of 72 quality management standards and 293 performance indicators. The developed quality evaluation tool using 5-Likert scale was performance at 45 general hospitals over 400 beds in Seoul and Kyungki-do. Also, 1,573 patients in 42 hospitals were participated in the patient survey. The result of quality evaluation tool application study showed that 17 standards were relatively high(more than 4.5) and 22 relatively low(less than 4.0) in score. The categorical mean scores of $\ulcorner$Nutrition Care$\lrcorner$, $\ulcorner$Foodservice Operation$\lrcorner$and $\ulcorner$Management Function$\lrcorner$ were respectively 60.7, 162.8, and 73.5 Each mean score was conversed to 81.0, 83.5, and 81.7 on the basis of 100 point scale, but the range of score was very wide between hospitals. The Cronbach's $\alpha$ was more than 0.6 in 59 quality management standards, this result verified reliability of the quality management tool was proved. The factual quality showed positive correlation with the perceived quality. Therefore, this result verified the criterion validity of the quality management tool.

• Korean Journal of Environmental Agriculture
• /
• v.19 no.3
• /
• pp.252-258
• /
• 2000

SWMM and WASP5 were applied for pollutant loading estimate from watershed and reservoir water quality simulation, respectively, to predict estuarine reservoir water quality. Application of natural systems to improve estuarine reservoir water quality was reviewed, and its effect was predicted by WASP5. Study area was the Hwa-Ong reservoir in Hwasung-Gun, Kyonggi-Do. Procedures for estimation of pollutant loading from watershed and simulation of corresponding reservoir water quality were reviewed. In this study, SWMM was proved to be an appropriate watershed model to the nonurban area, and it could evaluate land use effects and many hydrological characteristics of catchment. WASP5 is a well known lake water quality model and its application to the estuarine reservoir was proved to be suitable. These models are both dynamic and the output of SWMM can be linked to the WASP5 with little effort, therefore, use of these models for reservoir water quality prediction in connection was appropriate. Further efforts to develop more logical and practical measures to predict reservoir water quality are necessary for proper management of estuarine reservoirs.