• Title/Summary/Keyword: Analysis of Technical Quality

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Analysis of Factors Influencing Input and Performance of Technical Support for ICT SMEs (ICT 중소기업 기술지원 투입과 성과간의 영향요인 분석)

  • Lee, Hyung-ju;Lee, Yong-hun;Park, So-ra;Lee, Il-jin;Kim, Seo-kyun;Park, Keun-young
    • The Journal of the Korea Contents Association
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    • v.18 no.2
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    • pp.459-467
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    • 2018
  • This study aim to analyze the factors affecting technical support input and performance of companies benefiting from ICT SME technology support operated by ETRI. In order to analyze the data, we surveyed 181 companies who received technical support between 2015 and 2017, and analyzed the relationship between input factors and performance factors through path analysis. As a result of the study, it was found that the service quality was directly influenced on the improvement of technology level, and the cost reduction effect was influenced by the amount of support, the year of support, and the service quality. Also, input factors affecting contribution sales are the amount of support, and the support year and quality of support services are not effective. Finally, as a result of examining the effect of technological and economic performance on job creation, it is found that the effect of job creation increases as the contribution sales increase.

Factors Influencing RFID Application Performance in Container Terminal Gate (컨테이너터미널 게이트에서의 RFID 적용성과에 영향을 미치는 요인)

  • Go, Bo-Chan;Chang, Myung-Hee
    • Journal of Navigation and Port Research
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    • v.34 no.10
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    • pp.807-815
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    • 2010
  • This study analyzed the correlation between RFID acceptance intention and application, and as a result, extracted the technical stability, system quality and security of RFID as factors that affect the intention of receiving RFID in container terminal gate through preliminary research. This analysis was done on individuals engaged in container terminals which are in operation by adopting RFID in container terminal gate presently, and by distributing totally 255 copies of questionnaire survey, 248 copies were collected. As a result of statistical analysis of this study, the following conclusions were made: First, the technical stability of RFID acceptance in container terminal gate was not statistically significantly high. Second, the system quality and the security of RFID acceptance in container terminal gate were statistically significantly high. Finally, container terminal gate RFID technology acceptance intention was statistically significantly high in application performance.

Evaluating the Technical Efficiency of Service Operations Using DEA Models: An Application to Contact Center Services (DEA 모형에 의한 서비스 운영의 기술적 효율성 평가: 컨택센터 서비스를 중심으로)

  • Cho, Geon;Lee, Kyoung-Jae;So, Soon-Hu
    • Journal of Korean Society for Quality Management
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    • v.37 no.2
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    • pp.1-11
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    • 2009
  • Recently, many companies have been very interested in CRM(Customer Relationship Management). Most companies have been also considering the contact center as a key CRM channel, because it is a contact point between customers and companies. It turns out that the contact center handles over 70% of all customer-company interactions and the success or failure of a company can be determined by the customer satisfaction with contact center experiences. Despite of the strategic importance of the contact center, there has been few empirical study on the efficiency of contact center operations in the literature. One of the main purposes of this study is to evaluate the efficiency of contact centers so as to not only identify the current status of contact center operations, but also suggest ways to improve operational efficiency. For this purpose, we apply a non-parametric efficiency measurement method, DEA (Data Envelopment Analysis), to 57 domestic contact centers in order to compare their relative efficiency. It is expected that the measurement methods suggested in this study can be applied to various issues such as service KS certification, outsourcing service management, and the productivity analysis of service personnel.

On-line Monitoring and Control of Substrate Concentrations in Biological Processes by Flow Injection Analysis Systems

  • Rhee, Jong-Il;Adnan Ritzka;Thomas Scheper
    • Biotechnology and Bioprocess Engineering:BBE
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    • v.9 no.3
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    • pp.156-165
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    • 2004
  • Concentrations of substrates, glucose, and ammionia in biological processes have been on-line monitored by using glucose-flow injection (FIA) and ammonia-FIA systems. Based on the on-line monitored data the concentrations of substrates have been controlled by an on-off controller, a PID controller, and a neural network (NN) based controller. A simulation program has been developed to test the control quality of each controller and to estimate the control parameters. The on-off controller often produced high oscillations at the set point due to its low robustness. The control quality of a PID controller could have been improved by a high analysis frequency and by a short residence time of sample in a FIA system. A NN-based controller with 3 layers has been developed, and a 3(input)-2(hidden)-1(output) network structure has been found to be optimal for the NN-based controller. The performance of the three controllers has been tested in a simulated process as well as in a cultivation process of Saccharomyces cerevisiae, and the performance has also been compared to simulation results. The NN-based controller with the 3-2-1 network structure was robust and stable against some disturbances, such as a sudden injection of distilled water into a biological process.

Ten technical aspects of baseplate fixation in reverse total shoulder arthroplasty for patients without glenoid bone loss: a systematic review

  • Reinier W.A. Spek;Lotje A. Hoogervorst;Rob C. Brink;Jan W. Schoones;Derek F.P. van Deurzen;Michel P.J. van den Bekerom
    • Clinics in Shoulder and Elbow
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    • v.27 no.1
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    • pp.88-107
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    • 2024
  • The aim of this systematic review was to collect evidence on the following 10 technical aspects of glenoid baseplate fixation in reverse total shoulder arthroplasty (rTSA): screw insertion angles; screw orientation; screw quantity; screw length; screw type; baseplate tilt; baseplate position; baseplate version and rotation; baseplate design; and anatomical safe zones. Five literature libraries were searched for eligible clinical, cadaver, biomechanical, virtual planning, and finite element analysis studies. Studies including patients >16 years old in which at least one of the ten abovementioned technical aspects was assessed were suitable for analysis. We excluded studies of patients with: glenoid bone loss; bony increased offset-reversed shoulder arthroplasty; rTSA with bone grafts; and augmented baseplates. Quality assessment was performed for each included study. Sixty-two studies were included, of which 41 were experimental studies (13 cadaver, 10 virtual planning, 11 biomechanical, and 7 finite element studies) and 21 were clinical studies (12 retrospective cohorts and 9 case-control studies). Overall, the quality of included studies was moderate or high. The majority of studies agreed upon the use of a divergent screw fixation pattern, fixation with four screws (to reduce micromotions), and inferior positioning in neutral or anteversion. A general consensus was not reached on the other technical aspects. Most surgical aspects of baseplate fixation can be decided without affecting fixation strength. There is not a single strategy that provides the best outcome. Therefore, guidelines should cover multiple surgical options that can achieve adequate baseplate fixation.

The Cost Efficiency Analysis of JeollaNamdo Food Industry (전라남도 식품업체의 비용 효율성 분석)

  • Qing, Cheng Lin;Na, JuMong;Chang, Seog Ju;Im, Chang Uk
    • Journal of Korean Society for Quality Management
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    • v.43 no.4
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    • pp.533-544
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    • 2015
  • Purpose: The purpose of this study is to analyze the cost efficiency of food industry in JeollaNamdo. And this study is focused on the correlation between the economic efficiency of food industry and its cost efficiency, based on the analysis of 372 food companies' data in JeollaNamdo in 2012. Methods: DEA cost minimization is the measurement of the cost efficiency of JeollaNamdo food industry in 2012. In this study, the CCR and BBC models have been employed to analyze the decomposing cost efficiency-technical efficiency, allocative efficiency, and scale efficiency respectively. And the Spearman rank correlation and Wilcoxon signed rank test also have been employed to check the correlation and difference between the ranking orders based on the efficiency scores respectively. Results: For the CCR model, mean cost efficiency was found to be 0.084(0.54 for allocative efficiency and 0.19 for technical efficiency). For the BCC model, mean cost efficiency was found to be 0.252(0.453 for allocative efficiency and 0.564 for technical efficiency). Average scale efficiency was found to be 0.38. In analyzing the results, this study argues that the optimal way to improve cost efficiency is by reducing inputs proportionally and changing their combination. Conclusion: The efficiency scores of the two models show high correlation, whereas, the differences between them are also found to be significant. Hence, it should be cautious to select a suitable model when we do the research.

Regulatory Policy: Bibliometric Analysis Using the VOSviewer Program

  • Zhavoronok, Artur;Chub, Anton;Yakushko, Inna;Kotelevets, Dmytro;Lozychenko, Oleksandr;Kupchyshynа, Olga
    • International Journal of Computer Science & Network Security
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    • v.22 no.1
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    • pp.39-48
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    • 2022
  • Today the regulation of socio-economic development has been the subject of active scientific debate. The modern paradigm of regulatory policy in foreign countries involves a change in the role and strategy of the state, which determines the relevance of this topic. The aim of the article is to study the current state of regulatory policy research. The article is based on a bibliographic analysis of the study of regulatory policy. The study is based on the data search functions of the Scopus platform. It uses a set of VOSviewer program, online visualization of keywords in the titles of scientific journals and citations of publications. The study led to the conclusion that the number of publications that directly study the nature and features of regulatory policy is insignificant, but constantly growing. In our opinion, further research should determine the essence of regulatory policy as a separate category, a description of its features and factors of formation. It is also necessary to develop a common concept that governments should be actively involved in ensuring the quality of regulation, rather than responding to the shortcomings of regulation, which is evolving into regulatory governance.

A Study on the Management Efficiency of Laver Drying-processing Company (마른김 가공업체의 경영효율성 분석)

  • Park, Hye-Jin;Kim, Ji-Ung;Jang, Young-Soo
    • The Journal of Fisheries Business Administration
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    • v.49 no.1
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    • pp.37-50
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    • 2018
  • The purpoose of this paper is to analyze the relative effciency of dreid laver processing companies in Korea and provide the development direction and improvement plan for the dried laver industry. Data on 76 dried laver processing companies were selected as the subjects for Dea. As a result of Dea, the average efficiency rate is shown that the technical efficiency is 84.90%, the pure technical efficiency is 93.83%, and the scale efficiency is 86.65%. and based on BCC results 38 companies are relatively efficient. comparing pure technical efficiency and scale efficiency, it showed that inefficiencies caused by scale of the company was greater than inefficiencies caused by the scale of technical matter. It implies that expanding the size is essential for achieving high-efficiency of dried laver processing company. In the inefficiency factor analysis, the result reveals that unstable supply of raw materials, quality management, capital flexibility and distribution ability influence the efficiency of laver processing company.

Drying methods for municipal solid waste quality improvement in the developed and developing countries: A review

  • Tun, Maw Maw;Juchelkova, Dagmar
    • Environmental Engineering Research
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    • v.24 no.4
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    • pp.529-542
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    • 2019
  • Nowadays, drying methods for municipal solid waste quality improvement have been adopted in the developed and developing countries to valorize wastes for a renewable energy source, reduce dependency on fossil fuel and keep safer disposal at landfills. Among them, biodrying, biostabilization, thermal drying and solar drying are the most common. Drying of municipal solid waste could offer several environmental and economic benefits. Therefore, this review highlighted the drying methods for municipal solid waste quality improvement around the world and compared them based on the reduction of moisture, weight and volume of municipal solid wastes against drying temperature and time by using statistical analysis. It was observed that the drying temperature of different drying methods accounted for 115 ± 40℃ for thermal drying, 59 ± 37℃ for solar drying, 55 ± 15℃ for biodrying and 58 ± 11℃ for biostabilization. Among the drying methods, thermal drying provided the shortest drying time. The moisture reduction, weight reduction, volume reduction and heating value increase of municipal solid waste could vary with drying temperature and time. Finally, the benefits and drawbacks of different drying methods were specified, and recommendations were made for the future efficient drying.

Correlation analysis of the quality and civil construction engineer in apartment house (공동주택 토목공사의 책임기술자와 품질의 상관관계 분석)

  • Jeong, Sangl-Hoon
    • Proceedings of the Korean Institute of Building Construction Conference
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    • 2015.11a
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    • pp.70-71
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    • 2015
  • Construction period is longer than the non-disclosure in civil construction of apartment house. And this process is intensive at the beginning and end of construction. Because this project management expertise is required. Nevertheless, subsidiary work(Working avoid a tendency of advanced technician, Frequent turnover and employment contracts, etc.) management attention of construction is at a lower level. Because of, there are the bad factors(trial and error, finish degradation, etc.). Therefore, this study analyzed Hindrance Factor of quality control on apartment complex construction work and presented importance of civil construction engineer's role. Also, forms of civil construction engineer, Performance experience and technical Strength of apartment complex construction was investigated for the construction. To this end, It analyzes the relationship between forms of civil construction engineer, Performance experience and technical Strength of apartment complex construction and Construction of evaluation as required by Construction Technology Management Act.

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