• Journal of Korean Society for Quality Management
• /
• v.45 no.1
• /
• pp.65-92
• /
• 2017

Purpose: The performance of global major airports is evaluated and several research questions are examined relative to the measures characterizing airport performance. Methods: The two-stage internal structure of airport performance is considered by decomposing it into physical operations and revenue generation. In the physical operations stage, operating costs, number of runways, terminal area and number of employees are used as inputs, while passenger throughput, cargo throughput and aircraft movements are taken as outputs. Subsequently, in the revenue generation stage, the outputs from the preceding stage are taken as inputs, while revenue is used as output. Results: Based upon this two-stage modeling of airport performance, a multiplicative two-stage network data envelopment analysis model is employed to calculate the overall and stage efficiencies of 59 airports using the recent data in the 2014 Airport Benchmarking Report published by the Air Transport Research Society. Several internal and external factors are also considered such as airport size, airport geographical location, proportion of international passengers, ownership (listed or not) and management style, and statistical analysis is performed to examine their impacts on airport performance. Conclusion: It is shown that the airports exhibit statistically significant difference across regions, and also some statistically significant factors affecting airport performance are identified.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.9 no.1
• /
• pp.45-58
• /
• 2001

According to the liberalization of the air transport industry, the operation of airport also takes account of economic efficiency. The owners or the operators of an airport or airport systems want to know what is the best way to achieve the best performance in the aspect of economic efficiency and they are willing to improve the airport operation system. Prerequisite for the improvement of economic efficiency is to measure the performance of not only their own airports but the other airports. This study presents the result of performance measurement of Korean airports. The overall costs performance, labor productivity, capital productivity, revenue performance and profit performance are estimated and interpreted. As conclusions, the suggestion about airport system improvement is presented.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.22 no.1
• /
• pp.85-94
• /
• 2014

Incheon international airport has been successful, that is, the winner of Airport Service Quality (ASQ) evaluation performed by ACI(Airport Council International) for nine consecutive years. It goes without saying that such an outstanding performance was made not only by airport authority itself but by the collaboration among subcontractors at Incheon international airport. Since Incheon airport is showing more than 80% of outsourcing rate, it is important to mention and study the roles and functions of subcontractors who has made a major contribution to ASQ performance. According to empirical research in this paper, it was found out service attitude, communication skill and interdependence between airport authority and subcontractors were important factors affecting the ASQ score. It is also analyzed that those independent factors have an impact on ASQ performance through the intermediate factor of trust. As a result, service attitude and interdependence between airport authority and subcontractors have statistically a significant effect to the relational satisfaction and ASQ performance. It could be concluded that trust is significant factor determining the causal relationship among service attitude, communication skill, relational satisfaction and ASQ score.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.23 no.3
• /
• pp.64-80
• /
• 2015

In this article, we verify to influence in the management performance by the safety management system that is recommended by the ICAO for the safety management on the airside area in the airport. Also, We present a comprehensive mediator effect that the employees perceive safety culture and safety behavior. We design how participants were selected as study the employees from 4 airports on the airside areas of the Incheon International Airport, Gimpo International Airport, Jeju International Airport and Gimhae International Airport in the Korea using the simple random sampling method. The instrument for data collection was a questionnaire, and it was developed. Data analysis was to conduct structural equation modeling. Test of the hypotheses were verified to Maximum Likelihood Estimator. As a result of the analysis, safety behavior and risk management of the safety management system found out that affect management performance. Also, the employees of a high awareness about safety policy could be seen that is a high impact on management performance through a safety culture and a safety behavior. Safety behavior has significant mediator effect within the relationship between the safety management system and management performance. So, We provide guidance of the safety policies for the safety management on the airside area in the airport.

• Journal of Advanced Navigation Technology
• /
• v.23 no.1
• /
• pp.20-35
• /
• 2019

In this article, we verified to influence on the performance through performance management system and public enterprise management evaluation implementation degree by the airport policy and leadership. Data collected from 533 employees of Incheon International Airport Corporation and Korea Airports Corporation. Sample extracted with a simple random sampling. Data analysis adopted structural equation modeling. The results of this research found that airport policy and leadership are the key variables influencing airport performance. This research verified a significant mediation effect on the public enterprise management evaluation implementation degree. Thus, this research assert that positive proposals for airport policy and insightful leadership must be taken. This paper explores new view in the public enterprise management evaluation research and offers practical help to researchers and practitioners in providing a direction for airport performance.

• Journal of Advanced Navigation Technology
• /
• v.20 no.6
• /
• pp.544-555
• /
• 2016

Organizations of airport continue to invest heavily in the acquisition of self-esteem. Because, it is that self-esteem will become more productive. In this article, We verify to influence in the operation performance by the air navigation system and moderated effect of self-esteem. A survey of Incheon International Airport and Gimpo International Airport was conducted to better understand the factors that affect air navigation system to explain operation performance of airport perspective on air navigation system operator. The findings indicate that the positively moderated self-esteem affects operation performance of airports. We also confirmed that air navigation policy, maintenance, and promotion activities of air navigation system factors are affecting the operation performance of airports. The results of this study suggest that self-esteem could be the basis for a strong measurement tool to evaluate whether self-esteem in a given organization of airport are meeting enhancement of operation performance.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.29 no.4
• /
• pp.78-87
• /
• 2021

This study is to evaluate the applicability and performance of trapezoidal-shaped grooves on domestic airport runways. For this, the constructability, drainage performance, and friction resistance characteristics of trapezoidal-shaped grooves compared to square-shaped grooves were evaluated through test construction on pavement at Incheon Airport. As a result of the test construction, the trapezoidal-shaped grooves satisfies the required geometry standards and tolerance, and secured a macrotexture that was 25% improved compared to the square-shaped grooves. It was confirmed that trapezoid-shaped grooves secured drainage performance of more than 7-9%, and surface friction performance improved compared to existing grooves when the surface of the pavement was wet as the test speed increased in the dry state. In addition, after trapezoidal-shaped grooves was installed on the RWY 16R/34L of Incheon Airport, the friction coefficient was 0.84, which satisfies the design level of the new runway surface of 0.82 at the test speed.

• Journal of Advanced Navigation Technology
• /
• v.22 no.4
• /
• pp.247-263
• /
• 2018

In this article, it is that have highlighted the importance of the creative communication, convergence and identity of airport operations. This research verifies to influence in the airport performance by the diversity, mediator effect of creativity, and moderator effect of the public enterprise management evaluation performed degree in the operation of the airport. This study design how participants were selected as study the employees from two airports on the enterprise of the Incheon International Airport, Gimpo International Airport in Korea using the simple random sampling method. The findings indicate that the positively internal diversity, mediated creativity, and moderated public enterprise management evaluation performed degree affects performance of airports. This research provides a few implications and insights in the operation of airport.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.20 no.2
• /
• pp.47-57
• /
• 2012

The strengthened aviation security measurements caused by increased terror threat all around the world have air passengers annoyed by uneasy treatment and some delayed process. The service level of air travel and competitiveness of airlines industry has been weakened also. The aviation security process is mainly conducted at an airport. The threat level of airport is not usually same airport to airport, and the quality of aviation security activity is neither same. However, ICAO requires every international airport to conduct similar process to ensure aviation security without considering situational difference of each airport. The paper has objectives to develop reasonable security measurements based on risk management concept. It studied the ways of achieving target level of security of an airport, considering the threat situation of the airport and its ability to conduct security procedures.

• Journal of the Korean Society for Aviation and Aeronautics
• /
• v.25 no.2
• /
• pp.77-82
• /
• 2017

Currently the international flight passenger visit at Incheon International Airport increased 12.4% compared to January 2017. Such increase affects on the congestion of an airport and the security check is one of the most congested area. There is a prejudice that airport security is not related to the airport service and is only a type of control that limits the quality of service. However, considering the huge impact that airport security agents have on passenger move within the airport, trustworthy, fast and kind service at airport security check is one of the most important part of airport service quality improvement. This research is an importance performance analysis of Incheon International Airport security service passenger satisfaction and its significance using IPA method. This research will contribute to the improvement of airport operation and service quality, by proving the relation between airport security and service.