• 품질경영학회지
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• 제45권1호
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• pp.65-92
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• 2017

Purpose: The performance of global major airports is evaluated and several research questions are examined relative to the measures characterizing airport performance. Methods: The two-stage internal structure of airport performance is considered by decomposing it into physical operations and revenue generation. In the physical operations stage, operating costs, number of runways, terminal area and number of employees are used as inputs, while passenger throughput, cargo throughput and aircraft movements are taken as outputs. Subsequently, in the revenue generation stage, the outputs from the preceding stage are taken as inputs, while revenue is used as output. Results: Based upon this two-stage modeling of airport performance, a multiplicative two-stage network data envelopment analysis model is employed to calculate the overall and stage efficiencies of 59 airports using the recent data in the 2014 Airport Benchmarking Report published by the Air Transport Research Society. Several internal and external factors are also considered such as airport size, airport geographical location, proportion of international passengers, ownership (listed or not) and management style, and statistical analysis is performed to examine their impacts on airport performance. Conclusion: It is shown that the airports exhibit statistically significant difference across regions, and also some statistically significant factors affecting airport performance are identified.

• 한국항공운항학회지
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• 제9권1호
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• pp.45-58
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• 2001

According to the liberalization of the air transport industry, the operation of airport also takes account of economic efficiency. The owners or the operators of an airport or airport systems want to know what is the best way to achieve the best performance in the aspect of economic efficiency and they are willing to improve the airport operation system. Prerequisite for the improvement of economic efficiency is to measure the performance of not only their own airports but the other airports. This study presents the result of performance measurement of Korean airports. The overall costs performance, labor productivity, capital productivity, revenue performance and profit performance are estimated and interpreted. As conclusions, the suggestion about airport system improvement is presented.

• 한국항공운항학회지
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• 제22권1호
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• pp.85-94
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• 2014

Incheon international airport has been successful, that is, the winner of Airport Service Quality (ASQ) evaluation performed by ACI(Airport Council International) for nine consecutive years. It goes without saying that such an outstanding performance was made not only by airport authority itself but by the collaboration among subcontractors at Incheon international airport. Since Incheon airport is showing more than 80% of outsourcing rate, it is important to mention and study the roles and functions of subcontractors who has made a major contribution to ASQ performance. According to empirical research in this paper, it was found out service attitude, communication skill and interdependence between airport authority and subcontractors were important factors affecting the ASQ score. It is also analyzed that those independent factors have an impact on ASQ performance through the intermediate factor of trust. As a result, service attitude and interdependence between airport authority and subcontractors have statistically a significant effect to the relational satisfaction and ASQ performance. It could be concluded that trust is significant factor determining the causal relationship among service attitude, communication skill, relational satisfaction and ASQ score.

• 한국항공운항학회지
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• 제23권3호
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• pp.64-80
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• 2015

In this article, we verify to influence in the management performance by the safety management system that is recommended by the ICAO for the safety management on the airside area in the airport. Also, We present a comprehensive mediator effect that the employees perceive safety culture and safety behavior. We design how participants were selected as study the employees from 4 airports on the airside areas of the Incheon International Airport, Gimpo International Airport, Jeju International Airport and Gimhae International Airport in the Korea using the simple random sampling method. The instrument for data collection was a questionnaire, and it was developed. Data analysis was to conduct structural equation modeling. Test of the hypotheses were verified to Maximum Likelihood Estimator. As a result of the analysis, safety behavior and risk management of the safety management system found out that affect management performance. Also, the employees of a high awareness about safety policy could be seen that is a high impact on management performance through a safety culture and a safety behavior. Safety behavior has significant mediator effect within the relationship between the safety management system and management performance. So, We provide guidance of the safety policies for the safety management on the airside area in the airport.

• 한국항행학회논문지
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• 제23권1호
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• pp.20-35
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• 2019

본 연구의 목적은 공항정책과 리더십이 공기업 경영평가 수행도와 성과관리시스템을 통해 성과에 미치는 영향을 규명하는 것이다. 데이터는 인천국제공항공사와 한국공항공사에서 simple random sampling으로 533명의 임직원을 대상으로 설문조사를 통해 수집하였다. 데이터 분석은 구조방정식모형(SEM; structural equation modeling)을 사용하였다. 연구결과는 공항정책과 리더십이 공항 성과에 핵심변수라는 것과 공기업 경영평가수행도는 매개효과가 유의하다는 것을 실증연구를 통해 규명하였다. 따라서 본 연구는 공항정책에 관한 적극적인 제안과 통찰력 있는 리더십이 필요하다는 것을 주장하고 있다. 이 논문은 공기업 경영평가 연구에 새로운 관점을 탐구하고 공항 성과를 위한 방향을 제공하는 연구자와 실무자에게 실질적인 도움을 제공한다.

• 한국항행학회논문지
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• 제20권6호
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• pp.544-555
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• 2016

공항조직은 자존감을 획득하는 데 지속적으로 투자해야 한다. 이는 자존감이 보다 더 생산적이 될 것이기 때문이다. 본 논문의 목적은 항행시스템이 운영성과에 미치는 영향을 분석하고 자존감의 조절효과를 검증하는 것이다. 인천국제공항과 김포국제공항의 설문조사는 항행시스템 운영자 관점에서 공항의 운영성과를 설명할 수 있는 요인들을 더 잘 이해하기 위해 수행되었다. 이것은 항행정책, 유지보수, 증진활동 및 자존감의 증강된 활동 및 공항의 운영성과와 같은 구성요소를 포함한다. 본 연구의 발견은 자존감이 적극적으로 증진됨으로써 공항의 운영성과에 영향을 미친다는 것을 나타낸다. 또한 항행정책, 유지보수, 증진활동이 공항의 운영성과에 영향을 미치고 있다는 것을 확인하였다. 본 연구결과는 자존감이 주어진 공항조직에서 항행시스템 운영자의 자존감을 평가하는 강력한 측정도구의 기초가 될 수 있음을 제안한다.

• 한국항공운항학회지
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• 제29권4호
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• pp.78-87
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• 2021

This study is to evaluate the applicability and performance of trapezoidal-shaped grooves on domestic airport runways. For this, the constructability, drainage performance, and friction resistance characteristics of trapezoidal-shaped grooves compared to square-shaped grooves were evaluated through test construction on pavement at Incheon Airport. As a result of the test construction, the trapezoidal-shaped grooves satisfies the required geometry standards and tolerance, and secured a macrotexture that was 25% improved compared to the square-shaped grooves. It was confirmed that trapezoid-shaped grooves secured drainage performance of more than 7-9%, and surface friction performance improved compared to existing grooves when the surface of the pavement was wet as the test speed increased in the dry state. In addition, after trapezoidal-shaped grooves was installed on the RWY 16R/34L of Incheon Airport, the friction coefficient was 0.84, which satisfies the design level of the new runway surface of 0.82 at the test speed.

• 한국항행학회논문지
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• 제22권4호
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• pp.247-263
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• 2018

본 연구의 목적은 공항운영에서 다양성과 창의성 및 공기업경영평가 수행도가 공항성과에 어떠한 영향을미치고 있는지 실증연구를 통해 규명하고자 한다. 이를 위해, 본 연구의 문제는 다음과 같다. 첫째, 다양성이 창의성에 어떠한 영향을 미치고 있는가? 둘째, 다양성이 공항성과에 어떠한 영향을 미치고 있는가? 셋째, 창의성이 공항성과에 어떠한 영향을 미치고 있는가? 넷째, 창의성은다양성과 공항성과 간에서 매개효과가 유의한가? 다섯째, 공기업 경영평가 수행도는 다양성과 공항성과 간에서 조절효과가 유의한가? 이다. 연구결과 첫째, 다양성과 창의성에 관한 이론적 관계에 대해 어떤 관계가 있는지 설명하였다. 둘째, 내적 다양성이 창의성에 긍정적으로 유미한 영향을 미친다는 것을 실증적으로 밝혔다. 셋째, 창의성이 공항성과에 긍정적으로 영향을 미치는 것을 입증하였다. 넷째, 다양성과 공항성과 간에서 창의성이 간접효과가 유의한 것을 실증적으로 밝혔다. 다섯째, 공기업 경영평가 수행도가 다양성과 공항성과 간에서 유의미하게 조절한다는 것을 밝혔다.

• 한국항공운항학회지
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• 제20권2호
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• pp.47-57
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• 2012

The strengthened aviation security measurements caused by increased terror threat all around the world have air passengers annoyed by uneasy treatment and some delayed process. The service level of air travel and competitiveness of airlines industry has been weakened also. The aviation security process is mainly conducted at an airport. The threat level of airport is not usually same airport to airport, and the quality of aviation security activity is neither same. However, ICAO requires every international airport to conduct similar process to ensure aviation security without considering situational difference of each airport. The paper has objectives to develop reasonable security measurements based on risk management concept. It studied the ways of achieving target level of security of an airport, considering the threat situation of the airport and its ability to conduct security procedures.

• 한국항공운항학회지
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• 제25권2호
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• pp.77-82
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• 2017

Currently the international flight passenger visit at Incheon International Airport increased 12.4% compared to January 2017. Such increase affects on the congestion of an airport and the security check is one of the most congested area. There is a prejudice that airport security is not related to the airport service and is only a type of control that limits the quality of service. However, considering the huge impact that airport security agents have on passenger move within the airport, trustworthy, fast and kind service at airport security check is one of the most important part of airport service quality improvement. This research is an importance performance analysis of Incheon International Airport security service passenger satisfaction and its significance using IPA method. This research will contribute to the improvement of airport operation and service quality, by proving the relation between airport security and service.