• Title/Summary/Keyword: Airline ground staff

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A Mathematical Model for Airline Ground Crew Scheduling Problem (항공사 지상직 승무원 근무 당번표 작성문제)

  • Ko, Young Dae;Oh, Yonghui
    • Korean Management Science Review
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    • v.29 no.3
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    • pp.183-192
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    • 2012
  • For the past several decades, personnel scheduling and rostering problem has been one of the most popular research topics in optimization area. Among the numerous applications, airline (aviation) industry has been given most attention due to the economic scale and impact. Most of the literatures about the staff scheduling problem in airline industry are dealing with the air crew, pilots and flight attendances, and the rest of the literatures are about the ground staff, by whom cleaning, maintenance, fueling of aircraft and handling luggage are done from landing to taking off. None of the literatures found by the authors are dealing with the airline ground crew. In this paper roster of airline ground crew, who is responsible for issuing boarding pass, checking baggage, etc, is introduced, formulated and solved using CPLEX. Some expressions of the mathematical formulations, which are not suitable input format of the CPLEX, were transformed. Numerical examples are presented for the validation of proposed scheduling system.

Impact of Job Crafting on Person-Job Fit and Job Satisfaction: LCC Airline Ground Staff (잡 크래프팅이 개인-직무 부합과 직장만족에 미치는 영향: LCC 항공사 지상직 직원을 대상으로)

  • Choi, DongHyun;Park, DaHyun
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.6
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    • pp.55-67
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    • 2020
  • This study aims to investigate which job crafting has impact on person-job fit and job satisfaction. We define the concept of job crafting, person-job fit and job satisfaction based on previous literatures and analyze the relationship between variables. The research sample was collected from ground staffs of Low Cost Carrier (LCC) working in Incheon international airport. Results show that the cognition crafting influences on person-job fit of ground staff, and the person-job fit has been verified as a positive effect on job satisfaction.

Comparison of Airport Emergency Plans in Korea and Japan and Survey of Emergency Response of Airline Employees at Check-in Counter (한·일 공항비상계획 비교 및 체크인카운터의 항공사 직원 비상대응 실태조사)

  • Kwon, Kyum;Kwon, Byung Hwa;Cheung, ChongSoo
    • Journal of Korean Society of Disaster and Security
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    • v.13 no.2
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    • pp.11-25
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    • 2020
  • This study is a basic study to improve responsiveness in the event of a disaster in the landside area of the Airport Passenger Terminal, and it investigated the airport emergency plan and the status of emergency response in the event of a disaster by the airline's ground staff. The Airport Emergency Plan examined the airport evacuation plan of Korea's Gimpo Airport and Japan's Ministry of Land, Infrastructure, and Transport, confirming that the domestic airport emergency plan was not specific. In addition, a survey of 100 airline ground employees working at check-in counters found that 69% of the respondents were unaware of their role in disaster situations, 90% were not educated in emergency response and 98% were not trained in disaster training in landside areas. Cross-analysis confirmed significant results in the safety of the airport where the service life worked and whether it was a role in the event of a disaster. Therefore, it is suggested that the airport emergency response plan should be improved to improve the ability to respond to disaster sites in the landside area of the airport passenger terminal and that the airline's ground staff should be educated and trained to enhance disaster response.

A Comparative Study of Perceptions for Airline Service Management Strategies and its passenger Orientation between Airline Ground Staff and Passengers (항공사의 서비스경영전략 및 고객지향성에 대한 인식 비교연구)

  • Go, Gyeong-Pyo;Kim, Gi-Ung;Park, Seong-Sik
    • 한국항공운항학회:학술대회논문집
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    • 2015.11a
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    • pp.224-230
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    • 2015
  • 항공기 엔진 체계의 신뢰성과 안전성을 분석하는 것은 RAM 분석이라고 한다. RAM은 제작자가 개발한 시스템의 지속가능성 혹은 그 체계의 수명주기비용(Lice Cycle Cost)에 중대한 영향을 줄 수 있는 시스템 설계특성을 의미한다. 또한 RAM은 시스템이 개발될 당시에 의도된 임무를 수행할 수 있는 능력 혹은 임수수행을 성공할 수 있도록 담보하는 중요한 역할을 한다. RAM은 1970년대 이후 미국 군수분야에서는 군수지원성분석(LSA, Logistic Support Analysis) 과 밀접히 연계되어 활용되어 왔으며, RAM과 LSA를 통합하여 종합군수지원체계(ILS, Integrated Logistics Support)라고 부른다. 본 연구에서는 항공기 엔진에 대한 신뢰성 분석에 Weibull 분포를 활용하였다. Weibull 분포는 2개의 변수 적용에서 다음과 같이 정의된다. 변수가 그 계의 어떤 값을 나타내느냐에 따라 분포도 곡선의 특성 의미는 변수에 의존된다. 예를 들어 시험성적, 사회적 특성을 표현하는 인지도, 산업 제품의 고장이나 결함을 나타내는 고장관련 모수(변수) 등에 따라 그 특징을 나타내게 된다. 항공기 엔진의 신뢰성 분석을 통해 항공기 엔진의 수명 판단이 가능해졌으며 임무 불가능 수준의 In-Flight Shut-Down 비율이 현격히 감소됨을 확인할 수 있었다.

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