• Journal of the Korean Society for Aviation and Aeronautics
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• v.22 no.4
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• pp.34-41
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• 2014

Aviation safety issues have drawn much attention from the international community due to the growing demand for air travel. Although it is a widely accepted fact that human-related factors are closely linked to aviation safety, there is lack of understanding what roles those factors play in aviation, in the field of air traffic control in particular. It has been reported that the role of air traffic controllers significantly affects air safety. This review will discuss cognitive aspects of expertise in air traffic control including time perception, working memory, reasoning, perception, attention, scanning/vigilance, decision making, and planning with examples of how each aspect can be dealt with in performing air traffic control duties. The relevant studies in psychology have also been briefly reviewed in the interest of enhancing understanding of characteristics of air traffic control tasks and the related human factors. This review concludes with a call for more in-depth research into cognitive factors in air traffic control.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.22 no.4
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• pp.1-7
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• 2014

The purpose of study is to investigate the current user interface level of air traffic control system with the usability analysis and satisfaction survey questionnaire on user satisfaction. Think aloud protocol is used to identify not only task analysis, but also the level of user-friendliness of the FIMS and ASDE system, and the user interface questionnaires was conducted by QUIS. We collected data from 6 controllers for Think aloud protocol and 15 controllers for QUIS in Incheon airport. The results showed that the system was the valuable tool for ensuring human performance with the support of memory and the facilitation of decision-making tasks. It helps air traffic controllers perform better and minimize errors in a congested time. The human-computer interface system design, however, was not applied, which led to the increase of workload. Air traffic controller participation in software development provided excellent examples for applications in terms of software in FIMS. Based on these results, the study provided that the usability of system interface was necessary to take into account human factors. The development and design of system was discussed in User Interface environment.

• Knowledge Management Research
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• v.5 no.1
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• pp.57-67
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• 2004

An air traffic control organization will require knowledge management to keep competitive advantage. A traffic controllers are forced to share their tacit as well as explicit knowledge among their organization to get aircraft's safety and efficient operation. The purpose of this study is to examine which factors influence the air traffic controllers' intention of sharing knowledge for the case of Civil Aviation Safety Authority, Ministry of Construction and Transportation. An ANOVA analysis shows that a difference exists between ages in terms of open mindedness towards sharing knowledge, the search for new knowledge and the recognition of the importance of sharing knowledge.

• Journal of the Ergonomics Society of Korea
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• v.29 no.3
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• pp.337-345
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• 2010

The purpose of this study was to investigate the effects of sleep/wake behavior for shiftwork in air traffic controllers (ATCs) using wrist actigraph for ten workers on a continuous full-day three-team three-shift system of forward rotation including on-duty and off-duty periods. The wrist actigraph data were recorded for three days (one shift cycle) for each subject. The mean activity counts during an on-duty period progressively increased from the night, the swing, to the morning shifts. The doze length during on-duty periods showed decreases in the morning and swing shifts as compared to the night shift. Total sleep time (TST) and sleep efficiency (SE) during off-duty periods increased in the morning-1 and swing-night shift compared to the morning-2 shift. Finally, I discussed the role of doze-taking during the burden on night shift ATCs.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.17 no.3
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• pp.32-39
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• 2009

Due to the lack of navigable airspace caused by worldwide air traffic increases, air traffic control(ATC) services are becoming more complex, which results in the increase of aircraft accidents. To cope with these challenges, major aviation institutes abroad are actively conducting research regarding the human factors affecting controllers but as of late, no such specialized activities have been found in Korea. Due to the dynamic attributes of ATC operations, management of controller's situation awareness(SA) and workload, and knowledge on the impact of abnormal aircraft to controllers are very important. Furthermore, using actual flight data of each country will lead to valuable results, because individually, it has different airspace characteristics and air traffic volumes. This study assumed that air traffic difficulties would affect the controller's SA and workload. To testify the above hypothesis, the abnormal air traffic situations are simulated by using ATC simulator. The findings indicated that the effect of traffic situations containing abnormal aircraft on the controller's SA and workload, it led to demand increase and supply decrease in SA, and increased mental demand, temporal demand, effort and mean workload score in the workload.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.18 no.1
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• pp.100-105
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• 2010

Air Traffic Control is a job that aptitude is strongly needed. According to this, air traffic controllers have to be chosen and arranged by their duty characteristic. With the development of aviation industry, we need more capable air traffic controllers than before. However, it is true that there is no aptitude test for them in Korea. The world wide trend for air traffic control is changing that decision making and high ability with awareness for solving problem. Therefore the aptitude test is certainly required in order to select suitable people having basic abilities for the duty. This research inquires into the aptitude test which is globally taken because of the reason. And with result of that, inspection list is made for development of a tool for aptitude test which is suitable in Korea and additionally there are some special opinions of experts about the list. It is judged that this research will be based for the development of aptitude test in order to select air traffic controller.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.24 no.4
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• pp.53-61
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• 2016

Air Traffic Controllers (ATC) are also essential to the efficiency of airports and the airline industry. With the increasing volume of traffic, managing flights is a complex and sometimes very stressful job. ATC is using radar and other technology to track planes 'en route' between airports and keep in touch with pilots. Alternatively, ATCs are liaising with the planes on approach. However, ATC's working condition is getting more stressful, as the volume of air traffic increases. Thus this paper tried to research cognitive emotional regulation, job satisfaction, and job involvement and organizational committment of ATCs under the stressful work condition, taking care of safety of a couple of hundreds passengers per plane. Using CERQ survey sheet (Cognitive Emotional Regulation Questionnaire), it was found out that positive thinking and acceptance of self-blame have a significant impact on job satisfaction, work absorption and organizational Loyalty.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.32 no.1
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• pp.91-102
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• 2024

This study aimed to investigate the sleep-wake patterns, social jetlag (SJL), and daytime sleepiness (DS) among air traffic controllers (ATCs) with rotating shifts. A total of 133 shift-rotating ATCs participated by completing self-report questionnaires regarding their sleep-wake patterns and DS. SJL, indicating the mid-sleep difference between workdays (W) and free days (F), was calculated for each shift. Night-shift workdays had the shortest sleep duration (SD) (5.28 hours), whereas free days following day shifts had the longest SD (6.66 hours). SJL for day and night shifts was 2.73 and 2.71 hours, respectively. The average DS score was 7.92 out of 24, with a 28.6% prevalence of DS. There was a negative correlation between SD following day shifts and SJL for the day shifts. Given these findings, it is recommended to implement effective interventions and work schedules to maintain consistent sleep patterns and minimize social jetlag to address sleep issues for shift-working ATCs.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.29 no.4
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• pp.124-133
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• 2021

The airline industry has been growing steadily since 2016 with more than 100 million air passengers, renewing the largest number of air passengers every year. Increasing air demand leads to an increase in air traffic in limited airspace, increasing the likelihood of accidents between aircraft. Due to the massive human and material damage caused by a single mistake, aviation safety is being heavily focused around the world to efficiently use limited airspace. Studies related to various human factors are underway as most of the aviation accidents are found to be caused by human factors, but research on human factors by controllers is insufficient while they are active in terms of control and operation. Given that 82% of air accidents caused by controllers are caused by human error, the importance of management of human error and changes in perception are urgently needed. This study aims to understand the seriousness of the controller's human error by analyzing the accident cases caused by the controller's human error using TEM to identify threats and errors and derive common human factors.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.16 no.4
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• pp.35-40
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• 2008

There are many studies indicate that human is one of the major contributing factors to the aviation accident. To this end, the Human Factor of pilots and in flight operations has been a popular subject to be studied, however, not of the air traffic controllers. Recently, some States have started studying Human Errors in Air Traffic Control field, removal of the potential errors in advance and prevention of the similar errors. This study analyzed Human Errors in air traffic control in terms of LOSA of airlines, which has been actively studied. This study will contribute to safe Flight Operation and Air Traffic Control.