• 제목/요약/키워드: Adoption and Diffusion of Innovation

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클라우드 컴퓨팅 서비스의 도입특성이 조직의 성과기대 및 사용의도에 미치는 영향에 관한 연구: 혁신확산 이론 관점 (A Study on the Effect of the Introduction Characteristics of Cloud Computing Services on the Performance Expectancy and the Intention to Use: From the Perspective of the Innovation Diffusion Theory)

  • 임재수;오재인
    • Asia pacific journal of information systems
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    • 제22권3호
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    • pp.99-124
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    • 2012
  • Our society has long been talking about necessity for innovation. Since companies in particular need to carry out business innovation in their overall processes, they have attempted to apply many innovation factors on sites and become to pay more attention to their innovation. In order to achieve this goal, companies has applied various information technologies (IT) on sites as a means of innovation, and consequently IT have been greatly developed. It is natural for the field of IT to have faced another revolution which is called cloud computing, which is expected to result in innovative changes in software application via the Internet, data storing, the use of devices, and their operations. As a vehicle of innovation, cloud computing is expected to lead the changes and advancement of our society and the business world. Although many scholars have researched on a variety of topics regarding the innovation via IT, few studies have dealt with the issue of could computing as IT. Thus, the purpose of this paper is to set the variables of innovation attributes based on the previous articles as the characteristic variables and clarify how these variables affect "Performance Expectancy" of companies and the intention of using cloud computing. The result from the analysis of data collected in this study is as follows. The study utilized a research model developed on the innovation diffusion theory to identify influences on the adaptation and spreading IT for cloud computing services. Second, this study summarized the characteristics of cloud computing services as a new concept that introduces innovation at its early stage of adaptation for companies. Third, a theoretical model is provided that relates to the future innovation by suggesting variables for innovation characteristics to adopt cloud computing services. Finally, this study identified the factors affecting expectation and the intention to use the cloud computing service for the companies that consider adopting the cloud computing service. As the parameter and dependent variable respectively, the study deploys the independent variables that are aligned with the characteristics of the cloud computing services based on the innovation diffusion model, and utilizes the expectation for performance and Intention to Use based on the UTAUT theory. Independent variables for the research model include Relative Advantage, Complexity, Compatibility, Cost Saving, Trialability, and Observability. In addition, 'Acceptance for Adaptation' is applied as an adjustment variable to verify the influences on the expected performances from the cloud computing service. The validity of the research model was secured by performing factor analysis and reliability analysis. After confirmatory factor analysis is conducted using AMOS 7.0, the 20 hypotheses are verified through the analysis of the structural equation model, accepting 12 hypotheses among 20. For example, Relative Advantage turned out to have the positive effect both on Individual Performance and on Strategic Performance from the verification of hypothesis, while it showed meaningful correlation to affect Intention to Use directly. This indicates that many articles on the diffusion related Relative Advantage as the most important factor to predict the rate to accept innovation. From the viewpoint of the influence on Performance Expectancy among Compatibility and Cost Saving, Compatibility has the positive effect on both Individual Performance and on Strategic Performance, while it showed meaningful correlation with Intention to Use. However, the topic of the cloud computing service has become a strategic issue for adoption in companies, Cost Saving turns out to affect Individual Performance without a significant influence on Intention to Use. This indicates that companies expect practical performances such as time and cost saving and financial improvements through the adoption of the cloud computing service in the environment of the budget squeezing from the global economic crisis from 2008. Likewise, this positively affects the strategic performance in companies. In terms of effects, Trialability is proved to give no effects on Performance Expectancy. This indicates that the participants of the survey are willing to afford the risk from the high uncertainty caused by innovation, because they positively pursue information about new ideas as innovators and early adopter. In addition, they believe it is unnecessary to test the cloud computing service before the adoption, because there are various types of the cloud computing service. However, Observability positively affected both Individual Performance and Strategic Performance. It also showed meaningful correlation with Intention to Use. From the analysis of the direct effects on Intention to Use by innovative characteristics for the cloud computing service except the parameters, the innovative characteristics for the cloud computing service showed the positive influence on Relative Advantage, Compatibility and Observability while Complexity, Cost saving and the likelihood for the attempt did not affect Intention to Use. While the practical verification that was believed to be the most important factor on Performance Expectancy by characteristics for cloud computing service, Relative Advantage, Compatibility and Observability showed significant correlation with the various causes and effect analysis. Cost Saving showed a significant relation with Strategic Performance in companies, which indicates that the cost to build and operate IT is the burden of the management. Thus, the cloud computing service reflected the expectation as an alternative to reduce the investment and operational cost for IT infrastructure due to the recent economic crisis. The cloud computing service is not pervasive in the business world, but it is rapidly spreading all over the world, because of its inherited merits and benefits. Moreover, results of this research regarding the diffusion innovation are more or less different from those of the existing articles. This seems to be caused by the fact that the cloud computing service has a strong innovative factor that results in a new paradigm shift while most IT that are based on the theory of innovation diffusion are limited to companies and organizations. In addition, the participants in this study are believed to play an important role as innovators and early adapters to introduce the cloud computing service and to have competency to afford higher uncertainty for innovation. In conclusion, the introduction of the cloud computing service is a critical issue in the business world.

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기업간 전자상거래 도입 결정요인 (Factors Influencing Business to Business Electronic Commerce)

  • 송윤희
    • 한국콘텐츠학회논문지
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    • 제2권3호
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    • pp.41-58
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    • 2002
  • 본 연구는 정보기술 혁신 과정에 작용하는 환경, 기업, 기술 특성을 바탕으로 기업간 전자상거래 도입을 결정하는 요인을 고찰하였다. 분석 결과 기업간 전자상거래 도입기업과 미도입 기업을 유의하게 구분하는 요인은 거래당사자 영향력, 인지된 이익, 경영층 지원, 조직전략, 조직특성으로 나타났다. 따라서 기업에서 B2B EC가 성공적으로 도입되어 확신되기 위하여 B2B EC 도입기업과 미도입 기업의 차이를 구분하는 B2B EC 도입 결정요인을 충분히 반영하여 기업 전략을 수립해야 할 것이다.

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어플라이언스 시스템의 혁신특성과 품질이 채택의도에 미치는 영향에 관한 연구 (A Study on the Effects of Innovation Characteristics and Quality of Appliance Systems on Intention to Adopt)

  • 유응준;김용희;박영주;최정일
    • 품질경영학회지
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    • 제43권3호
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    • pp.421-438
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    • 2015
  • Purpose: The purpose of this study was to grasp the level of effects innovative features and quality of the appliance system on organizational performance and ultimately analyze the willingness of the IT staff to adopt an appliance system. Methods: The survey was conducted on 350 vendors' clients and partners who currently use an appliance system from March to May 2014. A total of 331 effective questionnaires were collected and analyzed using PASW18 and SmartPLS. Results: The results show that relative advantage, facilitating condition and trialability and quality factors all had an effect on organizational performance expectations. Further, when an appliance system is adopted, it was shown that cost and reliability emphasized by a vendor did not produce any significant effects on organizational performance expectations. Conclusion: This study is significant as it is the first to combine such models as Innovation Diffusion Theory, Information Systems Success Model, and Unified Theory of Acceptance and Use of Technology with a new external variable. In addition, it illustrated how variables affect the adoption of an appliance system such as a new innovation system.

Comparison of the ICT Adoption Pattern;In the Case of Korea and the U.S.

  • Yang, Kyung-Hoon;Lee, Sang-Gun
    • 한국경영정보학회:학술대회논문집
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    • 한국경영정보학회 2007년도 International Conference
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    • pp.545-550
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    • 2007
  • The aim of this paper is to find out whether there is a difference in adopting and/or diffusing the information and communication technology (ICT) between countries. If there is, what are the primary factors that keep some countries from adopting and diffusing ICT while others do? To analyze the above problem, we adopted the Unified Theory of Acceptance and Use of Technology (UTAUT) suggested by Venkatesh et al. (2003), which consists of effort expectancy, performance expectancy and social influence. We also use the innovation diffusion functions, which are known to have the S-shape and are made up of the introduction, growth, maturity and decline phases. We do not, however, consider the decline phase, because the ICT that we are considering is not believed to be in that phase. Therefore, we researched how the three factors affect adoption in the three phases. We selected the cellular phone as the ICT, because it is considered to be the most popularly used ICT and its technology has been developing rapidly. We surveyed the cellular phone adopters in Korea, and the U.S. for 15 years from 1989 to 2003. Korea, and the U.S. represent newly developed and developed countries, respectively. For the data analysis, a survival analysis was used, as it could explain the characteristics of the potential adopters or non-adopters. We found that the ICT diffusion patterns, as well as the ICT diffusion factors, of the two countries were different. Therefore, we believe that the results of our research can be used in building strategies on reducing the digital divide gaps between countries.

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지방정부의 저영향개발 적용에 영향을 주는 요인 연구 (Key Factors Influencing Low Impact Development Adoption by Local Governments)

  • 정문선;테오도르 퀘이블;마가렛 브라이언트
    • 환경영향평가
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    • 제24권2호
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    • pp.119-133
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    • 2015
  • 본 연구의 목적은 탐색적 연구방법을 통해 지방정부의 LID 적용에 영향을 주는 인자를 밝히는데 있다. 이를 위해서 미국 버지니아주의 지방정부 10곳을 사례조사지로 선정하여 LID 적용정도를 구분하였고, 이에 영향을 주는 요인으로 LID의 특성, 지방정부의 특성, 지방정부의 동기요인, 지방정부 외부의 영향 등을 혁신의 확산이론을 바탕으로 발전시켰다. 지방정부의 LID 적용정도 및 영향인자는 우수관리관련조례, 회의록, 인터뷰와 그 밖의 지자체 문서를 바탕으로 평가하였다. 연구결과에 따라 높은 LID 적용정도를 보인 지방정부 사례의 경우 해당 지방정부와 지역 커뮤니티에서 LID를 적극적으로 옹호하는 챔피언의 역할이 매우 크게 나타났다. 반면에 중간 및 낮은 정도의 LID 적용상태를 보인 지방정부의 경우는 외부적 요인 즉, 주정부의 강제적 법적규제가 중요한 요인으로 작용했으며 명확한 LID 적용모델에 대한 요구가 높게 나타났다.

The Differences of Influencing Factors on IOS Usage Intention between Adopters and Non-Adopters in Small- and Medium-Sized Firms

  • Ryu, Il;Kim, Jae-Jon;Cho, Geon;Kim, Do-Goan;Lee, Yun-Hee
    • 한국정보기술응용학회:학술대회논문집
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    • 한국정보기술응용학회 2005년도 6th 2005 International Conference on Computers, Communications and System
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    • pp.365-368
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    • 2005
  • While the goal of new IT adoption in small and medium sized firms is to choose an optimal system to fit with their own environments and conditions, that of IT post-adoption usage is to fully implement new IT and maximize their benefits from it. Therefore, the decision-making environments of new IT adoption is definitely different from those of post-adoption. Also, The direct experience of IT usage can provide some learning effect and the change of users' beliefs on new IT. From this point of view, this study attempts to figure out the differences of influencing factors on IOS usage intention between adopters and non-adopters. The results show that there are clear differences of influencing factors between two groups. Non-adopter group shows that perceived financial cost and ability of use have significant influences on IOS usage intention, while relative advantage and perceived risk in adopter group have statistically significant influences on post-adoption usage of IOS.

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전사적자원관리(ERP) 시스템의 조직 내 확산에 대한 저항요인 분석 (An Analytical Study on the Influence of Resistance Factors in Adoption and Diffusion of Innovation as for Introducing ERP Systems into Universities)

  • 김현정;이영희;김문선
    • 한국전자거래학회지
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    • 제18권1호
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    • pp.129-146
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    • 2013
  • 본 논문은 ERP 효과를 조직성과로 전환하기 위해 혁신과정에서 발생하는 조직구성원들의 저항을 체계적으로 통제, 관리하는데 연구초점을 두고, 의무적 수용 상황에서 ERP 시스템의 조직 내 확산에서의 저항요인을 조사하고 검증하였다. 169개의 대학사례를 분석한 결과 ERP 시스템 이용에 대한 심리적 태도(두려움, 의심 등)가 저항행동 의도에 유의한 영향을 미치는 것을 밝혀냈다. 저항의 선행변수 중 업무처리의 상대적 이점, 시스템의 상대적 이점, 서비스 지원은 저항행동 의도에 직접적인 영향을 미치지 않는 것으로 나타났으나, 저항에 대한 심리적 태도에 부분적으로 영향을 미치는 것으로 분석되었다. 본 연구는 저항을 심리적 측면과 행동적 측면으로 구분하여 실증하였다는 점에서 기존 연구와 차별되며, 혁신의 수용과 확산 과정에서 나타날 수 있는 부정적 측면의 저항을 체계적으로 연구, 분석하였다는데 의의가 있다.

Influential Factors for COBIT Adoption Intention: An Empirical Analysis

  • Jo, Yoon-Sung;Lee, Jung-Hoon;Kim, Jae-Min
    • International Journal of Contents
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    • 제6권4호
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    • pp.79-89
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    • 2010
  • In recent years, IT organizations are in the process of introducing IT Governance as the concept and measure of transparency, accountability and effectiveness of IT activities and control for managing governance processes. In this paper, the influential factors for IT organizations to adopt COBIT(The Control Objectives for Information and related Technology) which is a typical framework for effective IT Governance execution were classified and analyzed empirically into internal and external factors. Internal factors were designed based on influential factors in the theory of innovation diffusion, and external factors were designed based on influential factors from outside certification which were absent in COBIT and expertise support from the outside. The result of this study showed that understandability, transition and effectiveness which were internal factors had no effect on COBIT introduction, and only expertise support among certification and expertise support which were external factors had significant effects. This result shows that there are lack of COBIT supports and introduction in internal IT organizations. It is expected that the result of this study will allow strategic approach of COBIT adoption in future by verifying influential factors of COBIT introduction within IT organizations.

모바일 SFA(mSFA) 시스템의 수용 요인 및 도입 성과에 관한 연구 (A Study on the Adoption Factors and Performance Effects of Mobile Sales Force Automation Systems)

  • 김동현;이선로
    • 경영과학
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    • 제24권1호
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    • pp.127-145
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    • 2007
  • This study attempts to examine the acceptance factors of mSFA systems based on the innovation diffusion and technology acceptance model, and to measure the performance effects of mSFA systems using BSC metrics. Results show that (1) the characteristics of mobility and interactivity have positive impacts on perceived usefulness, ease of use, and professional fit. But the characteristics of personal identity were not perceived as useful due to users' negative feelings about privacy infringement and surveillance. (2) Job fit has positive impacts on perceived usefulness and professional fit. (3) Perceived usefulness, ease of use, and professional fit positively influence the degree of users' dependence on mSFA systems, which have positive impacts on users' performance measured by the personal BSC metrics including perspectives of finance, customer, internal process, and learning and growth.

IPTV 서비스의 지속적 사용에 대한 실증 분석 연구 (An Empirical Study on Consumer's Continued Use of IPTV Service)

  • 김정;이동원
    • 한국IT서비스학회지
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    • 제8권1호
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    • pp.11-27
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    • 2009
  • Recently, IPTV attracts great attention along with the digital convergence of communication and media technologies. This study examined critical factors on the consumer's continued use of the IPTV service. Based on the expectation-confirmation theory and the innovation diffusion theory, we derived nine key factors in the research model-relative advantage, compatibility, ease of use, image, diversity of contents, interactivity, monetary value, social influence, and user satisfaction. Using the partial least square method, we found that content diversity and compatibility have a significant indirect effect on the continued use of the IPTV service via user satisfaction, and user satisfaction and social influence also have a significant direct impact on the IPTV use. These findings not only provide practical insights on the consumer acceptance of new technology-converging services, but also help managers to plan their marketing strategies better.