• 제목/요약/키워드: Administrative Staff

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미국과 한국의 간호사 국가면허시험 문항개발과정 비교 (A Comparative Study of the Nurse Licensure Exam Systems between the United States and South Korea)

  • 곽찬영;윤순녕;김신정
    • 성인간호학회지
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    • 제25권6호
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    • pp.622-632
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    • 2013
  • Purpose: This study was conducted to compare the nurse licensure examination system in Korea with that of the United States (US). Methods: Focus interviews with the administrative staff of the National Council of State Boards of Nursing (NCSBN) were held. two areas were explored in the interviews: the item development process and the general administrative operating procedures. Results: NCLEX-RN items are designed for entry-level practice. The items are subjected to a series of 12 steps including a item writing panel, a content and editorial review, a sensitivity panel, a pre-test, a Differential item functioning panel and a committee review. NCSBN is responsible for the test for registered nurses and one for practical nurses. In contrast the Korean National Health Personnel Licensing Board (KNHPLB) is responsible for nursing is and 21 other health related licensure. Another difference is that in Korea there is no consistent and specialized staff to develop question items. Items are developed by educators who are not active nurses (this last statemtne is not a finding but a point of view usually not given in findings.). Conclusion: Korean nurses form the largest group of health related job categories and the most direct to health care consumers. Therefore, the nursing licensure exam should be acknowledged as the most influential licensure exam in health care services. We recommend a nursing specialized licensing institution to be established with active nurse' participation in item development process to reflect clinical practice into licensure exam.

지역사회 정신 건강 서비스, 자살 전문직 유형에 따른 자살예방행동 준비도 (Preparation to Perform Activities of Suicide Prevention according to Professional Type)

  • 박경란;이경주;권민;염미정;양수
    • 한국보건간호학회지
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    • 제29권1호
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    • pp.40-52
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    • 2015
  • Purpose: This study examined the characteristics of preparation to perform activities of suicide prevention according to professional type. Methods: A structural survey was conducted from Dec. 10, 2012 to Jan. 4, 2013 for 355 participants working at suicide prevention institutions in S city. The data were analyzed in terms of frequency, percentage, mean, standard deviation, t-test, ANOVA, Pearson's correlation coefficient, and multiple regression using SPSS/WIN 18.0. Results: Self-evaluation knowledge of characteristics was a significant distance depending on education and economic status. Participants were classified according to four groups based on professional type; public health nurse, social worker, fire officer, and administrative staff. Significant differences in experiences in suicide, the several items of self-evaluation knowledge, and the preparation to perform activities of suicide prevention were observed according to professional type (p<.05). Correlation among the experience, self-evaluation knowledge and preparation to perform activities of suicide prevention showed a positive correlation in public health nurse, social worker, and administrative staff (p<.05). In all professional types, the variable that predicted preparation to perform activities of suicide prevention was self-evaluation knowledge (p<.001). Conclusion: Tailor-made suicide prevention programs that affect changes in preparation to perform activities of suicide prevention should be developed by professional types.

병원 구성원의 조직 유효성 연구 : 직무만족, 조직몰입, 이직의도를 중심으로 (Organization Effectiveness Studies of General Hospital Employees : Focusing on Job Satisfaction, Organizational Commitment, Turnover Intention)

  • 임경태
    • 한국콘텐츠학회논문지
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    • 제17권6호
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    • pp.261-271
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    • 2017
  • 본 연구는 병원 구성원의 직무 만족, 조직 몰입 및 이직 의사의 요인을 분석 하였다. 연구 대상은 행정 직원, 의료 기사, 간호사 등 355 명을 인터뷰 조사 및 t- 테스트, ANOVA 및 회귀 분석을 실시하였다. 연구 결과로 행정 직원은 직무 만족은 낮고, 조직 몰입도가 높으며, 부정적 심성으로 이직 의도는 높게 나타났다. 의료 기사는 직무 만족과 조직 몰입 수준은 낮지만 외부 취업 기회와 과도한 직무 량으로 이직의도가 있었다. 간호사는 직무 만족과 조직 몰입 수준은 높지만 외부 취업 기회로 인해 높은 이직의도를 보이는 것으로 나타났다. 정부시책을 시범 사업 중인 중소병원의 부족 인력에 대한 대안을 제시하고, 효율적인 병원 운영을 위한 시기적절 하고 실질적인 대처방안이 제시 될 것으로 기대 된다.

노인요양병원 선택요인이 환자만족도와 재이용 및 구전의도에 미치는 영향 (Effects of Selection Factors of Hospitals for the Elderly upon Satisfaction of Patients and their Intent of Revisit and Information by Word of Mouth)

  • 권진
    • 한국콘텐츠학회논문지
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    • 제11권10호
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    • pp.301-311
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    • 2011
  • 이 연구는 노인요양병원의 선택요인이 환자만족도와 재이용 및 구전의도에 영향을 미치는 인과적 관계를 파악하고자 시도하였다. 이를 위해 서울 경기지역의 5개 노인요양병원 입원환자를 대상으로 2009년 8월 1일부터 9월 30일까지 설문조사를 실시하였으며 총 472부를 최종 연구자료로 활용하였다. 연구결과, 첫째, 노인요양병원에 대한 환자만족도에는 직원친절, 시설환경, 행정서비스에 대한 기대가 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 둘째, 노인요양병원의 재이용의도와 구전의도에는 의료서비스 신뢰와 행정서비스에 대한 만족이 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 셋째, 재이용의도는 구전의도에 유의한 정(+)의 영향을 미치는 것으로 분석되었다. 따라서 노인의 병원 선택동기 및 선택성향을 이해하고, 환자만족도를 제고하기 위한 노력과 환자 지향적인 서비스정신의 함양이 뒷받침 되어야 한다. 또한 의료진과 진료효과, 의료시설에 대한 신뢰성을 확보하기 위한 노력이 요구되며, 가격경쟁력을 견지한 새로운 마케팅 전략을 수립하기 위해 노력해야 할 것이다.

사립대학도서관의 직제 현황에 관한 연구 (A study on the current status of private university library's line and staff organization)

  • 김성수
    • 한국도서관정보학회지
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    • 제24권
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    • pp.301-334
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    • 1996
  • This study is aimed at examination and analysis of current status of university library's line and staff organization especially the private university's. Motivation for this study is based on the following facts : First, the library work now is changing from the conventional one to automated one. Second, librarians in the front line must be trained in the newly set work because of the separation of work process in automated libraries. Methodologies of this study, apart from theoretical aspects, were visiting and interviewing librarians at 30 university libraries, examining the current status and problems of the line and staff organization of the university libraries. The result from the study is as follows: First, interviewing reveals that 35% of the 75 private university library is having 'associate directorship by librarian' system. Benefits from this system are described, recommending other University libraries adopt this system. This system su n.0, pplements the weak point of concurrent director's office of lay professor, as well as encourages librarian's morale by promotion. Second, the current organization of the university libraries are to be reformed. Namely, 1) the name of each division must be newly and a n.0, ppropriately set of changed suiting for the work of automated library, thus reforming the division. This must be conducted via collection of opinions of the Korean Library and Information Science Society' and associated organizations. 2) Newly formed division(for example, administrative division or division of operation and management, division conducting digital library work, etc.) must be added to the line and staff organization. 3) For information service division, there must be a certain number of subject specialists. 4) Status of the directorship of university library, librarianship, issue of renaming of university library are also described.

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Effect of Web-supported Health Education on Knowledge of Health and Healthy-living Behaviour of Female Staff in a Turkish University

  • Nurgul, Keser;Nursan, Cinar;Dilek, Kose;Over, Ozcelik Tijen;Sevin, Altinkaynak
    • Asian Pacific Journal of Cancer Prevention
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    • 제16권2호
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    • pp.489-494
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    • 2015
  • Background: Once limited with face-to face courses, health education has now moved into the web environment after new developments in information technology This study was carried out in order to give training to the university academic and administrative female staff who have difficulty in attending health education planned for specific times and places. The web-supported training focuses on healthy diet, the importance of physical activity, damage of smoking and stress management. Materials and Methods: The study was carried out in Sakarya University between the years 2012-2013 as a descriptive and quasi experimental study. The sample consisted of 30 participants who agreed to take part in the survey, filled in the forms and completed the whole training. The data were collected via a "Personel Information Form", "Health Promotion Life-Style Profile (HPLSP)", and "Multiple Choice Questionnaire (MCQ). Results: There was a statistically significant difference between the total points from "Health Promotion Life-Style Profile" and the total points from the sub-scale after and before the training (t=3.63, p=0.001). When the points from the multiple choice questionnaire after and before training were compared, it was seen that the average points were higher after the training (t=8.57, p<0.001). Conclusions: It was found that web-supported health training has a positive effect on the healthy living behaviour of female staff working at a Turkish university and on their knowledge of health promotion.

병원행정직 종사자중 전공분야별 직무만족과 조직몰입 (Job Satisfaction and Organizational Commitment of Hospital Administrative Staffs according to Their Majors)

  • 황병덕
    • 한국콘텐츠학회논문지
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    • 제8권6호
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    • pp.186-194
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    • 2008
  • 본 연구는 병원행정직 종사자의 직무만족과 조직몰입도를 파악하고자 울산과 부산지역의 의료기관 행정직원에게 설문조사를 한 결과 338명이 연구대상자로 선정되었다. 직무만족과(임금요인, 담당직무, 승진, 대인관계요인) 조직몰입은 Like리 5점 척도로 5점(매우 그렇다)부터 1점(매우 그렇지 않다)으로 구성되었다. 자료 분석은 빈도분석, 분산분석(ANOVA), 상관관계와 다중회귀분석을 실시하였다. 그 결과는 다음과 같다. 직무만족도는 의료기사전공, 보건(원무)행정전공, 간호사전공 그리고 고졸 및 기타 전공 순으로 높았다. 조직몰입도는 의료기사전공, 간호사전공, 보건(원무)행정전공, 그리고 고졸 및 기타 전공 순으로 높았다. 직무만족과 조직몰입 변수간의 상관관계는 임금, 담당직무, 승진, 대인, 조직몰입도 모두 뚜렷한 정의 관계로 나타났다.

부산지역 종합병원의 물자관리 및 담당자 실태에 관한 연구 (Study of the materials management and administrative personal of the general hospitals in Busan)

  • 류황건;김승기
    • 한국병원경영학회지
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    • 제7권3호
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    • pp.63-83
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    • 2002
  • This study is to survey the materials purchasing and inventory management status and the characteristics and opinions of the staff in charge of purchasing and inventory of the general hospitals in Busan area in order to contribute to the rationalization of its management through the grasp of actual situation and the presentation of desirable improvement plan for the materials purchasing and inventory management. The status of medical institute had been surveyed by the purchasing/ administration managers of total 26 general hospitals, and the purchasing/ management questionnaires had been commenced with 86 staff of the 26 hospitals. Its major survey results, after the analysis of 24 medical institute statuses (return rate of 92.30%) and 60 staff questionnaires (return rate of 69.76%), are as follows. First, post-purchasing evaluation system is not used actively, orders are being placed by phone or fax, and general merchandise is being purchased through free contracts in most of the hospitals participated in the survey. Second, as per the materials supplying methods, the requisition and delivery system is currently the most popular in the hospitals surveyed, however, both the requisition and delivery system and the par level transfer system are the most desired in the hospitals of more than 500 beds, and the par level transfer system is the most desired in the hospitals under 500 beds for the materials supplying system in the future. Third, as per the inventory management system that is desired the most in the future, the SPD and JIT types are preferred in the hospitals of more than 500 beds, the stockless strategy is preferred in the hospitals under 500 beds, the senior staff above section chief grade prefer the stockless strategy, and the junior staff prefer the ABC classification and SPD types. Fourth, The necessity of purchasing staff's training for the materials management is highly recognized but the effectiveness is not so much acknowledged, which is because such a training is thought to be so superficial and formal that it is not helpful much in the actual field. When summarizing the survey results as above, the materials purchasing and management system is differed for each group of hospitals according to the size of beds, and the more scientific management system is largely required by the general hospitals in Busan city. They also hope the introduction of joint purchasing system, materials management by the bar-code system, and positive execution of the market survey and training of the relevant staff for the management of purchasing affairs. So the more systematic purchasing and inventory management is regarded to be necessary through the introduction of scientific and specialized education of materials management, market survey, and post-purchasing evaluation system also through the computerization of materials purchasing and inventory management as soon as possible.

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미국 노스다코타주 농업연구와 농촌지도의 특징과 한국의 농촌지도사업에 주는 시사점 (Characteristics of North Dakota State University Extension Service in USA)

  • 박덕병;고햄 개리
    • 농촌지도와개발
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    • 제8권1호
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    • pp.73-83
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    • 2001
  • North Dakota State University (NDSU) Extension Service's purpose was to create a learning partnership that helped adults and youth enhance their lives and communities. NDSU Extension Service has maintained a strong blend of county, regional and state staff to support their program delivery. Experiment Station and Extension Service were integrated both in their job duties and at the administrative level. While researchers at the campus and center carried out both research and outreach activities with producers, Extension staff both at county and center carried out some research activities as well as outreach activities. The strong county-based Extension network was the main avenue for program delivery. Extension agents also provide programs on a multi-country basis. Program planning includes county advisory councils, multi-county advisory councils, support groups, and commodity groups, such as farmers and business people. Planning was used to shape their long-range plan of work along with adjustments to their annual activities. Funding of the NDSU Extension Service has been a blend of federal, state, and county dollars. In the past few years, grant dollars and agency partnerships have increased. Local input into extension programs, combined with support and funding from state and federal partners, enabled the extension service to truly meet the needs of people.

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Effect of Service Quality Toward Student Satisfaction and Loyalty in Higher Education

  • MULYONO, Hardi;HADIAN, Arief;PURBA, Nelvitia;PRAMONO, Rudy
    • The Journal of Asian Finance, Economics and Business
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    • 제7권10호
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    • pp.929-938
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    • 2020
  • This study analyzes the effect of quality of services provided to the students' in relation to their satisfaction and loyalty. Respondents in this study were seventh semester students of Universitas Muslim Nusantara Al-Washliyah, the total number of students was 312. Data analysis techniques in this study used was SEM (Structural Equation Modeling) using the SmartPLS program. The results showed that students' satisfaction significantly mediated the correlation between academics and students' loyalty, between non-academic and students' loyalty, between reputation and students' loyalty, and between campus access and students' loyalty; on the other hand, students' satisfaction was not significant in mediating the correlation between program issues and students' loyalty. The findings suggest that it is necessary to improve the quality of lecturers to improve students' academic abilities and communication skills. As far as non-academic aspects are concerned, conducting training and development efforts and increasing awareness programs for administrative staff is important. For the reputation aspect, to carry out several marketing campaigns which predict to have an effect upon students in building positive perceptions of campus has to be executed as well. Meanwhile for access aspect, it should be made certain that every student can have direct access to staff employees, and it is necessary to improve dimensions which can increase students' satisfaction so that students are convinced of their choice of campus and then they are likely to recommend their chosen university and spread positive things about their institutions.