• Journal of Korea Society of Industrial Information Systems
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• v.7 no.5
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• pp.195-203
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• 2002

The purpose of this study is to investigate how QS 9000 Certification might influence company and analyze the effectiveness. Recently most companies are enforced to adapt quality assurance system, such as ISO series, QS 9000 etc, from domestic or foreign certification institutes. Therefore it is very important for all the company to acquire QS 9000 certification. Three Big UㆍS automakers had developed the QS 9000 quality System for their suppliers to implement the ISO 9000 based quality system. To analysis the effects of QS 9000 Quality System for quality improvement of the suppliers data had been gathered on the certification activities through questionnaire and been analyzed by descriptive statistics.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.23 no.54
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• pp.97-110
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• 2000

As more and more companies pursue ISO 9000 certification, one of the most misconceptions about ISO 9000 is that registration is necessary only for business. ISO 9000 is being driven by commercial requirements, not legal fiat. This registration can be used as evidence of compliance to the ISO 9000 to satisfy specific customer requirements. The primary objective of this research is to provide the efficient implementation process of ISO 9000 certification on the basis of total quality management concerning with ISO/CDl 9001:2000, ISO/CDl 9004:2000 and ISO/CD2 9001:2000. Based on the result of first paper in May 1999, this study has been conducted using the data collected from 312 manufacturing companies which registered ISO 9000 certification. This analysis can be applied to Korean small and medium industrial companies in establishing and maintaining the development of qualify systems. The companies should be able to benefit if they make continuous effort to improve the quality activities based on the factors suggested in this paper.

• Proceedings of the Korean Reliability Society Conference
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• 2004.07a
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• pp.249-261
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• 2004

Many of companies all over the world have been certified ISO 9000 which is customer focused since last ten 10 years, and industrial sector specific certifications have been developed, such as QS-9000 and ISO/TS 16949 which are specific requirements added to ISO 9000 for the automotive industrial sector. Requirements addressed in ISO 9000, QS-9000 and ISO/TS 16949 are considered to be significant. And I think that requirements for reliability elements such as Design FMEA, Process FMEA and Gage R＆R are very important. I sincerely hope that my study for requirements for reliability elements to be helpful to individual, companies and related association. There should be a lot of requirements in related with reliability in other industrial sectors and I am planning to study on it continuously.

• International Journal of Quality Innovation
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• v.9 no.3
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• pp.15-27
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• 2008

As a sign of international quality system, ISO9000 certification has been adopted by more and more enterprises. In recent five years, there have been 560,000 certified companies in Europe and America, and there have been more than 390,000 ones in China. It has being attracted many quality scholars' attentions whether ISO9000 certification can bring more benefits to certified companies or not. This paper investigates the ISO9000 certification effect on market performance by the samples from Chinese list companies in shanghai stock exchange. Considering ISO9000 certification as an event, a certification effect model will be set up by means of the event study method, which takes abnormal return rate as a basic indicator to measure the ISO9000 certification effect on Chinese market performance in different event times. Investigation results show that the Chinese certified companies have some positive effects on market performance in the short term. From a long standpoint, the relation between certification and performance has a positive trend.

• IE interfaces
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• v.16 no.4
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• pp.392-399
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• 2003

ISO 9000 is an efficient quality system for the customer's confidence and satisfaction. Of late years, the revised edition of ISO 9000 quality management system may give lots of positive business values to companies running ISO 9000 system. Despite its tremendous popularity, there is some criticism against the effect and performance of ISO 9000 certification. This research explores the performances and effects of ISO 9000 quality system in small & medium size industrial companies. For this research, 202 companies certified by ISO 9000 standard and 67 companies not certified as contrast group were selected. The related data were collected by web-poll survey. The major analyses are focused on the effect and performance of the ISO 9000 certification, and we established various hypotheses to verify the effect and performance of quality system. Results of statistical analyses show that total performance of quality system is significantly different between certified companies and not certified.

• Journal of Korean Society for Quality Management
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• v.29 no.4
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• pp.1-17
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• 2001

The characteristics of Telecommunication Industry encompass not only hardware and software but also the service aspect of them. One way to improve the industry up to the international level in terms of hardware and software as well as service aspect is to comply with tile TL 9000 standard, which was established by QUEST Forum, the group consisted of U.S. communication industry, based on the ISO 9000 Quality Management System. In this study, design, establishment, implementation, maintenance and improvement of quality system for domestic telecommunication industry are thoroughly investigated based on TL 9000 standard, with its LCM(Life Cycle Model) model and measurements. Also, Process Approach is suggested to help the industry realize the system to meet its specific needs. In addition, specific examples with the successful certification to TL 9000 standard are presented.

• Journal of the Korea Safety Management & Science
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• v.5 no.3
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• pp.157-164
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• 2003

This paper studied about effects of the certificate of ISO 9000 in the manufacturing companies whose number of employee is under three hundred. First, most of company answered that acquiring the certificate of ISO 9000 is very helpful for the company management. therefore the company has the competence in the change of domestic and international economy. Second, after acquiring the certificate of ISO 9000, there were many improvements in company culture, quality control and business process productivity. As a result, the acquisition of the certificate of ISO 9000 system makes the company culture preparing the future to become a world first class company.

• Journal of the Korean Society for information Management
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• v.19 no.3
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• pp.69-90
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• 2002

Modern stage must offer to the level which the customer requests the quality of the information service to offer from the information center. We are the one view which needs new system management around the process serving this. This study accomplished theoretical review of ISO 9000 as International Quality Management System. investigated the trend for change of ISO 9000 certification systems. We analyzed the recognition level of members about the introduction of ISO 9000 quality management systems in the information center. The level up of recognition about ISO 9000 quality management system certification systems was the low in the information center. Hereafter, We grasped the subject of ISO 9000 certification systems which the introduction needs. We reviewed ISO 9000 family which the Library and Information center possible apply and presented the requirement in the library and information center with the process to need for a Quality Management System certification.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.19 no.38
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• pp.17-28
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• 1996

ISO 9000 Series International Standard have been established in 1987 and world trading patterns have changed into the request of ISO 9000 series approval. About 1100 domestic companies have currently obtained ISO 9000 series approval from domestic or foreign certification bodies. This paper presents the current status of ISO approval of domestic industries, a case study of a valve manufacturing company in Pusan, procedures for obtaining ISO approval, predictable effects as a result of approval, and recommendations.

• International Journal of Quality Innovation
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• v.2 no.2
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• pp.1-23
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• 2001

Many studies reported that some organizations experience benefits of quality as well as the productivity due to the implementation of ISO9000. However, there are significant differences across countries, industries and organizations. This paper examines the current quality management practices in the Hong Kong construction industry under the ISO 9000 environment by a postal survey. It focuses on the success factors of ISO 9000 implementation in the industry. The findings support the views that changes in the organization are needed to realize the benefits brought by ISO 9000.