• 제목/요약/키워드: 6sigma

검색결과 1,210건 처리시간 0.027초

제습기산업의 유통경로별 서비스품질이 고객만족 및 고객충성에 미치는 상호관계에 대한 연구 (A Study on the Interrelationship among Service Quality, Customer Satisfaction and Customer Loyalty by Distribution Channel, in the Dehumidifier Goods Industry)

  • 김규식;이상복
    • 품질경영학회지
    • /
    • 제42권4호
    • /
    • pp.665-684
    • /
    • 2014
  • Purpose: The purpose of this study was to test and verify on the interrelationship among Service Quality, and Customer Satisfaction and Customer Loyalty in the Humidifier Goods industry. Especially, we study on the relative importance of each CS variables by distribution channel. Nowadays, most of manufacturing companies are proceeding the product servitization, which is combined service contents with product characteristics in the field of manufacturing industries. Methods: We surveyed humidifier purchaser about the some of CS variables and analyzed it using SPSS 21.0 and AMOS 21.0 as a statistical analysis tool. We use the frequency analysis, confirmatory factor analysis, multi-regression analysis and structural equation modeling analysis for our empirical study. Results: As the result of study, we find that Service Quality(SQ) influence Customer Satisfaction(CS) and CS influence Customer Loyalty(CL). Also, we verify that CS works mediate interaction on the effects between SQ and CL. And there are the significant relative effect of SQ to Customer Satisfaction in some of distribution channel. Conclusion: Finally, we make certain that the market size of the Humidifier goods industry will be increased rapidly. And the distribution channe l is more important to medium and small-sized enterprise. So, we have to pay attention to the study on the distribution channel of the Humidifier goods industry. And then, we expect more researches and studies on Service Quality and Customer Satisfaction in the field of manufacturing industries.

Discovery of Sub-pc Scale Plasma Torus in the Nearby Radio Galaxy 3C 84 with the KVN and VERA Array (KaVA)

  • Wajima, Kiyoaki;Kino, Motoki;Kawakatu, Nozomu
    • 천문학회보
    • /
    • 제41권2호
    • /
    • pp.32.4-33
    • /
    • 2016
  • 활동성은하핵(AGN)의 거대 블랙홀 주변에 존재하는 플라스마 디스크의 구조나 물리적인 상태를 관측으로 직접 찾는 것은 AGN 중심부분에서의 제트 형성, 방출과정이나 에너지 수송과정을 조사하기 위해 중요한다. 지금껏 주로 센치미터파장 영역의 다주파 VLBI 관측으로 우리은하에서 가까운 AGN 속에 존재하는 10 pc 정도의 플라스마 디스크가 발견되어 있다만, AGN의 활동성을 정하고 있는 1 pc 이하의 스케일에서의 디스크 구조를 직접 관측한 결과는 아직 없다. 우리는 2015년8월부터 KVN 및 KVN과 일본 VERA로 구성되는 한일공동 VLBI 관측망(KaVA)을 이용해서 전파 은하 3C 84(z = 0.0176, 1 mas = 0.36 pc)의 밀리미터파장 모니터링을 진행하고 있다. KVN과 KaVA를 이용하면 1 pc 이하의 스케일로 3C 84의 중심구조를 고감도에서 분해할 수 있다. 이번 발표에서는 KVN 및 KaVA로 거의 동시에 실시한 관측결과를 중심으로 보고한다. 관측은 2016년2월22일(KaVA 43 GHz) 및 23일(KVN 86 GHz)에 실시되었다. 양 주파수의 이미지에서 종래의 센치미터 ~ 밀리미터파장 VLBI관측으로도 검출되어 있는 중심핵(C1) 및 남쪽에 약 3 mas 떨어져서 위치하는 로브(C3) 성분 뿐만 아니라 C1으로부터 북쪽에 약 2.5 mas 떨어져서 위치하는 새로운 성분(N1)을 검출하였다. N1의 검출 수준은 43, 86 GHz 모두 $6{\sigma}$이며, 양 주파수 사이에서 광학적으로 두꺼운 스펙트럼을 가지고 있다. 과거의 관측으로 측정된 C3의 겉보기 속도는 빛의 속도의 약 23%이며, 남북 로브의 구조와 운동의 대칭을 가정하면 N1이 도플러 분사출 효과 때문에 어두워지고 있는 가능성은 낮다. 따라서 C3에 대응하는 북쪽 N1로브로부터의 복사가 블랙홀 주변의 플라스마 디스크로 인해 저주파수에서 강한 흡수를 받고 있는 결과고 생각된다.

  • PDF

($TGF-{\beta}$ 발현이 BAPN으로 유도된 구개열 백서의 구개 형성에 미치는 영향에 대한 실험적 연구 (A STUDY OF $TGF-{\beta}$ EXPRESSION DURING PALATOGENESIS IN RATS WITH CLEFT PALATE INDUCED BY BAPN)

  • 태기출;이동근;김정기
    • Maxillofacial Plastic and Reconstructive Surgery
    • /
    • 제23권3호
    • /
    • pp.205-211
    • /
    • 2001
  • Cleft palate is one of the most serious congenital anomalies in human that causes a sucking problem in newborn babies and morphologic deformity that usually leads to death in newborn mouse offspring due to an insufficient ability to suck milk. Therefore cleft palate had been researched with epidemiologic and molecular methods, and many etiologic factors were examined closely. Among of the research methods, biologic molecule researches have been more important method for cleft palate formation study. The $TGF-{\beta}$ had an important role in the cell migration, epithelial-mesenchymal transdifferentiation, extracellular matrix synthesis and deposition. But there was a little research which was study about correlation cleft palate induced by beta-aminonitroproprionitrile(BAPN) with $TGF-{\beta}$ expression. A purpose of this presented study was examed how $TGF-{\beta}$ expression in cleft palate mice. At gestation days 13, BAPN-monofumarate salts($(C_3H_6N_2)_2$ ${\cdot}$ $C_4H_4O_4$, Sigma Co.) was single oral administered to 4 pregnant rats according to 1g/kg body weight. And pregnant rats were sacrificed on day 20 post coitus(p.c.), The $TGF-{\beta}$ expression patterns of cleft formed fetus mice was followed that; 1.Osteoblast, mesenchymal cell and epithelial cell of cleft mice were low expression compare to control mice. 2.There was no $TGF-{\beta}$ difference expression pattern of osteocyte of cleft mice compare to control mice. 3. In western blot analysis, thickness of band of $TGF-{\beta}$ in cleft mice was thin and dilute compare to control mice.

  • PDF

국내 공기업의 BSC 시스템 구축 사례연구: 우정사업본부를 중심으로 (A Case Study on BSC System Development of Korean Public Firms: Focused on Korea Post)

  • 신택수;유승록
    • 경영정보학연구
    • /
    • 제9권1호
    • /
    • pp.311-341
    • /
    • 2007
  • 본 연구는 공기업형 조직인 우정사업본부에 대한 BSC(Balanced Scorecard)시스템 구축사례를 제시한다. 일반적으로 공공부문과 민간부문의 BSC 모델은 서로 상이한 전략목표로 인해 각각 다른 형태로 구축된다. 우정사업본부는 현재 정부기업으로서 공공부문의 성격을 많이 내포하고 있으면서, 또한 민간부문과 유사한 BSC 특성을 가지고 있다. 즉 민간기업이 아닌 공기업으로서의 조직의 형태를 띠고 있다. 현재 공기업을 포함하는 많은 정부 산하기관들이 BSC를 도입했거나, 도입하려고 하지만, BSC에 대한 이해부족으로 말미암아 예상보다 BSC 시스템을 성공적으로 구축하는데 많은 어려움을 겪고 있다. 이에 본 연구에서는 우정사업본부의 BSC 사례분석을 통해 공기업의 BSC 시스템 구축의 주요 성공요인과 문제점을 분석하고, 향후 공기업의 BSC 시스템을 위한 발전방향을 제시하였다.

A Metal Enhanced Flow-Injection Chemiluminescence Method for the Rapid Determination of Norfloxacin in Pharmaceutical Formulations and Serum Sample

  • Kamruzzaman, Mohammad;Ferdous, Taslima;Alam, Al-Mahmnur;Lee, Sang-Hak;Kim, So-Yeun;Kim, Young-Ho;Kim, Sung-Hong
    • Bulletin of the Korean Chemical Society
    • /
    • 제32권2호
    • /
    • pp.639-644
    • /
    • 2011
  • A simple and highly sensitive chemiluminescence method to determine norfloxacin (NFLX) has been proposed by measuring the chemiluminescence (CL) intensities using a flow injection (FI) system. The CL intensity of the luminol-$H_2O_2$ system is strongly enhanced by the addition of Cu (II) in alkaline condition. The CL intensity is substantially increased after the injection of NFLX into the luminol-$H_2O_2$-Cu (II) system. The enhancement effect is attributed to a catalytic effect of Cu (II) due to the interaction with NFLX which forms a complex with the catalyst. Under the optimal conditions, the sensitizing effect of the CL intensity is proportional to the concentration of NFLX in the range of $1.5{\times}10^{-9}-5.9{\times}10^{-7}molL^{-1}$ (r = 0.9994) with a detection limit ($3{\sigma}$) of $2.98{\times}10^{-10}molL^{-1}$. The proposed method had good reproducibility with the relative standard deviation (RSD, n = 5) of 1.6% for $1{\times}10^{-7}molL^{-1}$ of NFLX. The possible reaction mechanism of the CL reaction is also discussed. This method has been successfully applied for the determination of trace amount of NFLX in pharmaceutical preparations and serum samples.

Ionized Fe Objects in UWIFE survey and IGRINS

  • Kim, Yesol;Koo, Bon-Chul;Pyo, Tae-Soo
    • 천문학회보
    • /
    • 제42권1호
    • /
    • pp.54.1-54.1
    • /
    • 2017
  • The UKIRT Wide-field Infrared survey for Fe+(UWIFE) is an unbiased survey of the first Galactic quadrant, with narrow-band filter centered on $1.644{\mu}m$. This survey covers $7^{\circ}$ < l < $62^{\circ}$ and |b| < $1.5^{\circ}$, where active interaction of stars and interstellar medium is expected. With median seeing of 0.8 arcsec, 5 - sigma detection limit of 18.7 mag and surface brightness limit of $8.1{\times}10^{-20}W\;m^{-2}arcsec^{-2}$, this survey gives an opportunity to statistically study Galactic [Fe II] - emitting sources for the first time. In order to identify Ionized Fe Objects (IFOs) in survey area systematically, we conducted visual inspection and automatic detection simultaneously. Total of ~300 extended IFOs are identified, most of them are found out to be part of supernova remnants (SNRs), young stellar objects, HII regions and planetary nebulae. The majority of IFOs are new discoveries which reveal shocked structures in high-extinction region. Spatial distribution of IFOs suggest that they trace Galactic structure. As a part of spectroscopic follow-up, we observed SNR candidate IFO J183740.829-061452.41 with IGRINS (Immersion Grating Infrared Spectrograph, Yuk+2010), mounted on 2.7m Harlan Smith telescope. This unknown arc-like, 6'-long IFO is coincident with inner part of radio continuum loop G25.8+0.2, which has been known as HII region. However, interior of this radio shell is filled with diffuse soft X-ray emission, and possible association of hard X-ray pulsar / pulsar wind nebula makes the nature of the IFO unclear. The H and K-band 2D spectrum shows shock-ionized [Fe II] filaments, which is apart from photoionized HII filaments. In this presentation we present basic statistics of newly identified IFOs, as well as the follow-up study of IFO J183740.829-061452.41.

  • PDF

Progress report of the deep and wide-field imaging survey of nearby galaxies with KMTNet

  • Byeon, Woowon;Kim, Minjin;Sheen, Yun-Kyeong;Ho, Luis C.;Jeong, Hyunjin;Kim, Sang Chul;Lee, Joon Hyeop;Park, Byeong-Gon;Seon, Kwang-Il
    • 천문학회보
    • /
    • 제42권1호
    • /
    • pp.58.3-58.3
    • /
    • 2017
  • In a ${\Lambda}CDM$ universe, galaxies are believed to evolve by mergers and accretions. The debris resulting from such processes remains as diffuse, low-surface brightness structures, such as outer disks, stellar halos, and faint companions. These structures will give us fruitful insight into the recent mass assembly history of galaxies, but it is challenging to observe them due to their low surface brightness. In order to explore the structural properties of outskirts of nearby galaxies, we conduct deep wide-field imaging survey with KMTNet. Here we present a progress report of data reduction for the images of NGC 1291, a lenticular barred galaxy with outer rings. To achieve accurate flat fielding, we use dark sky flat and remove the sky gradient of each exposure with a polynomial fit. As a result, we are able to reach 1 sigma depth of ${\mu}_R{\sim}29.6\;mag\;arcsec^{-2}$. We expect to investigate the surface brightness profile of NGC 1291 in 1-D profile, and color-gradient in the outer part of the galaxy using the B- and R-band images.

  • PDF

Effect of Cu-contained solders on shear strength of BGA solder joints

  • Shin, Chang-Keun;Huh, Joo-Youl
    • 한국마이크로전자및패키징학회:학술대회논문집
    • /
    • 한국마이크로전자및패키징학회 2000년도 Proceedings of 5th International Joint Symposium on Microeletronics and Packaging
    • /
    • pp.73-73
    • /
    • 2000
  • Shear strength of BGA solder joints on Cu pad was studied for Cu-contained Sn n.5 a and 2.5wt.% Cu) and Sn-Pb (o.5wt.% Cu) solders, with emphasis on the roles of the C Cu-Sn intermetallic layer thickness and the roughness of the interface between the i intermetallic layer and solder. The shear strength test was performed both for a as-soldered s이der joints with soldering reaction times of 1, 2, 4 min and for aged s이der j joints at 170 C up to 16 days. The Cu addition to both pure Sn and eutectic Sn-Pb s solders increased the intermetallic layer thickness at both soldering and aging t temperatures. The Cu addition also resulted in changes in the roughness of the interface b between the intermetallic layer and solder at as-soldered states. With increasing Cu c content. the interface roughened for Sn-Cu solders whereas it flattened for Sn-Pb-Cu s solders. The shear fractures in all solder joints investigated were confined in the bulk s solder rather than through the intermetallic layer. Therefore, the effect of Cu content in s solders on the shear strength of the solder joints was primarily attributed to its i influence on the micros$\sigma$ucture of bulk solder, such as the size and spatial distributions of CU6Sn5 precipitates. In addition, the critical intermetallic layer thickness for a m maximum shear strength seemed to depend on the Cu content in bulk solder.older.

  • PDF

평면변형률 압축시험에 의한 각종 모래의 강도.변형특성의 이방성(I) -강도 이방성- (Anisotropy in Strength and Deformation Properties of a Variety of Sands by Plane Strain Compression Tests(I) Strength Anisotropy)

  • 박춘식
    • 한국지반공학회지:지반
    • /
    • 제13권5호
    • /
    • pp.5-18
    • /
    • 1997
  • 공중투하법으로 만든 등방압밀 모래공시체를 평면변형률 압축시험을 실시하여 강도.변형특성의 이방성을 연구하였다. 세계 각국의 주요 연구기관에서 사용되고 있는 7종류의 연구용 표준시공시체를 최대주응력방향(e,)의 변형률과 최소주응력방향(e3)의 변형률을 각각 $10^{-60}에서\; 10^{-2}$ 까지 상세히 측정하였다. 그 결과,실험한 모든 모래에 대하여 변형률 0. 001%이하까지의 변형률에 있어서는 최대주응력이 퇴적면과 이루는 각도 5에 관계없이 탄성적.등방적인 거동을 나타내었다. 그러나, 변형률이 증가하여 탄성한계를 넘어면 점차퍽으로 이방적인 성질을 띄게 되고 마침내 피크에 도달하면 최대내부마찰각 $\phi_{max}은 \delta가\; 90^{\circ}에서 0^{\circ}$로 감소함에 따라 감소하고 그 최소치와 최대치의 비는 0.82-0.90 사이에 있었다. 또, $\phi_{max}$값의 최소치는 모래의 종류에 따라 $ \delta=0^{\circ}-30^{\circ}$ 사이에 있었다. 그러나, 잔류상태에 도달하면 모래는 다시 등방적인 거동을 하여 $\pji는\delta$에 크게 의존하지 않고 거의 일정한 값을 나타내었다.

  • PDF

Zr-2.5Nb 압력관에서 Striation Spacing과 DHCV의 관계 (A Correlation of Striation Spacing and DHC Velocity in Zr-2.5Nb Tubes)

  • 최승준;안상복;박순삼;김영석
    • 대한기계학회논문집A
    • /
    • 제28권8호
    • /
    • pp.1109-1115
    • /
    • 2004
  • The objective of this study is to elucidate what governs delayed hydride cracking (DHC) in Zr-2.5Nb tubes by correlating the striation spacings with DHCV(DHC Velocity). To this end, DHC tests were conducted on the compact tension specimens taken from the Zr-2.5Nb tubes at different temperatures ranging from 100 to $300^{\circ}C$ with a 3 to 6 data set at each test conditions. The compact tension specimens were electrolytically charged with 27 to 87 ppm H before DHC tests. After DHC tests, the striation spacings and DHCV were determined with the increasing the test temperature and yield strength. The striation spacing and DHCV increased as a function of yield $strength^2$ and the temperature. Since the plastic zone size ahead of the crack tip can be represented by ${\sim}(K_{IH}/{\sigma}_{Y})^2$, we conclude that the striation spacing is governed by the plastic zone size which in turn determines a gradient of hydrogen concentration at the crack tip. The relationship between the plastic zone size and the striation spacing was validated through a complimentary experiment using double cantilever beam specimens. Two main factors to govern DHCV of Zr-2.5Nb tubes are concluded to be hydrogen diffusion and a hydrogen concentration gradient at the crack tip that are controlled by temperature and yield strength, respectively. The activation energy of DHCV in the Zr-2.5Nb tubes is discussed on the basis of temperature dependency of hydrogen diffusion and the striation spacing.