• The Journal of Information Technology
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• v.7 no.3
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• pp.63-81
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• 2004

The third party logistics(3PL) is generally understood as the logistics activities providing a comprehensive logistics services, all or partly outsourced by the customers on a larger term contract basis, ranging from making logistics strategies to implementing information technology services. A lot of companies in advanced countries such as the U.S.A. or some of the European countries have actively outsourced to logistics service providers in efforts to increase the efficiencies in logistics operation rather than doing themselves. In light of these environments, outsourcing to third parties has become a strategic issue demanding greater attention in corporate boardrooms. First, after deciding their logistics outsourcing, the companies have to set up their aims of 3PL through the development of logistical strategies. Second, the companies must decide service provider that fits to their business environment and conditions. As it is reported that 3PL services will bring a high rate of return and its potential will be more signigicant, providers and users of 3PL services and government ministry should prepare the way of improvement of logistics institution and plan to activate 3PL services to reach the advanced foreign countries level.

• Journal of Korea Port Economic Association
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• v.21 no.3
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• pp.259-270
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• 2005

This study applies the Analytic Hierarchy Process (AHP) to evaluate service quality of Third-Party Logistics (3PL) providers. For this, 3PL service quality is conceptualized and measured using SERVQUAL's five dimensions such as tangibles, reliability, responsiveness, assurance and empathy. Then, the AHP method is applied to determining the relative importance of five service quality dimensions and eventually selecting the best 3PL provider. Finally, this study conducts an empirical case study on four companies providing 3PL services in Korea to demonstrate the basic idea suggested in this paper. The results obtained in the present study indicate that responsiveness to customers is the most important factor perceived by 3PL customers and 3PL C is the best 3PL provider according to the overall service quality scores. In contrast to some previous researches, this study examined issues of service quality from the perspective of 3PL customers as opposed to the perspective of 3PL providers. In order for this study to be more complete, future research is needed in establishing a set of metrics to quantify each dimension of 3PL service quality proposed.

• Journal of Korean Society for Quality Management
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• v.27 no.3
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• pp.189-201
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• 1999

On November, 1998, Ministry of Finance and Economy in Korea announced officially to enforce the PL(Product Liability) Law within the country at the first half of the year 2000. Therefore, a companys responsibility for customers who are damaged by a defect in the products safety will be gradually strict and impose burden on management. This paper presents suggestions about PL prevention of domestic enterprise through the research of PL prevention strategies and prevention systems in the USA and Japanese leading enterprises.

• Journal of Digital Convergence
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• v.14 no.2
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• pp.131-140
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• 2016

Logistics service is a prerequisite for efficient market economy and to support the purchase and consumption by promoting smooth transport goods between economic actors. Especially, logistics activities of the company are the source of essential business activities and competitiveness, which is responsible for the production and distribution of products and services to be delivered to consumers. Domestic logistics companies have to resolve challenges such as petty status and low productivity, inefficiencies in the logistics industry system, limit the growth of third party logistics market according to the growth as 2PL central logistics companies, and absence of global leader in logistics enterprises. This study examines the definition and development of third party logistics and analyzes the domestic third-party logistics market conditions. Based on the former analysis, this paper presented separately the activated measures of domestic third-party logistics by corporate side, the supply side, and the government's policy support.

• Korean Management Science Review
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• v.34 no.1
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• pp.1-13
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• 2017

The percentage of 3PL (Third-party Logistics), which uses third party businesses to outsource elements of the company's distribution and fulfillment services, is increasing steadily. To provide 3PL service to the customers, it is needed to estimate the total transportation cost and propose the unit cost to the customers. In this paper, we develop a decision support system for estimation of transportation cost of 3PL provider considering various transportation services, such as direct transportation, multi point visiting transportation, and cross docking. The system supports route planning of vehicles by using algorithms based on tabu search and dynamic programming.

• Journal of Korea Port Economic Association
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• v.25 no.1
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• pp.249-270
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• 2009

This paper analyses the results of the survey questionnaires which are made for logistics services users in Shanghai, China. Based an 158 valid users' responses, the study results show that the typical outsourcing logistics users prefer to set up long term relationship with providers and buy services from multiple providers. Most users are satisfied with their providers and believe that outsourcing logistics services has led to positive impact on their customer satisfaction, logistics service levels and revenue improvement. Price levers, core competences, reputation are critical in the selection of an outsourcing logistics provider for users in this study. This study indicates that the market for 3PL services in China has a reasonable potential fur further development, though 3PL practices are still at a nascent stage in China. This paper presents full details and implications of the results of th￡ survey and then provides some helpful suggestion for th￡ development of Chinese logistics industry and Chinese logistics companies.

• 한국무역상무학회:학술대회논문집
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• 2002.12a
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• pp.135-154
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• 2002

본 연구는 e-logistics의 전망과 제공하는 기회 분석, e-logistics 활성화를 위한 핵심성공요인 및 물류산업에 대한 요구사항 도출, e-logistics 전략 대안 분석, 정보기술과 물류의 결합 대안제시, 글로벌 e-logistics 네트웍 모델 제시 등을 목적으로 수행되었다. 위와 같은 연구목적을 달성하기 위해 e-logistics와 전통적인 물류와의 비교분석과 기업들과 현행 시스템에 대한 사례분석 결과가 활용되었다.

• 전기산업
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• v.12 no.3
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• pp.38-62
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• 2001

• Journal of Korea Port Economic Association
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• v.26 no.2
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• pp.19-35
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• 2010

The purpose of this paper is to develop a benchmark of performance standards for Global Logistics Provider in the merging logistics market. The Data Envelopment Analysis (DEA) can be employed to compare and analyse the efficiencies of Global Logistics Provider(3PL, 4PL). That is because Global Logistics Providers are able to reach the highest level of efficiency by using Logistics institutions and Logistics service systematically. This research is focused on analyzing the efficiencies of top 40 Global Logistics Providers. The framework assumes that the Providers use three inputs to produce one output. The inputs include number of employees information system, and number of warehouses. The output is the annual turnover. The results show that Panalpina, C.H. Robinson Worldwide, Maersk Logistics/Damco, Hub Group, Lander Global Logistics on Global Logistics Providers are the efficient providers. This paper also allows the inefficient DMUs to establish their benchmarking strategies. The strategies are dependent on the assets such as number of employees, information system, and number of warehouses.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.3 no.3
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• pp.17-65
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• 2008

The manager of manufacturing industry just not to have known to do related to the law of Product Liability that was put into operation in July 2002. The law of PL is a public law about defective product, which was established in order to compensate consumer's damages of property and body caused by product, to make sound society by the safety products and to take international competitiveness. The economic effects by the law of Product Liability are the increase of consumers relief production cost by the lawsuits. Product liability as a process has developed significantly in the United Kingdom and the United States of America. The rapid introduction of product liability has recently been a prevalent phenomenon, as global changes arising from rapid development in science and the economy have resulted in a highly interconnected world economy. This thesis was established, based on current literature and business consulting cases in the position of companies, and is one of the operating subjects in a system for legal responsibility in manufactured products. However, there are limitations in the fact that research theories are only able to present a theoretical model and directions. In this context, managers and personnel of multiple companies cannot adequately respond to the recently enforced Product Liability Act. The major findings are summarized as Product Liability Management Activity are positively Correlation of Enterprise Value.