• Title/Summary/Keyword: 품질모니터링

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A Study on the Development of Topic Map for Analysis of Customer Satisfaction in Tourism Industry (관광산업의 고객만족도 분석을 위한 토픽맵 개발에 관한 연구)

  • Kang, Min Shik
    • Journal of the Korea Convergence Society
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    • v.8 no.10
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    • pp.249-255
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    • 2017
  • The domestic tourism industry mostly relies on quantitative surveys for customer satisfaction. However, customer participation of the questionnaires is extremely low and the improvement of the dissatisfactory factors is not being performed promptly. In this paper, we propose a new topic map system and prove its empirical effectiveness to improve the accuracy of customer feedback information and the efficiency of the analysis process. The topic map system is a system for analyzing large amounts of customer feedback data in real time. It uses text mining and ontology techniques by integrating data collected over a certain period from real-time SNS and quantitative data obtained from existing survey systems. The effect after improving the analyzed factors of dissatisfaction is also a new and innovative evaluation system for monitoring customer satisfaction in real time. The classification based on this integrated data is a classification system that is specific to the product or the customer. According to this classification, it is possible to measure the effect of the recognition and improvement of the complaint factor in real time on the topic map system. This provides a sophisticated prioritization of the improvement factors and enables customer satisfaction quality control as a PDCA feedback system. In addition, the survey period and costs are greatly shortened, and responses can be more precise to the existing survey method. As a practical application, this system is applied to the largest H travel agency in Korea to prove the accuracy and efficiency of the proposed system.

Hazard Analysis, Determination of Critical Control Points, and Establishment of Critical Limits for Seasoned Laver (조미김의 제조공정별 위해요소분석, 중요관리점 결정 및 한계기준 개발)

  • Kang, Min Jeong;Lee, Hak Tae;Kim, Jung Yun
    • Culinary science and hospitality research
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    • v.21 no.2
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    • pp.1-10
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    • 2015
  • The purpose of this study was to establish the critical limit of CCP (Critical Control Point) of a HACCP (Hazard Analysis Critical Control Point) system used in the production of seasoned laver products. The hazard analysis examined microbial evaluations and developed a HACCP management plan for the heating process. The results were determined to be capable of reducing the biological element of CCP via the secondary roasting process. This study examined general bacteria and pathogenic microorganisms such as Escherichia coli, Staphylococcus aureus, Salmonella spp., Listeria monocytogenes, Vibrio parahaemolyticus, and Bacillus cereus at temperatures ranging from $170^{\circ}C$ to $230^{\circ}C$ and for 3.0 to 5.5 seconds at a time. Before the secondary roasting process, pathogenic microorganisms were all negative, although the presence of general bacteria was still detected. General bacteria was reduced to $1.0{\times}10CFU/g$ after the temperature was set at $230^{\circ}C$ for a period of 5.5 seconds. In conclusion, it suggested that a HACCP plan was necessary for management standard and systematic approach in the establishment of critical limit, problem resolution, verification method, education, and records management through a secondary roasting process.

A Design and Implementation of Mobile Logistics Information System (모바일 물류정보시스템 설계 및 구현)

  • Lee, Won-Joo;Lee, Sang-Jun;Lim, Heon-Yong;Kim, Chang-Hyeon
    • Journal of the Korea Society of Computer and Information
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    • v.17 no.7
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    • pp.139-146
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    • 2012
  • In this paper, we implement an m-LIS(Mobile-Logistics Information System) for an effective logistics management in consideration of logistics process and work environment. The m-LIS could perform the entire business process every minute and promote the work efficiency by tying up with ERP and POS system. Moreover, this system could enhance the management level of service and supply chain. Due to the reason that the existing logistics business was not computerized and automated, most of operation was accomplished by means of workers experience and convention. This problem brought about both the ineffective management and logistics quality deterioration by weakening the control power of the logistics site. In order to solve this problem, we put focus on providing the real-time operation monitoring environment on the spot, the satisfaction of the efficiency on the spot, and the optimized system by building up the logistics information system. Furthermore, we attest that the new logistics system could properly cope with the increase of the quantity of goods transported owing to stable logistics information support and the market expansion and growth caused by the firm interface between the new ERP and its related system.

Optimization of Ethanol Extraction Conditions for Effective Components from Gastrodia elata Blume (천마 유효성분의 에탄올 추출조건 최적화)

  • Kim Seong-Ho;Kim In-Ho;Kang Bok-Hee;Lee Sang-Han;Lee Jin-Man
    • Food Science and Preservation
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    • v.13 no.4
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    • pp.506-512
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    • 2006
  • Gastrodia elata Blume (GEB) is a traditional herbal plant that has been used in Asian countries for centuries as an anticonvulsant analgesic, and a sedative for treating general paralysis, epilepsy, vertigo, and tetanus. This study was designed to optimize conditions for ethanol extracts or GEB by analyzing and monitoring the extraction characteristics with response surface methodology. The extract was used for analysis of the effective components of GEB. The estimated optimal conditions were 63.62% in ethanol of 5.06 mL/g in solvent per sample, and 6.25 hr in extract time. The optimal extraction conditions for $ \gamma-aminobutyric$ acid, were 45.52%, 5.67 mL/g, and 6.04 hr, while those for $\rho-hydroxybenzyl$ alcohol were 62.73%, 5.02 mL/g, and 5.95 hr. Regression equation was generated for each variables and then superimposed them, such as soluble solid, $ \gamma-aminobutyric$ acid and $\rho-hydroxybenzyl$ alcohol content thereby resulting in superimposed values of extinction conditions like $45\sim65%,\;5\sim7mL/g$ and $5\sim7$ hr, respectively.

Optimization of Ethanol Extraction Conditions for Artemisis capillaris Effective Components Using Response Surface Methodology (반응표면분석법을 이용한 인진쑥 유효성분의 에탄올 추출조건 최적화)

  • Kim, Seong-Ho
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.43 no.5
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    • pp.741-748
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    • 2014
  • This study was conducted to monitor the quality characteristics of Artemisis capillaris ethanolic extract by response surface methodology. The independent variables were extraction temperature ($X_1$; 60, 70, 80, 90, and $100^{\circ}C$), extraction time ($X_2$; 1, 2, 3, 4, and 5 hr), and ethanol concentration ($X_3$; 0, 20, 40, 60, and 80%). Soluble solid content ($Y_1$), chlorogenic acid content ($Y_2$), and coumaric acid content ($Y_3$), etc. were analyzed as the dependent variables. Estimated optimal conditions for soluble solids were an extraction temperature of $87.65^{\circ}C$, extraction time of 3.19 hr, and ethanol concentration of 42.40%. The optimal extraction conditions for chlorogenic acid were $84.30^{\circ}C$, 3.14 hr, and 47.85%, respectively. Further, those for coumaric acid were $83.45^{\circ}C$, 3.40 hr, and 45.39%, respectively. Extraction conditions for effective components of Artemisis capillaris were superimposed by response surface plots on optimization extraction condition of each dependent variable, including soluble solid, chlorogenic acid, and coumaric acid contents. As a result, superimposed extraction conditions were $80{\sim}90^{\circ}C$, 3~4 hr, and 40~50%, respectively. Under these conditions, soluble solid, chlorogenic acid, and coumaric acid contents were 1.09%, 25.66 mg%, and 20.25 mg%, respectively.

Dynamic Distributed Adaptation Framework for Quality Assurance of Web Service in Mobile Environment (모바일 환경에서 웹 서비스 품질보장을 위한 동적 분산적응 프레임워크)

  • Lee, Seung-Hwa;Cho, Jae-Woo;Lee, Eun-Seok
    • The KIPS Transactions:PartD
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    • v.13D no.6 s.109
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    • pp.839-846
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    • 2006
  • Context-aware adaptive service for overcoming the limitations of wireless devices and maintaining adequate service levels in changing environments is becoming an important issue. However, most existing studies concentrate on an adaptation module on the client, proxy, or server. These existing studies thus suffer from the problem of having the workload concentrated on a single system when the number of users increases md, and as a result, increases the response time to a user's request. Therefore, in this paper the adaptation module is dispersed and arranged over the client, proxy, and server. The module monitors the contort of the system and creates a proposition as to the dispersed adaptation system in which the most adequate system for conducting operations. Through this method faster adaptation work will be made possible even when the numbers of users increase, and more stable system operation is made possible as the workload is divided. In order to evaluate the proposed system, a prototype is constructed and dispersed operations are tested using multimedia based learning content, simulating server overload and compared the response times and system stability with the existing server based adaptation method. The effectiveness of the system is confirmed through this results.

Performance Evaluation of PCR Kits for Detecting Genetically Modified Crop Ingredients (유전자 변형 작물 성분 검출용 PCR Kit의 성능 평가 연구)

  • 윤시온;정순천;윤원기;박상규;문제선;이정현;김환묵
    • Toxicological Research
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    • v.20 no.2
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    • pp.101-108
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    • 2004
  • The different social reflections about the benefits and the potential risks of genetically modified (GM) crops have evolved with .different reactions in different countries. Many countries including Korea are working toward setting down new guidelines. Korea requires companies to label all food that contains more than 3% GM ingredients. One of the rapid and convenient detection methods of GM ingredients is amplification of the introduced DNAs by polymerase chain reaction (PCR). Many PCR kits for this purpose are commercially available. The objective of this study was to evaluate performance of commercialized GM crop detection kits. The results showed that 6 out of 15 kits tested did not meet the requirements even purposed by the manufacturers themselves in terms of stability, reproducibility, and detection limits, suggesting a potential quality control problem in their design stage or production line. The evaluation also suggests that, although the duplex and triplex detection kits allowed unambiguous detection in a single PCR reaction, the monoplex detection kits were the most sensitive to the detection of GM ingredients. The detection limits also differ between soybean and corn. Results from this study will be useful in the development of sound qualitative tracking systems of GM ingredients for monitoring throughout the cultivation of GM crops, their trans-boundary movement, and food production using GM grains as well as for complying with government guidelines associated with GM crops.

A Study on the External Fault Performance Evaluation of Grid-Connected Power Conditioning System for Residential Fuel Cell System (가정용 연료전지시스템 계통연계형 전력변환장치의 외부사고 성능평가에 관한 연구)

  • Lee, Jung-Woon;Seo, Won-Seok;Kim, Young-Gyu
    • 한국신재생에너지학회:학술대회논문집
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    • 2009.11a
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    • pp.131-131
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    • 2009
  • 최근 환경규제가 강화되면서 친환경적인 전력생산 요구 등의 외부환경 변화에 따른 우리나라의 전력구조가 기존의 중압 집중형 발전을 탈피한 분산전원 발전에 대한 관심이 증대되고 있는 실정이다. 특히, 분산전원으로서의 전력생산은 공급의 안전성, 경쟁력 및 에너지의 지속성 등이 요구되어지는데, 재생에너지가 가지고 있는 에너지 지속성의 한계 및 설치의 제약성을 탈피할 수 있는 시스템으로 현재 연료전지시스템이 가장 근접해 있는 실정이다. 즉, 도시가스 인프라가 우수하고 인구조밀 지역이 많은 우리나라의 특성상 각 가정 및 건물에 쉽게 설치하고 공급의 안전성을 갖는 건물용 연료전지는 최근 가장 각광받고 있는 분산전원 시스템 중의 하나이다. 올해부터 모니터링사업의 일환으로 수용가에 설치 될 연료전지 시스템이 얼마나 안정적으로 전기와 열을 각 가정에 공급하고 시스템의 안전성을 확보하는 가는 건물용 연료전지의 분산전원으로서의 가능성 및 국민의 수용성을 증대시키는 중요한 역할을 할 것이다. 연료전지시스템은 상용전력과 연계되어 있기 때문에 시스템의 안정성 뿐만 아니라 상용전력의 변화에 대응하여 안정적인 운전을 하는지에 대한 평가가 필수적이다. 이에 따라 본 연구에서는 가정용 연료전지시스템의 성능 및 안전성평가의 일환으로 계통연계형 전력변환장치의 성능 및 안전성을 평가 하고자 한다. 연료전지 검사를 위한 계통연계형 전력변환장치의 시험평가 항목으로는 크게 정상특성성능시험, 보호기능성능시험, 과도응답특성성능시험 및 외부사고성능시험 등으로 나뉘어진다. 본 연구에서는 외부사고 성능시험 항목들인 출력측 단락시험, 계통전압 순간정전?순간강하시험 및 부하차단 시험 등을 통하여 외부사고에 대한 성능 및 안전성을 평가하였다. 외부사고 성능시험의 주 목적은 시스템의 이상 운전이 아니라 외부의 영향에 따른 시스템의 안전성 및 전력품질을 평가한다. 출력측 단락시험을 수행하기 위해서 전력변환장치를 정격 출력 전압, 정격 출력 주파수 및 정격 출력에서 운전한 후, 교류 전원장치는 단락 전류를 검출하여, 사고 발생 후 0.3초 이내에 개방하도록 설정하였다. 여기서, 단락 저항 Rsc를 정격 전류의 10배 이상에 해당하는 부하와 같은 값으로 설정하였다. 스위치 SWSC를 폐로하여 단락 상태를 만들며, 이 때 전력변환장치의 출력전류와 차단 또는 정지 시간을 측정하였다. 실험 결과에 대한 판정기준은 단락전류를 검출하여 0.5초 이내에 개폐기 개방 또는 게이트 블록 기능이 동작하여 시스템을 안정하게 정지시키고 시스템 어떤 부위에도 손상이 없어야 한다. 실험 결과 파워컨디셔너의 출력전류 및 차단 또는 정지된시간이 40ms로 나타났고, 출력전류의 파형도 매우 안정함을 볼 수 있었다. 이와 같이 모든 실험을 수행한 결과 외부사고에 대하여 시스템이 안전하게 정지하는 등 연료전지 시스템의 안전성을 확인하였다.

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Quality Analysis of GCP Chip Using Google Map (Google Map을 이용한 GCP 칩의 품질 분석)

  • Park, Hyeongjun;Son, Jong-Hwan;Shin, Jung-Il;Kweon, Ki-Eok;Kim, Taejung
    • Korean Journal of Remote Sensing
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    • v.35 no.6_1
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    • pp.907-917
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    • 2019
  • Recently, the demand for high-resolution satellite images increases in many fields such as land monitoring and terrain analysis. Therefore, the need for geometric correction is increasing. As an automatic precision geometric correction method, there is a method of automatically extracting the GCP by matching between the GCP Chip and the satellite image. For automatic precision geometric correction, the success rate of matching GCP Chip and satellite image is important. Therefore, it is important to evaluate the matching performance of the manufactured GCP Chip. In order to evaluate the matching performance of GCP Chips, a total of 3,812 GCP Chips in South Korea were used as experimental data. The GCP Chip matching results of KOMPSAT-3A and Google Map showed similar matching results. Therefore, we determined that Google Map satellite imagery could replace high-resolution satellite imagery. Also, presented a method using center point and error radius of Google Map to reduce the time required to verify matching performance. As a result, it is best to set the optimum error radius to 8.5m. Evaluated the matching performance of GCP Chips in South Korea using Google Maps. And verified matching result using presented method. As a result, the GCP Chip s in South Korea had a matching success rate of about 94%. Also, the main matching failure factors were analyzed by matching failure GCP Chips. As a result, Except for GCP Chips that need to be remanufactured, the remaining GCP Chips can be used for the automatic geometric correction of satellite images.

Long-term Monitoring Data for Growth and Yield of Local Rice Varieties in South Korea (국내 벼 지역별 주요 품종에 대한 장기 모니터링 자료의 구성형태)

  • Kim, Junhwan;Sang, Wangyu;Shin, Pyeong;Baek, Jaekyeong;Kwon, Dongwon;Lee, Yunho;Cho, Jung-Il;Seo, Myungchul
    • Korean Journal of Agricultural and Forest Meteorology
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    • v.22 no.3
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    • pp.176-182
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    • 2020
  • National Institute of crop Science of the Rural Development Administration (RDA) has conducted long-term monitoring studies to find out the relationship between crop yield and climatic factors for major food crops including rice. Rice growth and y ield have been monitored in 17 regions where the branches of the National Institute of Crop science and the Provincial Agricultural Research and Extension Service locate. The data obtained from monitoring studies for rice growth and yield include the observation of vegetative growth status and yield components, which include leaf number, biomass and the weight of 1000 grains. These data have been collected from rice fields where standard management procedures have been applied. The observation data for crop growth and yield monitoring studies from 1999 to 2019 are open to public through agricultural science library operated by RDA.