• Title/Summary/Keyword: 품질관리 지표

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Effect of ERP Implementation for Public Owner - Based on Case Study (공공발주기관의 ERP 적용효과 평가방안 - 사례연구중심으로)

  • Kim, Hyoun Young;Park, Hee-Sung
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.33 no.2
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    • pp.749-755
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    • 2013
  • The public corporations have already implemented ERP to improve productivity, quality, and cost saving. This paper presents the result of business process improvement based on implementation of ERP. Therefore, this paper performed case study of K corporation. Survey was conducted to define the degree of improvement and evaluation method was presented using AHP. The weights for each business area is assigned based on AHP. Then ERP is evaluated in efficiency, work transparency, information sharability, and easy of use. It is meaningful achievement considering its short term implementation. The human resource management shows a relatively larger improvement than other management processes. However, information sharability shows relatively low improvement than others. This quantified result of user-oriented subjective evaluation on ERP implementation will contribute to evaluate the impact of ERP for owner organizations.

An Evaluation of Web-Based Research Records Archival Information Services and Recommendations for Their Improvement: NTIS vs. NKIS (웹 기반 연구기록정보서비스 평가 및 활성화 방안 연구 - NTIS vs. NKIS 비교를 통해 -)

  • Gang, Ju-Yeon;Nam, Yeon-Hwa;Oh, Hyo-Jung
    • Journal of Korean Society of Archives and Records Management
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    • v.17 no.3
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    • pp.139-160
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    • 2017
  • Research records have become more important because of the increased significance of the preservation and use of such records. Therefore, many research institutions provide web-based research records archival information services. However, no evaluation of these research records services has been conducted, so problems arise that make discussing the current state of such services and their future improvement difficult. Therefore, this study evaluates web-based archival information services for research records and proposes ways to vitalize them. This study analyzes the characteristics of NTIS and NKIS, which are types of web-based archival information services for research records, and evaluates them using the same evaluation measures. Finally, this study recommends ways to improve web-based archival information services for research records.

Data issue and Improvement Direction for Marine Spatial Planning (해양공간계획 지원을 위한 정보 현안 및 개선 방향 연구)

  • CHANG, Min-Chol;PARK, Byung-Moon;CHOI, Yun-Soo;CHOI, Hee-Jung;KIM, Tae-Hoon;LEE, Bang-Hee
    • Journal of the Korean Association of Geographic Information Studies
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    • v.21 no.4
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    • pp.175-190
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    • 2018
  • Recently, policy of the marine advanced countries were switched from the preemption using ocean to post-project development. In this study, we suggest improvement and the pending issues when are deducted to the database of the marine spatial information is constructed over the GIS system for the Korean Marine Spatial Planning (KMSP). More than 250 spatial information in the seas of Korea were processed in order of data collection, GIS transformation, data analysis and processing, data grouping, and space mapping. It's process had some problem occurred to error of coordinate system, digitizing process for lack of the spatial information, performed by overlapping for the original marine spatial information, and so on. Moreover, solution is needed to data processing methods excluding personal information which is necessary when produce the spatial data for analysis of the used marine status and minimized method for different between the spatial information based GIS system and the based real information. Therefore, collection and securing system of lacking marine spatial information is enhanced for marine spatial planning. it is necessary to link and expand marine fisheries survey system. It is needed to the marine spatial planning. The marine spatial planning is required to the evaluation index of marine spatial and detailed marine spatial map. In addition, Marine spatial planning is needed to standard guideline and system of quality management. This standard guideline generate to phase for production, processing, analysis, and utilization. Also, the quality management system improve for the information quality of marine spatial information. Finally, we suggest necessity need for the depths study which is considered as opening extension of the marine spatial information and deduction on application model.

Evaluation Index for U-city Status Diagnostic Assessment System based on Local Governments (지자체 U-City 수준진단체계 평가지표)

  • Lee, Mee Young;Shin, Ju Ho;Lee, Jae Yong
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.15 no.5
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    • pp.20-28
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    • 2016
  • A Ubiquitous City (U-city, Smart City) is one that ties information communications technologies (ICT) into many facets of city construction, thereby implicitly intending to function as a smart city that aims to be efficiently managed as well as provide an enhanced standard of living for its residents. Laws related to the construction of such ubiquitous cities point to integrated city management centers, intelligent facilities, and U-City infrastructure, among others, as central components of U-Cities, but do not provide a standard for these structures. Consequently, building of U-Cities by local governments are based on arbitrary judgments constrained the myriad of practical limitations that they face. Such ambiguity brings to light the need to find ways to improve the quality of these efforts. The first and second stages of this research examine the status of the components of a U-City -ubiquitous planning, technology, infrastructure, and services - and undertakes a comprehensive review thereof, with evaluation criteria formulated on the characteristics of stability, connectivity, goal-orientation, and development potential. In the research's third stage, a realistic and detailed evaluation index by which U-Cities can be renewed, demonstrated, and applied (???) is introduced in a step-by-step fashion, which will allow for local governments to properly assess the standard of their U-City in relation to the realities of the locality. Through the research result, it is expected that the index will become a part of the continued development and advancement of the "smart" character of an autonomous U-City at the local scale, and contribute to the overall revitalization of the U-City.

AJ Rent a Car's Customer Satisfaction Management through Service Innovation (AJ렌터카의 서비스 혁신을 통한 고객 만족 경영)

  • Kim, Sang Yong;Lee, Doo Hee;Suh, Koo-Won;Yoo, Weon Sang
    • Asia Marketing Journal
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    • v.13 no.4
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    • pp.213-226
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    • 2012
  • As the Korean rental car industry turned into a mature stage, the competition level has become stronger than ever. In 2006, AJ Rent a Car declared customer satisfaction management as its vision to make a breakthrough. Through various service innovation efforts, AJ has been successfully offering meaningful and differentiated values to the customers. As results, the complaints rate has decreased, while service quality index has significantly increased. These service quality indicators have led to improved customer satisfaction level which was measured by re-purchase intention and customer satisfaction index, and AJ outran its major competitors in these dimensions of competition. The first key success factor of AJ is its effective service system. AJ manages the VOC, ERP, and CRM system in a well organized manner. AJ's another key success factor is a effective service process, which helps the organization share and respond to customer complaints in an efficient way. Finally, the management communicates the clear vision and strategic direction not only with the customers but also with the entire organization. With these three factors combined, AJ has created the service oriented corporate culture. Based on the culture. AJ has been able to develop a strong and sustainable competitive advantage in customer satisfaction management.

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The Effects of Void Ratio on Extrudability and Buildability of Cement-based Composites Produced by 3D Printers (3D 프린터용 시멘트 복합체의 간극비가 출력성과 적층성에 미치는 영향)

  • Seo, Ji-Seok;Lee, Bong-Chun;Kim, Yun-Yong
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.23 no.7
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    • pp.104-112
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    • 2019
  • The material properties of the 3D printing cement composite mortar were evaluated, and the performance range in which printing was possible was calculated using the void ratio in a fresh state as a single index. As a results of the tests, as the water-binder ratio (W/B) increased, the mortar flow value increased and the density and strength decreased. As the sand-binder ratio (SS/B) increased, the mortar flow value decreased. However, strength and density increased and decreased up to a certain SS/B. As admixture-binder ratio (Ad/B) increased, mortar flow value, density, and strength decreased. These trends make it difficult to mix-design to meet the target performances of 3D printing mortars, represented by extrudability and buildability. The value of mortar flow increased proportionally with the void ratio, while the density and strength apparently decreased as the void ratio increased. This indicates that void ratio can be utilized as a single index for controlling the material properties in the design of mortar mixtures. It was found that mortar mixture could be printed by a 3D printer when the void ratio was in the range from 0.6 to 0.7. This was verified by printing a mortar which has the void ratio of 0.634. The mortar was produced with the mixture design of W/B 35.0%, SS/B 60.0%, and Ad/B 0.1%. Further research applying diverse admixtures is needed to improve the quality of 3D printing output mortars.

Identification of On-site Environmental Management Factors and Analysis of Responsible Parties in Public Housing Construction Sites (공공 주택건설사업의 현장환경관리 업무요소 도출 및 수행주체 분석)

  • Sohn, Jeong-Rak;Song, Sang-Hoon;Jun, Myoung-Hoon;Park, Seong-Sik
    • Land and Housing Review
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    • v.4 no.4
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    • pp.383-393
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    • 2013
  • The trends of green growth and eco-friendliness came to be the core development indicator for the sustainable global environment. Korean government reflected these trends in the main flows of the national development index, and suggested diverse directions for green construction technologies and high quality construction environment through Third master plan for construction environment. However, the efforts to follow these trends during the construction process as a step for production phrase are not being considered enough yet. In this study, we identified the basic environmental management factors in order to enhance the eco-friendliness of public housing construction sites, and suggested the reasonable conducting parties and process for those respective factors. The results of this study are expected to be the valuable reference in defining the required activities and participants' responsibilities, and improving the work process for systematic on-site environmental management. In applying those results, the discussion should be followed on the executing party of each unit activity and the responsibility assignment for each process. At the same time, the legislation and standard related to environment need to be essentially amended. In the future, the method of evaluating the environmental management activities, and the technical solution to environmental problems are to be reviewed as a further research for successful environmental management.

A Study on Development of Reliability Assessment of GHG-CAPSS (GHG-CAPSS 신뢰도 평가 방법 개발을 위한 연구)

  • Kim, Hye Rim;Kim, Seung Do;Hong, Yu Deok;Lee, Su Bin;Jung, Ju Young
    • Journal of Climate Change Research
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    • v.2 no.3
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    • pp.203-219
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    • 2011
  • Greenhouse gas(GHG) inventories were reported recently in various fields. It, however, has been rarely to mention about the accuracy and reliability of the GHG inventory results. Some reliable assessment methods were introduced to judge the accuracy of the GHG inventory results. It is, hence, critical to develop an evaluation methodology. This project was designed 1) to develop evaluation methodology for reliability of inventory results by GHG-CAPSS, 2) to check the feasibility of the developed evaluation methodology as a result of applying this methodology to two emission sources: liquid fossil fuel and landfill, and 3) to construct the technical roadmap for future role of GHG-CAPSS. Qualitative and quantitative assessment methodologies were developed to check the reliability and accuracy of the inventory results. Qualitative assessment methodology was designed to evaluate the accuracy and reliability of estimation methods of GHG emissions from emission and sink sources, activity data, emission factor, and quality management schemes of inventory results. On the other hand, quantitative assessment methodology was based on the uncertainty assessment of emission results. According to the results of applying the above evaluation methodologies to two emission sources, those seem to be working properly. However, it is necessary to develop source-specific rating systems because emission and sink sources exhibit source-specific characteristics of GHG emissions and sinks.

Evaluation of Freeze-Thaw Damage on Concrete Using Nonlinear Ultrasound (초음파의 비선형 특성을 이용한 콘크리트 동결융해 손상 평가)

  • Choi, Ha-Jin;Kim, Ryul-Ri;Lee, Jong-Suk;Min, Ji-Young
    • Journal of the Korea institute for structural maintenance and inspection
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    • v.25 no.4
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    • pp.56-64
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    • 2021
  • Leakage due to deterioration and damage is one of the major causes of volume change by freezing and thawing, and it leads micro-cracking and surface scaling in concrete structures. The deterioration of damaged concrete accelerates with the chloride attack. Thus, in the detailed guidelines for facility performance evaluation (2020), the quality of cover concrete and the freeze-thaw (FT) repetition cycle were newly suggested for concrete durability assessment. The quality of cover concrete should be evaluated by the rebound hammer test and the FT repetition cycle should be also considered in the deterioration environmental assessment. This study suggested the application of fast dynamic based nonlinear ultrasound method to monitor initial micro-scale damage under freezing and thawing environment. Concrete specimens were fabricated with different water-cement ratios (40%, 60%) and air contents (1.5% and 3.0%). The compressive strength, rebound number, relative dynamic modulus, and nonlinear ultrasound were measured with different FT cycles. The scanning electron microscopy was also performed to investigate the micro-scale FT damage. As a result, both the rebound number and the relative dynamic modulus had difficulty to detect early damage but the proposed method showed a potential to detect initial micro-scale damage and predict the FT resistance performance of concrete.

Effect of Mineral Nutrient Control on Nutrient Uptake, Growth and Yield of Single-Node Cutting Rose Grown in a Closed Hydroponic System (순환식 수경재배시 무기이온 조절이 Single-Node Cutting 장미의 양분흡수, 생육 및 품질에 미치는 영향)

  • Yang, Eun-Young;Park, Keum-Soon;Oh, Jeong-Sim;Lee, Hye-Jin;Lee, Yong-Beom
    • Journal of Bio-Environment Control
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    • v.17 no.4
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    • pp.252-260
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    • 2008
  • This study was conducted to observe the characteristics of mineral nutrient uptake of single-node cutting rose 'Versilla' and to determine optimal nutrient solution control method for soilless culture of 'Versilla' in a closed hydroponic system. Nutrient solution was managed by five different control methods: macro- and micro-element control in aeroponic system (M&M), macroelement control in aeroponic system (M), nutrient solution supplement in aeroponic system (S); electrical conductivity (EC) control in aeroponic system(EC-A); EC control in deep flow technique system(EC-D). The concentration of $NO_3$-N exceeds optimal range whereas P and Mg decreased at the later stage of plant growth with the EC control method, EC-A and EC-D. The overall mineral nutrient content increased with S. On the other hand the nutrient content at the root environment was maintained optimal with M&M and M. The nutrient solution control methods had significantly effect on the cut-flower quality. In the M&M and M, flower length, fresh weight and root activity were higher than those with the other mineral nutrients control methods. The maximal efficiency of photochemistry (Fv/Fm) was higher for M&M, M and S than that with EC-A and EC-D. Based on the above results, it is highly recommended to control nutrient solution by mineral nutrient control methods (M&M and M) in a closed hydroponic system for single-node cutting rose, 'Versillia'.