• Title/Summary/Keyword: 품질관리 교육

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Development of a Task Model of e-Learning Quality Managers Based on the DACUM Method (DACUM 직무 분석 기법을 통한 이러닝 품질 관리사의 직무 모형 개발)

  • Ryu, Jin-Sun;Kim, Hee-Pil
    • Journal of Engineering Education Research
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    • v.15 no.2
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    • pp.10-19
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    • 2012
  • The purpose of this study was to analyze job of e-learning quality managers based on the DACUM(Developing A Curriculum) method and to construct a task model of e-learning quality managers. A DACUM committee was composed to analyze job of e-learning quality managers and the committee members were total 12, those are one facilitator, 9 panel members, one recorder and one coordinator. The major findings of this study were as the followings; first, the number of job duty of e-learning quality managers were total 7, which were service planing, infrastructure building, of content developing, service evaluating, administration for quality managing, self-improvement. And total tasks of job of e-learning quality managers were 61. Second, 14 knowledge, 21 skill, 19 attitudes for e-learning quality managers were analyzed. Third, a task model of e-learning quality managers was constructed based on the results of DACUM job analysis.

Effect of the Quality of Education Service for Nursing Students on their Satisfaction and Willingness to Engage in a Specific Behavior (간호대학생의 교육서비스품질이 학생만족과 행동의지에 미치는 영향)

  • Heo, Eun-Ju;Kim, Eun-Jeong;Baek, Myung-Wha;Lee, Hae-Rang
    • Journal of Convergence for Information Technology
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    • v.11 no.10
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    • pp.74-83
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    • 2021
  • This study aimed to verify how nursing students' willingness to behave in a specific way based on satisfaction is affected by the quality of nursing education service in terms of educational program, professor, educational environment, and reputation and employment. For this, the research conducted a questionnaire survey of 350 nursing students at one college in Gyeongnam, through which 321 sheets of the form were finally collected, and processed using the SPSS 21.0 and AMOS 21.0 Programs. Summarizing the findings of this study, each factor of the abovementioned quality had a significantly positive influence on nursing students' satisfaction. The biggest influential was reputation and employment, followed by educational program, educational environment, and professors. Also, that satisfaction significantly, positively affected those students' willingness to do specific behaviors. In conclusion, education services for nursing students require quality management which reflects relative differences in influential power among factors as mentioned above.

A Study on Action Plans for Maintaining and Improving Service Quality Levels in Public Fields (공공영역의 서비스 품질 유지 및 수준 향상을 위한 실행 방안에 관한 연구)

  • Pyun, Jebum
    • Journal of Korea Society of Industrial Information Systems
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    • v.27 no.2
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    • pp.101-113
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    • 2022
  • The intensification and acceleration of severe competition among companies due to the advancement of the service industry have raised the quality level of services required by consumers, and these circumstances also have a significant impact on the public fields' service provision environment, which has to take into account the rapidly changing technologies along with the special situation of COVID-19. Thus, this study examines the applicability of the educational material based on the framework for public service quality management in accordance with 『ISO18091:2019』 developed by MOIS(the ministry of interior and safety), through a survey after training workers in public institutions. This study also provides some implications and guidelines that should be considered to increase the level of public service quality from the following three perspectives: i) data utilization and verification, ii) broadness of public services, and iii) the size and capability of service provider according to the results of field studies conducted with public sector employees who participated in actual improvement activities.

The effects of computer self-efficacy, self-regulated learning strategy, and LMS quality on e-learner's satisfaction (이러닝 학습자 만족에 영향을 미치는 컴퓨터 자기 효능감, 자기 조절 효능감 및 LMS 품질)

  • Lee, Jong-Ki
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.4
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    • pp.97-106
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    • 2007
  • According to the 2004 Sloan Consortium Report, distance education is the fastest growing sector of higher education. This study suggests a research model, based on an e-Learning success model, the relationship of the e-learner's self-regulated learning strategy, computer self-efficacy, and system quality perception of the e-Learning environment. As a result, perceived usefulness, perceived ease of use, and service quality effect on e-learner's satisfaction. In addition to, self-regulated learning strategy based on computer self-efficacy is also important variable regarding e-learner's satisfaction.

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A Check List Development for Water Leakage Prevention in Educational Facility (교육시설물 누수방지 Check List 제안에 관한 연구 - 공법, 공간, 단계를 중심으로 -)

  • Kim, Song-Hwa;Kim, Jae-On;Son, Jae-Ho;Lee, Seung-Hyun
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • 2008.11a
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    • pp.546-550
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    • 2008
  • Midium-size Companies have participated in most of the Educational Facility Construction. Since they are lack of special manpower, construction experience, and know-how, many construction defects cause. A water leakage is a typical construct defect in the educational facility construction. A water leakage prevention has to be careful considered in plan, construction and maintenance stages. Therefore, this study suggests Check List for the water leakage prevention, which designer/engineer must consider in plan, construction, and maintenance stages for the educational facility.

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A Study on Quality Control of Technical Services Outsourcing in Academic Libraries (대학도서관에서의 정리업무 아웃소싱 품질관리에 관한 연구)

  • Lee, You-Jeong
    • Journal of Korean Library and Information Science Society
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    • v.40 no.2
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    • pp.69-86
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    • 2009
  • This study was intended to investigate the quality control in technical services outsourcing in academic libraries. For this purpose, investigated related papers and the experience of outsourced technical services in three academic libraries. Data from senior librarians charged with revision of catalogs are gathered. Issues of catalogs production and quality control are explored and statistics of outsourcing is analysed. Quality control is a major factor of the success of technical services outsourcing operation. The some suggestions in order to enhance quality of vendor-supplied cataloging are presented.

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미국에서 브로일러 사양 관리상의 문제해결을 위한 체계적인 방안

  • 데이빗M. 토마슨
    • Korean Journal of Poultry Science
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    • v.13 no.1
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    • pp.71-81
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    • 1986
  • 수익성 높은 브로일러 사육을 위해서 체계적으로 문제해결을 모색하는 것은 매우 중요합니다. 그 과정에서 입수된 자료나 정보는 그 회사 또는 농장의 품질관리, 문제예방 및 사양관리 프로그램에 활용되어야 합니다. 계열화된 회사나 생산자 협회 또는 기타기관이나 기술지도 요원들에 의한 각종 세미나는 생산자들에게 브로일러산업에서 발생할 수 있는 문제점과 문제예방책에 대하여 교육하는데 큰 도움이 됩니다. 일반적으로 문제가 한번 발견되면 어떤 조치를 취하기에는 너무 늦습니다. 브로일러의 사양과 관리에 있어서 급이기와 사료 빈을 청결하게 유지해야 한다는 것을 항상 기억하십시오. 그밖에도 곰팡이 핀 사료를 먹이지 말고 급이기에는 적당한 수준사료를 유지하십시오 (이따금씩 닭들이 급이기 내의 사료를 다 먹어 치울 수 있도록 하십시오). 급이기의 적당한 공간을 제공해야 되며 여름철에는 사료를 조금씩 자주 입고하도록 하십시요. 사료원료의 품질을 철저히 점검하는 것은 품질관리 프로그램의 중요한 측면이며 문제발생을 상당히 줄일 수 있습니다. 이렇게 함으로써 보다 수익성 높은 브로일러 사육으로 향하는 문은 열려질 것입니다.

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The Establishment of Roles and Titles of Quality Control Personnel for Construction Project Quality Assurance (건설공사 품질확보를 위한 품질관리 관련자의 역할 및 호칭 정립)

  • Lee, Chang-Hyo;Kim, Byung-Soo
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.37 no.5
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    • pp.871-878
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    • 2017
  • The quality control personnel of the construction work shall establish and execute the quality control plan or the quality test plan and check the qualification of the used materials according to the process, the management of the test and inspection equipment, the quality education, the own quality inspection and measures. Management and quality test of Korea and plays an important role in preventing accidents. However, related organizations did not explicitly disclose their roles in quality testing and quality control tasks while changing the names of quality control personnel to test personnel and quality managers when revising related laws and regulations and the application of labor costs. Therefore, a research of this is needed to improve conflicting situation. In this study, the ambiguous title relation to the quality control persons is improved to meet the requirements of the construction work based on related laws and regulations, and each role and title is classified as 'quality tester' and 'quality manager'. In other words, the person who carries out the quality test of the "Construction Quality Test Standard" specified in the Guideline for Quality Management of Construction Projects shall be the "Quality Tester" and the person who performs the quality control plan establishment and execution work specified in the Enforcement Rule of the Construction Technology Promotion Act shall be referred to as the 'Quality Manager'.

The Management and Quality Assurance of Higher Education Franchising: A Case Study of UK Universities (고등교육 프랜차이즈 운영 및 질 관리에 관한 연구: 영국의 사례를 중심으로)

  • Lee, Young-Whan;Kim, Ee-Gyeong
    • Korean Journal of Comparative Education
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    • v.28 no.4
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    • pp.83-106
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    • 2018
  • The purpose of this study is to analyze the management and quality assurance of higher education franchising in UK universities. Central Lancashire University, Liverpool John Moors University and London Metropolitan University were selected for the case study. The findings based on the framework consisting four areas are as follows. First, the franchising was actively pursued due to the interest of UK universities in securing student and financial resources associated with the interest of partner universities aiming at internationalization and development. Second, the field of cooperation reflected the strengths of UK universities and the needs of partner universities, while the types and degree awarding methods were diversified thanks to the autonomy given to UK universities. Third, the management system was well structured to guarantee transparent and valid operation of franchising with the intensive support of the headquarter at the beginning stage. Fourth, rigorous quality control measures were applied to provide education services of the same quality. In this process, QAA played an important guiding role. Based on these findings, we suggested policy implications for the Korean government as well as universities who are interested in franchising of higher education.