• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.2
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• pp.245-252
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• 2011

VoIP transmits voices over IP-based networks and it is the abbreviation of Voice over Internet Protocol. Recently, VoIP provides various services in addition to voices. Since VoIP services' provision is extending, VoIP service quality management is becoming an important issue. Therefore, in this paper, we study VoIP service quality management. We examine VoIP technology, service types, and network architecture. Then, we investigate key quality indicators(KQIs)/key performance indicators(KPIs) in terms of customers, not network service providers. Toward this, we also study the concept of general service quality management as well as the concept of telecommunication related service quality management. Moreover, we apply $\bar{x}$ and R charts to show how to use statistical quality control techniques in real telecommunication companies with one KQI.

• Journal of Service Research and Studies
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• v.8 no.4
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• pp.1-12
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• 2018

This study suggests a way to implement shared economic model of educational service in service era. As most shared economic models are innovating high-cost, low-quality structures in existing economies, there is a need for innovation models that improve high-cost low-quality structures to high-quality, low-cost structures in education services. Especially, since higher education and lifelong education are in urgent need of innovation, this study studied shared university model focused on higher education and lifelong education. In order to provide educational services at low cost and high quality, it is necessary to use idle resources, so it is necessary to introduce a shared economic model. Shared universities require a more efficient and effective supplier quality control, as the existing limited supplier group become widespread. Normative quality control is also needed to cultivate students as competent talent. In addition, in order to provide high-quality higher education services at a low cost, it is necessary to base the process quality management using advanced science and technology. Therefore, educational service quality management is a process of quality control that is well-balanced in terms of suppliers, customers, and processes.

• Journal of the Korea Society of Computer and Information
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• v.6 no.3
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• pp.152-161
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• 2001

Zipper manufacturing belongs to the small and medium industry. And it requires very accurate process and perfect quality control. In addition it is necessary to assure customers zipper qualify to explore new market. TQC as well as integration of existing quality control techniques for accurate and perfect processing should be implemented to assure product quality. To implement TQC zipper firms should invest in education programs for employees. Y zipper firm has succeeded in implementing the education program for TQC and Quality Circle and achieved the perfect quality control and quality assurance of products.

• Journal of the Korean Society for information Management
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• v.20 no.4 s.50
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• pp.249-275
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• 2003

In companies competing for today's information society, Data quality deterioration is causing a negative influence to generate company competitiveness fall and new cost. A lot of Preceding study about data qualify have been proceeded in order to solve a problem of these data qualify deterioration. Among the sides of data qualify, it has been studied mainly on qualify of the data valve and quality of data service that are the results quality concept. However. this study studied structural qualify of the data which were cause quality concept in a viewpoint of meta data management and presented data quality management maturity model through this. Also empirically this study verified that data quality improved if the management level matured.

• Korean Journal of Construction Engineering and Management
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• v.3 no.3 s.11
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• pp.75-83
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• 2002

Korea government established a domestic quality management system under the Law for Construction Technology Management, which was revised in 1997. This Law prescribes that the owner has to assign quality management cost into the construction project budget However, there are some conflicts among internal regulations and prescriptions on the scope of quality management engineer's roles was not specific. In order to overcome these limitations, this research identifies proper scope of quality management engineer's roles and suggests an approach for an improved estimating guideline for construction quality management cost.

• Korean Journal of Construction Engineering and Management
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• v.10 no.2
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• pp.34-45
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• 2009

In domestic, the Quality Management system of construction work has been compounded of the association of regulation which is ground for relevant law and operation of Quality Management system by ISO/KS A 9001(QMS) established by the contractor. Two quality guaranteed systems must be operated with complementary and integrated system, but we can not make full use of QMS of contractor and only run routinized quality management system in all construction project by the standard, methods, process provided in the law. These problems were demanded better condition in the past ten years, since the ISO standards have been introduced. Establishing preventive consideration of quality management by setting a goal of drastic quality guarantee is an urgent problem of construction industry. This study is quick to fellow, which should do three things. 1. The attitude survey related quality management of staff in charge in construction site has run. 2. Base on these results, we adjust satisfaction measurement about operation of construction quality management system. 3. Subsequently, we want to offer our thesis about advanced opinion for the next.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.4
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• pp.251-266
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• 2013

By the progress of informatization, the data which is involved in the administration and public organizations are increased the requestion of the utilization. Nevertheless most of the agencies could not actively participate in sharing and opening the data to the public because of data quality problems. The purpose of this study is to verify the relationship for data quality, managerial and organizational factors which is to derive at the level of the organization's data quality management success factors suggested in previous studies, and the acceptance of the organization's quality management. The result identify that organizational factors, organization's data quality management encouragement and support, give effect data quality through the acceptance of data quality management. However, managerial factors was no effect the data quality management acceptance. This study than managerial approach when considering the quality control for the public organizations, in the early days of the current situation of a company-wide consensus was required, as well as directly to the level of quality factors affecting the quality of acceptance is presented to derive but has significance.

• Proceedings of the Korea Information Processing Society Conference
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• 2020.11a
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• pp.625-628
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• 2020

특별관리임산물의 관리·감독을 위하여 법률을 바탕으로 품질관리제도를 마련하고 있으며, 현재 문서를 통해 관리하고 제도적인 신뢰에 의존하는 방식에 머물러 있다. 이는 많은 비용을 발생시키며, 제도를 악용하는 사기 사례가 발생하고 있다. 본 연구에서는 문제점을 해결하기 위해 블록체인을 이용한 특별관리임산물 품질관리 시스템을 제안한다. 해당 시스템은 품질 관리를 위한 문서를 법률에 따른 양식에 따라 전자문서로 생성하고, 문서 정보를 분산장부에 저장하여 누구나 확인 할 수 있도록 한다. 전자 문서들은 기관의 데이터베이스에 보관하여 확인 할 수 있도록 하며, 분산장부의 문서 정보 등록 이력을 통해 품질관리 이력을 추적하고 검증할 수 있도록 한다.

• Proceedings of the Korean Information Science Society Conference
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• 2007.10c
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• pp.1-5
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• 2007

고객 데이터 중심의 통합을 근간으로 하는 CRM을 추진하면서 데이터 품질은 필수적인 선결과제로 인식되고 있어, 데이터 품질 개선을 위해 데이터, 데이터구조, 데이터관리프로세스를 대상으로 활발한 연구가 진행되고 있다. 본 논문에서는 데이터 품질 개선을 위해 표준화를 통한 데이터구조에 대한 품질관리 모델을 제안하고, 제시한 모델을 적용하여 기존 시스템의 관리 항목을 현저히 감소시켜 데이터구조의 품질을 개선하고 데이터구조 표준화 관리 시스템을 통하여 지속적인 개선이 가능하도록 하였다.

• Proceedings of the Korea Water Resources Association Conference
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• 2022.05a
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• pp.254-254
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• 2022

밭 용수관리 및 가뭄 대응을 위한 토양수분 실측자료의 품질관리가 필수적으로 수행되어야 한다. 토양수분 자료의 체계적인 유지관리를 위해 국제 토양수분 네트워크(International Soil Moisture Network; ISMN)가 설립되었고, 전세계 1,400여개 지점의 토양수분량 자료의 품질관리하고 있다. ISMN 품질관리 방식은 토양특성, 강우에 대한 반응, 토양온도, 시계열특성을 이용한다. 지표면 최상 토층에 저장되어있는 수분인 토양수분은 기후 예측, 홍수 예보, 농업가뭄평가, 수자원 관리, 온실가스 산정, 인프라 보전, 수인성 전염병 모델링 등 다양한 분야에 활용될 수 있다(Dorigo et al., 2011). 본 연구에서는 FDR(Frequency Domain Reflectometry) 기기를 이용한 토양수분 측정자료의 품질관리를 위해 ISMN에서 제시한 총6개의 단계별 품질관리 체계를 적용하였다. 단계는 1) 토양수분이 0 m3m-3보다 작은지, 2) 또는 0.6 m3m-3보다 큰지, 3) 토양수분값이 공극률보다 큰지, 4) 토양온도가 영하인지, 5) 토양수분이 강우 이벤트 없이 증가하는지, 그리고 5) 토양수분 시계열 자료에 spike 가 있는지 6) break나 plateau가 있는지를 검사하여 Quality Flag를 설정하였다. 이를 기반으로 토양수분 데이터 자동 프로그램을 개발하여 이상치를 보정하였다. 향후, ISMN의 Quality Flag (QF1-QF10)를 적용하여 모니터링 자료의 품질관리 자동 프로그램을 개발하고자 한다.