• Title/Summary/Keyword: 품질개선방안

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A Study on the Current Status and Improvement Plans for e-Learning Utilization Using the Delphi Technique: Focusing on Scuba Diving Education

  • Sung-Soo Park
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.5
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    • pp.143-153
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    • 2024
  • This study aims to analyze both the current utilization of e-learning in the scuba diving education sector and the possible improvements by using Delphi analysis. The study administered three rounds of Delphi surveys with 25 specialists, including business executives and educational leaders from scuba diving centers and resorts affiliated with organizations that conduct scuba diving education through e-learning. The comparative analysis of the state of e-learning utilization and factors for improvement revealed significant insights. In terms of expected benefits, the analysis highlighted an increase in user convenience, temporal flexibility in learning activities, and easy access to products. However, it identified major issues such as the simplistic mandatory exams, inadequate professional depth in the feedback provided, and a lack of bidirectional communication between learners and instructors. Recommendations for improvements included enhancing communication through various online communities, conducting mandatory exams offline, and developing a variety of content. Conducting regular program quality evaluations, integrating with various diving communities, and assigning dedicated tutors were deemed crucial factors for future development.

Improvement and Expected Effect of Construction Supervision System for Mix-Use Residential Building (주상복합건물의 감리제도 개선방안과 기대효과)

  • Son, Bo-Sik;Bu, Seung-Hyon;Kim, Kyung-Whal;Lee, Hyun-Soo;Ryu, Han-Guk
    • Korean Journal of Construction Engineering and Management
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    • v.7 no.2 s.30
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    • pp.62-70
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    • 2006
  • As buildings are changing variously from the side of use, efficiency and size, the construction qualities are more importantly recognized. Supervision system was enacted in the Residential Building Law in 1990 and responsibility supervision system in the Construction Engineering Management Law in 1994, respectively. However, recently revised supervision system in 2003 has some limitations: the present problems of appointing supervisor, disposing the supervisors, supervisor's works. Therefore, the aim of this study is to improve the present supervision system for mix-use residential building. By implementing the proposed revised supervision system, it will be able to expect quality improvement, confidence of the owner and the user, development of construction technology, and increase international competitiveness of supervision company.

A Study on the Importance and Satisfaction of Airline Service Quality (항공사 서비스 품질의 중요도와 만족도에 관한 연구)

  • Park, Jin-Woo;Lee, Yk-Su;Park, Koo-Won
    • The Journal of the Korea Contents Association
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    • v.8 no.2
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    • pp.164-172
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    • 2008
  • This paper investigates passengers' perceptions of the importance and satisfaction of airline service quality for improving the quality level of airline service. Importance-performance analysis(IPA) was utilized to analyze the gap between importance and performance of airline service qualify The result showed that passengers' perceptions of the importance and performance of airline service quality differed for Korean international air passengers. In particular, IPA analysis revealed that four attributes 'meal service', 'seating comfort', 'seat space and legroom', 'check-in service' were identified in the Concentrate Here quadrant-perceived to be important, yet perceived as being performed poorly. The airlines operating from/to the Republic of Korea should concentrate on the attributes included in this quadrant to improve the quality of airline service. On the basis of the IPA analysis, airlines should identify their strengths and weaknesses and draw up a plan to maximize their profits.

Applying ISO/IEC 25023 to Software Engineering Process in Weapon System for Quality Improvement (무기체계 소프트웨어 품질 개선을 위한 ISO/IEC 25023의 소프트웨어 개발 프로세스 적용 방안)

  • Yoon, Gyeonghwan;Yu, Jiseon
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.5
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    • pp.387-393
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    • 2021
  • This study aimed to improve the software quality in weapon systems by applying ISO/IEC 25023 to the software engineering process. The software engineering process in weapon systems manages the Software Quality Requirement but has restrictively improved the software quality. Software quality items are already defined and used for software engineering processes in weapon systems, but they are defined inconsistently according to individual software development cases. Thus, the methods of quantifying software quality are different, even though the same software quality is defined. In addition, the software quality has been managed differently. The major problems of software engineering processes in weapon systems are the unclear definition of the software quality requirements and the absence of quantifying software quality standards. ISO/IEC 25023 is composed of eight quality characteristics and thirty-one sub-characteristics. ISO/IEC 25023 provides measurement functions that can quantify the software product quality based on its characteristics. To improve the software quality further, the measurement functions in ISO/IEC 25023 are suggested to quantify and manage software quality for software engineering processes in weapon systems. The expected effects of this study were analyzed.

The Design and Development of Evaluation Tool for Software Usability (소프트웨어 사용성 평가도구 설계 및 구현)

  • 황선명;방영환
    • Journal of Internet Computing and Services
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    • v.3 no.2
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    • pp.109-119
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    • 2002
  • Usability is defined by the effectiveness efficiency and satisfaction with which specified users can achieve a specified goal in the particular environment. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also to asses usability metrics of the software. The Evaluation Tool for Software Usability are developed based on the properties of the a user interface using ISO standard and general usability principles with product-oriented view. It means that product has attributes contributing to determine the usability. This paper also suggests the way to weight the relative importance of the individual usability item depending on the software categories.

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A Study on the Impact of Consultant's Competencies on Service Quality and Performance of Consulting (컨설턴트의 역량이 컨설팅 서비스 품질과 컨설팅 성과에 미치는 영향)

  • Shin, Dong-Ju;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.10 no.4
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    • pp.63-78
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    • 2012
  • This research aimed at constructing consultant's competencies of having the biggest effect upon consulting performance with competencies, knowledge and attitude, clarifying the effect upon service quality and consulting performance and being useful for some researches developing future consultant's competencies and looking for service quality improvement plan. The results of the study can be summarized as follows. First, it was identified that the consultant's competencies had positive effect upon consulting service quality. Second, it was verified for service quality to have positive effect upon consulting performance. Third, consultant's competencies proved that it has positive effect upon consulting performance.

A Study on the Application of Quality Function Deployment for the Success of Social Commerce (소셜커머스 성공을 위한 품질기능전개(QFD) 적용에 관한 연구)

  • Lee, Sang-Shik
    • Journal of Korea Society of Industrial Information Systems
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    • v.18 no.1
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    • pp.71-79
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    • 2013
  • In order to enhance the understanding of social commerce which is widely spreading globally in a few years, the characteristics selecting social commerce company are analyzed by using quality function deployment(QFD) that is popular in quality management area. To achieve this purpose, this study investigates the concept, market environment, and major competitors of social commerce and interactive relationship between customer's requirements and service characteristics was uncovered by using the house of quality(HOQ) which is a method of QFD. In addition, this study proposes the conceptual model integrating analytic hierarchy process(AHP) and QFD by quantitatively evaluating the importance of customer's requirements and service characteristics.

Quantitative Project Management Using Comparison of CMMI and PMBOK (CMMI와 PMBOK의 비교 분석을 통한 정량적 프로젝트 관리)

  • Kim Kyong H.;Kim Heung J.;Park Young B.
    • The KIPS Transactions:PartD
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    • v.12D no.4 s.100
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    • pp.601-608
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    • 2005
  • It is very important to improve qualify, cost and the necessary period for production in software development project. In order to improve software quality, cost and period, final product as well as a project planning and process itself are concerned. In CMMI of SEI and ISO/IEC 15504 (SPICE), the process for the project management is specified. Recently, as a method of total management - including man power, budget, and schedule - PMBOK is introduced. The detailed and specific management method in PMBOK results in multiple experiments that apply PMBOK to enterprise environment. In this paper, hybrid method of CMMI and PMBOK is proposed to obey CMMI, at the same time, to apply the detailed and specific management method in PMBOK and develop metrics for the method.

A Study on Improvement of Directional Errors for K-MLRS Launcher (천무 발사대 방향성 오류현상 개선에 관한 연구)

  • Kim, Hyeeun;Kim, Minchang;Yu, Hanjun;Bae, Gongmyeong;Oh, Eunbin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.2
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    • pp.705-713
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    • 2021
  • Because the cage assembly serves as the launch platform, an accurate aim is essential to ensure shooting accuracy for the target. On the other hand, the abnormal rotation of the cage due to the directional errors of the K-MLRS has continuously caused quality problems. The quality problem of weapon systems may have a negative impact on the military's power loss. In this study, improvement plans were derived by examining the defects and analyzing the directional errors of the K-MLRS launcher. In addition, all possible causes of directional errors were derived from the flow diagram for cage directionality. Based on the results, the defense design through the software program was intended to prevent the loss of direction. Through this study, the signal error of the resolver was improved by preventing unspecific signals in the data. Furthermore, the directional judgment method was improved to minimize the impact of data distortion. Lastly, directional storage and verification methods were improved so that data for the cage rotation direction would not be affected by errors. For the design improvement method, the reliability was verified through the system applicability. This study is expected to be a reference for failure analysis and design for similar weapon systems in the future.

Quality Evaluation on User Interface of Websites : the Cases of Kosef's RICs (웹사이트 사용자 인터페이스의 품질 평가 : KOSEF의 RICs를 사례로 하여)

  • 최정태;이제환;최기석
    • Journal of Korean Library and Information Science Society
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    • v.32 no.4
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    • pp.197-228
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    • 2001
  • The purpose of this study lies in evaluating the quality of Website user interface, with emphasis on the users'perspectives. To the end, we developed an user-oriented evaluation criteria and indicators, and on the basis of these criteria and indicators, conducted a systematic evaluation on the websites of KOSEF's 21 Research Information Centers, which were selected as samples for this study In particular, this study attempted to identify both examples and variables which causes the User group's dissatification on the interface of the sampled websites. Finally suggested are the strategies and methods for improving the quality of user interface in R&D websites.

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