• 한국HCI학회:학술대회논문집
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• 2008.02b
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• pp.210-215
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• 2008

The area of design is the key which can create the generation's core values consistently influenced by the various media, throughout the rapid growth of technology and globalization. In the past, the design used to be defined as 'aesthetic', 'decorative', and 'satisfaction of the sensibility'. However, we believe it is time for a different value followed by the issue of user's different backgrounds and cultures. As the need arises, cross culture study has requested that we analyze how we understand the user's backgrounds and cultures. By doing so, it defines the user's needs like focus group interviews and methodology on process of product development or evaluation. Therefore the subject of this study is how the communication between two groups are affected by the difference between two cultures that centers on focus group interviews which has different consequence by diverse cultural backgrounds and personalities. Because personalities cannot be separated from cultural context, we have the compared group as a result of MBTI and establish practical methodology for proving the cultural factor which influenced to the difference of communication ways.

• The Journal of the Convergence on Culture Technology
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• v.10 no.4
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• pp.383-388
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• 2024

This study conducted voluntary focus group user observations to empirically validate the efficacy of the self-developed psychological support mobile application, "Mindful Now". The app is structured as an interactive game format, enabling individuals to activate self-awareness of mindfulness states anytime, anywhere. It consists of a 3-step process of sensory/emotional/consciousness awareness, facilitating the expression of non-judgmental awareness. To demonstrate the effectiveness of this mindful activation in enhancing psychological well-being such as happiness and stress reduction, voluntary mindfulness mobile app usage was tracked among 49 university students. The results revealed significant improvements, with a 14.4% increase in SWLS happiness index and a 17.1% decrease in PSS-10 stress levels among 12 users who used the app continuously for over 60 days to practice mindfulness awareness. Particularly, higher app engagement was observed among students who initially reported relatively lower indices before using the app. The utilization of mobile apps that promote mindful activation aligns with various therapeutic paradigms based on mindfulness and meditation, contributing to advancements in digital therapeutic interventions for psychological support.

• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.464-471
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• 2007

인터넷 환경의 변화와 관련 제반 기술의 발달로 인하여, 이전과는 달리 콘텐츠의 제작, 활용에 있어서 높은 사용자 참여도를 보여주고 있다. 이러한 변화는 여가 활동의 증가와 엔터테인먼트를 추구하는 인터넷 사용자의 목적과 맞물려 UCC(User Created Contents)가 중요한 요소로 부각되게 되었다. 이미 온라인과 오프라인상에서 사용자가 UCC를 제작할 수 있는 장비들과 다양한 도구들이 보편화 되어있다. 그러나 UCC와 관련된 프로그램 및 장비들의 기능과 플랫폼이 복잡해짐에 따라 사용자가 콘텐츠 제작에 있어 어려움을 겪고 있는 실정이다. 따라서 콘텐츠의 제작과 활용 측면에서 기능과 서비스를 자연스럽게 사용할 수 있도록 하는 통합적인 환경 제안과 발전 방향을 모색하는 것을 연구의 목적으로 삼는다. 본 연구의 방법으로는 콘텐츠를 제작하는 사용자를 대상으로 한 환경 조사 그리고 포커스 그룹 정성 조사를 통하여 현재 UCC제작 환경의 문제점을 도출하였다. 이를 기반으로 사용자의 니즈를 충족시키면서도 사용자 중심적인 통합적 UCC 제작 도구와 개발을 위한 가이드 라인을 제시한다.

• Journal of Korea Society of Industrial Information Systems
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• v.21 no.2
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• pp.73-91
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• 2016

This study sheds light on the quality aspect of cloud computing services as next IT platform. Three tasks of the research are to extract the quality factors of cloud service from the user's viewpoint, empirically analyze the perceptual differences between the user group and the provider group by applying the IPA technique, and suggest some quality factors that need to be improved. Based on the previous researches and focus group evaluation, 13 quality factors have been established. Two field surveys have been performed respectively to collect the perceptual importance and satisfaction level of the users and the providers. It is shown that the quality satisfaction of the user group is lower than the quality perceived by the providers. And there exist significant differences between two groups in respect to quality importance level and IPA matrix. In conclusion, 6 quality factors that need to be improved are suggested such as service functionality, service availability, interoperability, scalability, confidentiality, and provider's responsiveness.

• The Journal of Society for e-Business Studies
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• v.11 no.3
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• pp.1-12
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• 2006

In this study, a value framework for ubiquitous computing is developed and presented. Using 'value focused thinking' approach suggested by Keeney, twenty-two potential users of ubiquitous computing were interviewed and 435 statements were obtained from these interviews. Subsequent purification and redundancy removal process reduces these 435 statements into 166 objectives users have in their mind when thinking about ubiquitous computing. These 166 objectives were again simplified into 37 objectives by clustering. Through a focus group interview, these objectives were again classified into a means-ends network diagram by analyzing reciprocal relationships among them. Resulting means-ends network reveals the value framework inherent within the perception of users. This framework will be useful as a reference in developing new business models in ubiquitous computing as well as developing technologies themselves.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.21 no.12
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• pp.619-628
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• 2020

This study examined the experiences of users regarding their use of electronic informed consent in hospital. A qualitative descriptive study was conducted using focus groups and in-depth interviews with 30 Korean nurses and 27 patients. Data were collected from one university hospital. The responses were analyzed by qualitative content analysis. Most participants perceived the use of electronic informed consent as convenient and straightforward, as well as saving space and money. On the other hand, the participants stated that the system was unsatisfactory in part because of the occasional unexpected machinery error or malfunction. Some patients wished for function improvements related to the e-signature, making it more comparable to a handwritten signature, and the adjustability of the font size. The nurses wanted a wider implementation of electronic informed consent because it was not being used for all informed consent cases, resulting in confusion and an additional workload. For the use of an electronic informed consent system, it is important to minimize the inconvenience and to maximize the satisfaction of the users, including nurses and patients.

• Information Systems Review
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• v.25 no.3
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• pp.139-162
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• 2023

With the emergence of new digital technologies into a supply chain, it is essential for companies to incorporate these technologies in managing their supply chains. However, various challenges have been identified in digital supply chain management, especially when it comes to its assessment. There are no universally agreed measurements for the performance of digital supply chain management within the research community so far. This paper explores an option of using user experience as one of possible measurements. Therefore, three different focus-group discussions were held and later analyzed with a qualitative content analysis. The subscription-based video on demand service, Netflix was used as an example in those discussions. Due to the fact that Netflix provides a digital product as a streamline service, user experience is critical for the company. Especially, user experience with a recommender system and related privacy issues have become significant for a company to retain existing customers and attract new customers in many fields. Since the recommender system and related privacy issues are parts of a digital supply chain, user experience can be one of appropriate measurements for digital supply chain management. This study opens a new perspective for research on performance measurements of digital supply chain management.

• Journal of Advanced Navigation Technology
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• v.21 no.4
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• pp.394-401
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• 2017

Smart Mirror is one of the representative technologies developed as a new communication method to escape the traditional technology by applying to the existing space. In this paper, we applied Smart Mirror to the beauty space to discover the service providing value needed to provide the beauty care service and to study the user experience for the value enhancement. In-depth interviews were conducted to investigate the user experience for enhancing the value of service provision. The results of analyzing the collected data using the affinity method were derived. Finally, the service value that can increase the user's satisfaction through the focus group interview was suggested, which suggested a way to improve the user's experience through the smart mirror.

• The Journal of the Convergence on Culture Technology
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• v.6 no.4
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• pp.429-434
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• 2020

Worldwide Electric Vehicle (EV) sales are rapidly increasing. But in many cases, charging locations can be found within or near downtown area of the city which makes EV users living outskirts of the city very difficult to establish their daily EV charging routines. In order to improve this situation, we have come up with a daily EV charge service connected with convenience stores and restaurants within reach of most EV users living in South Korea. We aim to allow users to charge their EVs while they shop and eat, just as if they charge their smartphones at cafes and restaurants. We have gone through user diary research and focus group interview research to figure out current user's concerns regarding charging and maintenance of EVs and applied the findings to our proposed service design.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.6
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• pp.2566-2574
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• 2013

This study performed a focus group interview(14 people) on food-service staffs, dieticians, and housewives to develop a small multi-function oven for rice flour. The interviewees have experienced rice flour cooking and oven at home or food-service business. The interviewees have not used commercial ovens on a daily basis for several reasons, such as the absence of understanding rice flour, lack of various recipes with rice flour and inconvenience of the oven. This study suggests of design, user experience, functional characteristics, color and so on relating to a small multi-function oven to the customers.